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Overview of Royal Sonesta New Orleans

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Featured Image
Outdoor pool, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Outdoor pool, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Balcony
View from Room

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCanal Street2 min walk
    Popular LocationJackson Square8 min walk
    Popular LocationSaint Louis Cathedral9 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)28 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans's French Quarter neighborhood, Royal Sonesta New Orleans is in the entertainment district and near a train station. Bourbon Street and Jackson Square are notable landmarks, and travelers looking to shop may want to visit French Market. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Fair Grounds Race Course. Spend some time exploring the area's activities, including segway rentals/tours and golfing. Guests appreciate the hotel's central location.
Visit our New Orleans travel guide
Popular Location

What's nearby

  • Canal Street - 2 min walk
  • Jackson Square - 8 min walk
  • Saint Louis Cathedral - 9 min walk
  • Harrah's New Orleans Casino - 9 min walk
  • Cafe Du Monde - 11 min walk

Getting around

  • New Orleans Union Passenger Terminal - 8 min drive
  • AirportLouis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • Desire Oyster Bar — 1 min walk
  • The Jazz Playhouse — 1 min walk
  • SoBou — 3 min walk
  • Antoine's — 3 min walk
  • Kingfish — 4 min walk

About this property

Royal Sonesta New Orleans

Luxury New Orleans hotel in French Quarter, walk to Bourbon Street
4 restaurants, an outdoor pool, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 5 bars/lounges, a fitness center, and a poolside bar. All 483 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find pillowtop beds, iPod docks, and 24-hour room service.
Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: USD 35.00 per day
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 16-20 per person
  • 4 restaurants and 1 coffee shop/café
  • 5 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness center
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space (20000 square feet)

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Dogs and cats only
1 per room (up to 30 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 35 per day (for stays between 01 March - 05 March)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 35.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta Orleans Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans New Orleans
Royal Sonesta New Orleans Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Royal Sonesta New Orleans and receive a full refund?
Yes, Royal Sonesta New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Sonesta New Orleans cancellation policy on our site for more details about any exclusions or requirements.
Does Royal Sonesta New Orleans have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.
Is Royal Sonesta New Orleans pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.
How much is parking at Royal Sonesta New Orleans?
Valet parking is available for USD 35.00 per day.
What time is check-in at Royal Sonesta New Orleans?
Check-in is from 4 PM - midnight.
What time is check-out at Royal Sonesta New Orleans?
Check-out is at noon.
Where is Royal Sonesta New Orleans located?
Located in French Quarter, this luxury hotel is within a 10-minute walk of Bourbon Street and Jackson Square. French Market and National World War II Museum are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 21 minutes by foot.
4.3
Excellent
5 - Excellent
1,161
4 - Good
544
3 - Okay
172
2 - Poor
71
1 - Terrible
55

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here! The location is perfect, the staff was amazingly helpful! Our room was VERY clean. I have nothing but exceptional things to say about this hotel! I would recommend this place to anyone visiting the area! It’s absolutely gorgeous.
Stayed 1 night in Nov 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony on Bourbon was a great view, saw the excitement of Halloween night.
Stayed 4 nights in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sonesta is always a treat. It was very quiet this year due to COVID-19 so there was very little happening in the Quarter.
Stayed 6 nights in Oct 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only good thing is the location. This place is a dump, not clean and the service was awful. Never again.
Stayed 3 nights in Oct 2020

3/5 Okay

Travelled with group
Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
Hotel’s location is great for travelers without cars to enjoy dining, local sites and other transportation options. Staff was friendly and helpful especially with the challenges of COVID. With all the good, we were greatly disappointed to have booked and paid extra for a room that included breakfast, drinks, and hors d’oeuvres but the hotel was not offering those services and did not tell us or offer any compensation. I simply received a text message stating that they were not currently offering those service.
Stayed 6 nights in Oct 2020

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