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The Royal Sonesta New Orleans

Photo gallery for The Royal Sonesta New Orleans

Exterior
Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
Room, 1 King Bed, Non Smoking, Balcony (Bourbon Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Royal Sonesta New Orleans

The Royal Sonesta New Orleans

4.5 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
300 Bourbon St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street2 min walk
  • Popular LocationHarrah's New Orleans Casino9 min walk
  • Popular LocationCaesars Superdome19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)28 min drive

Room options

About this area

New Orleans

The Royal Sonesta New Orleans is located in French Quarter, a neighborhood in New Orleans, and is in the entertainment district and near a train station. Bourbon Street and Jackson Square are notable landmarks, and travelers looking to shop may want to visit French Market. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Fair Grounds Race Course. Spend some time exploring the area's activities, including segway rentals/tours and golfing. Guests appreciate the hotel's central location.

What's nearby

  • Canal Street - 2 min walk
  • Jackson Square - 8 min walk
  • Saint Louis Cathedral - 9 min walk
  • Harrah's New Orleans Casino - 9 min walk
  • Caesars Superdome - 19 min walk

Getting around

  • Canal at Bourbon Tram Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • The Bombay Club - 2 min walk
  • Red Fish Grill - 2 min walk
  • Carousel Bar - 2 min walk
  • Mr. B's Bistro - 2 min walk
  • Criollo Restaurant - 2 min walk

About this property

The Royal Sonesta New Orleans

4.5-star luxury hotel near Bourbon Street
Located close to Jackson Square and French Market, The Royal Sonesta New Orleans provides a nightclub, a poolside bar, and a terrace. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Cajun/Creole cuisine and happy hour. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • Swimming pool with cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An outdoor pool, express check-out, and a 24-hour front desk
  • Multilingual staff, concierge services, and ATM/banking services
  • Guest reviews give good marks for the dining options, pool, and central location
Room features
All 483 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate tubs/showers
  • Flat-screen TVs with cable channels
  • Recycling, refrigerators, and free infant beds

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 53 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 16–20 per person
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Le Booze
  • PJ's Coffee Cafe
  • Restaurant R’evolution

Things to do

  • 24-hour gym
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Utility surcharge (between 16 February and 21 February): USD 35 per accommodation, per night
  • Resort fee: USD 22.08 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 53 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

Frequently asked questions

Does The Royal Sonesta New Orleans have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Royal Sonesta New Orleans?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at The Royal Sonesta New Orleans on Feb 26, 2023 start from CA $279.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Sonesta New Orleans pet-friendly?

Yes, The Royal Sonesta New Orleans allows cats and dogs (limit 2 per room). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Royal Sonesta New Orleans?

Valet parking is available for USD 53 per day.

What time is check-in at The Royal Sonesta New Orleans?

Check-in is from 4 PM - anytime.

What time is check-out at The Royal Sonesta New Orleans?

Check-out is at 11:00 AM.

Where is The Royal Sonesta New Orleans located?

Located in French Quarter, this luxury hotel is within a 10-minute walk of Bourbon Street and Jackson Square. French Market and Caesars Superdome are also within 1 mi (2 km). Canal at Bourbon Tram Stop and Canal at Carondelet Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free at The Royal Sonesta New Orleans and receive a full refund?

Yes, The Royal Sonesta New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to The Royal Sonesta New Orleans cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very good

Rating 10 - Excellent. 1414 out of 2545 reviews" "
" "10 - Excellent 56%
Rating 8 - Good. 617 out of 2545 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 263 out of 2545 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 139 out of 2545 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 112 out of 2545 reviews" "
" "2 - Terrible 4%

8.7/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony room was great. But our flight was canceled on our way to New Orleans and I got the run around by both your staff and Expedia about if I was eligible for a refund for that night. Also no late check out was disappointing.
Stayed 4 nights in Feb 2023

10/10 Excellent

B.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The courtyard with the fountain was peaceful. I enjoyed my quiet down time there.
Stayed 3 nights in Feb 2023

10/10 Excellent

CESAR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. The rooms were vere clean and the staff were friendly The amenities in the room were limited. Shampoo diapenser were empty and one hand soap for the whole stay. The location was great at Bourbon st.
Stayed 3 nights in Feb 2023

6/10 Okay

Michelle

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The general area of the hotel was nice but a bit dated and tired. The room was very dated and the rug had a stale smell. I also paid for a balcony room but the area outside was under construction which started at 8:00am not acceptable! The front desk experience left a lot to be desired and they could have been nicer or courteous. The maid service started at 8 am as well no one wants to be woken up that early on vacation. I travel very often & I would not stay at the Royal Sonesta again
Stayed 4 nights in Feb 2023

10/10 Excellent

Katie Ann, Saginaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denise At registration went above and beyond to assist us with a room change due to our safe not working and for a more quiet setting. The cafe serves great snacks and sweets as well as coffee and sodas. Concierge’s help with excursions and dinner recommendations was greatly appreciated. Beautiful place to stay in an excellent location if you want to be in The middle of the party street! Easy walking distance to Canal street, the market, and the cable cars.
Stayed 4 nights in Feb 2023

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great. The best location possible and it is wonderfully kept. My only complaint is it was $75 to check-in 2 and a half hours early even though the room was ready. I have never had a early check-in fee from a hotel before so that was new to me.
Stayed 2 nights in Feb 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building and rooms. Very loud given Bourbon St. location. If you stay here be prepared to hear the establishments on Bourbon St. blasting music until the wee hours of the morning and revelers making a lot of noise. Conditioner dispenser in bathroom was empty on arrival. Despite repeated requests, took 3 days to get some conditioner.
Stayed 4 nights in Feb 2023

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on bourbon and close to everything
Stayed 3 nights in Feb 2023

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful and with excellent staff. The balcony facing bourbon street is probably really fun but unfortunately sold out for me. The main negative is how noisy people are allowed to be outside at all hours of the night. There was one car blasting music, causing everyone in the hotel and across the street to wander outside to see what was going on. It was a car playing music to get people to dance around it. The hotel said they couldn't do anything about it because there are no noise ordinance laws for bourbon st. The car didn't leave until 5AM. Could hardly sleep. I don't think I would stay here again for this reason alone.
Stayed 1 night in Feb 2023

10/10 Excellent

Blanca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel is beautiful! Great service and in the middle of everything
Stayed 2 nights in Feb 2023