The Royal Sonesta New Orleans

Photo gallery for The Royal Sonesta New Orleans

Primary image
Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
View from room
Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Royal Sonesta New Orleans

The Royal Sonesta New Orleans

4.5 star property

4.2/5 Very good

Top rated for cleanliness (4.3/5)

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
300 Bourbon St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street2 min walk
  • Popular LocationHarrah's New Orleans Casino9 min walk
  • Popular LocationCaesars Superdome19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)26 min drive

Choose dates to view prices

About this area

New Orleans

The Royal Sonesta New Orleans is located in French Quarter, a neighborhood in New Orleans, and is in the entertainment district and near a train station. Bourbon Street and Jackson Square are notable landmarks, and travelers looking to shop may want to visit French Market. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Fair Grounds Race Course. Spend some time exploring the area's activities, including segway rentals/tours and golfing. Guests appreciate the hotel's central location.

What's nearby

  • Canal Street - 2 min walk
  • Jackson Square - 8 min walk
  • Saint Louis Cathedral - 9 min walk
  • Harrah's New Orleans Casino - 9 min walk
  • Caesars Superdome - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive

Restaurants

  • The Bombay Club - 2 min walk
  • Red Fish Grill - 2 min walk
  • Carousel Bar - 2 min walk
  • Mr. B's Bistro - 2 min walk
  • Criollo Restaurant - 2 min walk

About this property

The Royal Sonesta New Orleans

4.5-star luxury hotel near Bourbon Street
Canal Street and Caesars Superdome are located near The Royal Sonesta New Orleans, which provides a nightclub, a poolside bar, and a terrace. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Cajun/Creole cuisine and happy hour. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • Swimming pool with cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An outdoor pool, multilingual staff, and ATM/banking services
  • A banquet hall, wedding services, and concierge services
  • Guest reviews give good marks for the dining options, pool, and central location
Room features
All 483 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate tubs/showers
  • Flat-screen TVs with cable channels
  • Recycling, refrigerators, and free infant beds

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 49.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 16-20 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Restaurant R’evolution
  • Le Booze
  • PJ's Coffee Cafe

Things to do

  • 24-hour fitness center
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (20000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling

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Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

Frequently asked questions

Does The Royal Sonesta New Orleans have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Royal Sonesta New Orleans?

As of Sept 24, 2022, prices found for a 1-night stay for 2 adults at The Royal Sonesta New Orleans on Sept 25, 2022 start from CA $281.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Sonesta New Orleans pet-friendly?

Yes, The Royal Sonesta New Orleans allows cats and dogs (limit 2 per room). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Royal Sonesta New Orleans?

Valet parking is available for USD 49.00 per day.

What time is check-in at The Royal Sonesta New Orleans?

Check-in is from 4 PM - midnight.

What time is check-out at The Royal Sonesta New Orleans?

Check-out is at noon.

Where is The Royal Sonesta New Orleans located?

Located in French Quarter, this luxury hotel is within a 10-minute walk of Bourbon Street and Jackson Square. French Market and Caesars Superdome are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 21 minutes by foot.

Can I cancel my reservation for free at The Royal Sonesta New Orleans and receive a full refund?

Yes, The Royal Sonesta New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to The Royal Sonesta New Orleans cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 1400 out of 2506 reviews
5 - Excellent 56%
Rating 4 - Good. 623 out of 2506 reviews
4 - Good 25%
Rating 3 - Okay. 255 out of 2506 reviews
3 - Okay 10%
Rating 2 - Poor. 124 out of 2506 reviews
2 - Poor 5%
Rating 1 - Terrible. 104 out of 2506 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

2/5 Poor

vincent, Indianapolis
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great pool and courtyard area. Great location obviously. But was completely turned off by the property constantly texting and asking if I needed anything, then once I responded with a simple request, they totally ignored the message.
Stayed 3 nights in Sep 2022

1/5 Terrible

ANAMARY
Travelled with group
Liked: Staff & service, amenities
First , We couldn't sleep. Because after 4 and 5 am people on the street with a big speaker with music VERY LOUD. This hotel is not almost 5 star . The condition in the room is not for 4 star. Location is good. But after party If you want to rest you can't.
Stayed 3 nights in Sep 2022

4/5 Good

LYNETTE
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. It was central to everything and more. I highly recommend this gem.
Stayed 3 nights in Sep 2022

4/5 Good

MICHAEL
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location, staff all spoke to us, the maintenance, housekeeping, doorman, all spoke, great customer service
Stayed 4 nights in Sep 2022

1/5 Terrible

Shanetta
Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
I will never stay at this property ever again!
Stayed 4 nights in Sep 2022

5/5 Excellent

Whitney
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great balcony views of Bourbon Street.
Stayed 3 nights in Sep 2022

5/5 Excellent

James
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, highly recommend
Stayed 3 nights in Sep 2022

5/5 Excellent

Shantae
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about my stay
Stayed 3 nights in Sep 2022

5/5 Excellent

Donald E
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Sep 2022

5/5 Excellent

Anne Marie
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of New Orleans
Stayed 2 nights in Sep 2022