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InterContinental New Orleans, an IHG Hotel

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of InterContinental New Orleans, an IHG Hotel

InterContinental New Orleans, an IHG Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Individually-wrapped food options
  • Sheets and towels washed at 60°C
Map
444 Saint Charles Ave, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street3 min walk
  • Popular LocationHarrah's New Orleans Casino8 min walk
  • Popular LocationCaesars Superdome13 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Choose dates to view prices

About this area

New Orleans

InterContinental New Orleans, an IHG Hotel is located in New Orleans Central Business District, a neighborhood in New Orleans, and is near a train station. Bourbon Street and Cafe Du Monde are notable landmarks, and the area's natural beauty can be seen at Jackson Square and Mississippi River. Check out an event or a game at Caesars Superdome, and consider making time for Audubon Aquarium of the Americas, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Canal Street - 3 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • National World War II Museum - 12 min walk
  • Caesars Superdome - 13 min walk

Getting around

  • New Orleans Union Passenger Terminal - 15 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • Mike Serio's Po-Boys - 3 min walk
  • Commerce - 3 min walk
  • Desi Vega's Steakhouse - 4 min walk
  • Herbsaint - 4 min walk
  • Gallier's - 5 min walk

About this property

InterContinental New Orleans, an IHG Hotel

4-star New Orleans hotel in New Orleans Central Business District, walk to Canal Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
InterContinental New Orleans, an IHG Hotel offers 484 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages spoken

English, French, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: USD 35.09 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (32487 square feet of space)
  • Meeting rooms - 19

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 40 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 35.09 per person (approximately)
  • Valet parking fee: USD 47.00 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 575 out of 1002 reviews
5 - Excellent 57%
Rating 4 - Good. 247 out of 1002 reviews
4 - Good 25%
Rating 3 - Okay. 101 out of 1002 reviews
3 - Okay 10%
Rating 2 - Poor. 43 out of 1002 reviews
2 - Poor 4%
Rating 1 - Terrible. 36 out of 1002 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stuff in room for sale to eat r drink i couldn't tell which was for sale or if the coffee was free
Stayed 1 night in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the key card entry. I felt safer with this hotel being on a busy street.
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service
The property is nice but a bit overpriced. Restaurants were pricey and the food wasn't very good. Minibars are outdated I'd rather have a fridge i can actually use in my room.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
The hotel was nice but I didn't like that room service was every other day and that I couldn't eat at the restaurant in the hotel because they were booked up for the night.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean with very friendly staff. The only thing I didn’t like was the pool. It was small and outdated.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurants here weren't really an option. valet parking kinda high. Worst park.. waiting for valet. they said 15-20 min. Many times we left car in circular drive and had to leave our keys with valet.
Stayed 4 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities
Overpriced and failed to deliver the advertised amenities. No room service. no coffee. Requested towels were thrown on the floor. Not what we expected for $200.00 a night.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Amenities, property conditions & facilities
2 safes in rooms - neither work! Broken tile in bath. Loose tile in front of sink. NO cleaning service. Called for towels and amenities- never came. Wanted to put my water in frig and the note said they would charge me if I put something in! So much for Covid cleanliness - we had candy wrappers on the floor! Low wattage light bulbs make it impossible to read. MINIMUM TV channels. NO movie option. The staff in lobby was friendly but I don't know if the can't get people willing to work the other jobs - or the are too cheap to pay them. Location is good, but I'd stay in another hotel in area instead of this one. This hotel seems foreign owned.
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with partner
Disliked: Staff & service
Housing keeling and breakfast services are below averages. Not friendly at all. The bathroom need a deep cleaning as I can see black and dirty spots. I'll give this property a 2 stars hotel
Stayed 10 nights in May 2022

5/5 Excellent

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dated but very clean and the rooms have just the right space. I liked that the location is in walking distance to restaurants, French Quarter and even to convention center(20min) but in a quieter area at night so we got sleep! Recommend
Stayed 2 nights in May 2022