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InterContinental New Orleans, an IHG Hotel

Photo gallery for InterContinental New Orleans, an IHG Hotel

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Restaurant

Overview of InterContinental New Orleans, an IHG Hotel

InterContinental New Orleans, an IHG Hotel

4.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
444 Saint Charles Ave, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street3 min walk
  • Popular LocationHarrah's New Orleans Casino6 min walk
  • Popular LocationCaesars Superdome15 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Room options

About this area

New Orleans

InterContinental New Orleans, an IHG Hotel is located in New Orleans Central Business District, a neighborhood in New Orleans, and is near a train station. Port of New Orleans and Julia Street Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Canal Street. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Canal Street - 3 min walk
  • Harrah's New Orleans Casino - 6 min walk
  • Audubon Aquarium of the Americas - 10 min walk
  • National World War II Museum - 11 min walk
  • Caesars Superdome - 15 min walk

Getting around

  • St. Charles at Union Streetcar Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive

Restaurants

  • Streetcar Cafe - 1 min walk
  • French Truck Coffee - 3 min walk
  • Trenasse - 2 min walk
  • Starbucks - 2 min walk
  • Couvant - 3 min walk

About this property

InterContinental New Orleans, an IHG Hotel

4-star hotel near Canal Street
Bourbon Street and Ernest N. Morial Convention Center are located near InterContinental New Orleans, an IHG Hotel, which provides a rooftop terrace, shopping on site, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Tour/ticket assistance, wedding services, and a porter/bellhop
  • A front-desk safe, multilingual staff, and an elevator
  • Guest reviews speak highly of the bar and helpful staff
Room features
All 484 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM–9:30 AM for a fee: USD 35.09 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (32,487 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35.09 per person
  • Valet parking fee: USD 47.00 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

Frequently asked questions

Does InterContinental New Orleans, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at InterContinental New Orleans, an IHG Hotel?

As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at InterContinental New Orleans, an IHG Hotel on Apr 9, 2023 start from CA $219.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental New Orleans, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 150 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at InterContinental New Orleans, an IHG Hotel?

Valet parking is available for USD 47.00 per night.

What time is check-in at InterContinental New Orleans, an IHG Hotel?

Check-in is from 3:00 PM - 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental New Orleans, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental New Orleans, an IHG Hotel located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Canal Street, Bourbon Street, and Harrah's New Orleans Casino. Ernest N. Morial Convention Center and National World War II Museum are also within 15 minutes. St. Charles at Union Streetcar Stop is only a 2-minute walk and St. Charles at Poydras Stop is 2 minutes.

Can I cancel my reservation for free at InterContinental New Orleans, an IHG Hotel and receive a full refund?

Yes, InterContinental New Orleans, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental New Orleans, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

InterContinental New Orleans, an IHG Hotel Reviews

InterContinental New Orleans, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 569 out of 1000 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 234 out of 1000 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 102 out of 1000 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 52 out of 1000 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 43 out of 1000 reviews" "
" "2 - Terrible 4%

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina, Haines City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was other restuarants very close to hotel
Stayed 4 nights in Mar 2023

10/10 Excellent

Earl C Rabke

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to French quarter but out of the late night scene.
Stayed 1 night in Mar 2023

4/10 Poor

Marianne

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Upon arrival at this hotel there was only one desk clerk for check in & she was taking a very long time with her current guest, but I was next so no problem. Shortly another desk person arrived and assisted me to check in; she was very nice, professional, and told me some very pertinent information which was very helpful. I purchased a soft drink from the nearby self serve mini market with my room key and went to my room. Later in the evening I went down to get another soft drink but the self check out kept saying the key and room information were incorrect and would not allow the purchase. There is no concierge at 7:00pm so I asked the front desk. They were overwhelmed with people checking in and would not assist me unless I waited at the rear of the line for a turn at the desk. That’s fine for an average hotel, but for a room that is $300 (including taxes)/night I expected a little service with that. Maybe I expected too much, but I just wanted a Coke Zero and to return to my room….is that asking too much???? There are lots of hotels in this area of New Orleans and perhaps I should stay elsewhere next time….I hate to say it but this looks to be a one and done. And now that I think about it, the Expedia telephone rep actually argued with me that I should have expected to stand in a queue of a dozen guests checking in to get a Coke since my room key wouldn’t work in the market…..I thought he was on my side….might need to rethink Expedia too??🤔
Stayed 1 night in Mar 2023

8/10 Good

Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location from the Quarter. Staff was friendly and their willingness to assist and provide accommodation was a plus.
Stayed 2 nights in Mar 2023

8/10 Good

Roger, Glendale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were awakened by a loud bang on the door on our first night there. Figured it was kids kicking doors as we heard them coming and then they did the same to the door next to ours. Shortly after that the fire alarm went off & we had to scramble up, throw something on, get some valuables and start down the stairs from our 7th floor room along with other guests, some with small children. @ 2nd floor someone told us it was a faulty smoke detector - trudged back up, were just getting back in bed when it went off again. Fortunately there was an announcement to disregard before we left the room for the 2nd time. We understand that it probably was a circumstance out of your control and you always want to err on the side of safety, but what would have helped was more communication over the PA system as it was so confusing. And it should have included an all call from the FIRE DEPARTMENT!!! Can't suggest this strongly enough.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kathleen Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in Mar 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I enjoyed our stay here very much. The staff was able to accommodate an early check in, the bar tender was friendly and helpful, and the room was a great size.
Stayed 3 nights in Mar 2023

4/10 Poor

Rene

Travelled with family
Disliked: Staff & service
Front desk staff was rude. No help with luggage was available, or carts to move luggage. Most hotels, even a Holiday Inn offers coffee service in the lobby, but you couldn’t even order a coffee unless it was room service. Would not stay at this hotel again.
Stayed 1 night in Mar 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023

2/10 Terrible

Benajamin

Disliked: Staff & service, amenities, property conditions & facilities
The property is a little hard to find at night which is makes you feel uneasy as the town itself is incredibly dangerous. I had my car valeted and the valet left my window open all night which I’m lucky nothing was stolen. My room had a faulty air handler which made a screaming sound all night. Overall I was super disappointed and checked out a day early and chose to shorten my trip by a day because of this hotel.
Stayed 2 nights in Feb 2023