8/10 Good
Carl
Travelled with family
Mar 20, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was very nice. However, it would be wonderful if the new owners would put a little more TLC into making it the grand hotel it was meant to be or had a reputation of being. The history of the hotel deserves so much more, it’s a beautiful structure, but it just didn’t give you that feel of luxury that you would’ve expected from this hotel. The staff was very friendly and accommodating. However, they were just a bunch of teenagers. We didn’t see an adults there, not once. It became a big joke, considering the rumor of spirits, that the hotel was like lord of the flies, and all the adults were kidnapped on the ninth floor! It was said that there was no restaurant other than a very meager breakfast buffet on the weekend, this was very disappointing as the hotel used to have spectacular breakfast years ago. The hotel also only had one elevator that was working so often times we were forced to take the service elevator. All in all it was a nice stay, whether I would stay there again is up in the air.
Carl
Stayed 4 nights in Mar 2023