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Embassy Suites by Hilton New Orleans

Photo gallery for Embassy Suites by Hilton New Orleans

Exterior
Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Executive Suite, 2 Double Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
Suite, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Overview of Embassy Suites by Hilton New Orleans

Embassy Suites by Hilton New Orleans

3.5 star property

3.6/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant
Map
315 Julia St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street10 min walk
  • Popular LocationPort of New Orleans14 min walk
  • Popular LocationCaesars Superdome20 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)23 min drive

Room options

About this area

New Orleans

Embassy Suites by Hilton New Orleans is located in New Orleans Central Business District, a neighborhood in New Orleans, and is near a train station. Bourbon Street and St Patricks Church are local landmarks, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Looking to enjoy an event or a game while in town? See what's happening at Caesars Superdome or Smoothie King Center. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Julia Street Cruise Terminal - 2 min walk
  • National World War II Museum - 6 min walk
  • Canal Street - 10 min walk
  • Port of New Orleans - 14 min walk
  • Caesars Superdome - 20 min walk

Getting around

  • St Charles Streetcar Line - 8 min drive
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive

Restaurants

  • Mulate's Cajun Restaurant - 2 min walk
  • Restaurant Rebirth - 2 min walk
  • Briquette - 3 min walk
  • Peche Seafood Grill - 4 min walk
  • La Boca - 4 min walk

About this property

Embassy Suites by Hilton New Orleans

3.5-star hotel revitalized in 2016 and located near Canal Street
Close to Port of New Orleans and Bourbon Street, Embassy Suites by Hilton New Orleans provides a free breakfast buffet, a free manager's reception, and dry cleaning/laundry services. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool
  • Valet parking (surcharge), limo/town car service, and express check-out
  • ATM/banking services, a porter/bellhop, and an elevator
  • A 24-hour front desk, smoke-free premises, and a ballroom
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All 280 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free Internet and safes.
More amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with designer toiletries and tubs or showers
  • 40-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 44 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • Free reception
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (8000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property - January 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Does Embassy Suites by Hilton New Orleans have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Embassy Suites by Hilton New Orleans?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton New Orleans on Dec 27, 2022 start from CA $181.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton New Orleans pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton New Orleans?

Valet parking is available for USD 44 per night.

What time is check-in at Embassy Suites by Hilton New Orleans?

Check-in is from 4:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Embassy Suites by Hilton New Orleans?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton New Orleans located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Julia Street Cruise Terminal, Harrah's New Orleans Casino, and Ernest N. Morial Convention Center. Canal Street and Port of New Orleans are also within 15 minutes. New Orleans Union Passenger Terminal is 16 minutes by foot.

Can I cancel my reservation for free at Embassy Suites by Hilton New Orleans and receive a full refund?

Yes, Embassy Suites by Hilton New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites by Hilton New Orleans cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 351 out of 1000 reviews" "
" "5 - Excellent 35%
Rating 4 - Good. 238 out of 1000 reviews" "
" "4 - Good 24%
Rating 3 - Okay. 158 out of 1000 reviews" "
" "3 - Okay 16%
Rating 2 - Poor. 133 out of 1000 reviews" "
" "2 - Poor 13%
Rating 1 - Terrible. 120 out of 1000 reviews" "
" "1 - Terrible 12%

3.8/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities

3.6/5

Eco-friendliness

5/5 Excellent

Leeanna
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Nov 2022

3/5 Okay

Lindsey
Travelled with family
Liked: Staff & service, amenities
Much of the staff was very kind. The entire property reeked of weed. Sleep was also difficult due to surrounding noise (gunshots, drag racing, people fighting etc.)
Stayed 2 nights in Nov 2022

3/5 Okay

Sherri
Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was in order in the room. Late at night, roaches were crawling in the bathroom. The ceiling fan was packed with dust.
Stayed 1 night in Nov 2022

3/5 Okay

Lindsey
Liked: Cleanliness, staff & service, amenities
The hotel is nicely maintained, but is in need of an update. The bed was a bit lumpy, and the bathroom has wear and tear from use.
Stayed 2 nights in Nov 2022

3/5 Okay

Ashley
Travelled with partner
Water pressure was really low the first night we arrived and the next morning there was no hot water with low pressure...... Balcony was really nice!
Stayed 1 night in Nov 2022

1/5 Terrible

Kim
Travelled with partner
Disliked: Staff & service, amenities
Well first off the staff as less than friendly and less than helpful. I did not like the fact that I had to schedule housekeeping instead of them just taking care of my room. If we needed anything such as soap toilet paper or shampoo we had to go down to the front desk to get it they did not bring it to the room. The air conditioner in our room sounded like a jet plane every time it went on or off and I can’t even begin to describe the flushing of the toilet!! Oh and I almost forgot the cockroaches in the room. Parking was expensive and because it was only valet it was very inconvenient to retrieve and return car. Very disorganized system for parking. Would not choose this hotel again.

5/5 Excellent

Martain
Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent staff!!!

5/5 Excellent

aubry
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great

1/5 Terrible

Carole
Disliked: Staff & service, property conditions & facilities
I have stayed at this property on several previous occasions and while it was never 5 star it is now barely a place to sleep. Valet, front desk and concierge were all rude and dismissive. I witnessed one staffer arguing with a guest across the lobby. She had already been rude to me so I’m sure she was rude to him as well. They have 1 man doing valet, but have also closed their self-park option so we waited 45 minutes just to park. Didn’t get the room we booked because it wasn’t ready and we had some place to be. Hallways smell, room was noisy, and uncomfortable. The bed was fine, but the rest of it was just bad. Jus

1/5 Terrible

Josh
Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was ok, nothing to complain about there. Valet was great. However the air conditioner in the room was garbage. For the price I paid I would like to have an air conditioner that would cool the small room.
Stayed 1 night in Oct 2022