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Hilton New Orleans Riverside

Photo gallery for Hilton New Orleans Riverside

Exterior
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
View from room

Overview of Hilton New Orleans Riverside

Hilton New Orleans Riverside

4.0 star property

4.2/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
2 Poydras St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street3 min walk
  • Popular LocationPort of New Orleans16 min walk
  • Popular LocationCaesars Superdome19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Room options

About this area

New Orleans

Located on the waterfront, Hilton New Orleans Riverside is in New Orleans Central Business District neighborhood and is connected to a shopping center. Audubon Insectarium and National World War II Museum are cultural highlights, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Audubon Aquarium of the Americas and Louisiana Children's Museum are also worth visiting.

What's nearby

  • Canal Street - 3 min walk
  • Audubon Aquarium of the Americas - 4 min walk
  • Harrah's New Orleans Casino - 5 min walk
  • Port of New Orleans - 16 min walk
  • Caesars Superdome - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 8 min drive
  • St Charles Streetcar Line - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive

Restaurants

  • Ruth's Chris Steak House - 2 min walk
  • Mother's Restaurant - 4 min walk
  • The Grill Room - 5 min walk
  • Restaurant August - 5 min walk
  • Briquette - 6 min walk

About this property

Hilton New Orleans Riverside

4-star hotel near Canal Street
Near Bourbon Street and Port of New Orleans, Hilton New Orleans Riverside provides a terrace, a shopping mall on site, and 2 coffee shops/cafes. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature seafood and more. The health club offers aerobics classes and Pilates classes; other things to do include basketball, racquetball/squash, and volleyball. Free WiFi in public areas is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers
  • Buffet breakfast (surcharge), 7 indoor tennis courts, and valet parking (surcharge)
  • Free newspapers, a computer station, and multilingual staff
  • A 24-hour front desk, a TV in the lobby, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 1622 rooms boast comforts such as premium bedding and air conditioning, as well as perks like safes and WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch HDTVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and housekeeping

Languages

English, Filipino, Italian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per night)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 44 per night; includes in/out privileges)
  • Secured covered valet parking on site (USD 49.00 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily: USD 24.00 per person
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges

Restaurants on site

  • River Blends Cafe
  • Spirits
  • Le Croissant
  • Drago's Seafood Restauran

Things to do

  • 7 indoor tennis courts
  • 2 outdoor pools
  • Aerobics classes
  • Basketball
  • Designer stores
  • Fitness center
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Shopping
  • Spa services
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (130000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch Smart TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 24.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.99 per night (rates may vary)
  • Self parking fee: USD 44 per night (in/out privileges)
  • Covered valet parking fee: USD 49.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton New Orleans
Hilton New Orleans Riverside
Hilton Riverside
Hilton Riverside Hotel
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
New Orleans Riverside
Riverside Hilton
Riverside Hilton New Orleans
Riverside New Orleans Hilton
Hilton Hotel New Orleans
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside New Orleans
Hilton New Orleans Riverside Hotel New Orleans

Frequently asked questions

Does Hilton New Orleans Riverside have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hilton New Orleans Riverside?

As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Hilton New Orleans Riverside on Dec 19, 2022 start from CA $164.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton New Orleans Riverside pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton New Orleans Riverside?

Self parking is available for USD 44 per night. Valet parking is available for USD 49.00 per night.

What time is check-in at Hilton New Orleans Riverside?

Check-in is from 4 PM - midnight.

What time is check-out at Hilton New Orleans Riverside?

Check-out is at 11 AM.

Where is Hilton New Orleans Riverside located?

Located in New Orleans Central Business District, this hotel is within a 5-minute walk of Mississippi River and Canal Street. Bourbon Street and Harrah's New Orleans Casino are also within 15 minutes. New Orleans Union Passenger Terminal is 22 minutes by foot.

Can I cancel my reservation for free at Hilton New Orleans Riverside and receive a full refund?

Yes, Hilton New Orleans Riverside offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton New Orleans Riverside cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 566 out of 1005 reviews" "
" "5 - Excellent 56%
Rating 4 - Good. 223 out of 1005 reviews" "
" "4 - Good 22%
Rating 3 - Okay. 95 out of 1005 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 62 out of 1005 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 59 out of 1005 reviews" "
" "1 - Terrible 6%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Karla
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, good beds .
Stayed 1 night in Nov 2022

5/5 Excellent

anna
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It should have more restaurants options. Had to wait for 1 1/2 for dinner as there is really only 1 restaurant option
Stayed 1 night in Nov 2022

4/5 Good

KIM
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roll in shower was very dated. Also almost flooded out room. Realized had to keep near the wall.
Stayed 2 nights in Nov 2022

5/5 Excellent

Otto Roy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located right across from the casino. Walking distance to Bourbon St. and shopping areas. Also, close to trolley station. Area restaurants are topnotch.
Stayed 3 nights in Nov 2022

1/5 Terrible

Darryl
Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Without question the nastiest rooms my team and I have ever had; stains on the carpet, sofas, and lamp shades. The shower looked old and cruddy possibly mold as well.

5/5 Excellent

Tedman
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in in the city. Staff was great.
Stayed 1 night in Nov 2022

5/5 Excellent

Holly
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in
Stayed 1 night in Nov 2022

5/5 Excellent

Nelda
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to have had a microwave in the room, otherwise, excellent stay!
Stayed 1 night in Oct 2022

4/5 Good

LeElla
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I requested a room with a view and i didn't get it
Stayed 3 nights in Oct 2022

2/5 Poor

ken
Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Nothing special. The Hilton New Orleans Riverside is a basic hotel masquerading as a luxury hotel. Facade with little substance. Much too expensive for what they offer. I was met with a $44 per night charge for parking in a large parking garage adjacent to the hotel. From there, long lines to check in, long lines for breakfast, coffee, lunch, everything. After dark, you are very limited for dinner, and you are in the bowels of New Orleans, so afraid to leave your hotel room. Really. In addition to that, the staff was not very helpful, especially at check-in. They did not understand that my wife and I have different last names, and that took about 30 minutes, 3 clerks, and a manager to sort out. I've stayed in 2-star hotels that were more comfortable, better staffed, and much less expensive. I won't be back to the New Orleans Riverside Hilton.
Stayed 2 nights in Oct 2022