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Hilton New Orleans Riverside

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Primary image
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Hilton New Orleans Riverside

Hilton New Orleans Riverside

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
2 Poydras St, New Orleans, LA, 70130

Explore the area

  • Popular LocationCanal Street3 min walk
  • Popular LocationPort of New Orleans16 min walk
  • Popular LocationCaesars Superdome19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)27 min drive

Choose dates to view prices

About this area

New Orleans

Located on the waterfront, Hilton New Orleans Riverside is in New Orleans Central Business District neighborhood and is connected to a shopping center. Bourbon Street and Cafe Du Monde are notable landmarks, and some of the area's popular attractions include Audubon Aquarium of the Americas and Audubon Zoo. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center.
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Map

What's nearby

  • Canal Street - 3 min walk
  • Audubon Aquarium of the Americas - 4 min walk
  • Harrah's New Orleans Casino - 5 min walk
  • Port of New Orleans - 16 min walk
  • Caesars Superdome - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • Cafe Du Monde - 15 min walk

About this property

Hilton New Orleans Riverside

Shopping hotel connected to a shopping center in New Orleans Central Business District, walk to Canal Street
Along with 3 restaurants, this hotel has 2 outdoor pools and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, 2 coffee shops/cafes, and indoor tennis courts are onsite. Housekeeping is available on request.
Hilton New Orleans Riverside offers 1622 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides wireless Internet access for a surcharge. Housekeeping is provided on request.

7 indoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Languages spoken

English, Filipino, Italian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per night)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 44 per night; includes in/out privileges)
  • Secured covered valet parking on site (USD 49.00 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 24.00 per person
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges

Restaurants on site

  • River Blends Cafe
  • Spirits
  • Le Croissant
  • Drago's Seafood Restauran

Things to do

  • 7 indoor tennis courts
  • 2 outdoor pools
  • Aerobics classes
  • Basketball
  • Designer stores
  • Fitness center
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Shopping
  • Spa services
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (130000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch Smart TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

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Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.99 per night (rates may vary)
  • Self parking fee: USD 44 per night (in/out privileges)
  • Covered valet parking fee: USD 49.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton New Orleans
Hilton New Orleans Riverside
Hilton Riverside
Hilton Riverside Hotel
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
New Orleans Riverside
Riverside Hilton
Riverside Hilton New Orleans
Riverside New Orleans Hilton
Hilton Hotel New Orleans
Hilton New Orleans Riverside Hotel New Orleans
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside Hotel
Hilton New Orleans Riverside New Orleans
Hilton New Orleans Riverside Hotel New Orleans

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 551 out of 1014 reviews
5 - Excellent 54%
Rating 4 - Good. 249 out of 1014 reviews
4 - Good 25%
Rating 3 - Okay. 96 out of 1014 reviews
3 - Okay 9%
Rating 2 - Poor. 58 out of 1014 reviews
2 - Poor 6%
Rating 1 - Terrible. 60 out of 1014 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to other hotels in the area, will always stay at the riverside from now on!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to cruise ship terminal. Friendly staff, very accommodating!
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy check in, comfortable beds, convenient walkability
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
The pool was disappointing! Having spent so much money for one night stay, we expected a better pool facility. Very disappointed
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, we stayed there on our way to Florida and on our way back 2 weeks later. We had two girls and they loved going to the outlets and to the aquarium-my husband went across the street to Harris. So we were all happy… the staff is so nice!
Stayed 2 nights in Jun 2022

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very customer focused. Very warm and friiendly and willing to help! The hotel was clean and all our processes (checking in/out etc) were streamlined....no issues at all.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location but lots of construction.
Stayed 3 nights in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Hilton is amazing. Great amenities and with walking distance of cruise port.
Stayed 1 night in May 2022

3/5 Okay

Travelled with family
Good location
Stayed 1 night in May 2022