4/5 Good
Craig, Melbourne, FL
Travelled with family
25 Nov. 2020
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2020
Overview of The Eliza Jane, the Unbound Collection by Hyatt
Photo gallery
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Business Services
- Bar
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
Explore the area
Harrah's New Orleans Casino3 min walk
Henry Clay Statue5 min walk
Audubon Aquarium of the Americas7 min walk
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive
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About this area
New Orleans
Located in New Orleans's Central Business District neighborhood, The Eliza Jane, the Unbound Collection by Hyatt is in the business district and near a train station. Canal Street and Royal Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Audubon Aquarium of the Americas and Audubon Zoo. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Guests love the hotel's quiet location.
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What's nearby
- Canal Street - 2 min walk
- Harrah's New Orleans Casino - 3 min walk
- Henry Clay Statue - 5 min walk
- Jean Lafitte National Historical Park and Preserve Visitor Center - 7 min walk
- Audubon Aquarium of the Americas - 7 min walk
Getting around
- New Orleans Union Passenger Terminal - 19 min walk
- Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive
Restaurants
- Couvant — 1 min walk
- The Press Room — 1 min walk
- Creole House Restaurant & Oyster Bar — 3 min walk
- Cafe Giovanni — 3 min walk
- Red Gravy — 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- 1 restaurant
- 1 bar
- Room service available
Things to do
- 24-hour fitness center
Family friendly
- Dry cleaning service
- Free cribs/infant beds
- Laundry facilities
- Refrigerator
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- 2 meeting rooms
- Computer station
- Conference space (1729 square feet)
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Communal living room
- Fireplace in lobby
- Renovated entire property - April 2018
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Egyptian cotton sheets
- Fan
- Free cribs/infant beds
- Heating (climate-controlled)
- Linens
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Designer toiletries
- Hair dryer
- Rainfall showerhead
- Towels
Entertainment
- 55-inch flat-screen TV
- First-run movies
- iPod dock
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Refrigerator
More
- Connecting rooms available
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Slippers
- Turndown service
See similar properties
Policies
Check-in
Check-in from 4 PM - midnight
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane, the Unbound Collection by Hyatt Hotel
The Eliza Jane, the Unbound Collection by Hyatt New Orleans
Frequently asked questions
4.6
Wonderful
4.7/5
Cleanliness
4.5/5
Staff & service
4.4/5
Amenities
4.6/5
Property conditions & facilities
2/5 Poor
Tommy, New Orleans
Travelled with family
21 Nov. 2020
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2020
5/5 Excellent
Sheila, St. Augustine, fl
Travelled with partner
21 Nov. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2020
5/5 Excellent
BarryBurdette, Lewisburg Ohio
Travelled with partner
4 Nov. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2020
5/5 Excellent
Tasha, Memphis
Travelled with partner
2 Nov. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
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