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Sheraton New Orleans Hotel

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Outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Club Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Sheraton New Orleans Hotel

Sheraton New Orleans Hotel

4.0 star property

4.1/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
500 Canal St, New Orleans, LA, 70130

Explore the area

  • Popular LocationHarrah's New Orleans Casino4 min walk
  • Popular LocationAudubon Aquarium of the Americas7 min walk
  • Popular LocationCaesars Superdome18 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Room options

About this area

New Orleans

Sheraton New Orleans Hotel is located in New Orleans Central Business District, a neighborhood in New Orleans, and is next to a golf course. Port of New Orleans and Steamboat Natchez Dock are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Canal Street and Royal Street. Audubon Insectarium and Audubon Aquarium of the Americas are also worth visiting. Guests appreciate the hotel's location for the sightseeing.
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Map

What's nearby

  • Harrah's New Orleans Casino - 4 min walk
  • Audubon Aquarium of the Americas - 7 min walk
  • Jackson Square - 9 min walk
  • Saint Louis Cathedral - 10 min walk
  • Caesars Superdome - 18 min walk

Getting around

  • New Orleans Union Passenger Terminal - 7 min drive
  • St Charles Streetcar Line - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Huck Finn's Cafe - 3 min walk
  • Commerce - 3 min walk
  • Mike Serio's Po-Boys - 3 min walk
  • CHOPHOUSE NEW ORLEANS - 3 min walk
  • Mr. B's Bistro - 4 min walk

About this property

Sheraton New Orleans Hotel

4-star hotel near Canal Street
Close to Bourbon Street and Caesars Superdome, Sheraton New Orleans Hotel provides 18 holes of golf, shopping on site, and a coffee shop/cafe. Be sure to enjoy a meal at Roux Bistro, the onsite bistro. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, express check-out, and free newspapers
  • ATM/banking services, a ballroom, and tour/ticket assistance
  • Guest reviews give good marks for the location
Room features
All 1110 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 48 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Roux Bistro
  • Pelican Bar
  • Starbucks Coffee

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (105996 square feet)
  • Meeting rooms - 60

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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4 star
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Guest rating 4+
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Pool
Pool
Hotel
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Air conditioned
Air conditioned
Family-friendly
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Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 88 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Does Sheraton New Orleans Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton New Orleans Hotel?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on Dec 19, 2022 start from CA $171.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton New Orleans Hotel pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 88 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton New Orleans Hotel?

Valet parking is available for USD 48 per night.

What time is check-in at Sheraton New Orleans Hotel?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton New Orleans Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton New Orleans Hotel located?

Located in New Orleans Central Business District, this golf hotel is steps from Decatur Street and Canal Street. Bourbon Street and Harrah's New Orleans Casino are also within 5 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot.

Can I cancel my reservation for free at Sheraton New Orleans Hotel and receive a full refund?

Yes, Sheraton New Orleans Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton New Orleans Hotel cancellation policy on our site for more details about any exclusions or requirements.

Sheraton New Orleans Hotel Reviews

Sheraton New Orleans Hotel Reviews

Overall score and ratings

4.1

Very good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 513 out of 1000 reviews" "
" "5 - Excellent 51%
Rating 4 - Good. 240 out of 1000 reviews" "
" "4 - Good 24%
Rating 3 - Okay. 115 out of 1000 reviews" "
" "3 - Okay 12%
Rating 2 - Poor. 67 out of 1000 reviews" "
" "2 - Poor 7%
Rating 1 - Terrible. 65 out of 1000 reviews" "
" "1 - Terrible 7%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Jose, Houston
Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Poor parking. Parking garage owned and ran by third party charging outrageous fees to park. Parking prices displayed on Sheraton website not honored by parking vendor.
Stayed 2 nights in Nov 2022

5/5 Excellent

Rosalind
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close to all famous attractions
Stayed 2 nights in Nov 2022

5/5 Excellent

Kathleen
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, super friendly staff. I will definitely stay there again!
Stayed 3 nights in Nov 2022

4/5 Good

Javier
Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, conveniently located on Canal street close to shopping and entertainment. Large, clean rooms. Service and food could be improved.

2/5 Poor

Robert
Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs a serious update and our room was not thoroughly cleaned. They did accommodate an early check in which was nice and Cookie the concierge was fantastic our entire stay. We were mainly disappointed with the hotel itself. Our room had a sizable wet spot on the floor when we checked in and the whole room really needed a deep cleaning.

5/5 Excellent

Lynee, Beloit
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very nice space. Everything we wanted was within walking distance.
Stayed 1 night in Oct 2022

4/5 Good

david
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t like is there was no fridge or microwave. When I inquired about the fridge they had run out and it would have been really nice to have since we were there for three days. Thanku
Stayed 3 nights in Oct 2022

5/5 Excellent

Suet Lin, Brooklyn
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was comfortable, friendly staffs, great location. Highly recommended.
Stayed 5 nights in Oct 2022

4/5 Good

Natasha
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I usually like staying at this hotel when I come in town. I will have to note, however, that if offered the opportunity to upgrade for lounge access- just pass on it. It’s not worth the cost- especially in a city with plenty of food options. The rest of my trip was great though.