5/5 Excellent
Bennie
Travelled with family
Jan. 21, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022
Sheraton New Orleans Hotel
Photo gallery for Sheraton New Orleans Hotel
Overview of Sheraton New Orleans Hotel
Sheraton New Orleans Hotel
4.1/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Social distancing
500 Canal St, New Orleans, LA, 70130
Explore the area
- Harrah's New Orleans Casino4 min walk
- Audubon Aquarium of the Americas7 min walk
- Caesars Superdome18 min walk
- New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive
Choose dates to view prices
About this area
New Orleans
Sheraton New Orleans Hotel is located in New Orleans Central Business District, a neighborhood in New Orleans, and is in the city center and next to a golf course. National World War II Museum and Saenger Theatre are cultural highlights, and travelers looking to shop may want to visit Canal Street and Royal Street. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Guests appreciate the hotel's location for the sightseeing.
What's nearby
- Harrah's New Orleans Casino - 4 min walk
- Audubon Aquarium of the Americas - 7 min walk
- Henry Clay Statue - 7 min walk
- Jackson Square - 9 min walk
- Caesars Superdome - 18 min walk
Getting around
- New Orleans Union Passenger Terminal - 2 min drive
- Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
Restaurants
- Roux Bistro — 1 min walk
- Pelican Bar — 1 min walk
- Cafe Giovanni — 2 min walk
- Commerce — 3 min walk
- CHOPHOUSE NEW ORLEANS — 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Social distancing measures in place
Safety measures
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (USD 48 per night; includes in/out privileges)
- Electric car charging station on site
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Limo/town car service
Food and drink
- Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 24 per person
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- 18 holes of golf
- Shopping
Family friendly
- Free cribs/infant beds
- Laundry facilities
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese (Mandarin)
- English
- French
- Spanish
- Vietnamese
Business services
- Business center
- Computer station
- Conference space (105996 square feet)
- Meeting rooms - 60
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Height-adjustable showerhead
- In-room accessibility
- Lever door handles
- Low-height door lock
- Low-height view port in door
- Raised toilet seat
- Roll-in shower (select rooms)
- Transfer shower
- Visual alarms in hallways
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Down comforter
- Free cribs/infant beds
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Towels
Entertainment
- 32-inch LCD TV
- Cable channels
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
Similar properties
See similar properties
New Orleans
New Orleans Central Business District
Air conditioned
4 star
Guest rating 4+
Family-friendly
Hotel
Washer and dryer
Policies
Check-in
Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Dogs welcome
1 per room (up to 88 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for full breakfast: USD 24 per person (approximately)
- Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
- Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
- Valet parking fee: USD 48 per night (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans
Frequently asked questions
Overall score and ratings
4.1
Very good
4.3/5
Cleanliness
4.2/5
Staff & service
4.1/5
Amenities
4.2/5
Property conditions & facilities
4/5 Good
Merissa
Travelled with family
Jan. 18, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022
2/5 Poor
Matthew
Travelled with family, Business traveller
Jan. 17, 2022
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2022
5/5 Excellent
Noah
Jan. 5, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
1/5 Terrible
LouAnn
Travelled with family
Jan. 4, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022