New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive
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About this area
New Orleans
Sheraton New Orleans Hotel is located in New Orleans Central Business District, a neighborhood in New Orleans, and is next to a golf course. Port of New Orleans and Steamboat Natchez Dock are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Canal Street and Royal Street. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Guests appreciate the hotel's location for the sightseeing.
New Orleans Union Passenger Terminal - 7 min drive
Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
Restaurants
Huck Finn's Cafe - 3 min walk
Commerce - 3 min walk
Mike Serio's Po-Boys - 3 min walk
CHOPHOUSE NEW ORLEANS - 3 min walk
Mr. B's Bistro - 4 min walk
About this property
Sheraton New Orleans Hotel
4-star New Orleans hotel in New Orleans Central Business District, walk to Canal Street
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
Sheraton New Orleans Hotel offers 1110 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.
This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Languages
Chinese (Mandarin), English, French, Spanish, Vietnamese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Social distancing measures in place
Safety measures
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi
Parking and transportation
Valet parking on site (USD 48 per night; includes in/out privileges)
Electric car charging station on site
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Limo/town car service
Food and drink
Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 24 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in common area(s)
Restaurants on site
Roux Bistro
Pelican Bar
Starbucks Coffee
Things to do
24-hour fitness center
18 holes of golf
Outdoor pool
Shopping
Family friendly
Free cribs/infant beds
Laundry facilities
Outdoor pool
Conveniences
ATM/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Business center
Computer station
Conference space (105996 square feet)
Meeting rooms - 60
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 88 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: USD 24 per person (approximately)
Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
Valet parking fee: USD 48 per night (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans
Frequently asked questions
Yes, this property has an outdoor pool.
As of Aug 10, 2022, prices found for a 1-night stay for 2 adults at Sheraton New Orleans Hotel on Aug 21, 2022 start from CA $149.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 88 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Valet parking is available for USD 48 per night.
Check-in is from 4 PM - midnight. Late check-in is available during limited hours.
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Located in New Orleans Central Business District, this golf hotel is steps from Decatur Street and Canal Street. Bourbon Street and Harrah's New Orleans Casino are also within 5 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot.
Yes, Sheraton New Orleans Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton New Orleans Hotel cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.1
Very good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Stayed at this property a total of 5 nights. First night was as an FIT with Expedia then directly with the hotel for the conf. I had an issue with the room upon c/in (there was a large wet spot by the window and it smelled musty from the wet carpet). I complained to the front desk and they offered a room move. I requested they attempt to try to dry up the spot and get rid of the smell as I had already started to unpack. After 2 days of not properly addressing my concerns (there was essentially no followup by Mgmt and I had to go down to the desk several times only to be told on one occasion...the mgr is assisting a VIP guest) I moved to another room (having go through the inconvenience of having to repack and basically room move myself), waiting for a long time so the front desk agent helping me could get himself a Starbucks coffee for himself (yes he arrived at my door with the new room key holding a cup of coffee in his hand and made no offer to help me move my bags to the new room). Upon settling into the new room...that room was def. not fit to be released for a guest to stay there. The ceiling was peeling from a previous H2O leak (I felt a small wet spot below it), the mirror fixture had missing pieces, there was a wad of tissue or toilet paper (I didn't bother to touch it) wadded up in the door peephole, I stepped on a gel-ish feeling spot at the head of the bed, the list goes on but what makes me the most mad is mgts lack of response & care. Unbefitting for hospitality
