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St Charles Coach House, Ascend Hotel Collection

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Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace
Terrace/patio
Terrace/patio
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace
Deluxe Room, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Overview of St Charles Coach House, Ascend Hotel Collection

St Charles Coach House, Ascend Hotel Collection

3.0 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Parking available
  • Laundry
  • Housekeeping
Map
2001 Saint Charles Ave, New Orleans, LA, 70130

Guests rated this location 8.9/10 - Excellent

Explore the area

  • Popular LocationNational World War II Museum15 min walk
  • Popular LocationErnest N. Morial Convention Center6 min drive
  • Popular LocationSmoothie King Center8 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Room options

About this area

New Orleans

Located in Central City neighborhood, St Charles Coach House, Ascend Hotel Collection is connected to a rail/subway station. Travelers looking for local activities can try Port of New Orleans and Julia Street Cruise Terminal, while those looking to experience a bit of culture can stop by National World War II Museum. Check out an event or a game at Caesars Superdome, and consider making time for Audubon Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping, golfing, and winery tours. Guests appreciate the hotel's convenience to public transportation: St. Charles at St. Andrew Stop and St. Charles at Josephine Stop are just steps away.
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Map

What's nearby

  • National World War II Museum - 15 min walk
  • Ernest N. Morial Convention Center - 6 min drive
  • Mardi Gras World - 7 min drive
  • Port of New Orleans - 7 min drive
  • Smoothie King Center - 8 min drive

Getting around

  • St. Charles at St. Andrew Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Hot Tin - 2 min walk
  • Raising Cane's Chicken Fingers - 10 min walk
  • Igor's Bar And Grill - 3 min walk
  • Lucky's Bar - 7 min walk
  • Houston's Restaurant - 3 min walk

About this property

St Charles Coach House, Ascend Hotel Collection

3-star hotel near Ernest N. Morial Convention Center
Located close to National World War II Museum and Smoothie King Center, St Charles Coach House, Ascend Hotel Collection provides a terrace, a garden, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour business center.
You'll also enjoy perks such as:
  • Self parking (surcharge), express check-out, and concierge services
  • A vending machine, a bicycle cleaning area, and a 24-hour front desk
  • Bicycle tour information, tour/ticket assistance, and outdoor furniture
  • Guest reviews say good things about the helpful staff and proximity to public transit
Room features
All 44 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Children's books, free infant beds, and travel cribs
  • Bathrooms with designer toiletries and hair dryers
  • 43-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), SafeStay (AHLA - USA), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 16.95 per night; includes in/out privileges)
  • Covered extended parking on site (USD 16.95 per day)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike storage

Family friendly

  • Children's books
  • Children's games
  • Free cribs/infant beds
  • Refrigerator
  • Travel crib

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • 43-inch TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe (surcharge)

Similar properties

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 16.95 per night (in/out privileges)
  • Covered extended parking fee: USD 16.95 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per night
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

Frequently asked questions

Is St Charles Coach House, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at St Charles Coach House, Ascend Hotel Collection?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at St Charles Coach House, Ascend Hotel Collection on Apr 17, 2023 start from CA $155.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at St Charles Coach House, Ascend Hotel Collection?

Self parking is available for USD 16.95 per night. Extended parking is available for USD 16.95 per day.

What time is check-in at St Charles Coach House, Ascend Hotel Collection?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at St Charles Coach House, Ascend Hotel Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is St Charles Coach House, Ascend Hotel Collection located?

Located in Central City, this hotel is within 1 mi (2 km) of National World War II Museum and Ernest N. Morial Convention Center. Caesars Superdome and Smoothie King Center are also within 2 mi (3 km). St. Charles at St. Andrew Stop is only a 2-minute walk and St. Charles at Josephine Stop is 2 minutes.

Can I cancel my reservation for free at St Charles Coach House, Ascend Hotel Collection and receive a full refund?

Yes, St Charles Coach House, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to St Charles Coach House, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.

St Charles Coach House, Ascend Hotel Collection Reviews

St Charles Coach House, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 322 out of 550 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 168 out of 550 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 38 out of 550 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 14 out of 550 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 8 out of 550 reviews" "
" "2 - Terrible 1%

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scotty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2023

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice and the parking was amazing. Made us feel safe and at ease.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, friendly and helpful. Hotel is right in front of St Charles Street car stop.
Stayed 1 night in Mar 2023

10/10 Excellent

Christina

Stayed 1 night in Mar 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing! Wish there was a restaurant in the hotel, but there are several nearby the hotel.
Stayed 2 nights in Feb 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great, room was very nice.
Stayed 1 night in Jan 2023

4/10 Poor

Bobbie, dallas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived, it was normal check in. I explained on my booking was wrong billing from Expedia. 3 times online chat to fix and unresolved. They book 1 extra night and I am trying get a refund . The staff didn’t help at all and kept saying that general manager to email Expedia to fix it. Then Expedia said they would need to call confirm. Both failed and wouldn’t help. Then dust all over my room. L was his name was rude as hell. It was obvious that East Asian hate was noticed from checkin staff. No hello and no suggestions at all. Rooms and safety wasn’t same as pic online. I would suggest finding a different place and service. Just racial attitude felt. They were super nice to the white couple when I was waiting- L was the name But good note was housekeepers were nice. So if you are Asians- not welcoming at all.

8/10 Good

Randall

Stayed 1 night in Dec 2022

10/10 Excellent

Jeanne, Englewood

10/10 Excellent

Henrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property…comfortable rooms and friendly staff. Located by streetcars -- an easy 10-minute ride to downtown and other great neighborhoods. Several restaurants are within a 3-4 minute walk. Easy on-site parking is a big plus.
Stayed 2 nights in Dec 2022