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Overview of Sonder - Duncan Plaza

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Guest reviews

4.4 / 5Excellent
66 reviews

Amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air Conditioning

Map

Explore the area

Popular LocationCanal Street2 min walk
Popular LocationSaenger Theatre4 min walk
RestaurantDomenica2 min walk
RestaurantSazerac Bar2 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)23 min drive

Choose dates to view prices

  • Signature Suite, 1 Bedroom

    Signature Suite, 1 Bedroom

    Room amenities

    • 586 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
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  • Deluxe Suite, 2 Bedrooms

    Deluxe Suite, 2 Bedrooms

    Room amenities

    • 1036 sq ft
    • 2 bedrooms
    • 2.5 bathrooms
    • Sleeps 4
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  • Deluxe Studio

    Deluxe Studio

    Room amenities

    • 466 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
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  • Superior Suite, 1 Bedroom

    Superior Suite, 1 Bedroom

    Room amenities

    • 800 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 4
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  • Design Suite, 1 Bedroom

    Design Suite, 1 Bedroom

    Room amenities

    • 887 sq ft
    • 1 bedroom
    • 1 bathroom
    • Sleeps 4
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  • Premium Suite, 1 Bedroom

    Premium Suite, 1 Bedroom

    Room amenities

    • 842 sq ft
    • 1 bedroom
    • 1.5 bathrooms
    • Sleeps 4
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  • Superior Suite, 2 Bedrooms

    Superior Suite, 2 Bedrooms

    Room amenities

    • 1252 sq ft
    • 2 bedrooms
    • 2.5 bathrooms
    • Sleeps 6
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  • Premier Studio

    Premier Studio

    Room amenities

    • 366 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 2
    Show details

About this area

New Orleans

Sonder - Duncan Plaza is located in New Orleans's Central Business District neighbourhood. Bourbon Street and Cafe Du Monde are notable landmarks, and travellers looking to shop may want to visit Canal Street and Royal Street. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed.

Popular Location

What's nearby

  • Canal Street - 2 min walk
  • Bourbon Street - 4 min walk
  • Saenger Theatre - 4 min walk
  • Harrah's New Orleans Casino - 9 min walk
  • Mercedes-Benz Superdome - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 15 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 23 min drive

Restaurants

  • Domenica - 2 min walk
  • Sazerac Bar - 2 min walk
  • Merchant - 2 min walk
  • Subway - 3 min walk
  • Gallier's - 3 min walk

About this property

Sonder - Duncan Plaza

4-star New Orleans apartments in Central Business District, walk to Canal Street
Along with an outdoor pool, this smoke-free apartment building has a 24-hour fitness centre and a rooftop terrace. WiFi in public areas is free. Additionally, a 24-hour front desk and barbecues are on-site. Each apartment features a kitchen with a fridge and a microwave, plus a washer/dryer and a flat-screen TV with digital channels. Complimentary wireless Internet access, a coffee/tea maker and a hairdryer are among the other amenities available to guests. Housekeeping is not available.
Sonder - Duncan Plaza offers 67 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodation at this 4-star apartment has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 36-inch Flat-screen televisions come with digital channels.
Recreational amenities at the apartment include an outdoor pool and a 24-hour fitness centre.

Property amenities

Pool/Spa

Outdoor pool

Internet

Free WiFi

Kitchen

Fridge
Microwave
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle

Bathrooms

Bathtub or shower
Free toiletries
Hairdryer
Towels provided

Entertainment

36-inch flat-screen TV with digital service

Outdoor areas

Rooftop terrace
Barbecue

Laundry

Washer/dryer
Laundry detergent

Work spaces

Laptop workspace

Comfort

Air conditioning
Heating

Pets

No pets allowed

Suitability/Accessibility

Lift
Smoke-free property

Services and conveniences

Iron/ironing board
24-hour front desk
No housekeeping

Things to do

24-hour fitness centre

General

67 rooms
Individually furnished

Policies

Check-in

Check-in between 4 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types accepted at this property

American Express
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Guests must contact this property in advance to reserve cots/infant beds. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 18STR-02986

Guest reviews

4.4

Excellent

5 - Excellent
39
4 - Good
17
3 - Okay
6
2 - Mediocre
4
1 - Poor
0
4.6
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location and style are great. Clean but no attention to details such as burned out light bulbs or dusty plants. I will stay here again. On line staff very helpful.

Stayed 7 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were celebrating my friends 25th birthday, and they made it special for her :)

Stayed 3 nights in Mar. 2020

2/5

  • Liked: Cleanliness, staff & service, amenities
  • Disliked: Property conditions & facilities

I was excited to stay at this property due to its location and the amenities provided by Sonder, until I arrived in New Orleans for a conference. Prior to my plane landing, I was notified that I would need to move locations for an emergency at the property where I was scheduled to stay. I did that, and brought my things to the new location, only to realize that the electronic door lock needed batteries, one of the showers was missing a handle, and the porch handle was also missing (and couldn’t be locked). I immediately contacted Sonder, they sent someone to fix the door (the wait time was approximately 35 minutes) but they couldn’t address the other two problems with the property. I was told that I could change rooms again, but the one they offered only had one bedroom. I ended up rejecting this offer and was supposed to wait while the shower handle issue was addressed - which it wasn’t. Although the actual apartment was beautiful and clean, and the Sonder team was responsive, this experience was definitely less than ideal. I was on the phone and texting the Sonder management team for way more time than I had hoped for, given I was attending a conference and only a fraction of these issues were addressed in my one week stay. They should not have allowed me to book this unit, if it wasn’t stay ready. It also made me wonder if others had issues with their units. I hope that they do more thorough checks of their properties before allowing others to stay in the units.

Stayed 5 nights in Mar. 2020

3/5

    Property location is close to everything. 10 to 20 min walk to Bourbon St. and other land marks. The building is secured. Guest have code to get in the bldg. Room was very nice. Full kitchen with washer dryer. Except...the pull out couch! The sheet wasn’t changed and it has dried blood stain! We called the guest service for new sheet but we didn’t get it until the next day. 3 of us slept in king bed not bad but we need room/space. Bathroom floor was slippery and hair strands left on wall. TV was working but missing the device (google chromecast) to connect to any movie app. They should just replace it with Bluetooth speaker so guest can have some entertainment. Guest client wasn’t local so you have to text them about your request (extra towels, coffee, etc.) early or you’ll get them the next day. Elevator to the rooftop (pool area) needs to be cleaned. Smells like mixed chlorine and pee! Will I stay again... yes. We didn’t stay in the room always but cleanliness is a must.

    Stayed 3 nights in Mar. 2020

    3/5

    • Disliked: Property conditions & facilities

    The apartment was large and roomy. The apartment was described as ‘deluxe’ which I did not feel was correct. It was adequate, a little shabby and in need of modernisation. Noisy street outside throughout the night so not ideal if you want a good night’s sleep. Communication was reasonably good with owners regarding issues during stay. All in all a disappointing experience on this occasion.

    Stayed 7 nights in Feb. 2020