Sonder at Duncan Plaza

Photo gallery for Sonder at Duncan Plaza

Primary image
Outdoor pool
36-inch flat-screen TV with digital channels, TV
36-inch flat-screen TV with digital channels, TV
Fridge, microwave, oven, stovetop

Overview of Sonder at Duncan Plaza

Sonder at Duncan Plaza

4.0 star property

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
Map
925 Common Street, New Orleans, LA, 70112

Explore the area

  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)22 min drive

Choose dates to view prices

Standard Apartment

  • 366 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Apartment, 2 Bedrooms

  • 1036 sq ft
  • 2 bedrooms
  • 2.5 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom

  • 467 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms

  • 1036 sq ft
  • 2 bedrooms
  • 2.5 bathrooms
  • Sleeps 4
  • 2 Queen Beds

About this area

New Orleans

Sonder at Duncan Plaza is located in New Orleans Central Business District, a neighborhood in New Orleans. Port of New Orleans and Steamboat Natchez Dock are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Canal Street and Royal Street. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center.

Getting around

  • New Orleans Union Passenger Terminal - 15 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • Gallier's - 3 min walk
  • Ruby Slipper Café - 3 min walk
  • Mike Serio's Po-Boys - 4 min walk
  • Red Fish Grill - 5 min walk
  • Nosh - 5 min walk

About this property

Sonder at Duncan Plaza

4-star New Orleans aparthotel in New Orleans Central Business District, walk to Canal Street
Along with an outdoor pool, this smoke-free aparthotel has a 24-hour fitness center and a rooftop terrace. WiFi in public areas is free. Additionally, express check-out and barbecue grills are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sitting area. Housekeeping is not available.
Sonder at Duncan Plaza offers 67 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 36-inch flat-screen televisions come with digital channels.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Languages

Catalan, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in
Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle
  • Coffee/tea maker

Dining

  • Dining table

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Sitting area

Entertainment

  • 36-inch flat-screen TV with digital service

Outdoor areas

  • Rooftop terrace
  • Barbecue grill

Laundry

  • Washer/dryer
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • No housekeeping

Things to do

  • 24-hour fitness center

General

  • 67 rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions; access will be through a private entrance
For more details, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Property Registration Number Y1KBCD,19STR- 22447,19STR-05170,19STR-05181,19STR-10809,18STR-04945,225957,19STR-05176

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Lively Central Business District Suites Sonder Apartment
Lively Suites Sonder Apartment
Lively Central Business District Suites Sonder
Lively Suites Sonder
Sonder Duncan Plaza Apartment New Orleans
Sonder Duncan Plaza Apartment
Sonder Duncan Plaza New Orleans
Sonder Duncan Plaza
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New Orleans Sonder-Duncan Plaza Apartment
Apartment Sonder-Duncan Plaza
Sonder-Duncan Plaza New Orleans
Lively Central Business District Suites by Sonder
Sonder Duncan Plaza Orleans
Sonder Duncan Plaza
Sonder At Duncan Plaza Orleans
Sonder at Duncan Plaza Aparthotel
Sonder at Duncan Plaza New Orleans
Sonder at Duncan Plaza Aparthotel New Orleans

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 99 out of 226 reviews
5 - Excellent 44%
Rating 4 - Good. 65 out of 226 reviews
4 - Good 29%
Rating 3 - Okay. 29 out of 226 reviews
3 - Okay 13%
Rating 2 - Poor. 13 out of 226 reviews
2 - Poor 6%
Rating 1 - Terrible. 20 out of 226 reviews
1 - Terrible 9%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The main reason for the rating is the bed. The bed was the most firm mattress I've ever slept on. This might work for some, but it was really hard on us. Outside of that though, this place was great for the price. Close enough to walk to the big spots. Great shower/bathroom, great kitchen/living room space. If you stayed here for a longer period of time, you've got room to make it yours.
Stayed 3 nights in Jul 2022

1/5 Terrible

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
WARNING YOU WILL LOSE YOUR RESERVATION! Yep! The day before I call to confirm my reservation that I booked with Expedia, months in advance. Sonder deleted my booking, even though I paid. If you do not respond to the Sonders security app days(weeks) before arriving, they cancel your reservation! No notice! Which means submitting front and back of your driver license and a 3d scan of your face. It took Expedia customer service representative over 90 mins to get my room back! Then Sonder wanted another $200 for the new booking! Expedia ate the cost, thank god. Many other guests showed up, every day in the lobby to discovered their reservation were canceled! There are no onsight representatives to assist with your check in. So you can’t check into your room until after 4pm, no exceptions. The instructions are pretty clear with access pin codes. Parking next door was good, however the parking app you have to use SUCKS! Not associated with Sonder. The room was clean, expect for the black air vents, from pollution. The shower trickled water out and was never fixed! Good washer and dryer. Kitchen was great! No cable television. Surprise! The rooftop view is nice! The room was by far the noisiest hotel room ever in my many decades of personal and business travel around the world. The trash collectors come around 1am Every night! Fffing loud! Then drunk folks blast their music up and down the streets. The glass would rattling on the 12th floor with some of ghetto blasters.
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Far exceeded my expectations.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the spaciousness and how the place have 24 hour security
Stayed 4 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Amenities
When booking with Expedia, I expected the 1 bedroom apt to look just like how it looks in the pictures (modern, bright, blue walls, marble kitchen counters & cabinets, etc). However, after confirming my check in with Sonder, I received an email from them with a photo that looked like a totally different apartment (old fashioned, wooden kitchen cabinets, burgundy walls, dark, large but empty space, etc). I called Sonder & told them about my concern of having a different apt from the one I booked. They informed me that the apt has the same amenities as the one I booked (1 bedroom, kitchen, 1.5 bathrooms, living room, tv, AC, etc), just with different colors. I wasn’t sure what to do as I was 1 day away from my trip, so I hoped to get there & have the apt that I booked or something similar. It was terribly not. Although the apartment has a bed, kitchen, bathroom, & i’m grateful to have had a safe place to stay at all, it was disappointing to see the space was not like the pictures on Expedia. This isn’t Expedia’s fault as i’ve checked out Sonder’s website & they have the same exact pictures as Expedia listed as well. Not to mention there was a suspicious hole in the bathroom ceiling where one could peek through & see me in & out of the tub. Additionally, the lobby looked a bit run down & there was only a security guard & no other staff on site. Please beware. I regrettably should have just booked a hotel instead, though i truly wanted a space to keep & eat my leftover food.
Stayed 4 nights in Jun 2022