Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property
Luxury property on the beach, with 10 outdoor swimming pools
VIP Access

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your current months are April, 2024 and May, 2024.
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Finest Playa Mujeres by The Excellence Collection - All Inclusive

Photo gallery for Finest Playa Mujeres by The Excellence Collection - All Inclusive

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar
Premium bedding, pillowtop beds, free minibar items, in-room safe
Outdoor wedding area
Outdoor wedding area
Separate tub and shower, jetted tub, rainfall showerhead

Overview of Finest Playa Mujeres by The Excellence Collection - All Inclusive

9.0

Wonderful

Highlight
  • Offers free breakfast. Only 5% of properties have this in Punta Sam.

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Pool
  • On private beach

Explore the area

Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Popular LocationPlaya Mujeres Golf Club9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)35 min drive
  • Popular LocationTerminal Marítima Isla Mujeres82 min drive
  • Popular LocationNorth Beach88 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Finest Club Family Suite

  • 947 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Finest Club Junior Swim-Up Suite

  • 800 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Junior Suite Spa Or Pool View

  • 771 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

  • 943 sq ft
  • Sleeps 4
  • 1 King Bed

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

  • 1550 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite Ocean View

  • 775 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite

  • 947 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Excellence Club Junior Suite Pool View

  • 755 sq ft
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite with Plunge Pool

  • 1600 sq ft
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite Pool View

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pool Family Suite

  • 1701 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Excellence Club Junior Suite Ocean View

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite With Private Pool

  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite Plunge Pool

  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-up Suite

  • 775 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Sam

Finest Playa Mujeres by The Excellence Collection - All Inclusive is located in Playa Mujeres, a neighborhood in Punta Sam, and is next to a golf course and on a private beach. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and Playa Tortugas. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Beto Avila Baseball Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ziplining and ecotours nearby.

What's nearby

  • Mujeres Beach - 14 min walk
  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 9 min drive
  • Terminal Marítima Isla Mujeres - 82 min drive
  • North Beach - 88 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • Hiroshi Bar - 6 min drive
  • Caprichos Villa del Palmar - 5 min drive
  • Blanca Blue - 6 min drive
  • El Suspiro - 7 min drive
  • Duke’s Lobster & Seafood - 1 min walk

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Luxury all-inclusive property located in Playa Mujeres
You can look forward to free full breakfast, an adjacent golf course, and free water park access at Finest Playa Mujeres by The Excellence Collection - All Inclusive. With a private beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, a body scrub, or a body treatment at One Spa, the onsite spa. Be sure to enjoy a meal at any of the 12 onsite restaurants, which feature Mexican cuisine and al fresco dining. The gym offers yoga classes and Pilates classes; other things to do include kayaking, snorkeling, and boat tours. In addition to 2 swim-up bars and 2 poolside bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 10 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, extended parking, and babysitting (surcharge)
  • Tennis lessons on site, a porter/bellhop, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 450 rooms boast comforts such as 24-hour room service and free international calls, in addition to thoughtful touches like premium bedding and pillow menus. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and rainfall showers
  • 46-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and eco-friendly cleaning products

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Sustainability

Sustainability practices

Locally-sourced food (80% minimum)
Wind energy
Energy-saving switches
LED lighting (80% minimum)
Vegan dining options
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Free full breakfast
  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir /Eleganc
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16,996 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on Apr 16, 2024 start from CA $912.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Finest Playa Mujeres by The Excellence Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, bicycling, soccer, and more.

Where is Finest Playa Mujeres by The Excellence Collection - All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course, 0.7 mi (1.2 km) from Mujeres Beach, and 1.8 mi (3 km) from Playa Mujeres Golf Club. Punta Sam Beach and Punta Sam Ferry Terminal are also within 1 mi (2 km).

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 690 out of 1000 reviews" "
Rating 8 - Good. 154 out of 1000 reviews" "
Rating 6 - Okay. 82 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous resort. Spacious, clean rooms. Great balconies. Great amenities. Lovely staff. Resort was full but didn’t feel busy. Sometimes beach chairs hard to get mid-day but could always find at a pool. Pleased with food (often iffy at all inclusive). Portions small but can always order more. House white wine was good. Red, not so much (wine list very pricey), but all cocktails included and there are great bartenders. Will return and will recommend.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher Peter Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall this property was excellent. We have stayed at a lot of resorts in this area and would say the service, food and beach at this property are some of the best we've ever seen. The only issue we encountered was a lack of seating around the pool and beach. We've never stayed anywhere with so few chairs available. That said, other than the chair issue we really enjoyed the resort and would definitely consider going back.
Stayed 7 nights in Mar 2024

8/10 Good

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A good experience
Stayed 5 nights in Feb 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 5 nights in Mar 2024

10/10 Excellent

Casandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just completed our vacation at Finest Playa Mujeres and honestly it was WONDERFUL. The food is fantastic, the staff all around are courteous, the pool and facilities fantastic. The only reason we gave a 4/5 stars for customer service is the bad experience with the person booking tours out of the hotel. We booked a tour through the hotel with Seasons Tours and ON THE DAY of our tour, and as we waited to be picked up, they told us the tour was cancelled and did not offer any consolation. Seeing as most people take short trips, every day is meaningful. They could have called our room earlier in the day to let us know it was cancelled. To do do 10 mins after pickup time was unexpected and unprofessional of a 5 star hotel. Moreover when we voiced our displeasure, the tour person gaslit us and told us that the other couples weren't upset so why were we? Totally uncalled for and probably untrue. Other than that very unpleasant experience, we had a great time and the Hotel should reward the following staff members of Duke's restaurant for their exemplary service: Veronica, Rene, and Rocky the kickass manager!
Stayed 7 nights in Mar 2024

10/10 Excellent

Laura A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience at the Finest was a 10/10. The staff was very friendly and responsive our entire stay. Booking transportation to and from the resort was easy with their preferred transfer service as well. The moment you walk in you’re greeted with champagne, and escorted to the lobby for check-in. Our room was as pictured online, and the entire resort was very clean, with beautiful landscaping throughout the property. Food and Drinks were our only area for critique. The service at the restaurants was amazing, but the food and drinks on average were just ok, 6/10. We loved Lizo, Dommo, Gusto, and the Taco Truck was good, but we weren’t blown away by the food, in fact the buffet and the Surf n’ Turf restaurant were very disappointing.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jill, Chester Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and I can’t say enough about this property. This is our third time here.
Stayed 5 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

SAUD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facilities.
Stayed 5 nights in Mar 2024

4/10 Poor

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food quality was terrible. Unsure how there are so many positive reviews on this resort.
Stayed 5 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0