Title: Barceló Maya Palace - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6023338&destination=Xpu-Ha%2C+Quintana+Roo%2C+Mexico&selected=1749343&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Barceló Maya Palace - All Inclusive Travelers enjoy oceanfront relaxation at this all-inclusive resort where swimming up to the bar pairs perfectly with kayaking through clear waters and yoga classes ## Photo gallery for Barceló Maya Palace - All Inclusive ![3 outdoor pools, sun loungers - Barceló Maya Palace - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/04d80b13.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private beach, white sand, beach towels, scuba diving - Barceló Maya Palace - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/74db080b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free minibar, in-room safe, desk, blackout drapes - Barceló Maya Palace - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/085ac7e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gazebo - Barceló Maya Palace - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/14d0ca55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, sun loungers - Barceló Maya Palace - All Inclusive (Xpu-Ha)](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/a17bdccd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Barceló Maya Palace - All Inclusive offers luxury oceanfront accommodations with a private beach for sunbathing. Guests choose from six on-site restaurants serving international cuisine while enjoying water activities like scuba diving and snorkeling. ## Reviews 9.0 Wonderful ## Popular amenities - Parking included ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar. 23 - Mar. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 24 - Mar. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Junior Room ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/17c95aa8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 8.4 Very good 252 reviews - Garden view - 484 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for Junior Suite, Oceanfront (Premium Level) ![Junior Suite, Oceanfront (Premium Level)](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/f48ceabd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Oceanfront (Premium Level) 8.4 Very good 20 reviews - Partial ocean view - 484 sq ft - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for Junior Suite, Pool View (Premium Level) ![Junior Suite, Pool View (Premium Level)](https://images.trvl-media.com/lodging/2000000/1750000/1749400/1749343/4c3d7d23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Pool View (Premium Level) 8.8 Excellent 18 reviews - 484 sq ft - Sleeps 5 - 1 King Bed OR 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) ## About the area Located in Xpu-Ha, Barceló Maya Palace - All Inclusive is near theme parks and on a private beach. The area's natural beauty can be seen at Akumal Beach and Half Moon Bay, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Akumal Ecological Center and Xenses Park. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. [Visit our Xpu-Ha travel guide](https://www.expedia.ca/Xpu-Ha.dx6023338) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.49188%2C-87.24009&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iUymydOnMAvIVVpsJ836neAt0MI=) Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750 ### What's nearby - ![Ecopark Kantun Chi as well as children](https://images.trvl-media.com/place/6231994/de10ef6b-abf2-4e41-b739-9a30fcef911b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ecopark Kantun Chi 13 min walk \- 1.1 km - ![Cenote Azul small lake of mayan jungle in Yucatan, Mexico.](https://images.trvl-media.com/place/553248621532977102/dc7c8cb1-1077-42a1-bc90-db6b933b4452.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 2 min drive \- 1.8 km - ![Fishing and pleasure boats at the Puerto Aventuras marina, Yucatan Peninsula, Mexico](https://images.trvl-media.com/place/6232038/a085a639-5940-4c3d-b4f8-ac7751efaf6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Aventuras Marina 2 min drive \- 3.2 km - ![Walking on the beach. ](https://images.trvl-media.com/place/601363/9e4151b7-c956-43ff-b349-ed0f50605969.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Oasis Beach 3 min drive \- 2.9 km - Cenote Cristalino 14 min walk \- 1.2 km ### Getting around - Cancun Intl. Airport (CUN) 64 min drive ### Restaurants - Mirador & La Hacienda Buffets 11 min walk - Capri 5 min walk - Strikers Sports Bar 10 min walk - Palmeras 8 min walk - Tokyo 9 min walk ## About this property ### Barceló Maya Palace - All Inclusive Luxury all-inclusive property near Puerto Aventuras Marina At Barceló Maya Palace - All Inclusive, you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. This property is a great place to bask in the sun with a private beach, scuba diving, and kayaking. Treat yourself to a massage, a body treatment, or a facial at U-Spa, the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. The health club offers fitness classes and yoga classes; other things to do include volleyball, snorkeling, and basketball. In addition to a swim-up bar and a terrace, guests can connect to free in-room WiFi. You'll also find perks like: - 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and a swim-up bar - Free self parking - 3 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a water park (surcharge) - Babysitting (surcharge), an elevator, and ATM/banking services - Guest reviews say great things about the family-friendly amenities, beach locale, and pool Room features All 756 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property. Other amenities include: - Bathrooms with rainfall showers and shower/tub combinations - 32-inch LCD TVs with premium channels - Furnished balconies or patios, LED light bulbs, and childcare services ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks, and beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Rowing/canoeing Snorkeling Windsurfing ### Land activities Fitness facilities Miniature golf Soccer Tennis Volleyball ### Lessons/classes/games Bartending Cooking Dancing Language ### Entertainment Access to onsite nightclubs Theme parties ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/810000/804600/804595/57017b77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Beach - All Inclusive Xpu-Ha - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 1,001 reviews CA $400 CA $488 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=804595&PinnedHotelID=804595&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1780000/1771800/1771738/0b5bd257.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Caribe - All Inclusive Xpu-Ha - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,000 reviews CA $400 CA $488 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1771738&PinnedHotelID=1771738&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348113/966916d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Colonial - All Inclusive Xpu-Ha - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 1,002 reviews CA $400 CA $488 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1348113&PinnedHotelID=1348113&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/2000000/1350000/1348200/1348114/5c0778d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Tropical - All Inclusive Xpu-Ha - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,004 reviews CA $400 CA $488 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1348114&PinnedHotelID=1348114&HadPinnedHotel=true®ionId=-1&adults=2) ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d595874f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 2,868 reviews CA $369 CA $451 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/37000000/36030000/36023300/36023215/4fa34989.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha - Pool - All-inclusive - Spa - Parking included 9.2 Wonderful 1,333 reviews CA $410 CA $501 total includes taxes & fees Apr 18 - Apr 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=36023215&PinnedHotelID=36023215&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/0d0d262d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental at Xcaret Destination - All Inclusive Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 5,236 reviews CA $346 CA $424 total includes taxes & fees Apr 22 - Apr 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/660000/659700/659684/60f9eb9f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Aventuras Riviera Maya - All Inclusive Puerto Aventuras - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 594 reviews CA $406 CA $496 total includes taxes & fees Mar 27 - Mar 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=659684&PinnedHotelID=659684&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 8 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/900000/892200/892175/12b3f654.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Royal Tulum Adults Only - All Inclusive Xpu-Ha - Pool - Hot tub - Breakfast included - All-inclusive 9.0 Wonderful 1,039 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=892175&PinnedHotelID=892175&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/880000/870800/870784/8bab10a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Grand Tulum - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,338 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=870784&PinnedHotelID=870784&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=1749343&PinnedHotelID=1749343&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1749343,804595,1771738,1348113,1348114) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 poolside bars - 4 bars/lounges - 6 restaurants - A swim-up bar - Snack bar/deli ### Restaurants on site - Brasserie - Caribe - La Hacienda - Mirador - Rodizio ### Things to do - 3 outdoor pools - 3 outdoor tennis courts - Arcade/game room - Basketball - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Health club - Kayaking - Nightclub - Outdoor pool (guest access) - Piano - Playground - Sauna - Scuba diving - Shopping - Snorkeling - Steam room - Volleyball - Water park - Waterslide - Yoga classes ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - In-room babysitting (surcharge) - Laundry facilities - Playground - Snack bar/deli - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 2,347 square feet of conference space - Business center - Meeting rooms ### Outdoors - Beach towels - Garden - On a private beach - Pool loungers - Terrace ### Full-service spa - 20 treatment rooms - Deep-tissue massages - Facials - Sauna - Spa open daily - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 3 floors - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.31 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - A facilities fee includes use of: spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property enforces a strict dress code in Specialty restaurants. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as All Inclusive Barcelo Maya Palace Deluxe Barcelo Maya Palace Deluxe Barceló Maya Palace All Inclusive Hotel Xpu-Ha Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha Barcelo Maya Palace Deluxe Xpu-Ha Barcelo Palace Maya Deluxe Maya Barcelo Palace Maya Palace Barcelo Maya Palace Deluxe All Inclusive Palace Barcelo Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha Barcelo Maya Palace Deluxe All Inclusive Hotel Barcelo Maya Palace All Inclusive Xpu-Ha Barceló Maya Palace All Inclusive Xpu-Ha Barcelo Maya Palace Xpu-Ha Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha Barceló Maya Palace All Inclusive All-inclusive property Barceló Maya Inclusive XpuHa Barcelo Maya Inclusive Xpu Ha Barceló Maya Palace - All Inclusive Xpu-Ha Barceló Maya Palace - All Inclusive All-inclusive property ## Frequently asked questions ### Does Barceló Maya Palace - All Inclusive have a pool? ### How much does it cost to stay at Barceló Maya Palace - All Inclusive? ### Is Barceló Maya Palace - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Barceló Maya Palace - All Inclusive? ### What time is check-out at Barceló Maya Palace - All Inclusive? ### Does Barceló Maya Palace - All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Barceló Maya Palace - All Inclusive? ### Where is Barceló Maya Palace - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Barceló Maya Palace - All Inclusive Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 1,388 8 - Good 460 6 - Okay 161 4 - Poor 62 2 - Terrible 63 ## Reviews Verified ### 10/10 Excellent #### Albert J Mar 7, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pools are great, the food was excellent. We've been there before and we will return again ##### Albert J Stayed 8 nights in Feb 2026 Verified ### 10/10 Excellent #### Joshua Feb 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities The Palace Barcelo Maya is great. We've been several times and always find great staff and clean facilities. ##### Joshua Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Amaury Mar 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great hotel and super clean. Food from buffet was actually really good!! Check in and check out a bit slow. ##### Amaury Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Colleen Feb 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful place, fantastic staff, clean rooms. Fun for all ages ![](https://a.travel-assets.com/ugc/hotel-reviews/636871f7-d928-4715-a31c-2b375939cb55-1770944652186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9a94cff6-e4ec-4cd0-92a0-fc266d7a0035-1770944656886.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3663d112-230b-4953-a91c-efcaa04d5bfa-1770944654846.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c43f650d-20a6-406b-8f5c-5f74e4ead1b4-1770944656894.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Colleen Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Richard J Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Good rooms, amenities, great beach and snorkeling. ##### Richard J Stayed 9 nights in Oct 2025 Verified ### 8/10 Good #### sandra louise Mar 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was fantastic as always. My room was clean, the a’la carte restaurants were excellent. The staff always Polite and kind. I have stayed several times. ##### sandra louise Stayed 6 nights in Nov 2025 Verified ### 10/10 Excellent #### Corey Jan 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great resort. Clean, staff was very friendly and service was amazing. The food was great, with lots of choices to choose . ##### Corey Stayed 10 nights in Jan 2026 Verified ### 10/10 Excellent #### Alexis Orlando Roa Jan 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful resort, it has everything you need to enjoy with the family and especially the children ##### Alexis Orlando Roa Stayed 7 nights in Dec 2025 Verified ### 8/10 Good #### Samantha Jan 13, 2026 Liked: Cleanliness, property conditions & facilities Room was cleaned every day and the staff was lovely and attentive. ##### Samantha Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### keri Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, staff was very friendly, service was prompt, the beach is gorgeous, and the resort is beautiful! ##### keri Stayed 6 nights in Jan 2026 Verified ### 8/10 Good #### Sean Devon Jan 17, 2026 Liked: Cleanliness, property conditions & facilities Great place to stay. Good food and drinks. Great service ##### Sean Devon Stayed 8 nights in Jan 2026 Verified ### 10/10 Excellent #### Julie Feb 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room and the entire complex is always clean. There are so many staff working to keep the place looking fantastic! The staff are always so very kind and courteous, which is which is why we continue to come back. ##### Julie Stayed 6 nights in Feb 2026 Verified ### 8/10 Good #### Jennifer Jan 13, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/05c695cd-dd5f-442e-ba2a-e09b236870d3-1768277502273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e840d449-13a9-4c62-91a9-17be23d69d0a-1768277497509.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/85c146ed-4f42-4785-9e35-d4af79f401fc-1768277498812.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2d9d1f1e-90d3-487e-8f33-81dddcb353dc-1768277501724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Margaret Feb 12, 2026 The room was great, the views were out of this world. We got married and my wedding was one of the best I've ever been to even with the smaller amount of ##### Margaret Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Jenny Rae Dec 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay! Will be coming back! Very safe- family friendly resort, food was great with lots of options ##### Jenny Rae Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Mikhail Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Kids had a great time enjoying the resort amenities. Rooms were clean and food was good. Staff were helpful and snorkeling off beach was fantastic. ##### Mikhail Stayed 8 nights in Oct 2025 Verified ### 8/10 Good #### Kevin Jan 31, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was great and very spacious. The pool and beach were great and the staff did an amazing job with the upkeep of the resort. The only thing we didn't like was the food at neither the buffets nor the restaurants. ##### Kevin Stayed 5 nights in Jan 2026 Verified ### 8/10 Good #### osbaldo cruz Jan 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room the service was ok ##### osbaldo cruz Stayed 4 nights in Jan 2026 Verified ### 8/10 Good #### Oleksandr Nov 13, 2025 Liked: Cleanliness Rooms were great and beach was amazing. ##### Oleksandr Stayed 11 nights in Oct 2025 Verified ### 10/10 Excellent #### Carrie Laine Dec 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms are clean, and spacious Beds are comfy and they provide lots of pillows Staff are very diligent and friendly Beach is amazing, with lots of fish and turtles ![Breakfast at Mirador](https://a.travel-assets.com/ugc/hotel-reviews/716efda1-a830-4566-8997-54df098be1ce-1766604697326.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sunrise near the dock](https://a.travel-assets.com/ugc/hotel-reviews/0209bb10-6088-4f99-a2f5-3d5fedf60068-1766604699315.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beach](https://a.travel-assets.com/ugc/hotel-reviews/e415ea4f-7e1a-4eff-95aa-063692374850-1766604701699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carrie Laine Stayed 14 nights in Dec 2025 Verified ### 10/10 Excellent #### April Jan 1, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was great to us and our young kids! ##### April Stayed 7 nights in Dec 2025 Verified ### 10/10 Excellent #### Paul Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Rooms were great, staff was friendly and so helpful, food was amazing especially at the Al a’cart restaurants, lots of iguanas and gecko’s, great pools and swim up bars. Beaches were great and ocean is teaming with fish making snorkeling the best. ![Beach and their great coffee ](https://a.travel-assets.com/ugc/hotel-reviews/8f084a3b-ed46-427e-8b9c-23887257a81c-1767260419153.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Gazebo at the Palace](https://a.travel-assets.com/ugc/hotel-reviews/a2a00261-c30b-4f37-af1b-59ccc973b29a-1767260416896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Walkway inside Palace rooms](https://a.travel-assets.com/ugc/hotel-reviews/8374ae70-43ac-4edd-8ef4-c41f7bdc21c8-1767260419954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Covered walkway ](https://a.travel-assets.com/ugc/hotel-reviews/8f9f39fe-47ab-4a65-b6ee-71101cf89a5d-1767260423215.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 7 nights in Dec 2025 Verified ### 8/10 Good #### Oleg Dec 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities We’ve been in this resort 5 times and haven’t been disappointed. The landscape, amenities, food, entertainment- everything is amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/d8b9afaf-2037-414c-96e7-69f1bed7d6d9-1766189902449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0c438c5d-dee7-44a2-b430-3807c35add58-1766189902325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7e91bb03-3b6d-44f4-a54c-8dcf25fd1a6d-1766189902013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Oleg Stayed 10 nights in Dec 2025 Verified ### 6/10 Okay #### James Mar 5, 2026 Liked: Amenities Room was nice, but humid. Floors stay wet unless you keep the room cold. Front desk service was weak. Slow with handling any issues. Spa service is great, massage was great, but lobby is worn out and shabby. Food in ala cart restaurants is amazing! Beach is great they work hard to keep sargasso clear. ![](https://a.travel-assets.com/ugc/hotel-reviews/9b78692b-0880-4abe-99a6-ac75fe7360de-1772692764482.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a554497d-b598-4f1d-9cc8-445ae2a5c458-1772693011737.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48b6c603-2d22-4083-95a3-d059b140b678-1772693015394.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c0f2d54-29b0-406f-b090-9289e808bff5-1772693017123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 6 nights in Feb 2026 Verified ### 10/10 Excellent #### Julie Feb 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was always spotless. Staff were courteous. Food was good, but not great except the French restaurant. That was excellent. Pools were a lottle chilly as they were experiencing acold spell. Gulf water and beaches were great. Did some snorkeling and saw several varieties of fish and 2 sea turtles! ![](https://a.travel-assets.com/ugc/hotel-reviews/0cee32ab-9cae-4025-ab68-c4032d526c19-1770825380833.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julie Stayed 7 nights in Feb 2026 ### Expedia's Latest Trends ### Hotels > - [Secrets Riviera Cancún All Preferred - Adults Only - All inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Secrets-Riviera-Cancun-Resort-Spa.h60043197.Hotel-Information) > - [Sensira Resort & Spa Riviera Maya – All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Sensira-Resort-Spa.h60598682.Hotel-Information) > - [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > - [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > - 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