Search Residences in West End from CA $117

"Make sure if booking extended stay, it is communicated with the hotel. Imagine securing an additional night, you are out and about come back to your room and you are locked out with a do not disturb sign on your door. Then to be verbally berated for “not checking back in”, because the front staff did not communicate that. If this was communicated, because we were “reassured this would be, with a note put on our file, and that we would not be displaced from our room” well this was not done! Front line staff should not be so condescending towards guests making them feel to “be the problem”. While one front line staff was very accommodating, the other front line staff was confrontational and condescending. I don’t think we will stay here again."

"This hotel felt old-fashioned but the amenities were excellent. Big room,clean with everything you need and more, excellent breakfast, very friendly staff and located downtown Ottawa, walking distance to restaurants and shops. We will come back."

"Great location at a reasonable price"

"Clean, great location, and beautiful."

"Hotel decor and systems (i.e. use of keys instead of cards) are dated, but the property is clean and the staff are friendly; a good value for money."

"Very easy check in and check out"

"Great place to stay when going to the Canadian Tire Centre. Nice room, and fun bar."

"Transports parked in parking lot, had to listen to back up alarms and air brakes as they tried to maneuver as I was trying to sleep. Uncomfortable bed and the worst pillows I’ve ever had in a hotel. Over priced for what you get."

"Centrally located"