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Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Exterior
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

2.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
2055 Robertson Road, Ottawa, ON, K2H5Y9

Explore the area

  • Popular LocationAlgonquin College12 min drive
  • Popular LocationTanger Outlets14 min drive
  • Popular LocationCanadian Tire Centre14 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)26 min drive

Room options

About this area

Ottawa

Located in Ottawa, Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel is in the city center. Canadian War Museum and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at Canadian Tire Centre.

What's nearby

  • Algonquin College - 12 min drive
  • Tanger Outlets - 14 min drive
  • Canadian Tire Centre - 14 min drive
  • Ottawa Hospital Civic Campus - 14 min drive
  • Carleton University - 21 min drive

Getting around

  • Ottawa Station - 15 min drive
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • Hartin's Hotel - 5 min walk
  • Topkapi - 6 min walk
  • Sukhothai - 6 min walk
  • Duna European Bistro - 6 min walk
  • Tim Hortons - 7 min walk

About this property

Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Eco-friendly hotel located in Nepean
Located close to Canadian Tire Centre and Tanger Outlets, Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel provides free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • ATM/banking services, a 24-hour front desk, and multilingual staff
  • A banquet hall, meeting rooms, and a front desk safe
  • Guest reviews say great things about the location
Room features
All 115 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 37-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Polish, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 2,496 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:30 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–8:30 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel?

As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel on Feb 2, 2023 start from CA $140.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night.

How much is parking at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel?

Check-in is from 4:00 PM - 2:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel located?

Located in Nepean, this eco-friendly hotel is within 12 mi (20 km) of Canadian Tire Centre, Tanger Outlets, and Canadian War Museum. Rideau Canal and Supreme Court of Canada are also within 12 mi (20 km).

Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1016 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 357 out of 1016 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 74 out of 1016 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 29 out of 1016 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 24 out of 1016 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room
Stayed 1 night in Jan 2023

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and clean facilities!

10/10 Excellent

Jheniffer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good

10/10 Excellent

Jamie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms very spacious for a family of 5 and puppy.
Stayed 1 night in Jan 2023

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. The bed was super cozy, the breakfast had everything. They had coffee, tea, and hot chocolate in the lobby. I would go here again in a heartbeat. The pool was a nice temperature. Well run and managed.

6/10 Okay

Jeremy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The complimentary breakfast was great, the pool was good. The check in was horrible, first our card didn't have the room number written on it then our room card didn't work and we had to go back to the front desk twice before the card actually worked.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer was amazing during check in!! So personable and friendly!!
Stayed 1 night in Nov 2022

10/10 Excellent

Terra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy
Stayed 1 night in Nov 2022

10/10 Excellent

Pierra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice situated
Stayed 1 night in Oct 2022