Title: Holiday Inn Express & Suites Ottawa West - Nepean by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3004287&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel with free breakfast, in the vicinity of Canadian Tire Centre ## Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG ![Exterior - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/31d6bd8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/9c879c8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily on-the-go breakfast - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/fc8ed89a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, iron/ironing board, free cribs/infant beds - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/645bd6ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Holiday Inn Express & Suites Ottawa West - Nepean by IHG (Ottawa)](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/37636650.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Hotel & Suites Ottawa West Nepean is near Tanger Outlets and Canadian Tire Centre. Guests enjoy modern accommodations, free to-go breakfast, and WiFi. Multilingual staff ensures a great stay at this well-located hotel. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Pet-friendly - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 17 - Dec. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3004287&PinnedHotelID=3004287&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Room ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/c1d1bad8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Shower/tub combination Hair dryer - 452 sq ft - Sleeps 4 - 1 Twin Bed ### View all photos for Suite, 1 King Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/dc94f9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 9.4 Exceptional 13 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 445 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed with Sofa bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/1de853cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed 8.8 Excellent 8 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 385 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/1de853cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible Bathtub (Wheelchair) 9.0 Wonderful 11 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Shower/tub combination Hair dryer - 385 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/dc94f9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower) 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Shower/tub combination Hair dryer - 385 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/dc94f9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.2 Wonderful 63 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Shower/tub combination Hair dryer - 325 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Jetted Tub ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/3b49cdc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Jetted Tub 9.4 Exceptional 8 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 460 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/1de853cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 430 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/7e09b893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Wheelchair) 8.6 Excellent 18 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Shower/tub combination - 445 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/7e09b893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.0 Wonderful 23 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Shower/tub combination Hair dryer - 340 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Multiple Beds ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/7e09b893.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds 9.2 Wonderful 26 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Sofa bed Private bathroom - 445 sq ft - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Standard Room ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3010000/3004300/3004287/c1d1bad8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.8 Exceptional 7 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LCD TV Private bathroom Shower/tub combination Hair dryer - 334 sq ft - Sleeps 2 - 1 Twin Bed ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61510000/61509500/61509408/b5fd3769_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Ottawa West Nepean - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Holiday-Inn-Express-Hotel-Suites-Ottawa-West-Nepean.h3004287.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOttawa-Hotels-Holiday-Inn-Express-Hotel-Suites-Ottawa-West-Nepean.h3004287.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.32339%2C-75.83073&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_FE2L_hNRgRsrNbtzL4dn6nyrvc=) 2055 Robertson Road, Ottawa, ON, K2H5Y9 #### What's nearby - Wesley Clover Parks \- 3 min drive \- 3.7 km - Bayshore Shopping Centre \- 4 min drive \- 5.5 km - Queensway Carleton Hospital \- 4 min drive \- 2.9 km - Andrew Haydon Park \- 4 min drive \- 4.8 km - Canadian Tire Centre \- 7 min drive \- 11.7 km #### Getting around - Ottawa Fallowfield Station - 17 min drive - Ottawa International Airport (YOW) - 25 min drive #### Restaurants - ‪McDonald's - ‬5 min walk - ‪Tim Hortons - ‬7 min walk - ‪Pizza Pizza - ‬15 min walk - ‪Starbucks - ‬13 min walk - ‪Circle K - ‬5 min walk ## About this property ### Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel near Canadian Tire Centre Located close to Tanger Outlets, Holiday Inn Express & Suites Ottawa West - Nepean by IHG provides free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool - Free self parking - Express check-out, express check-in, and ATM/banking services - 3 meeting rooms, luggage storage, and a vending machine - Guest reviews say great things about the breakfast, helpful staff, and location Room features All 115 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with shower/tub combinations and hair dryers - 37-inch LCD TVs with cable channels - Wardrobes/closets, refrigerators, and coffee/tea makers ## Similar properties ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/58000000/57520000/57516200/57516138/290f7baa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Ottawa West Nepean - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,003 reviews CA $130 CA $155 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=57516138&PinnedHotelID=57516138&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/62000000/61510000/61509500/61509408/7e9351fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Ottawa West Nepean - Pool - Breakfast included - 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Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 1,793 reviews CA $163 CA $194 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=42521073&PinnedHotelID=42521073&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/891300/891243/b34f2511.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Ottawa Kanata Kanata - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,010 reviews CA $170 CA $202 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=891243&PinnedHotelID=891243&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/20000000/19570000/19560900/19560884/265e983c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Ottawa Kanata Kanata - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 1,006 reviews CA $166 CA $197 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=19560884&PinnedHotelID=19560884&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/3000000/2030000/2025500/2025458/51fe5cf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Gloucester - Pool - Breakfast included - Free airport shuttle - Parking included 9.2 Wonderful 1,053 reviews CA $117 CA $139 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=2025458&PinnedHotelID=2025458&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/36000000/35220000/35214500/35214416/993c08e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandman Signature Ottawa Airport Hotel Nepean - Pool - Free airport shuttle - Pet-friendly - Parking included 9.0 Wonderful 2,093 reviews CA $140 CA $168 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=35214416&PinnedHotelID=35214416&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/24000000/23820000/23814800/23814718/4ea46290.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Ottawa Airport Gloucester - Pool - Hot tub - Breakfast included - Parking included 9.6 Exceptional 2,279 reviews CA $152 CA $180 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=23814718&PinnedHotelID=23814718&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/13000000/12250000/12243600/12243597/d585b5ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TownePlace Suites by Marriott Ottawa Kanata Kanata - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 933 reviews CA $161 CA $191 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=12243597&PinnedHotelID=12243597&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free on-the-go breakfast available daily 7:00 AM to 10:00 AM ### Things to do - Gym - Indoor pool - TV in common areas ### Family friendly - In-room crib - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 2,100 square feet of conference space - 24-hour business center - 3 meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - Banquet hall - Built in 2010 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 37-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 2:30 AM Express check-in available Minimum check-in age: 19 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from December 5 2025 to January 31 2026 (completion date subject to change). The following areas are affected: - Fitness facilities - Swimming pool Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CAD 25.00 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: CAD 25.00 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CAD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) ### We should mention Pool access available from 8:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Hotel Ottawa West Nepean Holiday Inn Express Ottawa West Nepean Holiday Inn Nepean Holiday Inn Express Hotel Nepean Holiday Inn Express Nepean Holiday Inn Express Hotel Suites Ottawa West Nepean Holiday Inn Express Hotel Suites Ottawa West Nepean Holiday Inn Express Suites Ottawa West Nepean by IHG Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel ## Frequently asked questions ### Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool? ### How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG? ### Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG pet-friendly? ### How much is parking? ### What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG? ### What time is check-out at Holiday Inn Express & Suites Ottawa West - Nepean by IHG? ### Where is Holiday Inn Express & Suites Ottawa West - Nepean by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 690 8 - Good 284 6 - Okay 67 4 - Poor 29 2 - Terrible 33 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.6/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Kelly Nov 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We thoroughly enjoyed our stay. ##### Kelly Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kevin Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room and amazing staff like gaurav ##### Kevin Stayed 1 night in Dec 2025 ### 8/10 Good #### Sara Oct 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great breakfast! ##### Sara Stayed 1 night in Oct 2025 ### 10/10 Excellent #### steve Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fast check in and helpful staff ##### steve Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kinberley Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very excellent staff and clean rooms ##### Kinberley Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jugraj Dec 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Jugraj Stayed 1 night in Dec 2025 ### 8/10 Good #### Susan Dec 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities At first glance I thought our stay wouldn’t be great as kids were playing hockey in the hallway, but much to my surprise once the door was closed no sound was heard! Beautifully quiet! ##### Susan Stayed 1 night in Nov 2025 ### 8/10 Good #### CURTIS Nov 6, 2025 Liked: Cleanliness, property conditions & facilities Clean room and good breakfast in the morning. Friendly staff. ##### CURTIS Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Matthew Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect. The entire hotel was spotless. The staff were welcoming and supportive. The breakfast buffet had a great selection of hot and cold food. ##### Matthew Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Steven Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the central location, good access to major arteries. ##### Steven Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### John Oct 21, 2025 Liked: Cleanliness, staff & service Friendly staff at the front desk. ##### John Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Miroslav Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place ##### Miroslav Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ron Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was all good. ##### Ron Stayed 1 night in Nov 2025 ### 8/10 Good #### Andrea Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Front desk staff was wonderful. I am finding the music in one of the meeting rooms to be very loud though. The bass is travelling up to the 5th floor ##### Andrea Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jones Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Clean, easy access, family friendly, safe area, friendly staffs ![](https://a.travel-assets.com/ugc/hotel-reviews/46569ace-41f0-4769-875a-71c32a44e5b9-1757359101752.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80004d6e-1eba-4921-aceb-02997113d566-1757359100851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fa2748f3-2097-45fa-8358-e858694d9efe-1757359101518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/80d74b2d-e065-4c0e-b008-77574219f24c-1757359101808.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jones Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Norma Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We chose this hotel for location close to area we were visiting. Staff friendly and rooms were comfortable. ##### Norma Stayed 2 nights in Aug 2025 ### 8/10 Good #### Hassina Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay ##### Hassina Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rachel Jul 11, 2025 Great place to stay with kids! ##### Rachel Stayed 15 nights in Jun 2025 ### 8/10 Good #### James Nov 16, 2025 Liked: Cleanliness, property conditions & facilities Helpful at the desk ##### James Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Lornalee Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room' was clean and tidy ##### Lornalee Stayed 1 night in Nov 2025 ### 10/10 Excellent #### sharon Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! Great stay! ##### sharon Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Melody Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was very clean. Staff was professional and helpful. We had a small problem and they helped right away. ##### Melody Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### William Oct 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very peaceful experience ##### William Stayed 1 night in Jul 2025 ### 8/10 Good #### Allister Aug 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A recent-looking hotel with good-sized rooms. ##### Allister Stayed 1 night in Aug 2025 ### 8/10 Good #### James Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Only problem was the continuous noise from hordes of young boys making the corridors a race track..... an unexpected problem ! ##### James Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Ottawa East by IHG](https://www.expedia.ca/Ottawa-Hotels-Holiday-Inn-Ottawa-East.h7853.Hotel-Information) > > [Sheraton Ottawa Hotel](https://www.expedia.ca/Ottawa-Hotels-Sheraton-Ottawa-Hotel.h20886.Hotel-Information) > > [Hampton Inn by Hilton Ottawa](https://www.expedia.ca/Ottawa-Hotels-Hampton-Inn-By-Hilton-Ottawa.h437235.Hotel-Information) > > [Holiday Inn Hotel & Suites Ottawa Kanata by IHG](https://www.expedia.ca/Ottawa-Hotels-Holiday-Inn-Hotel-Suites-Ottawa-Kanata.h424243.Hotel-Information) > > [Homewood Suites by Hilton Ottawa Downtown](https://www.expedia.ca/Ottawa-Hotels-Homewood-Suites-By-Hilton-Ottawa-Downtown.h23159599.Hotel-Information) > > [Courtyard by Marriott Ottawa East](https://www.expedia.ca/Ottawa-Hotels-Courtyard-By-Marriott-Ottawa-East.h4683483.Hotel-Information) > > [The Business Inn](https://www.expedia.ca/Ottawa-Hotels-The-Business-Inn.h896730.Hotel-Information) > > [DoubleTree by Hilton Ottawa Downtown](https://www.expedia.ca/Ottawa-Hotels-Novotel-Ottawa-City-Centre.h15653.Hotel-Information) > > [reStays Ottawa](https://www.expedia.ca/Ottawa-Hotels-Re-Ottawa.h57577253.Hotel-Information) > > [Le Germain Hotel Ottawa](https://www.expedia.ca/Ottawa-Hotels-Le-Germain-Hotel-Ottawa.h22453973.Hotel-Information) > > [Hilton Garden Inn Ottawa Airport](https://www.expedia.ca/Ottawa-Hotels-Hilton-Garden-Inn-Ottawa-Airport.h1845021.Hotel-Information) > > [Brookstreet](https://www.expedia.ca/Ottawa-Hotels-Brookstreet.h917532.Hotel-Information) > > [The Metcalfe Hotel](https://www.expedia.ca/Ottawa-Hotels-The-Metcalfe-Hotel.h17749857.Hotel-Information) > > [Les Suites Hotel Ottawa](https://www.expedia.ca/Ottawa-Hotels-Les-Suites-Hotel-Ottawa.h16000.Hotel-Information) > > [Arc The Hotel](https://www.expedia.ca/Ottawa-Hotels-Arc-The-Hotel.h9493.Hotel-Information) > > [The Westin Ottawa](https://www.expedia.ca/Ottawa-Hotels-The-Westin-Ottawa.h9572.Hotel-Information) > > [Fairmont Chateau Laurier](https://www.expedia.ca/Ottawa-Hotels-Fairmont-Chateau-Laurier.h3283.Hotel-Information) > > [Hilton Lac-Leamy](https://www.expedia.ca/Ottawa-Hotels-Hilton-Lac-Leamy.h807367.Hotel-Information) > > [Holiday Inn Express & Suites Downtown Ottawa East by IHG](https://www.expedia.ca/Ottawa-Hotels-Holiday-Inn-Express-Suites-Ottawa-Downtown-East.h36769047.Hotel-Information) > > [Four Points By Sheraton Gatineau-Ottawa](https://www.expedia.ca/Ottawa-Hotels-Four-Points-By-Sheraton-Gatineau-Ottawa.h17605.Hotel-Information) > > [Courtyard by Marriott Downtown Ottawa](https://www.expedia.ca/Ottawa-Hotels-Courtyard-By-Marriott-Downtown-Ottawa.h431338.Hotel-Information) > > [Lord Elgin Hotel](https://www.expedia.ca/Ottawa-Hotels-Lord-Elgin-Hotel.h528265.Hotel-Information) > > [Delta Hotels by Marriott Ottawa City Centre](https://www.expedia.ca/Ottawa-Hotels-Delta-Hotels-By-Marriott-Ottawa-City-Centre.h21477.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Ottawa Airport](https://www.expedia.ca/Ottawa-Hotels-Fairfield-Inn-Suites-By-Marriott-Ottawa-Airport.h23814718.Hotel-Information) > > [Hilton Garden Inn Ottawa Downtown](https://www.expedia.ca/Ottawa-Hotels-Hilton-Garden-Inn-Ottawa-Downtown.h27993.Hotel-Information) > > [ANDAZ OTTAWA BYWARD MARKET, BY HYATT](https://www.expedia.ca/Ottawa-Hotels-Andaz-Ottawa-Byward-Market-A-Concept-By-Hyatt.h15259047.Hotel-Information) > > [Ottawa Marriott Hotel](https://www.expedia.ca/Ottawa-Hotels-Ottawa-Marriott-Hotel.h26126.Hotel-Information) > > [Chateau Cartier Hotel & Resort, an Ascend Collection Resort](https://www.expedia.ca/Ottawa-Hotels-Chateau-Cartier-Hotel-Resort.h449484.Hotel-Information)