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Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

2.5 star property
Gatineau hotel in Downtown Gatineau with free breakfast and a fitness center

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

Exterior
Point of interest
Standard Room, 2 Queen Beds
Business centre
Shower, free toiletries, hair dryer, towels

Reviews

8.8

Excellent

Popular amenities

  • Parking included
  • Breakfast included
  • Gym
    GymGym
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Everything was great.
sanjay
Jul. 17, 2024
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About the area

Map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1

What's nearby

  • Les Promenades Gatineau - 10 min walk
  • Casino du Lac Leamy - 8 min drive
  • Byward Market Square - 9 min drive
  • University of Ottawa - 10 min drive
  • Parliament Hill - 11 min drive

Getting around

  • Lees Station - 13 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 21 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Brasserie du Bas-Canada - ‬12 min walk
  • ‪Moca Loca Café - ‬11 min walk
  • ‪Première Moisson - ‬7 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Adonis - ‬8 min walk

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

Hotel near Rideau Canal
Located close to Canada Aviation and Space Museum, Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a gym. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • An electric car charging station, an elevator, and smoke-free premises
  • ATM/banking services, a TV in the lobby, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 119 individually furnished rooms offer perks such as air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 49-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 2024-12-31, 295232

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa

Frequently asked questions

Does Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel on Aug 11, 2024 start from CA $151.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 15 lbs per pet. There's a fee of CAD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel located?

Located in Downtown Gatineau, this hotel is within 6 mi (10 km) of Rideau Canal, National Gallery of Canada, and Gatineau Park. Shaw Centre and Canadian War Museum are also within 6 mi (10 km).

Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 825 out of 1313 reviews" "
Rating 8 - Good. 308 out of 1313 reviews" "
Rating 6 - Okay. 76 out of 1313 reviews" "
Rating 4 - Poor. 44 out of 1313 reviews" "
Rating 2 - Terrible. 60 out of 1313 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

gaetan

Liked: Cleanliness, staff & service, property conditions & facilities
convivial et propre
Stayed 2 nights in Jul 2024

10/10 Excellent

sanjay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
loved staying here for my 5 night .
Stayed 5 nights in Jul 2024

8/10 Good

Fiorina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location not too far from downtown Ottawa, very clean building, and the rooms are exceptionally clean, easy parking, and the breakfast was amazing with tons of options. The pool is small, but still enjoyable
Stayed 1 night in Jul 2024

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool closed due to quote" to many unsuprvised children in pool" than changed to "mainteance of pool" ...i have viseo proof that fire escape doors were LOCKED so noone was able to enter or exit ans when asked front desk about it they said it was for safety reasons fo not allow anyone in the building but then changed afterwards to "it must have been the kids who locked it" when i called them out on the fact that it is a serious offence to have these locked... gym also was closed for no particular reason.was denied access to conference room and was told it is not in used but you just cant use it. All in turn to be met by a disgruntled employee named Melina Cote. Tried to speak to a manager which apparantly is cause for the gatineau police being called to escort me and my family our of the premises. I really dont know what is happening in tuis hotel but i will never set foot in this hotel again
Stayed 4 nights in Jul 2024

8/10 Good

Justin

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
New/updated property, close to good amenities and easy to drive. Good breakfast included. Cons: When I arrive the carpet on my floor was filthy, extremely dirty as if it hadn't been vacuumed in 3 days. My roomed looked like it had been soaking wet, although I found out my AC was just leaking.
Stayed 2 nights in Jul 2024

6/10 Okay

balwinder

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Apr 2024

10/10 Excellent

Sherri

Stayed 1 night in Jul 2024

10/10 Excellent

DUN

Stayed 3 nights in Jun 2024

2/10 Terrible

Shawna

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We didn’t end up staying there. We were given 4 different rooms and each of them had hair in the sheets, and had stains. One had blood stains, after the fourth room and wasting 45 mins checking the rooms we left and found a doffeeent hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Dr. Pierre

Stayed 4 nights in Jun 2024

6/10 Okay

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There was a large school group staying - the kids were running in hallways all night and calling rooms then hanging up all night. Staff did nothing.
Stayed 2 nights in Jun 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2024

10/10 Excellent

Lu

Stayed 2 nights in Jun 2024

10/10 Excellent

Sanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff with great attitudes for an english speaking patron.
Stayed 1 night in Jun 2024

6/10 Okay

Yannick

Liked: Cleanliness, staff & service
Hotel seems nice but EV chargers were not working, which was problematic for me. I had to go charge elsewhere, lossing a ton of time.
Stayed 1 night in Jun 2024

8/10 Good

Kerry-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to sports venue, major shopping mall & several dining options. Hot breakfast was included & daily options were limited. No variety in fruits it was the same each day; apple & banana. Except for that, stay was great, facility clean, quiet and staff was courteous & helpful. Definitely will stay again!
Stayed 7 nights in Jun 2024

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Tjrs offer one Tesla charger and two regular ev chargers but they’re not free. Actually, they’re more expensive that charging at home. It would be nice to have them included in the hotel rate like other hotels do.
Stayed 1 night in Jun 2024

8/10 Good

Muhammad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, new, and fresh- much better than previous experience. The breakfast options were good with hot and cold options. Would recommend adding a few vegetable/fruit salad options. The bathroom size is perfect but morning showers were a bit challenging/struggle because of the low pressure in the shower and highly fluctuating water temperature. overall great experience.
Stayed 3 nights in May 2024

6/10 Okay

Sheldon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable room and service; though it took 10 minutes to find our reservation. Too expensive
Stayed 2 nights in May 2024

2/10 Terrible

jamie

Travelled with family
Disliked: Staff & service, amenities
Hotel service and management are terrible here
Stayed 2 nights in May 2024

10/10 Excellent

Derek, Toronto

Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 2 nights in May 2024

8/10 Good

Shalinkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer care
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5