La Cana Golf Course Tours and Activities

I like this property. I had a problem with the lady renting me the apartment. It was a big property and I tried to get clarification but she was very un accommodating and rude. On day of check out I tried to ask why I was moved last minute as soon as I arrived to the country they changed my reservation and only told me once I arrived to property. The place was very beautiful but I was disappointed with the lady I communicated with. She was unprofessional and did not want to help at all

Clean and beautiful room

Check in was not good. I am a member of the hotel. Due to the fact that I booked through Expedia I was unable to use my membership that was paid for. The front desk was not helpful and just went back and forth with me advising I should have booked through the hotel. This has never been a thing. The room was not clean floor was dirty and sofa bed was left open. The highlight has always been the entertainment staff and bartenders. They never disappoint.