Hoyo Azul Tours and Activities

Second time staying here. First time was pleasant. This time wasn’t as pleasant. Hotel was packed. My room was changed 4 times. First room ac stopped working, over 20 mosquito bites. I could hear the pigeons in the corners of the roof and could even see feathers coming through the cracks. Second room had a roof leak. Third room ac was leaking and mold everywhere. 4th room ac stopped working but they did fix it. Maintenance guy Moises is the man! Food was par. All the staff there is amazing. Beautiful views. Plenty to do. Restaurants, excursions, etc. Will stay in the future but definitely will inspect room before unpacking.

Great food and Great entertainment, comfortable beds and pillows. The furniture in the room is kinda outdated but I am glad the beds were comfy. Also need to replace mirrors in the room and bathroom, LED mirrors would look great. Otherwise great resort, nice beach area

Clean room. Staff were friendly. Food needs to be better and more activities on the property for entertainment.