Hyatt Ziva Cap Cana - All Inclusive

Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

Primary image
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)

Overview of Hyatt Ziva Cap Cana - All Inclusive

Hyatt Ziva Cap Cana - All Inclusive

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationJuanillo Beach6 min walk
  • Popular LocationIndigenous Eyes Ecological Park10 min drive
  • Popular LocationPunta Espada Golf Course12 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)17 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Hyatt Ziva Cap Cana - All Inclusive is near the airport and on a private beach. Punta Cana Beach and Bavaro Beach reflect the area's natural beauty and area attractions include Downtown Punta Cana and Manati Park Bavaro. Enjoy the great outdoors with horse riding and ecotours, or hop on a bike rental nearby and explore all the area has to offer.

What's nearby

  • Juanillo Beach - 6 min walk
  • Indigenous Eyes Ecological Park - 10 min drive
  • Punta Espada Golf Course - 12 min drive
  • La Cana Golf Course - 16 min drive
  • Scape Park - 17 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • Blue Marlin - 5 min drive
  • La Taberna De Charlo - 8 min drive
  • Il Cappuccino - 9 min drive
  • El Portico - 10 min drive
  • Arroceria Valenciana - 10 min drive

About this property

Hyatt Ziva Cap Cana - All Inclusive

5-star property with pools, private beach, full-service spa
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Tempest Table
  • Noodle & Thread
  • El Mercado
  • The Chinola
  • Navigator Grill

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • 2 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Designer stores
  • Free water park access
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (14488 square feet)
  • Meeting rooms - 16

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 534 out of 653 reviews
5 - Excellent 82%
Rating 4 - Good. 76 out of 653 reviews
4 - Good 12%
Rating 3 - Okay. 19 out of 653 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 653 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 653 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful grounds and pools. Helpful and polite staff Good food
Stayed 7 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort , staff and beach. Handicap friendly even to go to the ocean. They have the amphibious chair that can take you in the sea . People are always helpful , loving and caring
Stayed 7 nights in Jul 2022

4/5 Good

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nicer to have someone explain how the lights work in the room. My wife was turning off the light around the bed and it would also turn off in the bathroom. The drinks could have been better, mojitos tasted sour not like a refreshing mojito should be and some drinks were not even good unless you walk to the adult side of the resort. I get that maybe they don’t want adults getting drunk during daytime with kids but at least for the night time have the drinks stronger. Before giving the room to the customer, double check every is good. My room had the toilet seat out of place which made it uncomfortable to use it. Other than that, staff was very friendly, food was good but the coffee could have been better and the water park was great.
Stayed 4 nights in Aug 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort layout is good and easy to go around to the different amenities
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of 5 with kids. Great experience with everything they have to offer. Very satisfied
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. The staff was very friendly. The hotel is beautiful the food delicious and the views exquisite!
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolute paradise! As soon as you arrive, you have staff to help retrieve your bags while you check in. Then they help you take it to your room. You are greeted with a welcome drink that is delicious! The property itself is constantly being cleaned so its always well kept. If you have children, the kids club was a huge highlight of our week. Yaya always made sure to take care of our daughter and there was always fun activities and shows for kids. Our room (ocean view junior king suite) was cleaned every single day and had a TON of storage for a family of 4. The staff itself were very friendly and always seeing what they can do to improve your stay. You never went without a drink at the pool! The food at every restaurant was delicious. The only thing negative I have to say is the hotdogs were not the food. I would 10/10 love to revisit this beautiful property.
Stayed 7 nights in Jul 2022

5/5 Excellent

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! But need more night activity
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and respectful the food was delicious very clean good atmosphere family friendly
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little pricey but worth every penny. Food was amazing! Staff was incredibly helpful. Highly recommended.
Stayed 5 nights in Jul 2022

General hotel information

Hotel locationPunta Cana
Star rating5 star property
Nearest airportPunta Cana (PUJ-Punta Cana Intl.)
Nearby landmarksJuanillo Beach, Indigenous Eyes Ecological Park, Punta Espada Golf Course