Hyatt Ziva Cap Cana - All Inclusive

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Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)

Overview of Hyatt Ziva Cap Cana - All Inclusive

Hyatt Ziva Cap Cana - All Inclusive

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationJuanillo Beach6 min walk
  • Popular LocationIndigenous Eyes Ecological Park10 min drive
  • Popular LocationPunta Espada Golf Course12 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)17 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Hyatt Ziva Cap Cana - All Inclusive is near the airport and on a private beach. The area's natural beauty can be seen at Juanillo Beach and Punta Cana Beach. Traveling with kids? Consider Downtown Punta Cana and Manati Park Bavaro. Be sure not to miss outdoor adventures like ecotours and horse riding, or hop on a bike rental nearby and take a self-guided tour around Punta Cana.

What's nearby

  • Juanillo Beach - 6 min walk
  • Indigenous Eyes Ecological Park - 10 min drive
  • Punta Espada Golf Course - 12 min drive
  • La Cana Golf Course - 17 min drive
  • Scape Park - 17 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 17 min drive

Restaurants

  • Tempest Table — 1 min walk
  • Noodle & Thread — 1 min walk
  • Blue Marlin — 5 min drive
  • Il Cappuccino — 9 min drive
  • El Portico — 10 min drive

About this property

Hyatt Ziva Cap Cana - All Inclusive

5-star property with pools, private beach, full-service spa
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 375 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sitting areas and coffee makers. Free WiFi and balconies or patios are standard, as are flat-screen TVs with cable channels.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a private beach, a complimentary water park, a lazy river, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 1 coffee shop/café
  • 1 1 swim-up bar, 1 1 poolside bar and 1 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • 2 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Designer stores
  • Free water park access
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (14488 square feet)
  • Meeting rooms - 16

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 389 out of 468 reviews
5 - Excellent 83%
Rating 4 - Good. 50 out of 468 reviews
4 - Good 11%
Rating 3 - Okay. 9 out of 468 reviews
3 - Okay 2%
Rating 2 - Poor. 10 out of 468 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 468 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experince. 5 star food
Stayed 3 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food and restaurant options!! Will only add having Club service at the Beach, but still not and issue to highly recommend!!
Stayed 4 nights in Jan 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had issue with the shower water being cold but it was fixed promptly. Restaurant selection is great. We enjoyed the entertainment. Staff is always helpful and polite. Would definitely recommend.
Stayed 3 nights in Jan 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Let me start off by sayings its a nice property and the staff is nice down to the butlers so accommodating BUT the food was TERRIBLE in the buffet the hibachi was great and the seafood restaurant was great everything else down to room service TERRIBLE u will have to get off resort to enjoy food idk how ppl on these reviews are saying the food was amazing which is why i chose this resort due to the reviews no authentic dominican food here dont even think your gonna get that the salmon and fish was great hamburgers horrible like breakfast cold literally couldnt wait to get home to EAT pools were great its just the food i had a problem with thank god i stayed for 3 days because another day i wouldve died….also its very boring no events for kids if u want to come and relax this is it and be in bed by 9 then pick this resort i understand its a kids friendly but its literally BORING! All in all would I recommend NO food is everything when you go away to me
Stayed 3 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our best beach vacation ever. All the staff are extremely friendly and eager to please. The room, beaches, pool areas, and restaurants are outstanding. They have live entertainment nightly. You never feel like they are trying to sell you anything. The food and wine are restaurant quality. They left out no details
Stayed 5 nights in Jan 2022