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Tortuga Bay Hotel

Photo gallery for Tortuga Bay Hotel

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Private beach, kayaking
Private beach, kayaking
Private beach, kayaking
Outdoor pool, pool umbrellas

Overview of Tortuga Bay Hotel

VIP Access

Tortuga Bay Hotel

5.0 star property

4.9/5 Exceptional

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
Map
Higuey, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationPunta Cana Beach1 min walk
  • Popular LocationIndigenous Eyes Ecological Park6 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)7 min drive
  • Popular LocationBlueMall Punta Cana10 min drive

VIP Access

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Punta Cana

Located in Punta Cana, Tortuga Bay Hotel is near the airport and on a private beach. BlueMall Punta Cana and Downtown Punta Cana are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Cana Beach and Bavaro Beach. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.

What's nearby

  • Punta Cana Beach - 1 min walk
  • Indigenous Eyes Ecological Park - 6 min drive
  • BlueMall Punta Cana - 10 min drive
  • Corales Golf Course - 12 min drive
  • Juanillo Beach - 15 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 7 min drive

Restaurants

  • Kite Bar - 7 min drive
  • Brassa Grill & Bar - 7 min drive
  • La Taberna De Charlo - 8 min drive
  • El Portico - 9 min drive
  • Arroceria Valenciana - 9 min drive

About this property

Tortuga Bay Hotel

5-star luxury hotel by the sea
Near Punta Cana Beach, Tortuga Bay Hotel provides a free breakfast buffet, a free roundtrip airport shuttle, and a golf course. Adventurous travelers may like the horseback riding, cycling, and ecotours at this hotel. Treat yourself to a body wrap, a manicure/pedicure, or a massage at Six Senses Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. Yoga classes are offered at the health club; other things to do include kayaking. Free in-room WiFi is available to all guests, along with a marina and a poolside bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self parking and valet parking
  • A free area shuttle, bike rentals, and 8 outdoor tennis courts
  • Limo/town car service, an area shuttle, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 30 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding and Frette Italian sheets
  • Separate tubs/showers, bidets, and free toiletries
  • 37-inch plasma TVs with premium channels and DVD players
  • Balconies, separate sitting areas, and microwaves

Awards and affiliations

Tortuga Bay Hotel is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 8 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Ecotours
  • Full-service spa
  • Golf course
  • Golf driving range
  • Health club
  • Horse riding/rentals
  • Kayaking
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 37-inch plasma TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

99% of travellers were happy with check-in
Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed in September.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Up to 50 lbs

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 10 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators

Property is also known as

Bay Hotel
Hotel Tortuga Bay
Tortuga Bay
Tortuga Bay Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Punta Cana
Tortuga Hotel
Tortuga Bay Hotel Hotel
Tortuga Bay Hotel Punta Cana
Tortuga Bay Hotel Hotel Punta Cana

Frequently asked questions

Does Tortuga Bay Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Tortuga Bay Hotel?

As of Sept 26, 2022, prices found for a 1-night stay for 2 adults at Tortuga Bay Hotel on Sept 30, 2022 start from CA $1,194.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tortuga Bay Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per pet, per night.

How much is parking at Tortuga Bay Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Tortuga Bay Hotel?

Check-in is from 4:00 PM - midnight.

What time is check-out at Tortuga Bay Hotel?

Check-out is at 11:00 AM.

Does Tortuga Bay Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Tortuga Bay Hotel located?

Nestled on the beach, this Punta Cana hotel is just steps from La Cana Golf Course and Punta Cana Beach. Indigenous Eyes Ecological Park is 1.8 mi (3 km) away.

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 62 out of 69 reviews
5 - Excellent 90%
Rating 4 - Good. 5 out of 69 reviews
4 - Good 7%
Rating 3 - Okay. 1 out of 69 reviews
3 - Okay 1%
Rating 2 - Poor. 1 out of 69 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 69 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

JULIA
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent experience
Stayed 4 nights in Jun 2022

5/5 Excellent

Pamela
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the most amazing stay at Tortuga bay! Service , surroundings, comfort A plus!! Travelled alone and it gave me the peace and serenity I needed to relax . Location was great and driving in the area was super easy. I have already booked to come back in Dec!!!
Stayed 7 nights in May 2022

5/5 Excellent

Cameron
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021

5/5 Excellent

STEPHEN
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay. This hotel is JUST PERFECT.
Stayed 1 night in Jul 2021

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This amazing hotel located in the east coast of the Dominican Republic is the perfect definition of paradise. Tortuga bay Punta Cana earns my 5 starts based on; Quality, Customer Connection and Going the extra mile. With paradisiac beaches, excellent dining experience, a Staff with the professionality, discretion and opportune interaction Tortuga bay goes to the TOP of my list of places to go to RELAX. Thank you Loraine and Carlos our villa managers, and all the staff in this well taken care of "stress free heaven".
Stayed 3 nights in May 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2021

5/5 Excellent

Verified traveller
Stayed 3 nights in Jan 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel/resort. Excellent customer service.
Stayed 4 nights in Jan 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019