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My fiancé and I booked this trip with limited international travel experience and as first time all-inclusive resort guests, we were impressed! Our check in and check out process was quick & easy. We had a personal butler (Leonel was awesome!!) who checked in with us everyday and ensured we had everything we needed at all times as well as assisted us with making reservations. We did not do any excursions, but we did have some professional photos taken which turned out great (although pricey)....