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Reviews of Hyatt Regency Huntington Beach Resort and Spa

4 out of 5
Hyatt Regency Huntington Beach Resort and Spa
21500 Pacific Coast Hwy, Huntington Beach, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 760 out of 1006 reviews" "
Rating 8 - Good. 150 out of 1006 reviews" "
Rating 6 - Okay. 55 out of 1006 reviews" "
Rating 4 - Poor. 19 out of 1006 reviews" "
Rating 2 - Terrible. 22 out of 1006 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Giselle, thousand oaks

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great resort !!! And rooms need upgrading specially the beds
Stayed 3 nights in May 2024

10/10 Excellent

Selithia J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful faculty ! Love love the atmosphere and landscape
Stayed 4 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , clean and well maintained
Stayed 2 nights in May 2024

10/10 Excellent

Nguyet, Newbury Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Clean and friendly staff. Easy parking. Easy access to the beach!
Stayed 1 night in May 2024

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Huntington Hyatt is one of my favorite staycations. The rooms are spacious and comfortable.
Stayed 2 nights in May 2024
Response from Cathy S. on May 24, 2024
Thank you for your kind words -- we love hearing form our frequent guests. We look forward to welcoming you back soon.

10/10 Excellent

Rebekah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and very clean. My children loved the pools!
Stayed 1 night in May 2024
Response from Jacqui on May 20, 2024
Thank you Rebekah, we are so glad you enjoyed your stay with us.

10/10 Excellent

Che, Houston

Travelled with partner
Liked: Amenities
AAAA
Stayed 2 nights in May 2024
Response from Jacqui on May 20, 2024
Thank you Che, we are so glad that you enjoyed your stay with us.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view
Stayed 4 nights in May 2024
Response from Cathy S. on May 14, 2024
Thank you for the great rating!

10/10 Excellent

Chloe Christina Elisabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this property.
Stayed 7 nights in May 2024
Response from Cathy S. on May 14, 2024
Thank you for the excellent rating and review.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cathy S. on May 13, 2024
Thank you for rating our resort. We look forward to your next visit.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt well cared for. It was a great, no pressure environment with courteous staff and wonderful amenities.
Stayed 4 nights in Apr 2024
Response from Cathy S. on May 13, 2024
Thank you for your great rating and thoughtful review. We hope to welcome you back soon!

10/10 Excellent

Robert james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and slide for the Children
Stayed 2 nights in May 2024
Response from Cathy S. on May 9, 2024
Thanks for the great rating and review! We look forward to welcoming you back soon.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Jacqui on May 8, 2024
Thank you Edward, we are so glad that you enjoyed your stay with us. Have a great day.

10/10 Excellent

Ivan, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely amazing. Great location! Convenient. I highly recommend getting the oversize king with ocean view! You will not regret it. Can’t wait to visit again.
Stayed 2 nights in May 2024
Response from Jacqui on May 8, 2024
Thank you Ivan, we are so glad that you enjoyed your stay with us. Have a great day.

10/10 Excellent

Jesse

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt resort is a 5 star hotel with all the amenities. Excellent customer service!
Stayed 2 nights in May 2024
Response from Jacqui on May 8, 2024
Thank you Jesse, we are so glad that you enjoyed your stay with us. Have a great day.

10/10 Excellent

Tezra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cathy S. on May 6, 2024
Thank you for your great rating!

10/10 Excellent

Tezra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt HB is a beautiful resort. We had the best time. All our meals were fantastic. Water Table wa a wonderful. The resort also has a pizza parlor, little shops and market, and it’s close to many shops and restaurants in Pacific City and downtown. The location to the ocean is fantastic and the pools and water slide are fun for the family.
Stayed 2 nights in Apr 2024
Response from Cathy S. on May 6, 2024
Thank you for all of your kind words. We are delighted you enjoyed our property and your stay with us.

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most beautiful hotels I have ever stayed! Combine the beauty with where the property is located (directly across from the beach and Pacific Ocean) makes for great start to an anniversary celebration. Everything was wonderful. The staff was superb. The amenities were top notch. I wish I had at least two more days to take advantage of all that this resort hotel had to offer. I highly recommend this resort hotel if you are in or around Huntington Beach area.
Stayed 2 nights in Apr 2024
Response from Cathy S. on Apr 30, 2024
Thank you for the excellent review and rating. We have no doubt you were able to take advantage of all that our resort and destination have to offer. We look forward to welcoming you back soon! Happy Anniversary!

10/10 Excellent

Kevin Jon, Livermore

Stayed 4 nights in Apr 2024
Response from Jacqui on May 20, 2024
Thank you Kevin, we are so glad that you enjoyed your stay with us.

10/10 Excellent

Kevin Jon, Livermore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all around from the hotel staff from the valets, bellhops, front desk, to the restaurants and shops.
Stayed 2 nights in Apr 2024
Response from Cathy S. on Apr 30, 2024
Thank you for the excellent rating and review. We are delighted you enjoyed our resort. We hope you will visit us again soon.

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the easy access to the beach. Hotel provided beach chairs,umbrella, water bottles and towels for a day at the beach.
Stayed 3 nights in Apr 2024
Response from Cathy S. on Apr 30, 2024
Thanks for taking the time to rate and review our resort! We look forward to your next visit.

10/10 Excellent

Darci

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. The resort is gorgeous. The restaurants fabulous. Our room was great. The only warming is don’t lock your door and go out to your patio. The patio doors lock. Ha ha. Warning. Staff are great. We will be back.
Stayed 5 nights in Apr 2024
Response from Cathy S. on Apr 17, 2024
Thank you for your kind words! Here's a tip, only our walk-out garden room patio doors lock. There is a special key hanging right by the door, so you can let yourself back in. Looking forward to your next visit!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Quality facility
Stayed 2 nights in Mar 2024
Response from Cathy S. on Apr 15, 2024
Thank you for the excellent rating and review! We look forward to welcoming you back soon..

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cathy S. on Apr 15, 2024
Thank you for the excellent rating!

10/10 Excellent

David or Karen

Travelled with family
Liked: Amenities
Beautiful resort was super friendly and helpful staff. Definitely a place I would go back to.
Stayed 3 nights in Mar 2024
Response from Cathy S. on Apr 10, 2024
Thank you for all of your kind words! We look forward to welcoming you back soon!

10/10 Excellent

Darian

Travelled with family and small children
Liked: Amenities
Everyone was so helpful and friendly
Stayed 2 nights in Mar 2024
Response from Jacqui on Apr 1, 2024
Thank you Darian, we are so glad you enjoyed your stay with us.

2/10 Terrible

Maria

Travelled with family
Disliked: Staff & service
Bed broke then the water in bathtub did not drain. 2 star. Not worth it.
Stayed 1 night in Mar 2024
Response from Jacqui on Apr 1, 2024
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.

10/10 Excellent

kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, pool and food options on site. Had asked valet upon arrival if there was self parking option and told no. Then at checkout told $49 night for valet. When noted the price was high with no self park option, front desk said there is self parking for $30 a night. So valet lied. Front desk did discount $20, however would have been much cheaper to self park!
Stayed 2 nights in Mar 2024
Response from Jacqui on Apr 1, 2024
Thank you Kristina, we are so glad you enjoyed your stay with us and thank you for the additional comments regarding valet.

2/10 Terrible

Brandon

Stayed 1 night in Mar 2024
Response from Cathy S. on Apr 22, 2024
Thank you for taking the time to rate our resort. We wish we had more information in order to improve your next visit.

10/10 Excellent

Tim

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Cathy S. on Mar 28, 2024
Thanks for the great rating!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Cathy S. on Mar 25, 2024
Thank you for the great rating. We look forward to welcoming you back soon.

6/10 Okay

Tess

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall our stay was great! The only issue was the valet. When we picked up our car at the end of our stay it was obviously covered in spilt beer all over the inside and when we called about it they wouldn’t do anything. Besides the valet, the staff and facility itself was amazing and beautiful.
Stayed 3 nights in Mar 2024
Response from Cathy S. on Mar 25, 2024
We are sincerely sorry for the inconvenience you encountered by valet parking. I do hope we were able to assist with your car. Thank you for your kind words and we do look forward to welcoming you back soon.

4/10 Poor

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My husband and I were really looking forward to staying in this hotel for the first time as this was our 25th wedding anniversary. Well, on first impression, the landscaping of the hotel was beautiful. The views were stunning. We ate on the premises, breakfast, lunch and dinner, and the food for all three meals were OK. My husband was a bit disappointed. My husband and I both utilized the spa and enjoyed it for a couples massage and the amenities were nice. Our room was beautiful we stayed in an ocean view king bed room. But everything was wrong in that room! The bed did not favor the view! Who designed that? The smoke detector above the bed was blinking like a strobe light all night long! It was seriously piercing light in a dark room. Directly above the bed, you couldn’t even hide from it under the covers! The restaurant down below needs to put noise softeners on the bottom of their chairs because they scraped on the floor all night long, so don’t plan on sleeping because the walls don’t keep out much noise in this place😵‍💫 We could only afford One night, but I feel like it wasn’t worth it. We would come and use the spa again though, but stay in a different hotel.
Stayed 1 night in Mar 2024
Response from Cathy S. on Mar 25, 2024
We are sincerely sorry that your stay with us was less than satisfactory. We appreciate your feedback and all of your kind words about our spa.

8/10 Good

michael

Stayed 1 night in Mar 2024
Response from Cathy S. on Apr 10, 2024
Thank you for your rating. We look forward to your next visit.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from Cathy S. on Mar 21, 2024
Thanks so much for the excellent rating!

4/10 Poor

Neda

rude cleaner lady with attitude, uncomfortable beds and very old bathrooms
Stayed 6 nights in Mar 2024
Response from Cathy S. on Mar 21, 2024
Thank you for the feedback. While I wish you had a better experience, your comments are invaluable to our team. We do hope you will give us another try as so many of our frequent guests absolutely love staying with us.

10/10 Excellent

Luke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thoroughly impressed with the exceptional service provided by the staff, making our stay truly memorable. The easy beach access added to the delight of our experience. The property's impeccable maintenance further elevated our enjoyment. So much so, that we found ourselves contemplating extending our stay, reluctant to depart. Without a doubt, we'll be returning for another remarkable stay in the future.
Stayed 3 nights in Mar 2024
Response from Cathy S. on Mar 21, 2024
Thank you so much for all of your kinds words. We appreciate your feedback and comments and we look forward to welcoming you back soon.

10/10 Excellent

Marcello

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at the Hyatt in Huntington Beach. Still expensive but sooooo nice.
Stayed 4 nights in Mar 2024
Response from Cathy S. on Mar 21, 2024
Thank you for all of your kind words. We love hearing from our frequent guests. We look forward to welcoming you back again soon.

10/10 Excellent

Jan, Saint Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice resort hotel! Beautiful pools and beach. Amazing place to spend a vacation.
Stayed 2 nights in Mar 2024
Response from Cathy S. on Mar 12, 2024
Thank you for all of your kind words and excellent rating. We look forward to welcoming you back soon.

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 2 nights in Feb 2024
Response from Cathy S. on Feb 26, 2024
Thank you for your great rating and kind words. We look forward to welcoming you back soon.

10/10 Excellent

Gersom

Stayed 1 night in Feb 2024
Response from Cathy S. on Feb 16, 2024
Thanks for the great rating! We look forward to seeing you again soon.

10/10 Excellent

JULIA

Stayed 2 nights in Feb 2024
Response from Cathy S. on Mar 21, 2024
Thanks for the great rating!

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The HB Hyatt is just amazing in all aspects. The location, staff, food and the grounds are all amazing.
Stayed 2 nights in Feb 2024
Response from Cathy S. on Feb 16, 2024
Thank you for all of your kind words and great rating. We look forward to welcoming you back soon.

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Cathy S. on Feb 16, 2024
Thanks for the excellent rating!

10/10 Excellent

Richard

Travelled with family
I always enjoy my stay at this location!
Stayed 1 night in Feb 2024
Response from Cathy S. on Feb 5, 2024
Thank you, we love hearing from our frequent guests. So glad you enjoyed your visit.

10/10 Excellent

Douglas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2024
Response from Cathy S. on Feb 5, 2024
Thanks for the excellent rating and review. We look forward to welcoming you back soon!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! We ran the half marathon and the staff was very supportive and accommodating! We stay here every year because of it!
Stayed 1 night in Feb 2024
Response from Cathy S. on Feb 5, 2024
Congratulations on running the annual Surf City Marathon (and half-marathon)! We are so glad you missed the rain and had a great stay! See you next year.

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Cathy S. on Feb 5, 2024
Thank you for the excellent rating!

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the beach and breath taking sunset. Enjoyed walking around the extensive property and gorgeous landscape. Easy walk to the beach and pier. The staff was very attentive to questions and guided us to where we wanted to be.
Response from Cathy S. on Jan 31, 2024
Thank you for the great rating and review! We look forward to welcoming you back soon.

10/10 Excellent

Peggy, Lombard

Stayed 3 nights in Jan 2024
Response from Cathy S. on Jan 26, 2024
Thanks for the excellent rating!