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Overview of JW Marriott Desert Springs Resort & Spa

Photo gallery

Featured Image
5 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
5 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas
View from Room
View from Room

JW Marriott Desert Springs Resort & Spa

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationDesert Willow Golf Resort5 min walk
    Popular LocationPalma Village Park6 min drive
    Popular LocationRancho Las Palmas Country Club9 min drive
    AirportPalm Springs, CA (PSP-Palm Springs Intl.)19 min drive

Choose dates to view prices

Signature Room, 2 Queen Beds, Non Smoking, View

5/5 guest room rating
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom, Non Smoking

  • 741 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony, Tower

4.3/5 guest room rating
  • 390 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, Non Smoking, View

5/5 guest room rating
  • 389 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

4.4/5 guest room rating
  • 390 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Balcony (Chairman's Suite, 1 Bedroom)

  • 1768 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony

4.3/5 guest room rating
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking, Balcony

4.7/5 guest room rating
  • 390 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Bedroom, Non Smoking (Griffin Suite)

4/5 guest room rating
  • 540 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Pool View

  • 390 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Signature Suite, 1 Bedroom, Non Smoking, Balcony

4.2/5 guest room rating
  • 793 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking, Pool View

  • 1194 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed (Parlor, 1 King Murphy)

  • 504 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Tower

  • 390 sq ft
  • Resort view
  • Sleeps 2
  • 2 Queen Beds

About this area

Palm Desert

Located in Palm Desert, JW Marriott Desert Springs Resort & Spa is on a lake. Check out an event or a game at Indian Wells Tennis Garden, and consider making time for Living Desert Zoo and Gardens, a top attraction not to be missed. Be sure not to miss outdoor adventures like mountain biking and horse riding.
Popular Location

What's nearby

  • Desert Willow Golf Resort - 5 min walk
  • El Paseo Shopping District - 5 min drive
  • Palma Village Park - 6 min drive
  • Sunnylands Center and Gardens - 7 min drive
  • Rancho Las Palmas Country Club - 9 min drive

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 19 min drive

Restaurants

  • Rockwood Grill — 1 min walk
  • Fisherman's Landing — 1 min walk
  • Morton's The Steakhouse — 4 min walk
  • Cork Tree — 5 min walk
  • Fisherman's Landing — 6 min walk

About this property

JW Marriott Desert Springs Resort & Spa

4.5-star luxury resort, walk to Desert Willow Golf Resort
Along with 8 restaurants, this smoke-free resort has 5 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a golf course, 2 bars/lounges, and a fitness center are onsite. All 884 rooms offer comforts like pillowtop beds and premium bedding, plus iPod docks and LED TVs with cable channels. Other amenities available to guests include WiFi, Netflix, and room service.
JW Marriott Desert Springs Resort & Spa offers 884 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Palm Desert resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2020.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts. 5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at Desert Springs. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 39.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 29 per person
  • 8 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 15 outdoor tennis courts
  • Basketball
  • Designer stores
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Mini golf
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Children's games
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Mini-fridge
  • Mini golf
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 41 meeting rooms
  • Business center
  • Computer station
  • Conference center (25000 square feet of space)
  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Renovated guestrooms - April 2020
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch LED TV
  • Cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 38 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Nearby fitness center access
  • Bicycle storage
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Self parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

JW Desert Springs Marriott
JW Marriott Desert Resort
JW Marriott Desert Springs
JW Marriott Desert Springs Resort
JW Marriott Resort Desert Springs
JW Marriott Springs
JW Marriott Springs Resort
Marriott Desert Resort
Marriott Desert Springs
Marriott Desert Springs Resort
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Jw Marriott Palm Desert
Palm Desert Marriott
Desert Springs Jw Marriott Hotel Palm Desert
Marriott Palm Desert
JW Marriott Desert Springs Resort Spa
Jw Marriott Desert Springs &
JW Marriott Desert Springs Resort & Spa Resort
JW Marriott Desert Springs Resort & Spa Palm Desert
JW Marriott Desert Springs Resort & Spa Resort Palm Desert

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Desert Springs Resort & Spa and receive a full refund?
Yes, JW Marriott Desert Springs Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Desert Springs Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at JW Marriott Desert Springs Resort & Spa?
As of Apr 15, 2021, prices found for a 1-night stay for 2 adults at JW Marriott Desert Springs Resort & Spa on May 12, 2021 start from CA $329, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does JW Marriott Desert Springs Resort & Spa have a pool?
Yes, this property has 5 outdoor pools. Pool access is from 8:00 AM–8:00 PM.
Is JW Marriott Desert Springs Resort & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at JW Marriott Desert Springs Resort & Spa?
Valet parking is available for USD 39.00 per day.
What time is check-in at JW Marriott Desert Springs Resort & Spa?
Check-in is from 4 PM - midnight.
What time is check-out at JW Marriott Desert Springs Resort & Spa?
Check-out is at 11 AM.
Where is JW Marriott Desert Springs Resort & Spa located?
Situated on a lake, this luxury resort is within 6 mi (10 km) of San Jacinto Mountains, El Paseo Shopping District, and Living Desert Zoo and Gardens. Indian Wells Tennis Garden and Agua Caliente Casino are also within 9 mi (15 km).

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 577 out of 976 reviews
5 - Excellent 59%
Rating 4 - Good. 237 out of 976 reviews
4 - Good 24%
Rating 3 - Okay. 88 out of 976 reviews
3 - Okay 9%
Rating 2 - Poor. 33 out of 976 reviews
2 - Poor 3%
Rating 1 - Terrible. 41 out of 976 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great place for family...we enjoyed our time...👍
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous hotel, we paid extra for the pool view and it was worth it. Room was super clean, but we did have to wait for check in even though we arrived at 4. The pool is fantastic, but was really busy. Really hard to get a spot, luckily the staff were super helpful and brought us some chairs. If i go again we would book a day bed in advance of our stay. A real resort feel!
Stayed 3 nights in Apr 2021

3/5 Okay

Services nice; food, swimming, open space. But old facilities in the room. The bath water cannot close well, didadida all night.
Stayed 2 nights in Apr 2021

2/5 Poor

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Front desk check-in personnel was not professional and not informative on amenities. Frond desk personnel did not even attempt or care to go “extra” on our stay. Overall service was extremely slow and know one seemed to be on the same page in regard to customer service. The only service professional who showed concerned for my dissatisfaction in service was Mason (Marriott manager). Apparently, I misunderstood Mason, as he informed me the “daily service charge” would be waived due to the multiple concerns/issues. Yet, again, at checkout I was misinformed as the “daily service charge” was for only two days. I can not believe I was charged $4 for ice water at the beginning of my stay then later in the week the water was free. Another area of concern, which made me feel VERY uneasy is the “bouncer” at each entry gate to the pool. I literally felt interrogated multiple times as the “pool bouncers” asked me to open my pool bag to feel and moved my personal belongings around. It made me feel uneasy and scared to go to the pool without my husband. Also, room service personnel difficult to reach then extremely slow. I have never experienced a JW Marriott so below par as the one in Palm Springs, California.
Stayed 7 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except hour of operation on a few things due to Covid rules. The gondolas not in service due to Covid, the lobby bar and restaurant didnt open until 5pm, and the Starbucks closed at noon. Other than that, everything was excellent.
Stayed 3 nights in Apr 2021

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