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Hilton Grand Vacations Club Palm Desert

4.5 star property
Luxury hotel with 4 outdoor pools and a health club

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hilton Grand Vacations Club Palm Desert

Exterior
Exterior
1 Bedroom Casita
Reception
Hair dryer, towels, shampoo

Reviews

9.4

Exceptional

Popular amenities

  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Gym
    GymGym
  • Hot tub
    Hot tubHot tub
  • Pool
    PoolPool

Check-in time

4:00 PM

Check-out time

10:00 AM

Explore the area

Map
1 Willow Ridge, Palm Desert, CA, 92260
  • Popular LocationDesert Willow Golf Resort1 min walk
  • Popular LocationAcrisure Arena6 min drive
  • Popular LocationMarriott's Shadow Ridge Golf Club6 min drive
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)23 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

wenda
Mar. 19, 2024
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About the area

Palm Desert

Located in Palm Desert, Hilton Grand Vacations Club Palm Desert is next to a golf course and near the airport. While the natural beauty of Indian Canyon and Palm Canyon can be enjoyed by anyone, those looking for an activity can check out Empire Polo Club. Looking to enjoy an event or a game? See what's going on at Acrisure Arena or Indian Wells Tennis Garden. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours and hiking/biking trails.
Visit our Palm Desert travel guideOpens in a new window

What's nearby

  • Desert Willow Golf Resort - 1 min walk
  • El Paseo Shopping District - 6 min drive
  • Acrisure Arena - 6 min drive
  • Marriott's Shadow Ridge Golf Club - 6 min drive
  • Agua Caliente Casino - 10 min drive

Getting around

  • Palm Springs Station - 20 min drive
  • Bermuda Dunes, CA (UDD) - 10 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Sherman's Deli & Bakery - ‬3 min drive
  • ‪Carl's Jr. - ‬4 min drive
  • Goody's Cafe
  • ‪Applebee's - ‬3 min drive

About this property

Hilton Grand Vacations Club Palm Desert

Luxury family-friendly hotel adjacent to a golf course
You can look forward to 9 holes of golf, an arcade/game room, and laundry facilities at Hilton Grand Vacations Club Palm Desert. For some rest and relaxation, visit the spa tub. Yoga classes are offered at the health club; other things to do include basketball. Stay connected with free in-room WiFi.
You'll also find perks like:
  • 4 outdoor pools and a children's pool, with pool umbrellas
  • Free self parking
  • 2 outdoor tennis courts, express check-out, and a front-desk safe
  • Concierge services, smoke-free premises, and multilingual staff
Room features
All 78 rooms include comforts such as fireplaces and laptop-compatible safes, as well as perks like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Tubs or showers, hair dryers, and shampoo
  • TVs with cable channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • 9 holes of golf
  • Arcade/game room
  • Basketball
  • Children's pool
  • Health club
  • Spa tub
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Microwave
  • Refrigerator
  • Toaster

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation
  • Resort fee: USD 45.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Pool access

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Club Intrawest Condo Palm Desert
Club Intrawest Palm Desert
Intrawest Palm Desert
Palm Desert Club Intrawest
Palm Desert Intrawest
Club Intrawest - Palm Desert Hotel Palm Desert
Hotel Intrawest Palm Desert
Club Intrawest Palm Desert Condo
Embarc Palm Desert Condo
Embarc Condo
Embarc Palm Desert
Hilton Vacations Palm Desert
Hilton Grand Vacations Club Palm Desert Hotel

Frequently asked questions

Does Hilton Grand Vacations Club Palm Desert have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Grand Vacations Club Palm Desert?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hilton Grand Vacations Club Palm Desert on Aug 22, 2024 start from CA $131.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Grand Vacations Club Palm Desert pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Grand Vacations Club Palm Desert?

Self parking is free at this property.

What time is check-in at Hilton Grand Vacations Club Palm Desert?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Hilton Grand Vacations Club Palm Desert?

Check-out is at 10:00 AM.

Where is Hilton Grand Vacations Club Palm Desert located?

This family-friendly Palm Desert hotel is located near the airport, within a 10-minute walk of Desert Willow Golf Resort and Palm and Valley Golf Courses at Desert Springs. Palm Desert Aquatic Center and San Jacinto Mountains are also within 3 mi (5 km).

Hilton Grand Vacations Club Palm Desert Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 326 reviews" "
Rating 8 - Good. 43 out of 326 reviews" "
Rating 6 - Okay. 12 out of 326 reviews" "
Rating 4 - Poor. 8 out of 326 reviews" "
Rating 2 - Terrible. 8 out of 326 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jun 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and quiet place to stay! Rosa at the front desk was very accommodating while checking in. Thank you for the balloons and the gift for my birthday! Definitely recommend this place!
Stayed 2 nights in Jun 2024

10/10 Excellent

JACKIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, beautiful grounds and very well maintained. The only drawback is that checkin and early checkout and latest checkout is 11 which even the Westin Willows was much more generous.
Stayed 1 night in Jun 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service and lack of clean.
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

wenda

Stayed 5 nights in Mar 2024

8/10 Good

JOHN

Stayed 2 nights in Oct 2023

10/10 Excellent

You Jung

Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful property

10/10 Excellent

Deneane

Liked: Cleanliness, staff & service, property conditions & facilities
Our family has enjoyed staying at Desert Willow over the years. We are happy the property is now a Hilton Grand Vacations once again.
Stayed 2 nights in Aug 2023

8/10 Good

tinh

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in a 750 sqft room, spacious for the price, and it has everything you need in the kitchen. Driving to nearby business center was about 5-10 minutes. The hotel has 2 chargers for EV free for guests. 2 TV are smaller than many other hotels, about 32-36 inches but you can cast Netflix or anything on Chromecast. I don’t see this feature at other hotels. I paid through Orbitz in advance and got a discount which was lower than if paying at the hotel at the check in. I wanted to leave 1 day early but couldn’t because I paid through Orbitz. Orbitz agents tried to help me but could not talk to the hotel because they have a “policy … do not contact “. They suggested I talk directly to the hotel but the hotel said they couldn’t do much because I paid Orbitz. So, I got the runaround. Anyway I am happy with the stay, but wish Hilton Hotel and Orbitz could be more transparent in their policies online.
Stayed 4 nights in Aug 2023

10/10 Excellent

Patricia

Stayed 3 nights in Jul 2023

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Ann

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We arrived in our room and it was 100 degrees inside due to the broken ac. We stayed in the room for about an hour while they try to fix the ac. We ended up moving rooms. Staff was great. I just wish they did a room check prior to guests arrival to ensure the room is ready.
Stayed 2 nights in Jul 2023

6/10 Okay

Cristina

Stayed 2 nights in Jun 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice, Quiet and relaxing trip. We stayed in building 27 with a very short walk to the pool. Was told they were at 100% occupancy and yet it was very quiet.
Stayed 3 nights in May 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Such a great place. Nice pools
Stayed 4 nights in May 2023

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place :)
Stayed 2 nights in Apr 2023

10/10 Excellent

Chris

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at other similar type properties in the area and Hilton was far the best
Stayed 7 nights in Apr 2023

10/10 Excellent

Trac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

4/10 Poor

Reg

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is the 6th time I have stayed here in the past 10 years... Overall conditions and cleanliness are continuously declining. From Intrawest to Diamond Resorts and now Hilton Grand Vacations - the resort keeps getting more run down.

6/10 Okay

Michael

Liked: Cleanliness, staff & service

6/10 Okay

Bruce

Disliked: Property conditions & facilities
Overpriced for quality of room and furnishings
Stayed 2 nights in Dec 2022

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

General hotel information

Reasons to Book
Outdoor Pool & Nice Bathroom
Check-In Time
4:00 PM
Check-Out Time
10:00 AM
Star Rating
4.5