Save

The Westin Rancho Mirage Golf Resort & Spa

4.0 star property
Family-friendly resort with 3 restaurants and 3 outdoor pools

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for The Westin Rancho Mirage Golf Resort & Spa

Exterior
Deluxe Room, 2 Queen Beds, Golf View
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Suite, 1 King Bed, Golf View | Bathroom

Reviews

8.0

Very good

Popular amenities

  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping
  • Parking available
    Parking availableParking available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Room service
    Room serviceRoom service

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
71333 Dinah Shore Drive, Rancho Mirage, CA, 92270
  • Popular LocationAgua Caliente Casino3 min drive
  • Popular LocationWestin Mission Hills Resort - Gary Player Course4 min drive
  • Popular LocationMarriott's Shadow Ridge Golf Club5 min drive
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)13 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Traditional Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
  • 525 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Premium bedding
  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Premium bedding
  • 525 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Premium bedding
  • 516 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Resort View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
  • 732 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed, Resort View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 1765 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Golf View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 818 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Sofa bed
  • 525 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Premium bedding
  • 525 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Sofa bed
  • 525 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Premium bedding
  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Resort View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Premium bedding
  • 525 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Resort View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Premium bedding
  • 525 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Sofa bed
  • 625 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
  • 730 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Rancho Mirage

Located in Rancho Mirage, The Westin Rancho Mirage Golf Resort & Spa is near the airport. While the natural beauty of San Jacinto Mountains and Indian Canyon can be enjoyed by anyone, those looking for an activity can check out Palm Springs Aerial Tramway. Traveling with kids? Make time for Living Desert Zoo and Gardens, or check out an event or a game at Agua Caliente Casino. Be sure not to miss outdoor adventures like ecotours, hiking/biking trails, and rock climbing.

What's nearby

  • Westin Mission Hills Resort -Pete Dye Course - 4 min walk
  • Agua Caliente Casino - 3 min drive
  • Westin Mission Hills Resort - Gary Player Course - 4 min drive
  • Big League Dreams Sports Park - 5 min drive
  • Marriott's Shadow Ridge Golf Club - 5 min drive

Getting around

  • Palm Springs Station - 23 min drive
  • Palm Springs Intl. Airport (PSP) - 13 min drive

Restaurants

  • ‪Jade Asian Cuisine - ‬2 min drive
  • ‪Flying J Travel Center - ‬3 min drive
  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬3 min drive

About this property

The Westin Rancho Mirage Golf Resort & Spa

Family-friendly resort near Agua Caliente Casino
Take advantage of 18 holes of golf, a bowling alley, and a poolside bar at The Westin Rancho Mirage Golf Resort & Spa. Tee up with amenities like a driving range, golf lessons, and a golf pro shop at this resort. Treat yourself to a deep-tissue massage, reflexology, or aromatherapy at Westin Rancho Mirage Wellness Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. Pilates classes and yoga classes are offered at the 24-hour gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a grocery/convenience store and a free daily manager's reception.
Other perks at this resort include:
  • 3 outdoor pools with a waterslide, cabanas, and sun loungers
  • Buffet breakfast (surcharge), free bicycle rentals, and 3 outdoor tennis courts
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • A children's club (surcharge), massage treatment rooms, and multilingual staff
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 512 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with Netflix, streaming services, and premium channels
  • Balconies or patios, wardrobes/closets, and recycling

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free RV/bus/truck parking on site
  • Secured, uncovered self parking on site (USD 16 per day)
  • Secured, uncovered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • Coffee-ology
  • Fireside Lounge
  • La Brisas Bar
  • Pinz & Pints
  • Pinzimini

Things to do

  • 18 holes of golf
  • 24-hour gym
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bowling alley
  • Children's club
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Mini golf
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Free crib
  • Grocery/convenience store
  • Lifeguards on site
  • Mini golf
  • Mini-fridge
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 21 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,070 square feet of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 16 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Resort fee includes additional amenities including golf bag storage, driving range balls, and mini golf for up to 4 guests.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 per person
  • Uncovered self parking fee: USD 16 per day (in/out privileges)
  • Uncovered valet parking fee: USD 28 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mission Hills Resort
Mission Hills Resort Golf
Mission Hills Westin Resort
Westin Hills
Westin Mission Hills Golf
Westin Mission Hills Golf Rancho Mirage
Westin Mission Hills Golf Resort
Westin Mission Hills Golf Resort Rancho Mirage
Westin Mission Resort
Westin Resort Mission Hills
Palm Springs Westin
Westin Mission Hills Golf Resort & Spa Rancho Mirage, CA
Westin Mission Hills Hotel Rancho Mirage
Westin Mission Hills Resort And Spa
Westin Rancho Mirage
The Westin Mission Hills Golf Resort Spa
The Westin Rancho Mirage & Spa
The Westin Rancho Mirage Golf Resort Spa
The Westin Mission Hills Golf Resort Spa
The Westin Rancho Mirage Golf Resort & Spa Resort
The Westin Rancho Mirage Golf Resort & Spa Rancho Mirage
The Westin Rancho Mirage Golf Resort & Spa Resort Rancho Mirage

Frequently asked questions

Does The Westin Rancho Mirage Golf Resort & Spa have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at The Westin Rancho Mirage Golf Resort & Spa?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Westin Rancho Mirage Golf Resort & Spa on Aug 7, 2024 start from CA $168.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Rancho Mirage Golf Resort & Spa pet-friendly?

Yes, The Westin Rancho Mirage Golf Resort & Spa allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Rancho Mirage Golf Resort & Spa?

Self parking is available for USD 16 per day. Valet parking is available for USD 28 per day.

What time is check-in at The Westin Rancho Mirage Golf Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Rancho Mirage Golf Resort & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is The Westin Rancho Mirage Golf Resort & Spa located?

This family-friendly Rancho Mirage resort is located near the airport, 1.8 mi (2.9 km) from Agua Caliente Casino, and within 9 mi (15 km) of San Jacinto Mountains and Palm Springs Convention Center. Living Desert Zoo and Gardens and Indian Wells Tennis Garden are also within 12 mi (20 km).

The Westin Rancho Mirage Golf Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 499 out of 1005 reviews" "
Rating 8 - Good. 195 out of 1005 reviews" "
Rating 6 - Okay. 137 out of 1005 reviews" "
Rating 4 - Poor. 102 out of 1005 reviews" "
Rating 2 - Terrible. 72 out of 1005 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

4/10 Poor

Selwa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Kids liked the water slide, but we didn’t like that the Water slide closed at 4pm, too early 🙁
Stayed 3 nights in Jul 2024

6/10 Okay

Lissa

Disliked: Staff & service, property conditions & facilities
The service could have been better.
Stayed 3 nights in Jul 2024

2/10 Terrible

Savannah

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There were so many problems with our stay here it was unbelievable! From not getting the room I paid for, staff being rude to my Autistic son, no remote, power outage that forced us to leave in the middle of the night...I could honestly go on and on. DON'T STAY HERE!
Stayed 1 night in Jul 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, but would’ve liked more dining options on property.
Stayed 3 nights in Jul 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating. They allowed us to an early check-in on a very hot day.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though we only stayed for 1 night, Coleman at the front desk made sure to make it a fun and memorable one. Not only did he upgrade us to a better room but included extra little things here and there to make our stay extra special. The room was roomy and the beds super comfortable. We were centrally located to the pools and restaurants. Also, Ernie the bartender at the adult pool was friendly and provided exceptional service. Would definitely be back soon.
Stayed 1 night in Jul 2024

10/10 Excellent

Danahe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Heeyeon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

April

Travelled with group
I stayed at the Westin and although the property is nice, the amenities were limited because of low occupancy. That becomes frustrating when the cafe and store are only open for a couple of hours each day. Staffing was very low and it had an impact on our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Mariano

I have been going to this Hotel for many years and as mentioned in my previous review paying many resort fees and sharing the pool with non Hotel guests was not nice. I have mentioned this issue in my previous stay (few years ago) but apparently the management did not do anything to resolve the issue. In addition there was no entrance control for the “adult pool”. The water in the pool was dirty and didn’t seem to have been checked by staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: large property with multiple pools and places to hang out; updated room with coffee and refrigerator; good TV and streaming options; approved a late check out Cons: towels had hair in them;, loud guests that disturbed our sleep
Stayed 1 night in Jul 2024

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting this property for years. The renovations are great and love the updated arcade area. Happy hour is a plus!
Stayed 3 nights in Jun 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely loved this place!
Stayed 2 nights in Jul 2024

10/10 Excellent

Priscylla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families
Stayed 2 nights in Jul 2024

8/10 Good

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Staff super nice and we had all we needed. I do feel the resort fee and self parking is over priced should be already build in on the nightly rate.
Stayed 3 nights in Jul 2024

8/10 Good

Nyah

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities! They have free drinks during social hour from 4:30-5:30, free bowling, and neat pools. Highly recommend. There was a small police involved isolated incident with someone across from us, not sure what happened but the staff and police did a great job handling it. It through us off a bit but the hotel as a whole was amazing.
Stayed 1 night in Jul 2024

6/10 Okay

Betzy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
POOL: The aluminum rails to get in and out of the pool were steaming hot, it was 120 deg!, you could not hold on, they need plastic proctors or something to help grip. The bathrooms were dirty, toilet paper, covers on the floor and toilet were dirty, bith men and womens. Arcade/bowling: we walkined in twice to see how to bowl, first come, wait list...no one was available to ask, only the bartenders and they were busy!!! Also 3 of the 4 bowling lanes were closed...really on a Friday and Saturday!!! Rooms: no maid service was done for the two rooms, we had to ask for coffee, water and towel refills once we returned to our room and saw it was not done.
Stayed 2 nights in Jul 2024

4/10 Poor

Dominique

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We kept getting the run around about when our room would be ready. Our checkin was at 4pm and we kept getting the same answer “wait for a text”. We waited over 2 hours for this text that never came! Finally spoke to a manager and he was also confused why we haven’t been in a room when there were plenty open. Lots of activities were broken down, staff seemed like they didn’t care, who seemed clueless or that it was not their department. Waited over a hour for someone to come bring poles for “fishing”. The fishing was a joke! A guy brought you a pole from like the carnival that was just a stick and string with a hook way to big to use on the fish there. The pools were crowded because anyone in the area could walk in to the resort and use the facilities. That said; the pools were hot ,murky and gross. The only clean comfortable area was my room.
Stayed 2 nights in Jul 2024

4/10 Poor

Vanessa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0