PROS: Really neat property, it's essentially an old motel renovated to draw in a cool/hipster crowd. The pool and overall vibe of the place was awesome.
CONS: We were unable to sleep after waking up to a cockroach crawling around our toiletries in the bathroom. For $1000 CAD/night (I kid you not), we expected something a bit more clean and luxurious. Spoke to both the front desk staff and we messaged management. Absolutely nothing was done - they promised to clean it more thoroughly, which they did not, and I had to trap and remove the cockroach myself.
Honestly, if they had at least done SOMETHING, such as offered us a free drink/breakfast or really anything small to show they at least cared, it would have been fine. But the fact that the management didn't even respond is what merits this bad review. I wish we saved our money and stayed somewhere with better customer service.