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Overview of Ace Hotel and Swim Club

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Side by Side Suite

  • Sleeps 2
  • 1 King Bed

Simple Suite

  • Sleeps 2
  • 1 King Bed

Standard King

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Patio with Garden

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Standard King Plus

  • Sleeps 2
  • 1 King Bed

Patio with Fireplace

5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Ace Suite

  • Sleeps 2
  • 1 King Bed

King Lounge

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Double

  • Sleeps 4
  • 2 Double Beds

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 518 out of 985 reviews
5 - Excellent 53%
Rating 4 - Good. 303 out of 985 reviews
4 - Good 31%
Rating 3 - Okay. 93 out of 985 reviews
3 - Okay 9%
Rating 2 - Poor. 37 out of 985 reviews
2 - Poor 4%
Rating 1 - Terrible. 34 out of 985 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities
Room design is terrific but the hotel is a full time party place with lot's of activity and noise. I understand for some this is why they come.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed her plenty of times, love the vibe and retro Palm Springs feel. Would definitely return!
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. The only negative thing was that my room was cleaned prior to my check out time without me actually checking out. The cleaning staff said they were told it was ready to clean and apologized but I was still unable to use it to rinse off.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Perfect for spring break with a teen.
Stayed 3 nights in Apr 2021

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is my second stay at this hotel. Both times we stayed in room 305, but it was over a year ago. It has a patio area. CONS: -The walls were filthy and the outdoor furniture had multiple cigarette burns on it. -The outdoor table had not been cleaned. -The bed was super firm, and the springs dug into our back, making it hard to sleep. If I had to wager what happened, a parent let their bratty kid jump on it and wear the springs out -The floor by the sink was sticky. -Housekeeping no longer comes each day, the gym is closed, yet they still charge the full $40 a day resort fee. -The people upstairs were obnoxiously loud and flicked their cigarette butts into our patio. -There were endless screaming children in the pool and on the property. -The guests treat this place more like an amusement park than a hotel. PROS: -free parking (You might have to walk far from your room) -friendly staff -the food is very good but very overpriced.
Stayed 3 nights in Apr 2021

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