Historic Hotels in Canada

"Our room had some issues with lighting and left over food in the fridge. The staff responded immediately to rectify everything . Despite getting a parking eventhough we registered our vehicle at the front desk, they took care of it."

"One hot tub was out of order and only one jet worked in the very small other hottub."

"I have been in banff over 100 times this is my first time in this hotel waw by far one of the best hotel my kids love this place big room everything was perfect."

"Staff were knowledgeable, efficient and welcoming. Hotel Restaurant staff were very welcoming and hospitality was very considerate and happy. Cocktails and food were wonderful quality. It was late when we arrived at check in and were really hungry... Gochujang Wings and Mussels in a white wine butter sauce were very delicious and appreciated so late in the evening. Plus a dessert for my birthday that day at 11:30pm was not necessary for the staff, but so appreciated as I was tired. Hotel rooms were quiet and peaceful. Beds, pillows, bedding was very comfortable and cozy. House keeping was excellent, very impressed with topping up tissues, towels, water, tea and making the bed during our 5 night stay. Pool was lovely and clean. Location was quiet, but Central and walking distance to aloy of sights. 26min walk to Rogers & Scotia Stadium. 40min walk to Kensington Village. Across the street at Elm Street Italian Deli.... submarine sandwiches were Excellent! Also Unholy donuts are wonderful. I would definitely stay again."

"parking felt safe"

"Rooms were old and rundown. Shower had no place to put toiletries. Zero counterspace at the sink. Double beds in the room for 4 were tiny! Not enough room for even 2 kids to sleep comfortably in the bed. No complimentary anything in the room, not even water?? Will not return and would not recommend."

"Great place. Staff friendly "

"From check in to check out, staff were amazing. So friendly. Clean room. Comfortable bed. Great breakfast."

"Newer property, the room was clean and in good condition. TV was easy to use and cast my phone to. The bathroom was really nice, the double sink was appreciated and a good stand up shower . Staff was friendly at check in. Breakfast was tasty and had a wide variety of choices including fruit and meats. Walkable from union station and lots of stuff in the area to see. Will definitely consider staying here again in the future."