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Hotel Clarendon

Star Rating
3.5 out of 5

Information

Reviews

4.3 / 5Very Good
2,060 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Quebec City Town Hall
    2 min walk
  • Popular Location
    Le Château Frontenac
    4 min walk
  • Popular Location
    Parks Canada's Dufferin Terrace
    8 min walk
  • Airport
    Quebec, QC (YQB-Jean Lesage Intl.)
    15 min drive

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Book online or call:

1-866-500-4938

    About this area

    Quebec

    Located in Quebec's Old Quebec neighbourhood, Hotel Clarendon is in the city centre and near a train station. Place Royale and Citadelle of Quebec are notable landmarks, and some of the area's popular attractions include Old Quebec Funicular and Aquarium du Québec. Looking to enjoy an event or a game while in town? See what's happening at Videotron Centre or Agora Port de Quebec.

    What's nearby

    • Popular Location
      Quebec City Town Hall - 2 min walk
    • Popular Location
      Le Château Frontenac - 4 min walk
    • Popular Location
      Quartier Petit Champlain - 5 min walk
    • Popular Location
      Old Quebec Funicular - 7 min walk
    • Popular Location
      Parks Canada's Dufferin Terrace - 8 min walk

    Getting around

    • Quebec Palace Station - 10 min walk
    • Quebec, QC (YQB-Jean Lesage Intl.) - 25 min drive

    Restaurants

    • Where to eat
    • Serves breakfast and dinner.

    About this property

    Hotel Clarendon

    Historic Quebec hotel in Old Quebec, walk to Quebec City Town Hall
    This smoke-free hotel features a restaurant, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. All 143 rooms provide complimentary wireless Internet access, room service (during limited hours) and satellite TV. Guests will also find coffee/tea makers, in-room massages and hairdryers.
    Hotel Clarendon offers 143 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Satellite televisions are provided.
    Bathrooms include a combined bath/shower unit and complimentary toiletries. This Quebec hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Renovations and closures

    This property will be closed from 01 February 2019 until 01 December 2019 for renovations and will resume operation once the renovation has been completed (completion date subject to change). This property is closed from 01 February 2019 to 01 December 2019 (dates subject to change).  

    Policies

    Check-in

    Check-in time starts at 4 PM

    Check-out

    Check-out before noon
    Express check-out

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Up to 3 children stay free when using existing bedding.
    • Rollaway/extra beds are available for CAD 20 per night.

    Pets

    • Pets not allowed

    Property payment types

    DiscoverMastercardAmerican ExpressVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: CAD 100 per stay

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Breakfast fee: between CAD 12 and CAD 20 per person (approximately)
    • Valet parking fee: CAD 28.00 per day (in/out privileges)
    • Rollaway bed fee: CAD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Valet parking: CAD 28.00 per day

    Food and drink

    • Full breakfast available for a fee daily 7 AM–10:30 AM: CAD 12-20 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Family friendly

    • Dry-cleaning service
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Danish
    • English
    • French
    • German
    • Japanese
    • Portuguese
    • Russian
    • Spanish

    Business services

    • Business centre
    • Meeting rooms
    • Conference space

    Outdoors

    • Garden

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination

    Entertainment

    • satellite channels

    Food and drink

    • Coffee/tea maker

    More

    • In-room massage
    • Iron/ironing board
    • Phone

    Nearby things to do

    Activities

    Where to eat

    4.3

    Very Good

    5 - Excellent
    918
    4 - Good
    852
    3 - Okay
    209
    2 - Mediocre
    65
    1 - Poor
    16
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.1
    Amenities
    4.1
    Property condition

    3/5

      Unfortunately the hotel had a fire and our resettled cancelled. Too bad!

      Stayed 2 nights in Feb. 2019

      1/5

      • Disliked: Staff & service

      As soon as we had walked into Clarendon, we were immediately stopped at the bottom of the stairs by a man dressed in casual stripped short-sleeved shirt, rushing the down the stairs. He proceeded to immediately ask us, "Excuse me, but what are you doing here?"..no bonjours, nothing. I answered that we had a reservation booked. In response, he flatly told us that the hotel was closed due to a fire. There were no signs posted at the door. The man's attitude was far from hospitable. He then demanded several times to see my identification and had essentially treated us like trespassers. We had just come from Valcartier and the experience between both hotels were Night and Day. He took my Cdn passport back to his computer to check his record. We were expecting that he would've been able to provide us with some relocation details but instead, he returned with the same response in that we had to leave. It was getting dark. It was cold and snowing heavily outside. We asked if we could take a minute to make a phone call to Expedia. He coldly said "no" without sparing us any level of empathy or patience and repeatedly told us that we had to leave immediately. He offered no other places where we could take cover and was extremely rude to us. His objective from the start was to get us out of the place like a couple of sewer rats. As tourists, to be "shooed" out into the cold and snowy streets like that with our luggage and bags...boy, I will never EVER forget experience.

      Stayed 3 nights in Feb. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, room comfort

      Basic but nice

      Very friendly staff! The amenities are basic, the room clean and comfortable.

      Stayed 2 nights in Jan. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Hotel's staff was very nice. Everyone very helpful and spoke decent English! The room was just the right size for my husband and I. The building itself I think is on the older side so the bathroom and rooms are older than other hotels I've stayed at but the facilities are kept very clean. We also liked the fact that there was valet service for the car and you pay a flat fee daily no matter how many times you take the car in and out. The location of the hotel is perfect, though, because it's right in the center of old city. Everything is walking distance, it's literally 2 blocks from the Chateau de Frontenac. I love that we were able to shop, come back to the hotel, go back out for lunch, come back for a nap and go back out for dinner. I would definitely stay here again. Price was pretty reasonable but I'm actually told that the time we went (Mid January) was off season so that's probably why. It's not bad coming during this season at all, though. We didn't have to wait in line for anything...although it was freezing cold so just make sure you bring enough layers and bundle up. The only minus for me was that one of their elevators was broken...the one closest to our room so we literally had to do walk around the building from the elevator that was working to our room.

      Stayed 3 nights in Jan. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Nice hotel with a lot of character.

      Nice hotel close to the heart of Quebec City. Helpful friendly staff. Hotel had a nice historic feel. Room was cozy and comfortable. Note, not all taxis in Quebec City accept credit cards and our taxis driver got very angry when I did not have cash.

      Stayed 3 nights in Jan. 2019

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