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Overview of Hotel Clarendon

Photo gallery

Guest reviews

4.3 / 5Excellent
2,098 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

Popular LocationQuebec City Town Hall2 min walk
Popular LocationLe Château Frontenac4 min walk
Popular LocationParks Canada's Dufferin Terrace8 min walk
AirportQuebec, QC (YQB-Jean Lesage Intl.)24 min drive

Choose dates to view prices

  • Standard Room, 2 Double Beds

    Room amenities

    • 269 sq ft
    • Sleeps 4
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  • Standard Room, 1 Queen Bed

    Room amenities

    • 248 sq ft
    • Sleeps 2
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  • Executive Room, 1 Queen Bed

    Room amenities

    • 431 sq ft
    • Sleeps 2
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  • Executive Room, 1 King Bed

    Room amenities

    • 431 sq ft
    • Sleeps 2
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  • Business Room, 1 Queen Bed

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
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  • Business Room, 1 King Bed

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
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  • Superior Room, 2 Queen Beds

    Room amenities

    • 377 sq ft
    • Sleeps 4
    Show details

About this area

Quebec

Located in Quebec's Old Quebec neighbourhood, Hotel Clarendon is in the city centre and near a train station. Place Royale and Old Port Quebec City are notable landmarks, and travellers looking to shop may want to visit Quartier Petit Champlain and Laurier Quebec. Check out an event or a game at Videotron Centre, and consider making time for Old Quebec Funicular, a top attraction not to be missed. Relax and indulge in the area's health/beauty spas, or seek out an adventure with hiking/biking trails and mountain biking nearby.

Popular Location

What's nearby

  • Quebec City Town Hall - 2 min walk
  • Le Château Frontenac - 4 min walk
  • Quartier Petit Champlain - 5 min walk
  • Old Quebec Funicular - 7 min walk
  • Parks Canada's Dufferin Terrace - 8 min walk

Getting around

  • Quebec Palace Station - 10 min walk
  • Quebec, QC (YQB-Jean Lesage Intl.) - 24 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast and dinner.

About this property

Hotel Clarendon

Historic Quebec hotel in Old Quebec, walk to Quebec City Town Hall
A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. All 144 rooms offer free WiFi, room service and satellite TV. Other amenities available to guests include coffee/tea makers, in-room massages and hairdryers.
Hotel Clarendon offers 144 forms of accommodation with coffee/tea makers and a hairdryer. Satellite televisions are provided.
Bathrooms include a combined bath/shower unit and complimentary toiletries. This Quebec hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: CAD 28.00 per day
Parking height restrictions apply

Food and drink

Full breakfast available for a fee daily 7 AM–10:30 AM: CAD 12-20 per person
1 restaurant
1 bar
Room service available

Family friendly

Dry-cleaning service
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Danish
English
French
Portuguese
Russian
Spanish

Business services

Business centre
Meeting rooms
Conference space

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

Satellite channels

Food and drink

Coffee/tea maker

More

In-room massage
Iron/ironing board
Phone

Policies

Check-in

Check-in between 4:00 PM and anytime

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 20 per night.

Property payment types

American Express
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 12 and CAD 20 per person (approximately)
  • Valet parking fee: CAD 28.00 per day (in/out privileges)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Parking height restrictions apply

Frequently asked questions

Guest reviews

4.3
Excellent
5 - Excellent
937
4 - Good
867
3 - Okay
211
2 - Mediocre
66
1 - Poor
17
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.1
Property condition

3/5

    Unfortunately the hotel had a fire and our resettled cancelled. Too bad!

    Stayed 2 nights in Feb 2019

    1/5

    • Disliked: Staff & service

    As soon as we had walked into Clarendon, we were immediately stopped at the bottom of the stairs by a man dressed in casual stripped short-sleeved shirt, rushing the down the stairs. He proceeded to immediately ask us, "Excuse me, but what are you doing here?"..no bonjours, nothing. I answered that we had a reservation booked. In response, he flatly told us that the hotel was closed due to a fire. There were no signs posted at the door. The man's attitude was far from hospitable. He then demanded several times to see my identification and had essentially treated us like trespassers. We had just come from Valcartier and the experience between both hotels were Night and Day. He took my Cdn passport back to his computer to check his record. We were expecting that he would've been able to provide us with some relocation details but instead, he returned with the same response in that we had to leave. It was getting dark. It was cold and snowing heavily outside. We asked if we could take a minute to make a phone call to Expedia. He coldly said "no" without sparing us any level of empathy or patience and repeatedly told us that we had to leave immediately. He offered no other places where we could take cover and was extremely rude to us. His objective from the start was to get us out of the place like a couple of sewer rats. As tourists, to be "shooed" out into the cold and snowy streets like that with our luggage and bags...boy, I will never EVER forget experience.

    Stayed 3 nights in Feb 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Basic but nice

    Very friendly staff! The amenities are basic, the room clean and comfortable.

    Stayed 2 nights in Jan 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Hotel's staff was very nice. Everyone very helpful and spoke decent English! The room was just the right size for my husband and I. The building itself I think is on the older side so the bathroom and rooms are older than other hotels I've stayed at but the facilities are kept very clean. We also liked the fact that there was valet service for the car and you pay a flat fee daily no matter how many times you take the car in and out. The location of the hotel is perfect, though, because it's right in the center of old city. Everything is walking distance, it's literally 2 blocks from the Chateau de Frontenac. I love that we were able to shop, come back to the hotel, go back out for lunch, come back for a nap and go back out for dinner. I would definitely stay here again. Price was pretty reasonable but I'm actually told that the time we went (Mid January) was off season so that's probably why. It's not bad coming during this season at all, though. We didn't have to wait in line for anything...although it was freezing cold so just make sure you bring enough layers and bundle up. The only minus for me was that one of their elevators was broken...the one closest to our room so we literally had to do walk around the building from the elevator that was working to our room.

    Stayed 3 nights in Jan 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice hotel with a lot of character.

    Nice hotel close to the heart of Quebec City. Helpful friendly staff. Hotel had a nice historic feel. Room was cozy and comfortable. Note, not all taxis in Quebec City accept credit cards and our taxis driver got very angry when I did not have cash.

    Stayed 3 nights in Jan 2019