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Hôtel Palace Royal centre-ville

Star Rating
4 out of 5
Photo gallery

Reviews

4.3 / 5Excellent
3,045 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Le Capitole
    2 min walk
  • Popular Location
    Quebec City Convention Center
    5 min walk
  • Popular Location
    Parliament Building
    5 min walk
  • Airport
    Quebec, QC (YQB-Jean Lesage Intl.)
    14 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Classic Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Signature Room, 1 King bed and Sofa-bed

    Room Amenities

    • Sleeps 4
    More details
  • Exterior View Family Suite, 2 Queen and 1 sofa bed

    Room Amenities

    • Sleeps 6
    More details
  • Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

    Room Amenities

    • Sleeps 4
    More details
  • Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Classic Room, 1 Queen Bed, Courtyard View

    Room Amenities

    • Sleeps 2
    More details
  • Classic Room, 1 Queen bed and glass shower

    Room Amenities

    • Sleeps 2
    More details
  • Classic Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Signature Room, 1 Queen bed and Sofa-bed

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 Queen Bed and Sofa-bed (Interior)

    Room Amenities

    • Sleeps 4
    More details
  • Exterior View Suite, 1 Queen bed and Sofa-bed

    Room Amenities

    • Sleeps 4
    More details
  • Suite with Panoramic City View, 1 King bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • City View Family Suite, 2 Queen beds and Sofa-bed

    Room Amenities

    • City view
    • Sleeps 6
    More details
  • Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

    Room Amenities

    • Sleeps 6
    More details
  • Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

    Room Amenities

    • Sleeps 4
    More details
  • Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

    Room Amenities

    • Sleeps 4
    More details
  • Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

    Room Amenities

    • Sleeps 4
    More details

About this area

Quebec

Located in Quebec's Old Quebec neighbourhood, Hôtel Palace Royal centre-ville is in the city centre and near a train station. Citadelle of Quebec and Place Royale are notable landmarks, and the area's natural beauty can be seen at Battlefields Park and Montmorency Falls. Travelling with kids? Don't miss Old Quebec Funicular, or check out an event or a game at Videotron Centre. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Le Capitole - 2 min walk
  • Quebec City Convention Center - 5 min walk
  • Parliament Building - 5 min walk
  • Quebec City Town Hall - 11 min walk
  • Le Château Frontenac - 13 min walk

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec, QC (YQB-Jean Lesage Intl.) - 14 min drive

Restaurants

  • Where to eat
  • Beffroi Steak House – Serves breakfast and lunch daily. Kids' menu available.

About this property

Hôtel Palace Royal centre-ville

Family-friendly Quebec hotel in Old Quebec, walk to Le Capitole
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 234 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and microwaves. Guests will also find memory foam, iPod docking stations and room service (during limited hours).
Hôtel Palace Royal centre-ville offers 234 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature memory foam mattresses. 32-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and a hairdryer.
This Quebec hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Children aged under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: CAD 21 per day
Valet parking: CAD 27 per day
Parking height restrictions apply

Food and drink

Full breakfast available for a fee daily 7 AM–1:00 PM: CAD 9-16.25 for adults and CAD 6-8 for children
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Indoor pool
Sauna
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Cots/infant beds (surcharge)
Dry-cleaning service
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Microwave
Fridge
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
French

Business services

10 meeting rooms
Business centre
Computer station
Conference space (4502 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille signage

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Climate control (heating)
Cots/infant beds (surcharge)
Memory foam mattress
Rollaway/extra beds (surcharge)

Bathroom

Eco-friendly toiletries
Hairdryer
Towels

Entertainment

32-inch flat-screen TV
TV channels
iPod dock

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Desk
In-room massage
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 5 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Cots (infant beds) are available for CAD 15.0 per day.

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 9 and CAD 16.25 for adults, and CAD 6 and CAD 8 for children (approximately)
  • Self-parking fee: CAD 21 per day (in/out privileges)
  • Valet parking fee: CAD 27 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation. For more details, please contact the office using the information on the reservation confirmation received after booking.

We should mention

Up to 3 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Hôtel Palace Royal centre-ville Quebec
  • Palace Royal centre-ville Quebec
  • Palace Royal centre-ville
  • Hôtel Palace Royal centre ville
4.3

Excellent

5 - Excellent
1,607
4 - Good
1,055
3 - Okay
254
2 - Mediocre
89
1 - Poor
40
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

2/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Loved that theme and vibe of the hotel. Beautiful rooms. Towels were small and thin though and no crockery or cutlery provided. Not good enough for a 4 star hotel. Drinking tea and coffee from a paper cup was awful.

Stayed 3 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pop machines on the floors worked poorly and you could only get bottled water from the bar that overcharged for the water.

Stayed 1 night in Jan. 2020

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