5/5 Excellent
Frankie
Travelled with family
Jan. 7, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
Hôtel Palace Royal
Photo gallery for Hôtel Palace Royal
Overview of Hôtel Palace Royal
Hôtel Palace Royal
4.2/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
775 Honoré-Mercier Ave, Quebec, QC, G1R 6A5
Explore the area
- Quebec City Town Hall10 min walk
- Old Port Quebec City15 min walk
- Montmorency Falls11 min drive
- Quebec, QC (YQB-Jean Lesage Intl.)15 min drive
Choose dates to view prices
About this area
Quebec
Hôtel Palace Royal is located in Old Quebec, a neighborhood in Quebec, and is in the city center and near a train station. Old Port Quebec City and Citadelle of Quebec are notable landmarks, and travelers looking to shop may want to visit Quartier Petit Champlain and Laurier Quebec. Traveling with kids? Make time for Aquarium du Québec, or check out an event or a game at Videotron Centre. Guests appreciate the hotel's location for the sightseeing.
What's nearby
- Le Capitole - 2 min walk
- Esplanade Park - 4 min walk
- Quebec City Town Hall - 10 min walk
- Old Port Quebec City - 15 min walk
- Montmorency Falls - 11 min drive
Getting around
- Quebec Palace Station - 9 min walk
- Jean Lesage International Airport (YQB) - 15 min drive
Restaurants
- Beffroi Steak House — 1 min walk
- Restaurant La Grolla — 3 min walk
- Le Veau d'Or — 3 min walk
- Sapristi — 3 min walk
- Un Thé au Sahara — 4 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (CAD 21 per day; includes in/out privileges)
- Valet parking on site (CAD 27 per day; includes in/out privileges)
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
Food and drink
- Full breakfast available for a fee daily 7 AM–1:00 PM: CAD 9-16.25 for adults and CAD 6-8 for children
- 1 1 restaurant
- 1 1 bar
- Room service available
Things to do
- Fitness center
- Indoor pool
- Sauna
- Spa tub
Family friendly
- Babysitting/childcare (surcharge)
- Cribs/infant beds (surcharge)
- Indoor pool
- In-room child care (surcharge)
- Laundry facilities
- Microwave
- Refrigerator
- Rollaway/extra beds (surcharge)
- Snack bar/deli
- Soundproofed rooms
- Supervised childcare/activities (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Housekeeping (once per stay)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Wedding services
Languages spoken
- English
- French
Business services
- Business center
- Computer station
- Conference space (4502 square feet)
- Meeting rooms - 10
Spa
- Massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Braille signage
- In-room accessibility (select rooms)
- Lever door handles
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Cribs/infant beds (surcharge)
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Memory foam mattress
- Rollaway/extra beds (surcharge)
Bathroom
- Eco-friendly toiletries
- Hair dryer
- Shampoo
- Shower/tub combination
- Soap
- Toilet paper
- Towels
Entertainment
- 32-inch flat-screen TV
- Cable channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Desk
- In-room massage
- Iron/ironing board
- Phone
- Safe
- Soundproofing
Similar properties
See similar properties
Quebec
La Cite-Limoilou
4 star
Pool
Family-friendly
Free WiFi
Hotel
Guest rating 4+
Policies
Check-in
Check-in from 5:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: CAD 100 per stay
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between CAD 9 and CAD 16.25 for adults, CAD 6 and CAD 8 for children (approximately)
- Self parking fee: CAD 21 per day (in/out privileges)
- Valet parking fee: CAD 27 per day (in/out privileges)
- Late check-out is available for a fee (subject to availability, amount varies)
- Crib (infant bed) fee: CAD 15.0 per day
- Rollaway bed fee: CAD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
We should mention
Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
Guests under 18 years old are not allowed in the fitness facility
Property is also known as
Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Quebec
Hôtel Palace Royal Hotel Quebec
Hôtel Palace Royal centre ville
Frequently asked questions
Overall score and ratings
4.2
Very good
4.3/5
Cleanliness
4.3/5
Staff & service
4.2/5
Amenities
4.2/5
Property conditions & facilities
4/5 Good
Martin
Travelled with group
Dec. 27, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
5/5 Excellent
Jessica
Dec. 25, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021
4/5 Good
Toshihiko
Travelled with group
Dec. 25, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
5/5 Excellent
said
Travelled with family
Dec. 14, 2021
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021