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Overview of Hôtel Palace Royal centre-ville

Photo gallery

Guest reviews

4.3/5 Excellent
2,661 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

What's nearby

Popular LocationLe Capitole2 min walk
Popular LocationQuebec City Convention Center5 min walk
Popular LocationParliament Building5 min walk
AirportQuebec, QC (YQB-Jean Lesage Intl.)14 min drive

Choose dates to view prices

  • Classic Room, 2 Double Beds

    4.7/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 4
    Show details
  • Signature Room, 1 King bed and Sofa-bed

    4.7/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 4
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  • Exterior View Family Suite, 2 Queen and 1 sofa bed

    4.5/5 guest room rating

    Room amenities

    • 549 sq ft
    • Sleeps 6
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  • Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

    4.8/5 guest room rating

    Room amenities

    • 419 sq ft
    • Sleeps 4
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  • Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 4
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  • Classic Room, 1 Queen Bed, Courtyard View

    Room amenities

    • 301 sq ft
    • Sleeps 2
    Show details
  • Classic Room, 1 Queen bed and glass shower

    Room amenities

    • 279 sq ft
    • Sleeps 2
    Show details
  • Classic Room, 1 Queen Bed

    Room amenities

    • 301 sq ft
    • Sleeps 2
    Show details
  • Signature Room, 1 Queen bed and Sofa-bed

    Room amenities

    • 355 sq ft
    • Sleeps 4
    Show details
  • Suite, 1 Bedroom

    Room amenities

    • 398 sq ft
    • Sleeps 2
    Show details
  • Suite, 1 Queen Bed and Sofa-bed (Interior)

    Room amenities

    • 419 sq ft
    • Sleeps 4
    Show details
  • Exterior View Suite, 1 Queen bed and Sofa-bed

    4.6/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 4
    Show details
  • Suite with Panoramic City View, 1 King bed

    Room amenities

    • 527 sq ft
    • City view
    • Sleeps 2
    Show details
  • City View Family Suite, 2 Queen beds and Sofa-bed

    4.6/5 guest room rating

    Room amenities

    • 549 sq ft
    • City view
    • Sleeps 6
    Show details
  • Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

    4.7/5 guest room rating

    Room amenities

    • Sleeps 6
    Show details
  • Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    Show details
  • Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    Show details
  • Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    Show details

About this area

Quebec

Located in Quebec's Old Quebec neighbourhood, Hôtel Palace Royal centre-ville is in the city centre and near a train station. Old Port Quebec City and Le Capitole are cultural highlights, and some of the area's notable landmarks include Citadelle of Quebec and Place Royale. Travelling with kids? Consider Aquarium du Québec and Old Quebec Funicular. Our guests appreciate the hotel's location for the sightseeing.

Map
Popular Location

What's nearby

  • Le Capitole - 2 min walk
  • Quebec City Convention Center - 5 min walk
  • Parliament Building - 5 min walk
  • Hotel-Dieu de Quebe - 7 min walk
  • Quebec City Town Hall - 11 min walk

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec, QC (YQB-Jean Lesage Intl.) - 14 min drive

Restaurants

  • Beffroi Steak House — 1 min walk

About this property

Hôtel Palace Royal centre-ville

Family-friendly Quebec hotel in Old Quebec, walk to Le Capitole
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 234 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and microwaves. Guests will also find memory foam, iPod docking stations and room service (during limited hours).
Hôtel Palace Royal centre-ville offers 234 forms of accommodation with iPod docking stations and a safe. Beds feature memory foam mattresses. 32-inch Flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Quebec hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Children aged under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: CAD 21 per day
Valet parking: CAD 27 per day
Parking height restrictions apply

Food and drink

Full breakfast available for a fee daily 7 AM–1:00 PM: CAD 9-16.25 for adults and CAD 6-8 for children
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Indoor pool
Sauna
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Cots/infant beds (surcharge)
Dry-cleaning service
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Microwave
Fridge
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
French

Business services

10 meeting rooms
Business centre
Computer station
Conference space (4502 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Cots/infant beds (surcharge)
Climate control (heating)
Linens
Memory foam mattress
Rollaway/extra beds (surcharge)

Bathroom

Eco-friendly toiletries
Hairdryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels

Entertainment

32-inch flat-screen TV
TV channels
iPod dock

Food and drink

Coffee/tea maker
Microwave
Fridge

More

Desk
In-room massage
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 4:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Credit Card Pre-Authorization

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per day.
Cots (infant beds) are available for CAD 15.0 per day

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 9 and CAD 16.25 for adults, and CAD 6 and CAD 8 for children (approximately)
  • Self-parking fee: CAD 21 per day (in/out privileges)
  • Valet parking fee: CAD 27 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast, lunch and dinner.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 160705

We should mention

Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville

Frequently asked questions

Can I cancel my reservation for free at Hôtel Palace Royal centre-ville and receive a full refund?
Yes, Hôtel Palace Royal centre-ville offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel Palace Royal centre-ville cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hôtel Palace Royal centre-ville?
As of Jun 5, 2020, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal centre-ville on Jun 8, 2020 start from CA $133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for CAD 21 per day. Valet parking is available for CAD 27 per day.
What time is check-in at this property?
Check-in is from 4:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is this property located?
This family-friendly Quebec hotel is located in the entertainment district, within a 5-minute walk of Le Capitole and Quebec City Convention Center. Quebec City Town Hall and Parliament Building are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.

Guest reviews

4.3
Excellent
5 - Excellent
1,407
4 - Good
915
3 - Okay
211
2 - Mediocre
88
1 - Poor
40
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

2/5

  • Disliked: Cleanliness, staff & service

Very poor front desk reception employees. No answer to calls for 30min.. No tv remote working.

Stayed 1 night in May 2020

2/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No cleaning done before the check in. Fridge not functioning. Receptionist doesn’t answer 5 of calls at night. One of the lights = not functioning. Coffee maker = not functioning

Stayed 1 night in May 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service at the consierege was good and helpful and the use on the computer on the main floor. We had breakfeast one morning in the restaurant that wasn't very good.

Stayed 4 nights in Mar 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

The front desk staff were very helpful Our room wreaked of chlorine and was very noisy because of facing the pool

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are great, room service great, very kid friendly.

Stayed 2 nights in Mar 2020