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Hôtel Palace Royal

4.0 star property
Upscale eco-certified hotel near Château Frontenac

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hôtel Palace Royal

Photo gallery for Hôtel Palace Royal

Interior detail
Balcony view
Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed
Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed | Living room
Classic Room, 1 Queen Bed, Courtyard View | Bathroom

Overview of Hôtel Palace Royal

8.4

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
  • Free WiFi
  • Gym
  • Parking available

Explore the area

775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Popular LocationRestaurant Poutineville Vieux Québec1 min walk
  • Popular LocationBrulerie Saint-Jean1 min walk
  • Popular LocationRestaurant le Beffroi1 min walk
  • Popular LocationThéâtre Capitole2 min walk
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Room options

Signature Room, 1 King bed and Sofa-bed

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite with Panoramic City View, 1 King bed

  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Classic Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Exterior View Family Suite, 2 Queen and 1 sofa bed

  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed and Sofa-bed (Interior)

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

City View Family Suite, 2 Queen beds and Sofa-bed

  • 549 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed, Interior

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Classic Room, 1 Queen bed and glass shower

  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

Exterior View Suite, 1 Queen bed and Sofa-bed

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

  • 322 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen bed and Sofa-bed

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the area

Québec City

In the entertainment district, Hôtel Palace Royal is in Old Quebec, a walkable area in Québec City with good shopping. Observatoire de la Capitale and Terrasse Dufferin Slides are local attractions and those in the mood for shopping can visit Saint-Jean Street and Grande Allée. Wax Museum Musee de Cire and Naval Museum of Quebec are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Théâtre Capitole - 2 min walk
  • Quebec City Convention Center - 3 min walk
  • Quebec City Town Hall - 9 min walk
  • Château Frontenac - 12 min walk
  • Quebec Cruise Terminal - 17 min walk

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 22 min drive

Restaurants

  • Restaurant Poutineville Vieux Québec - 1 min walk
  • Cochon Dingue Rue Saint-Jean - 3 min walk
  • La Ninkasi - 3 min walk
  • Second Cup Coffee Co - 1 min walk
  • Bar le Drague - 3 min walk

About this property

Hôtel Palace Royal

Upscale eco-certified hotel located in Old Quebec
Hôtel Palace Royal is located close to Château Frontenac and Quebec Cruise Terminal, and provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage.Be sure to enjoy a meal at Beffroi Steak House, the onsite steakhouse. Free wired internet and a business center are available to all guests.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • A porter/bellhop, a front-desk safe, and a computer station
  • A ballroom, concierge services, and wedding services
  • Guest reviews give good marks for the family-friendly amenities, dining options, and overall value
Room features
All 234 rooms include comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews highly rate the spacious rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and cribs/infant beds

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: CAD 25–25 for adults and CAD 15–15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Weekly housekeeping

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 25–25 for adults, and CAD 15–15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2024-11-30, 160705

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and spa tub with adult supervision

Frequently asked questions

Does Hôtel Palace Royal have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel Palace Royal?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal on Mar 20, 2024 start from CA $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Palace Royal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel Palace Royal?

Self parking is available for CAD 26 per day.

What time is check-in at Hôtel Palace Royal?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Palace Royal?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Palace Royal located?

Located in Old Quebec, this eco-certified hotel is within a 15-minute walk of Saint-Jean Street and Château Frontenac. Quebec Cruise Terminal and Vidéotron Centre are also within 3 mi (5 km). Quebec Palace Station is 9 minutes by foot.

Hôtel Palace Royal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 987 out of 2069 reviews" "
Rating 8 - Good. 619 out of 2069 reviews" "
Rating 6 - Okay. 267 out of 2069 reviews" "
Rating 4 - Poor. 123 out of 2069 reviews" "
Rating 2 - Terrible. 73 out of 2069 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, highly recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ahna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is close to all the shop and restaurants. Very easy to walk to where you need to go. The beds were super comfortable and the hotel is very quiet. My only disappointment is the breakfast buffet. They charge around $25-27 and the quality of the food was mediocre. You are better off spending that money at a nearby restaurant.
Stayed 2 nights in Mar 2024

10/10 Excellent

ahna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. Very close to all the shops and restaurant. The beds were very comfortable and the hotel was surprisingly quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

LOUISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for three nights and loved this hotel. My two girls both love swimming so the pool was lovely and was a big plus - and pretty quiet after the weekend rush. Walking distance from old Quebec. I’d book here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Très satisfaite!!
Stayed 2 nights in Mar 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

sarah

Everything was great, from check in, to the room, to parking, to the location proximity to Old Town (all within walking distance). Would definitely book here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Édith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Valérie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The sauna was not working and the products in the spa irritated my skin.
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
5:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0