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Hilton Quebec

Photo gallery for Hilton Quebec

Featured Image
Outdoor pool, sun loungers, lifeguards on site
Outdoor pool, sun loungers, lifeguards on site
Outdoor pool, sun loungers, lifeguards on site
Premium bedding, down comforters, in-room safe, desk

Overview of Hilton Quebec

Hilton Quebec

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1100 Rene Levesque East, Quebec, QC, G1R 4P3

Explore the area

  • Popular LocationQuebec City Town Hall10 min walk
  • Popular LocationOld Port Quebec City16 min walk
  • Popular LocationQuebec Cruise Terminal18 min walk
  • AirportQuebec, QC (YQB-Jean Lesage Intl.)16 min drive

Choose dates to view prices

About this area

Quebec

Located in Quebec, Hilton Quebec is connected to the convention center. Citadelle of Quebec and Place Royale are notable landmarks, and some of the area's popular attractions include Aquarium du Québec and Village Vacances Valcartier. Consider Palais Montcalm for a night out or Observatoire de la Capitale if you're traveling with kids. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing. Guests appreciate the hotel's central location.

What's nearby

  • Quebec City Convention Center - 1 min walk
  • Parliament Building - 3 min walk
  • Quebec City Town Hall - 10 min walk
  • Old Port Quebec City - 16 min walk
  • Quebec Cruise Terminal - 18 min walk

Getting around

  • Quebec Palace Station - 13 min walk
  • Jean Lesage International Airport (YQB) - 16 min drive

Restaurants

  • CABU Boire et manger — 1 min walk
  • CABU comptoir — 1 min walk
  • Ristorante Il Teatro — 5 min walk
  • Sapristi — 5 min walk
  • Le Hobbit — 5 min walk

About this property

Hilton Quebec

4-star family-friendly hotel connected to the convention center in Centre-Ville
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 571 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find iPod docks, room service, and premium bedding.
Hilton Quebec offers 571 accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Quebec hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 22 per night)
  • Valet parking on site (CAD 32 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 21-26 for adults and CAD 0-15 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (23000 square feet of space)
  • Meeting rooms

Outdoors

  • Lifeguards on site
  • Pool sun loungers

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 21 and CAD 26 for adults, CAD 0 and CAD 15 for children (approximately)
  • Self parking fee: CAD 22 per night
  • Valet parking fee: CAD 32 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: CAD 15 per stay
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Quebec
Hilton Quebec
Quebec Hilton
Hilton Hotel Quebec City
Hilton Quebec City
Hilton Quebec Hotel Quebec City
Hilton Quebec Quebec City
Hilton Quebec Hotel
Hilton Quebec Hotel
Hilton Quebec Quebec
Hilton Quebec Hotel Quebec

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 660 out of 1370 reviews
5 - Excellent 48%
Rating 4 - Good. 470 out of 1370 reviews
4 - Good 34%
Rating 3 - Okay. 134 out of 1370 reviews
3 - Okay 10%
Rating 2 - Poor. 71 out of 1370 reviews
2 - Poor 5%
Rating 1 - Terrible. 35 out of 1370 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very modern, cozy and amazing views! Short walking distance to Old Quebec!
Stayed 2 nights in Sep 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Hotel staff on strike, something we were not informed of by the hotel or Expedia. No restaurant service available. Strikers in front of hotel where I was forced to unload my vehicle in front of on arrival. Hotel lobby deserted. Eventually a staff member showed up to check me in. No apology, no offer to reduce hotel rate because of the strile and lack of amenities.
Stayed 2 nights in Sep 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
All hotel workers are on strike right in front of the hotel so it’s not really a hotel right now, more like an expensive, noisy lodge as most amenities are closed. Neither Hilton nor Expedia warned us of lack of service staff before arriving. I will absolutely never stay at a Hilton again. Writing this from the Fairmont Frontenac.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor heated pool was great!
Stayed 2 nights in Sep 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything is ok except indoor parking is terrible, far, no sign to properly guide driving to right enterance, parking lot is not high enough, very scary driving through, almost hit on top of my car.
Stayed 1 night in Sep 2021