Title: Suites Chac Chi - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Suites Chac Chi Hotel with 2 outdoor swimming pools, near North Beach ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/55a990d0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/2e04ad85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/74fe1d0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/566feadb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/243e1428.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Suites Chac Chi offers relaxation and activity options. Guests enjoy WiFi in their rooms, with practical amenities like dry cleaning/laundry services and luggage storage. The staff is consistently praised by previous visitors for their welcoming approach. 7.6 Good ## Popular amenities - Pool - Gym - Housekeeping - 24/7 front desk - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8987187&PinnedHotelID=8987187&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/74fe1d0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning TV Ceiling fan Separate bedroom Private bathroom Coffee/tea maker Satellite channels Daily housekeeping - 143 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Room](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/00b86028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning TV Ceiling fan Separate bedroom Private bathroom Coffee/tea maker Satellite channels Daily housekeeping - 143 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Suite](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/0e384098.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Balcony Air conditioning TV Ceiling fan Separate bedroom Private bathroom Coffee/tea maker Satellite channels - 312 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed ![Deluxe Room, 2 Queen Beds](https://images.trvl-media.com/lodging/9000000/8990000/8987200/8987187/cd7f6a85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds ### Highlights Air conditioning TV Ceiling fan Separate bedroom Private bathroom Coffee/tea maker Satellite channels Daily housekeeping - 143 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Suites-Chac-Chi.h8987187.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Suites-Chac-Chi.h8987187.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.23944%2C-86.73764&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UGCpPnTayk_QmicToHK3Q4hChl0=) Avenida Rueda Medina, Colonia Electricistas NO.2, Isla Mujeres, QROO, 77400 #### What's nearby - Isla Mujeres Ferry Terminal - 5 min drive - 2.5 km - North Beach - 6 min drive - 2.8 km - Dolphin Discovery - 7 min drive - 3.2 km - West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 7 min drive - 3.5 km - Garrafon Natural Reef Park - 12 min drive - 3.9 km #### Getting around - Cancun Intl. Airport (CUN) - 116 min drive #### Restaurants - ‪Isla Brewing Company Beer Garden - ‬11 min walk - ‪Caribbean Garden - ‬13 min walk - ‪Dolphin Discovery - ‬6 min walk - ‪Mango Café - ‬11 min walk - ‪Buffet Restaurant - ‬6 min drive ## About this property ### Suites Chac Chi Hotel near North Beach Suites Chac Chi provides amenities like dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools along with sun loungers - Free self parking - Luggage storage, concierge services, and a front-desk safe - Tour/ticket assistance and a 24-hour front desk Room features All guestrooms at Suites Chac Chi have thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with showers and shampoo - 21-inch TVs with satellite channels - Coffee/tea makers, ceiling fans, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/20000000/19370000/19369300/19369216/18cd56ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Izla Beach Front Hotel Isla Mujeres - Pool - All-inclusive - Spa - Parking included 8.6 Excellent 1,023 reviews CA $186 CA $231 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=19369216&PinnedHotelID=19369216&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Things to do - 2 outdoor pools - Gym ### Family friendly - 2 outdoor pools ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool loungers ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 21-inch TV with satellite channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Ceiling fan - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators There is limited hot water on site Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chac Chi Hotel Isla Mujeres Chac Chi Hotel Chac Chi Isla Mujeres Chac Chi Chac Chi Hotel Suites Chac Chi Hotel Suites Suites Chac Chi Hotel Suites Chac Chi Isla Mujeres Capital O Chac Chi Hotel Suites Suites Chac Chi Hotel Isla Mujeres ## Frequently asked questions ### Does Suites Chac Chi have a pool? > Yes, this property has 2 outdoor pools. ### Is Suites Chac Chi pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Suites Chac Chi? > Self parking is free at this property. ### What time is check-in at Suites Chac Chi? > Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at Suites Chac Chi? > Check-out is at noon. ### Where is Suites Chac Chi located? > Situated near the beach, this hotel is 0.7 mi (1.1 km) from Crayola House and 1.6 mi (2.6 km) from North Beach. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Suites Chac Chi Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 34 8 - Good 60 6 - Okay 28 4 - Poor 8 2 - Terrible 6 ### 8.2/10 Cleanliness ### 8.2/10 Staff & service ### 7.6/10 Amenities ### 7.4/10 Property conditions & facilities ### 2/10 Terrible #### Xaquib Apr 20, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mal servicio No respetaron la reserva, argumentan que ellos no tienen el sistema para monitoreo de reservas hechas en la app ##### Xaquib Stayed 1 night in Apr 2021 ### 4/10 Poor #### Verified traveller Apr 4, 2021 Disliked: Cleanliness, property conditions & facilities Sucio telarañas penetrante olor a humedas y sensacion de suciedad ##### Verified traveller Stayed 1 night in Apr 2021 ### 2/10 Terrible #### Marco Mar 29, 2021 Disliked: Staff & service, property conditions & facilities, room comfort #### Pésimo servicio Para empezar la recepción lo primero que nos dijo fue que ya no trabajaban con hoteles.com , literal traía en mi celular la confirmación de la página , después de mostrárselo me dijeron que ni siquiera tenían en su sistema mi reserva , después de que aceptaron mi reservación querían cobrarme un cargo extra el cual no les quise pagar ya que la reservación venía con las tasas e impuestos incluidos ##### Marco Stayed 1 night in Mar 2021 ### 8/10 Good #### Omar Jan 18, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bonito el hotel Bien, detalle a considerar la ubicación a la que nos envió la aplicación estaba errónea, el hotel se encuentra alejado de la zona centro por unos 40 minutos a pie. ##### Omar Stayed 1 night in Jan 2021 ### 6/10 Okay #### Francis Jan 17, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not a comfortable stay Not the best it stays. Rooms was old and very dirty and dusty. Internet only works in living room. Was not clean or comfortable. Decent location. 10 minute drive to cento and close to ferry station. I won’t stay there again. ##### Francis Stayed 2 nights in Jan 2021 ### 8/10 Good #### Audrey Dec 31, 2020 It was fine . A bit far from everything ##### Audrey Stayed 4 nights in Dec 2020 ### 8/10 Good #### Daniel Oct 18, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia agradable En general todo muy bien, lo único que podría comentar es que ya hay que darle mantenimiento a algunas áreas. ##### Daniel Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Verified traveller Oct 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cheap and decent place. Patience needed but nice. Great stay. Decent location in the middle of the island. You will have to take taxis (50 pesos each way) to anywhere but it’s cheap. Tacos down the block as well as a grocery store. Not sure about the spot in the middle of the pool that moves around. ##### Verified traveller Stayed 2 nights in Oct 2020 ### 8/10 Good #### Antonio, Cancún Sep 1, 2020 Liked: Cleanliness, staff & service, amenities Es un lugar muy tranquilo, hay una vista increible desde la terraza. ##### Antonio Stayed 1 night in Aug 2020 ### 8/10 Good #### joel Aug 21, 2020 Liked: Cleanliness, staff & service, room comfort #### Safe area but no locks on windows or balcony Nice place starting to get a little rundown. Locks don't work on windows or balcony and safe isn't bolted down. So no place to store valuables. Kept my passport with me. ##### joel Stayed 3 nights in Aug 2020 ### 8/10 Good #### David Jul 16, 2020 Liked: Cleanliness, staff & service, room comfort The hotel had all I needed for my trip. The room was cleaned and The staff was very friendly. Location is away from the town. So, you will need some kind of transportation or a taxi to move around. ##### David Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Rafael Mar 28, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel 100% recomendable, ubicación excelente, cómodo, amables, habitaciones excelentes y su terraza con alberca con una vista de lujo. ##### Rafael Stayed 4 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 18, 2020 Liked: Cleanliness, staff & service, property conditions & facilities El lugar muy comodo y bonito.. Excelente ubicacion.. El desayuno le falta mejorar ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Sonia Mar 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Even though it’s a bit far from playa Norte the hotel is in a good location if you rent a golf cart or bike. The room was clean, the staff were very friendly and courteous. ##### Sonia Stayed 2 nights in Mar 2020 ### 8/10 Good #### Olivia, alberta canada Mar 10, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like that it is clean and staff are nice. But its far from the beach area. ##### Olivia Stayed 3 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 7, 2020 Liked: Staff & service, amenities, property conditions & facilities very clean excellent price and free cont.breakfast ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Angel Feb 20, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel esta perfecto lo unico es que no tiene variedad en el desayuno. ##### Angel Stayed 3 nights in Feb 2020 ### 8/10 Good #### Jayne Feb 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Nice little stay ..nice room overlooking the pool ..breakfast was a bit sparse. ##### Jayne Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Mariama Feb 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The Place to Stay for budget trip to Isla Mujeres Great place at a very amazing price! Loved the rooftop splash pool with a few of the whole island! Staff were very friendly and accommodating. ##### Mariama Stayed 2 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Jan 17, 2020 Stanza spaziosa wi-fi quasi inesistente posizione non centrale ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Kelly Oct 17, 2019 Liked: Cleanliness, staff & service, room comfort #### quaint Mexican hotel. This is a traditional Mexican hotel. Not a resort. They have a small pool on the ground floor and a small pool on the top with a spectacular view. The people who run it are very nice. The rooms are simple, our bed was comfortable. Our room had a kitchenette. Yet no utensils. We did ask fora blender which they brought us! The hotel is centrally located so you can go either north or south with ease. We rented a golf cart for the three days we were there. We liked the hotel and island so we returned for the last three days of our adventure. ![](https://a.travel-assets.com/ugc/hotel-reviews/8F56FF0B8CD989EBC80A5D578417005D07F686191571339811426.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kelly Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Anaid Aug 8, 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Hotel & suites Chac Chi Muy lindo el hotel y la vista de la alberca es increíble tienes el mar por ambos lados. La dirección que aparece en la aplicación de hoteles no es la correcta ya que esta te lleva a Bahia Chac Chi otro hotel. El hotel se encuentra lejos del centro y playas, es necesario tomar taxi para llegar. ##### Anaid Stayed 1 night in Aug 2019 ### 6/10 Okay #### Juan Gerardo Jul 31, 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### It was good We got a good stay in general, the only issue was that our safe was not working good and went we reported it; the guy at the front desk said that guy in charge left 20min ago so we had to wait if we wanted it to be fixed until he comes back and we were on our way to have lunch. ##### Juan Gerardo Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveller Mar 29, 2019 Liked: Cleanliness, staff & service Las instalaciones están limpias solo qué hay poco servicio ##### Verified traveller Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 27, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities not far from downtown, walking distance 2KM and a pool ##### Verified traveller Stayed 25 nights in Feb 2019 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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