[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residencia Los Encantos Travelers find peaceful moments by the outdoor pool at this tranquil retreat, while the beautiful surroundings offer plenty to explore on day trips ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/f43ee61e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/ce327851.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/59cc38c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/af26d4cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shared Dormitory, Men only | Terrace/patio](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/d46fb7c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Residencia Los Encantos offers a peaceful escape with its garden setting and refreshing pool. Relax on the sunny terrace between adventures, enjoy in-room WiFi, and use the practical laundry services. Past travelers consistently share positive experiences at this serene property. 6.8 ## Popular amenities - Breakfast available - Pool - Laundry - Kitchen - 24/7 front desk - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=15544784&PinnedHotelID=15544784&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Room, 1 Bedroom, Accessible, Pool View](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/4e64d1cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Bedroom, Accessible, Pool View ### Highlights Air conditioning Full-sized refrigerator/freezer Ceiling fan Separate bedroom Private bathroom Shower/tub combination Cookware/dishes/utensils Stovetop - 215 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Shared Dormitory, Women only](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/8c46852b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shared Dormitory, Women only ### Highlights Air conditioning Full-sized refrigerator/freezer Ceiling fan Private bathroom Shower/tub combination Cookware/dishes/utensils Stovetop Shared/communal kitchen - 215 sq ft - Sleeps 1 - 1 Twin Bed ![Shared Dormitory, Men only | Terrace/patio](https://images.trvl-media.com/lodging/16000000/15550000/15544800/15544784/d46fb7c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shared Dormitory, Men only ### Highlights Air conditioning Full-sized refrigerator/freezer Ceiling fan Private bathroom Shower/tub combination Cookware/dishes/utensils Stovetop Shared/communal kitchen - 215 sq ft - Sleeps 1 - 1 Twin Bed ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,297 reviews CA $135 CA $170 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=50d4bde4-0be3-417c-8d18-f9e0005af47d&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4900000/4892500/4892414/6ad66274_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sandos Cancún All Inclusive - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Residencia-Los-Encantos.h15544784.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Residencia-Los-Encantos.h15544784.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.11736%2C-86.84111&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=isztQxuN0q9qiu8hNfiFNho7Om8=) Calle Cipres 10, Esquina con Ciricote, Alamos 1, Cancun, QROO, 77500 #### What's nearby - Dubai Palace Casino - 4 min drive - 3.9 km - Plaza Las Americas - 4 min drive - 4.7 km - Plaza 28 - 6 min drive - 6.1 km - Playa Tortugas - 14 min drive - 11.7 km - Langosta Beach - 14 min drive - 13.0 km #### Getting around - Cancun Intl. Airport (CUN) - 13 min drive #### Restaurants - ‪Starbucks - ‬14 min walk - ‪Ego Centrico - ‬9 min walk - ‪Starbucks - ‬8 min walk - ‪Los De Asada - ‬9 min walk - ‪Café Nader - ‬8 min walk ## About this property ### Residencia Los Encantos Guesthouse near Plaza Las Americas You can look forward to a terrace, a garden, and dry cleaning/laundry services at Residencia Los Encantos. Stay connected with free in-room WiFi. Other perks at this guesthouse include: - An outdoor pool and a children's pool - Free self parking - Full breakfast (surcharge), luggage storage, and a TV in the lobby - A 24-hour front desk and wedding services Room features All guestrooms at Residencia Los Encantos feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and free bottled water. More amenities include: - Bathrooms with shower/tub combinations and free toiletries - Communal kitchens, full-sized refrigerators/freezers, and ovens ## Similar properties ![Pool](https://images.trvl-media.com/lodging/111000000/110520000/110514600/110514518/5df210fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 5 minutes from the beach esidencia in Cancun, Mexico 🏡 Downtown Cancun - Washer - Dryer - Gym CA $321 CA $438 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=110514518&PinnedHotelID=110514518&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room](https://images.trvl-media.com/lodging/2000000/1530000/1522300/1522212/1c782c4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Cancun Center Cancun Downtown Cancun - Pool - Free WiFi - Air conditioning - Housekeeping 7.4 Good 238 reviews CA $49 CA $66 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1522212&PinnedHotelID=1522212&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, soundproofing, bed sheets](https://images.trvl-media.com/lodging/2000000/1200000/1195100/1195010/a1595251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Avenida Cancun Downtown Cancun - Free WiFi - Air conditioning - Parking available - Room service 8.0 Very good 333 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1195010&PinnedHotelID=1195010&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/62800/62718/44d74a42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Batab Downtown Cancun - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 207 reviews CA $37 CA $51 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=62718&PinnedHotelID=62718&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 8:00 AM to 11:30 AM for a fee: USD 20 per person ### Things to do - Children's pool - Outdoor pool - TV in common areas ### Family friendly - Children's pool - In-room full-sized refrigerator/freezer - Microwave on request - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (once per stay) - Wedding services ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Designated smoking areas ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Free bottled water - Full-sized refrigerator/freezer - Microwave on request - Oven - Shared kitchen access - Stovetop ### More - Air conditioning (climate-controlled) - Ceiling fan - Iron/ironing board ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately USD 20.00 per person - Rollaway bed fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Residencia Los Encantos House Cancun Residencia Los Encantos House Residencia Los Encantos Cancun Residencia Los Encantos Guesthouse Cancun Residencia Los Encantos Guesthouse Resincia Los Encantos Cancun Residencia Los Encantos Cancun Residencia Los Encantos Guesthouse Residencia Los Encantos Guesthouse Cancun ## Frequently asked questions ### Does Residencia Los Encantos have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Residencia Los Encantos pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Residencia Los Encantos? > Self parking is free at this property. ### What time is check-in at Residencia Los Encantos? > Check-in begins at 3 PM. ### What time is check-out at Residencia Los Encantos? > Check-out is at noon. ### Where is Residencia Los Encantos located? > Situated in Cancun, this guesthouse is within 3 mi (5 km) of Galenia Hospital, Kabah Urban Park, and Hospiten Hospital. Plaza Nichupte Shopping Mall and La Gran Plaza Shopping Mall are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Residencia Los Encantos Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 3 8 - Good 3 6 - Okay 0 4 - Poor 0 2 - Terrible 3 ### 7.0/10 Cleanliness ### 7.0/10 Staff & service ### 6.0/10 Amenities ### 6.6/10 Property conditions & facilities ### 2.0/10 Eco-friendliness ### 2/10 Terrible #### Suli Dec 23, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎 ##### Suli Stayed 10 nights in Dec 2021 ### 2/10 Terrible #### Arlenka Jul 27, 2021 Disliked: Staff & service, property conditions & facilities #### Fraude El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!! ![](https://a.travel-assets.com/ugc/hotel-reviews/0A4A24682C96F42E9FB1C5E51219B2F204F888FF1627429146334.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A866DC22CD23781A665CA0D94CC2E2B3E9A661BF1627429151486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6C8B21E198C34143C22E24F02D2C6BF1BB54A3DA1627429157159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arlenka Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Dec 24, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo en excelentes condiciones, personal muy amabke ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### Susan, SC Dec 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Home away from Home This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough. ##### Susan Stayed 3 nights in Dec 2017 ### 2/10 Terrible #### Lina , Vancouver, Canada Nov 18, 2017 Disliked: Cleanliness, staff & service, room comfort #### Extremely rude staff... Hi there, :) I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :( That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am. The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior. Thanks! ##### Lina Stayed 6 nights in Nov 2017 ### 8/10 Good #### Verified traveller Sep 6, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Guter Zwischenstopp- Ankunft nicht in der Nacht Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus. Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand. Wir wurden dann kurz aber sehr freundlich empfangen. Das Zimmer war eher klein aber nett und sauber. Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten. Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt. ##### Verified traveller Stayed 1 night in Aug 2017 ### 8/10 Good #### Darell, Louisiana Aug 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Safe and quiet. Fair according to price It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool. ##### Darell Stayed 5 nights in Jul 2017 ### 10/10 Excellent #### Yoly, CDMX Jul 19, 2017 Liked: Staff & service, room comfort #### MUY BUENA LA ESTANCIA ESTUVO MUY BIEN PORQUE ESTA MUY CERCA DE LAS ACTIVIDADES QUE TENIAMOS, EL PERSONAL AMABLE Y SIEMPRE DISPUESTO A AYUDAR. ##### Yoly Stayed 4 nights in Jul 2017 ### 10/10 Excellent #### Verified traveller Mar 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really nice place. Friendly owner. 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