Hotel was clean and classy if a little bit tired in places. Our room (deluxe), which they very kindly upgraded at check in without solicitation had a four poster and was very spacious for a London room. The en-suite was the only aspect that let it down a little (chipped tiles, average shower), still, as I say, overall a very nice space. We had lunch on arrival in the restaurant which was excellent. The food& wine were good value for money and the staff unpretentious and friendly without being overbearing. All in all for the price we paid I am more than satisfied. On our dates, the alternatives in the same price range were Holiday inn& other well known chains in much rougher locations. I would absolutely recommend Y&A for a short stay.
We were very pleased with the help we received from staff members with a couple of problems (nothing to do with the hotel) that we had. They were very helpful and nothing was too much trouble. We would certainly recommend this hotel.