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Overview of Sofitel London Heathrow

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Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

    Popular LocationBrunel University11 min drive
    AirportLondon (LHR-Heathrow)13 min drive
    Popular LocationStockley Park16 min drive
    Popular LocationWindsor Castle20 min drive
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About this area

West Drayton

Near a metro station and near theme parks, Sofitel London Heathrow is in an area with great airport proximity. Frogmore House is a notable landmark and some of the area's popular attractions include Thorpe Park and Pinewood Studios. Don't miss out on a visit to Legoland. Spend some time exploring the area's activities, including golfing.
Visit our West Drayton travel guide
Popular Location

What's nearby

  • Brunel University - 11 min drive
  • Kempton Racecourse - 12 min drive
  • Pinewood Studios - 13 min drive
  • Stockley Park - 16 min drive
  • Windsor Castle - 20 min drive

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Heathrow Terminal 4 Underground Station - 10 min drive
  • AirportHeathrow Airport (LHR) - 13 min drive

Restaurants

  • Pilots — 10 min walk
  • The 5 Tuns — 11 min walk
  • The Crown Rivers — 11 min walk
  • Carluccio's — 12 min walk
  • Giraffe — 13 min walk

About this property

Sofitel London Heathrow

Luxury West Drayton hotel in Hillingdon with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a health club. WiFi in public areas is free. Other amenities include a coffee shop/café, 24-hour room service, and a business center. All 605 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also find conveniences like refrigerators and coffee makers.
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 18.00 per night
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 6 AM–10:30 AM: GBP 19.95 per person
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Business services

  • 45 meeting rooms
  • Business center
  • Conference space (32292 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - 5:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding
Rollaway/extra beds are available for GBP 20.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 19.95 per person (approximately)
  • Self parking fee: GBP 18.00 per night
  • Rollaway bed fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

Can I cancel my reservation for free at Sofitel London Heathrow and receive a full refund?
Yes, Sofitel London Heathrow offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel London Heathrow cancellation policy on our site for more details about any exclusions or requirements.
Is Sofitel London Heathrow pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Sofitel London Heathrow?
Self parking is available for GBP 18.00 per night.
What time is check-in at Sofitel London Heathrow?
Check-in is from 2:00 PM - 5:00 AM.
What time is check-out at Sofitel London Heathrow?
Check-out is at noon.
Where is Sofitel London Heathrow located?
Located in Hillingdon, this luxury hotel is within 9 mi (15 km) of Stockley Park, London Motor Museum, and Windsor Castle. Legoland is 11.7 mi (18.8 km) away. Heathrow Terminal 5 Station is 6 minutes by foot.
4.5
Wonderful
5 - Excellent
1,885
4 - Good
641
3 - Okay
149
2 - Poor
67
1 - Terrible
29

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, very convenient being at Terminal 5 and easy to get to even from any other terminal. Clean and quiet.
Stayed 1 night in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for T5, excellent standard and service
Stayed 1 night in Oct 2020

2/5 Poor

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities
Asked 3 times for the bed to be made for my Son. This was not additional, we had booked a room for 3. He was tired and even though we checked in at 8pm, it hadn’t been done before we arrived. We waited a further two hours and asked 3 times. Our air con was smelly and the bed kept moving away from the headboard and so we complained And moved to a different room where they then made up the bed.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with very nice staff. I used my points to stay which made it affordable because normally it’s too expensive.
Stayed 1 night in Oct 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness
Attached to T5. Very convenient. Recommended for anyone with early starts!
Stayed 1 night in Oct 2020

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