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Memory foam beds, in-room safe, desk, blackout curtains
Memory foam beds, in-room safe, desk, blackout curtains
Memory foam beds, in-room safe, desk, blackout curtains
Memory foam beds, in-room safe, desk, blackout curtains

Guest reviews

4.2 out of 5 Very good
1,761 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

AirportLondon (LHR-Heathrow)8 min drive
Popular LocationSyon Park11 min drive
Popular LocationTwickenham Stadium11 min drive
Popular LocationRoyal Botanic Gardens, Kew14 min drive

Choose dates to view prices

  • Superior Double Room, 1 Double Bed with Sofa bed

    4.5/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 4
    More detailsSuperior Double Room, 1 Double Bed with Sofa bed
  • Standard Room, 2 Single Beds

    4.5/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds
  • Standard Double Room, 1 Double Bed

    4.7/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 2
    More detailsStandard Double Room, 1 Double Bed

About this area

Hayes

In the city centre and near a metro station, Novotel London Heathrow Airport T1 T2 and T3 is in an area with good airport proximity. Hampton Court Palace and Windsor Castle are notable landmarks, and some of the area's popular attractions include Thorpe Park and Legoland. Looking to enjoy an event or a match? See what's going on at Twickenham Stadium or Wembley Stadium.
Visit our Hayes travel guide
View in a map
Popular Location

What's nearby

  • Syon Park - 11 min drive
  • Twickenham Stadium - 11 min drive
  • Royal Botanic Gardens, Kew - 14 min drive
  • Hampton Court Palace - 17 min drive
  • Windsor Castle - 21 min drive

Getting around

  • Heathrow Central Station - 9 min walk
  • Heathrow Terminal 1-3 Underground Station - 13 min walk
  • AirportLondon (LHR-Heathrow) - 8 min drive

Restaurants

  • Nest Restaurant — 1 min walk
  • Nest Bar — 1 min walk
  • The Three Magpies - 5 min walk
  • Oriel - 9 min walk
  • Strada Italia - 9 min walk

About this property

Novotel London Heathrow Airport T1 T2 and T3

4-star Hayes hotel in Hillingdon with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. All 166 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, flat-screen TVs come with digital channels, and guests can also appreciate conveniences like sofa beds and fridges.
Novotel London Heathrow Airport T1 T2 and T3 offers 166 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature memory foam mattresses. 55-inch Flat-screen televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 17.00 per night
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 15.95 for adults and GBP 11.95 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Memory foam mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 for adults and GBP 11.95 for children (approximately)
  • Airport shuttle fee: GBP 5.00 per person (one-way)
  • Airport shuttle fee per child: GBP 5.00 (one-way), (from 5 to 12 years old)
  • Self-parking fee: GBP 17.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel London Heathrow Airport T1 T2 and T3 Hotel
Novotel London Heathrow Airport T1 T2 and T3 Hayes
Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes

Frequently asked questions

Can I cancel my reservation for free at Novotel London Heathrow Airport T1 T2 and T3 and receive a full refund?
Yes, Novotel London Heathrow Airport T1 T2 and T3 offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel London Heathrow Airport T1 T2 and T3 cancellation policy on our site for more details about any exclusions or requirements.
Is Novotel London Heathrow Airport T1 T2 and T3 pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel London Heathrow Airport T1 T2 and T3?
Self-parking is available for GBP 17.00 per night. Limited spots are available.
What time is check-in at Novotel London Heathrow Airport T1 T2 and T3?
Check-in is from 3:00 PM to 5:00 AM. Late check-in is available during limited hours.
What time is check-out at Novotel London Heathrow Airport T1 T2 and T3?
Checkout is at noon.
Does Novotel London Heathrow Airport T1 T2 and T3 provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 5.00 per person, one-way, applies.
Where is Novotel London Heathrow Airport T1 T2 and T3 located?
Located in Hillingdon, this hotel is within 9 mi (15 km) of Twickenham Stadium, Hampton Court Palace and Windsor Castle. Richmond Park and Eventim Apollo are also within 12 mi (20 km). Heathrow Central Station is 9 minutes by foot and Heathrow Terminal 1-3 Underground Station is 13 minutes.
4.2
Very good
1,761 reviews
5 - Excellent
839
4 - Good
631
3 - Okay
167
2 - Poor
66
1 - Terrible
58

4.5/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Room was nice, quiet and well furnished. Check in staff not very welcoming. Notifications of Covid guidelines were very evident but there was absolutely no attempt to ensure guests followed these which resorted in many unsettling moments
Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 1 night in Sep 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel is a lot better then I expected for the price. Clean, friendly, lovely layout and the rooms are very comfortable, modern and large. Would highly recommend
Stayed 1 night in Sep 2020

4/5 Good

Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 2 nights in Sep 2020

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