Title: Holiday Inn London - Kensington High St. by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn London - Kensington High St. by IHG Travelers find a peaceful retreat on the hotel grounds in London, with international breakfast options fueling days of shopping exploration nearby. ## Photo gallery for Holiday Inn London - Kensington High St. by IHG ![Indoor pool - Holiday Inn London - Kensington High St. by IHG (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/83eef503.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/89798846-12c3-4b1e-8bee-cacbccc152ae-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Bar (on property) - Holiday Inn London - Kensington High St. by IHG (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/17825aab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, body treatments, aromatherapy - Holiday Inn London - Kensington High St. by IHG (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/582b623b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Holiday Inn London - Kensington High St. by IHG (London)](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/db39f02d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn London - Kensington High St., an IHG Hotel, offers a quiet garden and terrace in central London. Guests can book Swedish massages at the Imagine spa, work out in the health club, enjoy international dishes at Boulevard Restaurant, or relax with coffee in the lobby. ## Reviews 8.0 Very good ## Popular amenities - Spa - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9789&PinnedHotelID=9789&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Premium Room ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/84079eea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 7.4 Good 13 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Blackout drapes/curtains Shower/tub combination Hair dryer - 194 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Standard Room ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/8a6a13fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.6 Good 46 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Blackout drapes/curtains Shower/tub combination Hair dryer - 161 sq ft - Sleeps 2 - 1 Twin Bed ### View all photos for Standard Room, 1 King Bed, Accessible ![Standard Room, 1 King Bed, Accessible](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/63168826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible 7.8 Good 22 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Shower/tub combination Hair dryer Private bathroom - 279 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/e2f5e397.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed 7.0 Good 18 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Shower/tub combination Hair dryer Private bathroom - 257 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/8a6a13fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 7.6 Good 238 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Blackout drapes/curtains Shower/tub combination Hair dryer - 160 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/84079eea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 7.2 Good 32 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Blackout drapes/curtains Shower/tub combination Hair dryer - 194 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Twin Beds ![Suite, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/262b4473.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Twin Beds 8.4 Very good 7 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Shower/tub combination Hair dryer Private bathroom - 226 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Premium Room, 2 Twin Beds ![Premium Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/a08b06ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Twin Beds 7.6 Good 21 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Shower/tub combination Hair dryer Private bathroom - 194 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room, 2 Twin Beds ![Standard Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/c7829dde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds 7.4 Good 78 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Shower/tub combination Hair dryer Private bathroom - 161 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Room amenity](https://images.trvl-media.com/lodging/1000000/10000/9800/9789/4de0e621.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Air conditioning Connecting rooms available Flat-screen TV Pillow menu Shower/tub combination Hair dryer Private bathroom Coffee/tea maker - 431 sq ft - Sleeps 2 - 1 Twin Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14600000/14590600/14590583/a9b673c0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Belvilla Ilford Hill Hotel London Loxford - 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Grand Residences by Marriott London City Centre - Kitchen - Free WiFi - Air conditioning - Laundry 9.8 Exceptional 119 reviews CA $857 CA $1,028 total includes taxes & fees Feb 14 - Feb 15 [](https://www.expedia.ca/London-Hotels-47-Park-Street-Grand-Residences-By-Marriott.h23016.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=c4c96288-0e54-4a85-b59f-74267aaf3d0b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) ## About the area Near a metro station, Holiday Inn London - Kensington High St. by IHG is in London City Centre, a walkable area in London with great shopping. Kensington Palace and Royal Albert Hall are notable landmarks and Sky Garden is a popular area attraction. Olympia Events and Buckingham Palace are two other places to visit that come recommended. Guests appreciate the hotel's convenience to public transportation: High Street Kensington Station is just steps away and Earl's Court Station is 14 minutes by foot. [Visit our London travel guide](https://www.expedia.ca/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49978%2C-0.19276&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V8Hy58QT9lYvVrYj0rPcc78sWyo=) Wrights Lane, Kensington, London, England, W8 5SP ### What's nearby - Kensington High Street \- 3 min walk \- 0.3 km - Cromwell Road \- 6 min walk \- 0.5 km - Kensington Gardens \- 7 min walk \- 0.7 km - Kensington Palace \- 12 min walk \- 1.0 km - Royal Albert Hall \- 15 min walk \- 1.3 km ### Getting around - High Street Kensington Station - 2 min walk - Kensington (Olympia) Underground Station - 20 min walk - Heathrow Airport (LHR) - 34 min drive ### Restaurants - ‪Jacuzzi - ‬3 min walk - ‪Dishoom Kensington - ‬4 min walk - ‪McDonald's - ‬2 min walk - ‪Knoops - ‬4 min walk - ‪Pret a Manger - ‬4 min walk ## About this property ### Holiday Inn London - Kensington High St. by IHG Upscale hotel near Kensington Palace Located close to Royal Albert Hall and Olympia Events, Holiday Inn London - Kensington High St. by IHG provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage, a body wrap, or a body scrub at the onsite spa. The on-site international cuisine restaurant, Boulevard Restaurant, offers breakfast, lunch, and dinner. Fitness classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna. You'll also enjoy perks such as: - An indoor pool - Full breakfast (surcharge), self parking (surcharge), and an electric car charging station - Express check-out, express check-in, and meeting rooms - Coffee/tea in the lobby, an elevator, and multilingual staff - Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping Room features All 706 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property. Other amenities include: - Free tea bags/instant coffee and electric kettles - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with satellite channels - Wardrobes/closets, daily housekeeping, and phones ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/523300/523228/dec411a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Hotel and Conference Centre Gloucester London London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.2 Very good 2,125 reviews CA $149 CA $179 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=523228&PinnedHotelID=523228&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/26700/26612/f9c30265.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton London Kensington Kensington - Pet friendly - Free WiFi - Restaurant - Air conditioning 7.8 Good 1,003 reviews CA $132 CA $159 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=26612&PinnedHotelID=26612&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/11800/11715/be255fe1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, London South Kensington London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.0 Very good 1,051 reviews CA $178 CA $214 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=11715&PinnedHotelID=11715&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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GBP 17.95 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - Boulevard Restaurant - Lounge Bar - Starbucks ### Things to do - Fitness classes - Full-service spa - Health club - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Handrails in stairways - Stair-free path to entrance - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 8 floors - Ballroom - Banquet hall - Built in 1960 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 20.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately GBP 17.95 per person - Self parking fee: GBP 45 per day - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GBP 20.0 per night - Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Access to all recreational facilities is subject to a surcharge. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Children under 16 years old are not allowed in the swimming pool or health club without adult supervision Children under 16 years old are not allowed in the spa without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Close Hotel Kensington Close Kensington Close Hotel Holiday Inn London Kensington Hotel Holiday Inn London Kensington High St. Hotel Holiday Inn High St. Hotel Holiday Inn London Kensington High St. London Holiday Inn Holiday Inn London Kensington High St. Holiday Inn London Kensington High St. an IHG Hotel Holiday Inn London - Kensington High St. by IHG Hotel Holiday Inn London - Kensington High St. by IHG London Holiday Inn London - Kensington High St. by IHG Hotel London ## Frequently asked questions ### Does Holiday Inn London - Kensington High St. by IHG have a pool? ### How much does it cost to stay at Holiday Inn London - Kensington High St. by IHG? ### Is Holiday Inn London - Kensington High St. by IHG pet-friendly? ### How much is parking? ### What time is check-in at Holiday Inn London - Kensington High St. by IHG? ### What time is check-out at Holiday Inn London - Kensington High St. by IHG? ### Where is Holiday Inn London - Kensington High St. by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn London - Kensington High St. by IHG Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Amenities ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 772 8 - Good 492 6 - Okay 234 4 - Poor 113 2 - Terrible 105 ## Reviews ### 8/10 Good #### Dawn Jan 5, 2026 Liked: Cleanliness Disliked: Amenities Excellent location clean rooms ##### Dawn Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Daryl Jan 10, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Closely located near tube station. Pubs, restaurants and coffee shops 5 mins away. ##### Daryl Stayed 1 night in Jan 2026 ### 10/10 Excellent #### JANE LESLEY Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location ##### JANE LESLEY Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Jane Dec 31, 2025 Liked: Cleanliness, property conditions & facilities Very good and excellent service ##### Jane Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Sally Dec 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities The Hotel was very clean and staff were helpful and friendly. The swimming pool was lovely. A good location for the Royal Albert Hall. ##### Sally Stayed 1 night in Dec 2025 ### 10/10 Excellent #### GERALDINE Dec 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities GREAT STAFF, NICE BIGGER ROOM THIS TIME! THE BEST CLEANERS, AND FOOD IN THE BAR WAS GOOD PLUS CAFE - THE BARISTAS SWEET!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/6765714e-78d2-43e8-b40d-af3a709121fc-1765454988332.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/93bd4fc2-9b2b-4afb-aa82-5dba27ea0060-1765454988395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GERALDINE Stayed 7 nights in Dec 2025 ### 8/10 Good #### Cheryl Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Well placed for amenities and public transport. Staff courteous room spotless and lots of choice for breakfast. We used the spa area too although the steam room was closed and the jacuzzi could do with a refurb. The staff were very good though. ##### Cheryl Stayed 1 night in Dec 2025 ### 8/10 Good #### Sharon Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was beautiful breakfast was delicious however the pillows were terrible and we had a queen size quilt on a king bed which wasnt ideal ##### Sharon Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### sajeda Jan 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The area was in a very convenient spot near the tube station which was very helpful for a less than like 5 minute of a walk staff and everything was very clean. very nice. although I would say considering it was a very busy season to get the room, you have to wait till exactly 2:00 or if not a little bit later which was not my favorite preference ##### sajeda Stayed 6 nights in Dec 2025 ### 8/10 Good #### Paul Dec 4, 2025 Liked: Amenities Clean and modern. Room was quiet. More expensive than hotel next door but better quality. ##### Paul Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Heather Nov 30, 2025 Staff were excellent. Some things about the room needed attention. The pool was great, although there were some tiles missing at the shallow end. ##### Heather Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Rebecca Dec 10, 2025 Liked: Amenities An enjoyable overnight stay with excellent breakfast. I was allocated a disabled room which I didn’t need. I was on my own and it was disappointing not to be able to have a single room at more affordable price than the double king size bed and room. ![](https://a.travel-assets.com/ugc/hotel-reviews/78e2dbb7-e6e8-4315-b7a9-9d3e16a39d47-1765383901288.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/34f8f5b9-167f-44cf-90ae-dd183c893ffc-1765383903443.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rebecca Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Anna Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff. Good breakfast ##### Anna Stayed 1 night in Oct 2025 ### 4/10 Poor #### Yousef Jan 6, 2026 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities Staff not very friendly. Booked two rooms but we ended up on two different floors. Asked staff to accommodate us being on same floor but that was a no. Overall rooms are very small and I don’t think I will be staying in this hotel again. Main advantage being so close to Kensington high street tube station and restaurants on this major street. But amongst all hotels I stayed in London (lots of them) this was one of the worst and over priced for what you get. ##### Yousef Stayed 3 nights in Dec 2025 ### 8/10 Good #### Sylvia Dec 5, 2025 Liked: Amenities, property conditions & facilities Th staff at this hotel are exceptional, especially in the breakfast room. The gym is amazing. Location superb. Housekeeping is sketchy at best. Too focused on getting you to check out and nowhere to be seen to get your room serviced. Sheets not changed in 8days, glasses and coffee cups never cleared and replaced - had me to wash them - room furniture never cleaned. ##### Sylvia Stayed 8 nights in Nov 2025 ### 8/10 Good #### MARYJANE Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect Location when visiting Kensignton and Notting Hill ##### MARYJANE Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sian-Elin Nov 7, 2025 Liked: Amenities The staff were so helpful. They made our special occasion stay even more special. The only downside was breakfast on the Sunday morning when all the coffee machines weren’t working. Also, one of the lifts wasn’t working for three nights. Having said that, I would highly recommend Holiday Inn. It is a great hotel! ##### Sian-Elin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### LaShella Dec 21, 2025 Liked: Amenities, property conditions & facilities Disliked: Cleanliness The hotel location was perfect...in the heart of Kensington. Location was very convenient for trains, Uber, cabs and buses. The room accomodation was fair... the carpet was dirty and very soiled. The love seat was also not clean...very worn and could have benefited from a good shampoo. Otherwise, the bathroom was spotless and the breakfast bar was very satisfactory. The staff was friendly especially Ali who worked the Starbucks counter. He was very friendly and demonstrated impeccable customer service skills. I would stay at this location again but will request a room where some.of the amenities are not as worn and soiled. ##### LaShella Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Deborah Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked that the hotel didn't seem to have issues. The room always looked clean and nice. The staff were excellent. You couldn't beat the location. This is a fabulous hotel, that I would highly recommend. ##### Deborah Stayed 4 nights in Sep 2025 ### 8/10 Good #### Stephen Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Hotel The staff were warm, friendly and helpful. Couldn’t ask for more. ##### Stephen Stayed 1 night in Sep 2025 ### 8/10 Good #### Daniele Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and itnwas quiet ##### Daniele Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Edward Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, popular hotel. Phenomenal area. Good pool and steam room. Good bar. ##### Edward Stayed 3 nights in Aug 2025 ### 8/10 Good #### Brian Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A large hotel, but spacious areas and plenty of room at breakfast. Nice swimming pool, decent 18m length. Good location for tube. ##### Brian Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Richard W Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel great location ##### Richard W Stayed 1 night in Jun 2025 ### 8/10 Good #### Charlie Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were really impressed with this Holiday Inn. The staff were exceptional, friendly and professional. 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