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Leonardo Royal London City - Tower Hill

Photo gallery for Leonardo Royal London City - Tower Hill

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes

Overview of Leonardo Royal London City - Tower Hill

Leonardo Royal London City - Tower Hill

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
8-14 Cooper's Row, London, England, EC3N 2BQ

Explore the area

  • Popular LocationTower Bridge9 min walk
  • Popular LocationTower of London15 min walk
  • Popular LocationThe Shard16 min walk
  • AirportLondon (LHR-Heathrow)53 min drive

Choose dates to view prices

About this area

London

Leonardo Royal London City - Tower Hill is located in London City Centre, a neighborhood in London, and is in the city center and on a river. Tower of London and Globe Theatre are cultural highlights, and some of the area's notable landmarks include Tower Bridge and St. Paul's Cathedral. Looking to enjoy an event or a game? See what's going on at Excel Exhibition Centre or O2 Arena. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Tower Hill Station is just steps away and Tower Gateway DLR Station is 4 minutes by foot.

What's nearby

  • Tower Bridge - 9 min walk
  • London Bridge - 13 min walk
  • Tower of London - 15 min walk
  • The Shard - 16 min walk
  • Borough Market - 18 min walk

Getting around

  • Fenchurch Street Station - 2 min walk
  • Tower Hill Station - 2 min walk
  • Heathrow Airport (LHR) - 53 min drive

Restaurants

  • Forum Restaurant — 1 min walk
  • Lutetia Bar and Brasserie — 1 min walk
  • Brasserie Blanc — 2 min walk
  • The Liberty Bounds — 2 min walk
  • Bodean's — 3 min walk

About this property

Leonardo Royal London City - Tower Hill

Riverfront London hotel in London City Centre, near Tower Bridge
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 307 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with cable channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.
Leonardo Royal London City - Tower Hill offers 307 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 20 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Italian
  • Spanish

Business services

  • Business center
  • Conference center
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Grange
City Grange Hotel
Grange City
Grange City Hotel
Grange Hotel
Grange Hotel City
Hotel Grange
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Leonardo Royal London City
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London Leonardo Royal Hotel London City Hotel
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Grange City Hotel
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Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 458 out of 1009 reviews
5 - Excellent 45%
Rating 4 - Good. 318 out of 1009 reviews
4 - Good 32%
Rating 3 - Okay. 138 out of 1009 reviews
3 - Okay 14%
Rating 2 - Poor. 66 out of 1009 reviews
2 - Poor 7%
Rating 1 - Terrible. 29 out of 1009 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and vibrant with all of the decor family friendly… the room service cleaning team and staff were great with requests… I’ve seen better showers and clean bathrooms that’s all that needed spotless, other than that it was clean
Stayed 2 nights in Sep 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel has such huge potential it’s such a shame that certain things let it down. We had 2 rooms with our family. Executive rooms Location is amazing walking distance from tower bridge, breakfast was great, pool spa was good. Unfortunately A/C was not working and the rooms were boiling. We tried to call reception none of the phones worked in any of the rooms. Had to go down to reception every time for a query and we were on 7th floor. Got our rooms changed but no A/C in the next either. It seems the staff were told to act surprised about the a/c and phones but clearly this has been an issue for months from previous reviews. they gave us fans but it did nothing we weren’t able to sleep. Rooms were not cleaned had to be requested they didn’t even refresh teas coffees cups etc Also there was no dress code for breakfast we saw a woman come down in her bathrobe and slippers eating at the table. Such a shame, if the hotel invested in their A/C and phone system and had a dress code this would be an amazing place to stay.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate. The staff were incredibly friendly and diligent and couldn't do enough to help. I stayed there with a group of friends for my 50th Birthday and they laid on some treats in my room to share with my friends. The spa facilities are amazing and nothing is too much trouble. Great-sized rooms.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,lovely staff and great amenities
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really well located, just a minute from Tower Hill tube, five minutes' walk from Aldgate. All the staff we spoke to were nothing but friendly, professional and helpful. Our room was massive, with two really comfortable beds. It suffered a little from 'hotel lighting syndrome', with some quite dark spots. I wouldn't have wanted to read or work there for any length of time. The room was down a little by the bathroom, which wasn't as well appointed as the bedroom. The shower cubicle was small, with limescale discolouration around the fittings. Towels were stacked on a rack above the bath but behind a fixed shower screen - anyone with mobility issues would have struggled with climbing over the high bath side. The spa area was busy but not crowded and well maintained. The sauna and jacuzzi were very welcome after a half marathon! I can't comment on the food service. There's very little information on the website, and nothing in the room. I understand touch points have been removed from rooms but why not add a brief menu or a QR code to the welcome letter?
Stayed 2 nights in Sep 2021