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The Strand Palace Hotel

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Deluxe Double | In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi
Deluxe Studio King | In-room safe, desk, blackout drapes, free WiFi
Superior Single | In-room safe, desk, blackout drapes, free WiFi
Deluxe Studio Double | In-room safe, desk, blackout drapes, free WiFi

Overview of The Strand Palace Hotel

VIP Access

The Strand Palace Hotel

4.0 star property

8.4/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
372 The Strand, London, England, WC2R 0JJ

Explore the area

  • Popular LocationPiccadilly Circus12 min walk
  • Popular LocationLondon Eye14 min walk
  • Popular LocationBig Ben16 min walk
  • AirportLondon (LHR-Heathrow)46 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

London

In the entertainment district, The Strand Palace Hotel is in London City Centre, a neighborhood in London with great airport proximity. Buckingham Palace and London Dungeon are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Big Ben. Looking to enjoy an event or a game while in town? See what's going on at O2 Arena. Guests love the hotel's convenience to public transportation: Covent Garden Underground Station is 5 minutes by foot and Charing Cross Underground Station is 6 minutes.

What's nearby

  • Covent Garden Market - 4 min walk
  • Trafalgar Square - 7 min walk
  • Piccadilly Circus - 12 min walk
  • London Eye - 14 min walk
  • Big Ben - 16 min walk

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • Nell Gwynne Tavern - 2 min walk
  • LEON - 2 min walk
  • Christopher's - 2 min walk
  • Campagne + Fromage - 2 min walk
  • Sofra - 3 min walk

About this property

The Strand Palace Hotel

4-star eco-friendly hotel near Trafalgar Square
Close to London Eye and Piccadilly Circus, The Strand Palace Hotel provides shopping on site, dry cleaning/laundry services, and a bar. The onsite British cuisine restaurant, Haxells Restaurant & Bar, features light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • Full breakfast (surcharge), express check-out, and a porter/bellhop
  • Multilingual staff, laundry services, and smoke-free premises
  • A computer station, tour/ticket assistance, and an elevator
  • Guest reviews give top marks for the helpful staff and proximity to the airport
Room features
All 785 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 18-18 for adults and GBP 10-10 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Haxells Restaurant & Bar

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between GBP 18 and GBP 18 for adults, GBP 10 and GBP 10 for children (approximately)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel Hotel
The Strand Palace Hotel London
The Strand Palace Hotel Hotel London

Frequently asked questions

Is The Strand Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Strand Palace Hotel?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at The Strand Palace Hotel on Jan 6, 2023 start from CA $263.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Strand Palace Hotel?

This property doesn't offer parking.

What time is check-in at The Strand Palace Hotel?

Check-in is from 2:00 PM - anytime. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at The Strand Palace Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Strand Palace Hotel located?

Located in London City Centre, this eco-friendly hotel is within a 15-minute walk of Covent Garden Market, Piccadilly Circus, and London Dungeon. Big Ben and Buckingham Palace are also within 1 mi (2 km). Covent Garden Underground Station is 5 minutes by foot and Charing Cross Underground Station is 6 minutes.

Can I cancel my reservation for free at The Strand Palace Hotel and receive a full refund?

Yes, The Strand Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Strand Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very good

Rating 10 - Excellent. 970 out of 1885 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 579 out of 1885 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 191 out of 1885 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 90 out of 1885 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 55 out of 1885 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Good

Andrew
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating. Food was delicious. Bed was comfortable.
Stayed 1 night in Dec 2022

4/10 Poor

Michael
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room No VIP services offered No coffee machines working at breakfast on the 3rd Dec

8/10 Good

Sarah
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was difficult to get a drink at the bar if there were no tables you couldn’t have a drink

6/10 Okay

Lauren
Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel itself is in a great location for lots of tourist spots and shopping. For the price I paid for a king size room I was very disappointed!. The room was small and the bed just two beds pushed together all night my husband and I kept rolling towards the crack in the middle. Very uncomfortable pillows and mattress too. Shower was clean but power of shower not the best. Breakfast options are there but bland in taste. The staff are very friendly and check inefficient. We could check in from 2:00, but the room wasn’t ready until 3:15 which stunted out options a little whilst waiting.

10/10 Excellent

Angelica
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All about location! walk to the main attractions in London. My room was small but good for one person, clean y quiet. Breakfast buffet was very good!

10/10 Excellent

Kathy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Convenient location, steps away from Covent Garden markets.

10/10 Excellent

Naomi
Liked: Cleanliness, staff & service, amenities
The service was great, location was super convenient.

10/10 Excellent

John
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location

10/10 Excellent

Darren
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very polite & welcoming staff. Had a nice bottle of bubbly & anniversary card waiting in our room. Definitely will be back.
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Strand Palace is my go-to hotel in London. It is in a perfect location on The Strand with easy walking to Trafalger Square, CoventGarden, the West End theatre district and Picadilly Circus. The hotel was recently renovated and the rooms are nice but not extravagant, but how much time do you spend in your room when you are on vacation in London? Great value for the money and can’t be beat for the location.
Stayed 3 nights in Nov 2022