Title: Copal Tulum Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=44035250&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Copal Tulum Hotel Luxury hotel with 2 restaurants and 2 outdoor pools ## Photo gallery for Copal Tulum Hotel ![Exterior - Copal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c338811c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/55440fd8-b96c-4a10-b728-b179f8c375bf-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Premium Apartment, 2 Bedrooms, Private Pool, Garden View | Living room - Copal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/b5e11f7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 3 Bedrooms, Private Pool, Garden View | Private kitchen - Copal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/75cdbaf9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, memory foam beds, minibar - Copal Tulum Hotel (Tulum)](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/b7735e9e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Copal Tulum Hotel offers a peaceful retreat with 2 outdoor pools, a poolside bar, sun terrace, and firepit. The Healing Spot provides body scrubs and facials. Enjoy international cuisine at 2 restaurants. Free self-parking and express check-in/out services. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Bar - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=44035250&PinnedHotelID=44035250&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 13 of 13 rooms ### View all photos for Deluxe Double Room, 1 King Bed, Terrace ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/99569c21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Terrace 8.6 Excellent 11 reviews ### Highlights Deck/patio Yard Soundproofed Air conditioning Smart TV Down duvet Premium bedding Ceiling fan - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Luxury Apartment, 1 Bedroom, Terrace, Garden View ![Private kitchen](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/d87935b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 1 Bedroom, Terrace, Garden View 9.0 Wonderful 4 reviews ### Highlights Deck/patio Yard Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchen Smart TV - 1023 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 King Sofa Bed ### View all photos for Premium Double Room, 1 King Bed, Private Pool, Garden View ![Private pool](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c550ffaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 1 King Bed, Private Pool, Garden View 8.0 Very good 19 reviews ### Highlights Deck/patio Yard Soundproofed Private pool Air conditioning Smart TV Down duvet Premium bedding - 786 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View ![Private kitchen](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/79f5890b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View 8.6 Excellent 10 reviews ### Highlights Deck/patio Yard Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchen Smart TV - 807 sq ft - Sleeps 4 - 1 King Bed and 1 King Sofa Bed ### View all photos for Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View ![Private pool](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c4bdc489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View 9.2 Wonderful 5 reviews ### Highlights Deck/patio Yard Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - 1163 sq ft - Sleeps 4 - 1 King Bed and 1 King Sofa Bed ### View all photos for Luxury Apartment, 2 Bedrooms, Terrace, Garden View ![Private kitchen](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/d87935b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms, Terrace, Garden View 9.6 Exceptional 5 reviews ### Highlights Deck/patio Yard Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchen Smart TV - 1313 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 King Sofa Bed ### View all photos for Luxury Apartment, 1 Bedroom, Private Pool ![43-inch Smart TV with satellite channels, TV, Netflix](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c086cd7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 1 Bedroom, Private Pool ### Highlights Deck/patio Yard Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - 969 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 King Sofa Bed ### View all photos for Premium Apartment, 1 Bedroom, Private Pool, Garden View ![Private pool](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/c550ffaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 1 Bedroom, Private Pool, Garden View 9.8 Exceptional 6 reviews ### Highlights Deck/patio Yard Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - 1658 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 King Sofa Bed ### View all photos for Luxury Apartment, 2 Bedrooms, Private Pool, Garden View ![43-inch Smart TV with satellite channels, TV, Netflix](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/5a7ab945.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms, Private Pool, Garden View 7.4 Good 3 reviews ### Highlights Deck/patio Yard Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - 1776 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 King Sofa Bed ### View all photos for Luxury Apartment, 3 Bedrooms, Private Pool, Garden View ![Private pool](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/a77b5460.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 3 Bedrooms, Private Pool, Garden View ### Highlights Deck/patio Yard Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - 2314 sq ft - 3 bedrooms - Sleeps 8 - 2 King Beds, 2 Twin Beds and 1 King Sofa Bed ### View all photos for Premium Apartment, 2 Bedrooms, Private Pool, Garden View ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/cdc9cb7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 2 Bedrooms, Private Pool, Garden View ### Highlights Deck/patio Yard Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - 2303 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Twin Beds and 1 King Sofa Bed ### View all photos for Luxury Apartment, 4 Bedrooms, Garden View ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/0f5c0baf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 4 Bedrooms, Garden View ### Highlights Deck/patio Yard Separate sitting area Soundproofed Private pool Air conditioning Free cribs/infant beds Kitchen - 3100 sq ft - 4 bedrooms - Sleeps 10 - 2 King Beds, 4 Twin Beds and 1 King Sofa Bed ### View all photos for Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View ![Premium bedding, down comforters, memory foam beds, minibar](https://images.trvl-media.com/lodging/45000000/44040000/44035300/44035250/35be846b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View ### Highlights Deck/patio Yard Soundproofed Air conditioning Free cribs/infant beds Kitchen Smart TV Down duvet - 3 bedrooms - Sleeps 8 - 3 King Beds and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/47376a15_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 278 reviews CA $478 CA $658 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6ca8eae6-c248-40cb-bbc3-de91bc887e6b&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - 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Adults Only - All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 1,619 reviews CA $562 CA $686 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6ca8eae6-c248-40cb-bbc3-de91bc887e6b&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/29000000/28930000/28929900/28929900/04a19512.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delek Tulum Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 332 reviews CA $397 CA $485 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6ca8eae6-c248-40cb-bbc3-de91bc887e6b&top_cur=CAD) Ad ![6 outdoor pools, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/96000000/95900000/95893500/95893460/774b38f6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Family Selection At Grand Palladium Kantenah Resort & Spa - 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On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,021 reviews CA $427 CA $522 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6ca8eae6-c248-40cb-bbc3-de91bc887e6b&top_cur=CAD) Ad ![5 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2810000/2802600/2802513/5f7331cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Palladium Colonial Resort & Spa All Inclusive Kantenah - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 1,006 reviews CA $384 CA $470 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=6ca8eae6-c248-40cb-bbc3-de91bc887e6b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20205%2C-87.46056&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x5bklrAZuD79VgVqMXHGNmef39g=) Calle Ixchel sn, Tulum, QROO, 77760 #### What's nearby - Dos Aguas Park \- 11 min walk \- 1.0 km - Hospital de Tulum \- 16 min walk \- 1.4 km - Jaguar Park \- 17 min walk \- 1.5 km - Hunab Lifestyle Center \- 17 min walk \- 1.5 km - Tulum Mayan Ruins \- 11 min drive \- 4.6 km #### Getting around - Cancun Intl. Airport (CUN) - 111 min drive #### Restaurants - ‪Jasmine - ‬13 min walk - ‪Coco Cafe - ‬13 min walk - ‪Olio - ‬18 min walk - ‪Mercado Tulum - ‬13 min walk - ‪La Cocina Del Pueblo - ‬12 min walk ## About this property ### Copal Tulum Hotel Luxury hotel near Tulum Mayan Ruins Take advantage of a poolside bar, a terrace, and a firepit at Copal Tulum Hotel. Indulge in aromatherapy, a facial, and a body scrub at The Healing Spot, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a garden and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools along with sun loungers - Free self parking - Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and an elevator - Guest reviews speak highly of the pool, helpful staff, and first-rate property condition Room features All 85 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property. Other conveniences in all rooms include: - Memory foam beds and down comforters - Bathrooms with rainfall showers and designer toiletries - 43-inch Smart TVs with Netflix and satellite channels - Private yards, a personal chef, and ceiling fans ## Similar properties ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/b3c3466b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 122 reviews CA $111 CA $138 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/93000000/92990000/92983900/92983826/782955a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Prana Boutique Hotel Tulum City Center - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 395 reviews CA $72 CA $95 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/62000000/61580000/61573700/61573622/a46d3775.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 301 reviews CA $172 CA $240 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=61573622&PinnedHotelID=61573622&HadPinnedHotel=true®ionId=-1&adults=2) ![Fusion cuisine](https://images.trvl-media.com/lodging/17000000/16520000/16516900/16516809/0beb020f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O Tulum - Adults Only Tulum - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 583 reviews CA $65 CA $82 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=16516809&PinnedHotelID=16516809&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/49189c4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 288 reviews CA $95 CA $152 total includes taxes & fees Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=78771341&PinnedHotelID=78771341&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/70808e99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 77 reviews CA $132 CA $164 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/ed0eb1f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washer - Dryer 8.8 Excellent 192 reviews CA $89 CA $112 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/18000000/17940000/17937100/17937052/6eab5432.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 640 reviews CA $228 CA $321 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=17937052&PinnedHotelID=17937052&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/a73ec756.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NAJ TULUM Zama - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 85 reviews CA $82 CA $103 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15940000/15937400/15937308/91a100e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nueva Vida de Ramiro Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 932 reviews CA $154 CA $191 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=15937308&PinnedHotelID=15937308&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free secured, uncovered self parking on site ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 360 to 360 per person - 2 restaurants - A bar/lounge - A poolside bar ### Restaurants on site - Copal Gastro Bar - Kokoro ### Things to do - 2 outdoor pools - 24-hour gym - Bicycle rentals - Bicycle tours - Full-service spa ### Family friendly - 2 outdoor pools - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Firepit - Garden - Pool loungers - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Spa open daily - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (39 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Memory foam mattress - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch smart TV with satellite channels - Netflix ### Food and drink - Chef service - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Laptop workspace - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person - Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Pool access available from 7:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Guests under 16 years old are not allowed in the spa ### Property is also known as Copal Tulum Hotel Hotel Copal Tulum Hotel Tulum Copal Tulum Hotel Hotel Tulum ## Frequently asked questions ### Does Copal Tulum Hotel have a pool? ### How much does it cost to stay at Copal Tulum Hotel? ### Is Copal Tulum Hotel pet-friendly? ### How much is parking? ### What time is check-in at Copal Tulum Hotel? ### What time is check-out at Copal Tulum Hotel? ### Does Copal Tulum Hotel provide a shuttle to the airport? ### Where is Copal Tulum Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Copal Tulum Hotel Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 665 8 - Good 152 6 - Okay 64 4 - Poor 53 2 - Terrible 68 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Tam Nov 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great rooms and staff was wonderful to deal with. ##### Tam Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Aliya Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was amazing!! Staff was very friendly and accommodating. ##### Aliya Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Wyatt Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful hotel with many pools and 2 great restaurants. Special thanks to the great staff. ##### Wyatt Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Byron Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was amazing Manuel and Eddie were amazing ![](https://a.travel-assets.com/ugc/hotel-reviews/12261c23-d255-4724-b8e4-a1dfe2431766-1761007100855.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ad61d549-15fd-46fe-932d-64a9db82f4d3-1761007101199.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/341a067e-ef69-4395-be28-746837ebe0a8-1761007103128.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f26e4b92-2995-429d-9500-7a92c829d153-1761007103373.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Byron Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Frank Gordon Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My room was huge, cleaned to perfection every day, the private pool was good for an evening dip, and a massage at the spa relaxed and refreshed my body each day. And all the staff, especially the front desk staff were welcoming knowledgeable and helpful when I need anything. ![Private Pool](https://a.travel-assets.com/ugc/hotel-reviews/9f455dd6-1b37-4fea-b72b-16637f736052-1761023996631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room - Kitchen / Lounge](https://a.travel-assets.com/ugc/hotel-reviews/9c2ac7fe-4e6d-4cc7-a52b-a8eec46f69e5-1761024000512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedroom](https://a.travel-assets.com/ugc/hotel-reviews/f4257d49-8139-497a-a2f0-0f8ce8e2a70f-1761024019679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Desk with Private Pool](https://a.travel-assets.com/ugc/hotel-reviews/032aaa58-199a-413b-bca4-66f9f672a352-1761024012461.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Frank Gordon Stayed 1 night in Oct 2025 ### 10/10 Excellent #### TaNiesha Nov 6, 2025 Liked: Cleanliness, property conditions & facilities Staff ##### TaNiesha Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Di Marie Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this hotel ##### Di Marie Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### felicia Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every thing I ate in both restaurants were amazingly good our room was so nice and comfortable all the staff are friendly and helpful loved this place ##### felicia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### maria alexandra Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful and are stay was very pleasant. ##### maria alexandra Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Frank Gordon Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is stunning. The rooms with private pools are very spacious and well maintained and clean by the staff. The front desk staff are exceptional in their knowledge of Tulum and tourism service providers, in fact one of their recommendations led to three amazing days of cenote diving for me with a private guide which was followed each day by a massage from an excellent masseuse. And I also particularly appreciated their recommendation to look at the stunning sunsets. ![](https://a.travel-assets.com/ugc/hotel-reviews/2101da14-dc29-40d6-b825-337cd887ee89-1761285904851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8d1fe68-50e2-4cea-a8aa-15d185fbdf80-1761285905422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d1211176-d40c-47a2-b78b-7e087d127b53-1761285907598.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58d5df0f-7393-4fac-929b-b540dea0b9e4-1761285907349.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Frank Gordon Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Jorge Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Jorge Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kyerra Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and nice people will be back soon ![](https://a.travel-assets.com/ugc/hotel-reviews/b0e4ed0b-66bf-4c24-8e97-ba2fa166ba65-1755143128290.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/753c8afd-cd91-4d6a-9933-6f617d0a581b-1755143115742.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4e9d594d-e2a6-4362-bf9c-07dc5384dabd-1755143115022.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/74b542ee-4dd1-4673-a916-16f757d281e4-1755143133052.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kyerra Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jason Jul 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel for the price. I’ve stayed multiple times and enjoyed the experience. ##### Jason Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Amber Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place to stay in Tulum. ##### Amber Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Owen Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ivy at the front desk was exceptionally nice and gave us recommendations on things to do and places to eat in Tulum. Additionally, Max was fun to talk to and super helpful with any questions that we had. Even though my friend and I speak Spanish, all of the hotel staff seemed to be pretty bilingual and able to communicate in English if needed. We didn’t eat breakfast at the hotel, so I can’t comment on that, but the food at the Copal Bistro Restaurant (the one in the hotel) was really good. The pasta and salmon that we ordered were excellent. A little bit on the pricier side, but good food, nonetheless. The hotel was clean and room service changed our sheets every day and cleaned the bathroom and emptied the trash. No complaints there. Even though we didn’t use it, the room came with pans to cook in, plates, glasses, knives, forks, spoons, toaster, and most things needed to cook. If I ever go back to Tulum, I would definitely stay there again and would recommend others to stay there. ![](https://a.travel-assets.com/ugc/hotel-reviews/e1b6bffd-85b7-4e56-b799-1994ce794114-1765330086633.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9e6eef49-d174-46f0-97ba-da999fd460b9-1765330083666.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ea2411d3-a58d-4f56-ae4a-72bcb79e9e4a-1765330084171.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Owen Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Rosemary Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was nice pleasant ##### Rosemary Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### John Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the calm and peaceful atmosphere here. It was well kept and very clean rooms. Staff were very friendly and helpful! We will be coming back to stay again! ![](https://a.travel-assets.com/ugc/hotel-reviews/c03bc246-763e-4a43-97d9-9e874492fcab-1753939645010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8f5b294e-3d9c-43b1-ac7c-650cb5d0f27b-1753939644942.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Reynaldo Jul 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great boutique like hotel, great options with your own personal plunge pool. Great breakfast, lunch, and dining options. Loved the Jungle feel within the hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/19faa4d2-6f97-40d1-a141-03b3e89acd7d-1751650986902.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3dc4db18-2235-44aa-b9ac-c7b1247d8bbb-1751650985704.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Reynaldo Stayed 3 nights in May 2025 ### 10/10 Excellent #### Marie Oct 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities N/a ##### Marie Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### THADINE Mar 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay. ##### THADINE Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Rafael Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, hotel was clean and quiet ##### Rafael Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Raheem Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great and rooms were very nice! ##### Raheem Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Jessica Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities I couldn’t say enough good things about this property. We stayed for 2 weeks and enjoyed every single day we were there. Outside area: Beautiful and jungle like around the pool, restaurant and rooms. So well maintained. Gym: perfect little fitness studio with a treadmill, elliptical, free weights and a machine for pulls. Pools: 2 main pools - rooftop or the main pool which is long enough to swim laps if desired. Room: our studio with private pool was amazing. Excellent working a/c and fans, comfortable big bed, full kitchen facilities (dishes, pots, pans, etc) and table to eat at, living room with comfy couch and smart TV, big closet with drawers and a bathroom with good water pressure and temperature control. Service: the staff are super friendly and helpful and they do an amazing job of assisting at reception or cleaning the rooms. Extras: bike rental available for extra charge, towels for the pool or to take to the beach, spa services if desired and cold fruit water always available in reception. Area of Tulum: we thought it was ideal. Right between the beach and Tulum Town. It’s in a quiet area away from heavy traffic and has lots of stores within bike or walking distance. If I came back to Tulum, I’d for sure stay here again without hesitation. ##### Jessica Stayed 14 nights in Nov 2025 ### 10/10 Excellent #### Emanuel Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place! ##### Emanuel Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Robert May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect zen place and very comfortable rooms, food and staff were very accomadating and knowledgeable, everyone helped with needs, excursions and taxi services. ##### Robert Stayed 4 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Panamera](https://www.expedia.ca/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Hotel Bardo](https://www.expedia.ca/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Diamante K - Inside Tulum National Park](https://www.expedia.ca/Tulum-Hotels-Diamante-K.h6468296.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Nest Tulum](https://www.expedia.ca/Tulum-Hotels-Nest-Tulum.h42607249.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Layla Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Layla-Tulum-Adults-Only.h70124964.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)