"The traditional style of the building made for a very cool stay, the room was nice and felt spacious and the beds were comfortable to sleep on as well. I also loved the plants and neighborhood that surrounded the ryokan too. All made for a very comforting stay."
"The traditional style of the building made for a very cool stay, the room was nice and felt spacious and the beds were comfortable to sleep on as well. I also loved the plants and neighborhood that surrounded the ryokan too. All made for a very comforting stay."
"Beautiful and funky property. The shared spaces were very nicely appointed with a room full of records and artsy books. Loved the indoor and outdoor onsens here as well. The tatami mats and floor seats were a unique experience as well. The only small negative is that it is a little off the beaten path but even with that point & that it was raining, we very much enjoyed our stay here and would recommend."
"Beautiful and funky property. The shared spaces were very nicely appointed with a room full of records and artsy books. Loved the indoor and outdoor onsens here as well. The tatami mats and floor seats were a unique experience as well. The only small negative is that it is a little off the beaten path but even with that point & that it was raining, we very much enjoyed our stay here and would recommend."
"The staff here were so friendly and helpful. They really made you feel welcomed and helped you settle in. The property is beautiful, a classic traditional Japanese style ryokan and they provide slippers and robes as well. It was a very enjoyable stay for us. Even given the 15-20minute walk from the train station, you’re surrounded by beautiful nature and architecture, so it doesn’t feel very far at all. Our room had a private onsen which was fantastic, definitely a highlight! We recommend...
"The staff here were so friendly and helpful. They really made you feel welcomed and helped you settle in. The property is beautiful, a classic traditional Japanese style ryokan and they provide slippers and robes as well. It was a very enjoyable stay for us. Even given the 15-20minute walk from the train station, you’re surrounded by beautiful nature and architecture, so it doesn’t feel very far at all. Our room had a private onsen which was fantastic, definitely a highlight! We recommend...
"This is a beautiful Japanese inn. We loved having the whole experience including the use of the private onsen, the beautiful tatami mats, the delicious multi course meal, and wonderful staff. It's very close to gora station so it's very convenient. It's a wonderful value for a indescribable experience."
"This is a beautiful Japanese inn. We loved having the whole experience including the use of the private onsen, the beautiful tatami mats, the delicious multi course meal, and wonderful staff. It's very close to gora station so it's very convenient. It's a wonderful value for a indescribable experience."
"The onsens and meals were very nice. It was an excellent experience of staying in a traditional ryokan.
A bit of a hike if you walk up the to the ryokan from the train station and taxis are practically not present, luckily you can leave your luggage at the ryokan before check in and go explore the town"
"The onsens and meals were very nice. It was an excellent experience of staying in a traditional ryokan.
A bit of a hike if you walk up the to the ryokan from the train station and taxis are practically not present, luckily you can leave your luggage at the ryokan before check in and go explore the town"
"Good 1 night stay ,best english speaking staff (manager)in my whole trip helpful and give detailed check in info ,also station pick up with very short notice .Thanks"
"Good 1 night stay ,best english speaking staff (manager)in my whole trip helpful and give detailed check in info ,also station pick up with very short notice .Thanks"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This is a remarkable hotel! It was absolutely beautiful. We loved the Onsens and our room. The service was excellent and everyone was very helpful. The kids enjoyed the free ice cream.
This is a remarkable hotel! It was absolutely beautiful. We loved the Onsens and our room. The service was excellent and everyone was very helpful. The kids enjoyed the free ice cream.
The staff were friendly and accommodating. We arrived early to check in our bags. They also helped us with our breakfast bentos which we couldn't find a place to heat up. We were extremely thankful for this as we arrived very hungry! We went out for a walk around the area and took the bus to lake ashinoko, hakone shrine and a boat ride. Afterwards, we came back after the standard check in time to claim our bags to move to the room, but our bags were already in our room for us! The private onsen...
The staff were friendly and accommodating. We arrived early to check in our bags. They also helped us with our breakfast bentos which we couldn't find a place to heat up. We were extremely thankful for this as we arrived very hungry! We went out for a walk around the area and took the bus to lake ashinoko, hakone shrine and a boat ride. Afterwards, we came back after the standard check in time to claim our bags to move to the room, but our bags were already in our room for us! The private onsen...
Nathan
Reviewed November 4, 2026Reviewed November 4, 2026
My wife and I was extremely happy with my stay at Hakone Airu. It was our first time in that part of the town and hotel. First off, the staff was very friendly and helpful. The location was perfect; Away from busy town and off to a quieter part of the town. It was also very convenient as the train station is located only 10 minutes by walk.
As for the rooms and food, the rooms were fantastic, spacious and the en-suite onsen was the highlight. It was convenient and we could take a bath...
My wife and I was extremely happy with my stay at Hakone Airu. It was our first time in that part of the town and hotel. First off, the staff was very friendly and helpful. The location was perfect; Away from busy town and off to a quieter part of the town. It was also very convenient as the train station is located only 10 minutes by walk.
As for the rooms and food, the rooms were fantastic, spacious and the en-suite onsen was the highlight. It was convenient and we could take a bath...
Jeng Bill
Reviewed October 12, 2026Reviewed October 12, 2026
Easy to get to once you find the right bus from the train station (Odawara or Hakone-Yumoto). Staff will greet you just after you cross the bridge and start the check in process. We went during cherry blossom season so there was a seasonal welcome drink we tried.
The room we had was amazing, the lady that checked us in kindly gave a tour of the room and made sure we had everything we needed before letting us settle in. Everything was clean, the in-room onsen was great. You cannot see any other...
Easy to get to once you find the right bus from the train station (Odawara or Hakone-Yumoto). Staff will greet you just after you cross the bridge and start the check in process. We went during cherry blossom season so there was a seasonal welcome drink we tried.
The room we had was amazing, the lady that checked us in kindly gave a tour of the room and made sure we had everything we needed before letting us settle in. Everything was clean, the in-room onsen was great. You cannot see any other...
When you step in it like all you sense are targeted. I loved the smell the most. It was lake sage is the best that I could compare it to. If you have the chance stay here and try to get the room with your private Onsen.
When you step in it like all you sense are targeted. I loved the smell the most. It was lake sage is the best that I could compare it to. If you have the chance stay here and try to get the room with your private Onsen.
Andrew
Reviewed November 2, 2026Reviewed November 2, 2026
Amazing experience! Hotel was clean, staff was friendly and open air bath was phenomenal! Dinner and breakfast were delicious, overall very authentic and comfortable experience. Great way to end a trip!
Amazing experience! Hotel was clean, staff was friendly and open air bath was phenomenal! Dinner and breakfast were delicious, overall very authentic and comfortable experience. Great way to end a trip!
Sarah
Reviewed October 29, 2026Reviewed October 29, 2026
We had a wonderful stay at this hotel. The staff were very friendly and the property itself is beautiful. Such a unique idea with the late check in and late check out. It made it an easy transition from arriving mid afternoon from Kyoto and transitioning to our ryokan after the afternoon check out. Drinks were well made and the public bath was so welcome at the end of a long day exploring the Hakone area. The complementary snacks and drinks in the room was also a nice touch.
We arrived early...
We had a wonderful stay at this hotel. The staff were very friendly and the property itself is beautiful. Such a unique idea with the late check in and late check out. It made it an easy transition from arriving mid afternoon from Kyoto and transitioning to our ryokan after the afternoon check out. Drinks were well made and the public bath was so welcome at the end of a long day exploring the Hakone area. The complementary snacks and drinks in the room was also a nice touch.
We arrived early...
Charlie
Reviewed November 3, 2026Reviewed November 3, 2026
Wonderful first experience with an Onsen/Ryokan style hotel. Friendly staff and excellent traditional Japanese facilities and dining. Only drawback was the proximity to the highway which was a little noisy when using the onsen rooms; however, it was very convenient to catch public transportation due to its proximity to the main road. Would recommend this stay.
Wonderful first experience with an Onsen/Ryokan style hotel. Friendly staff and excellent traditional Japanese facilities and dining. Only drawback was the proximity to the highway which was a little noisy when using the onsen rooms; however, it was very convenient to catch public transportation due to its proximity to the main road. Would recommend this stay.
Marcus
Reviewed October 18, 2024Reviewed October 18, 2024
The service really impressed us. From the moment they picked us up from the station to when they drove us back at the end of the stay, I felt really pampered.
I would definitely recommend to call them to pick you up at the miyanoshita station if you're not driving. From the ride I can tell it's not easily walkable. We only stayed for one night in a room with a private bath. Overall I don't think we needed to pay extra for the private bath. It only fits one person and the shower is also outside!...
The service really impressed us. From the moment they picked us up from the station to when they drove us back at the end of the stay, I felt really pampered.
I would definitely recommend to call them to pick you up at the miyanoshita station if you're not driving. From the ride I can tell it's not easily walkable. We only stayed for one night in a room with a private bath. Overall I don't think we needed to pay extra for the private bath. It only fits one person and the shower is also outside!...