Title: Yushintei (Ryokan) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=15231511&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Yushintei Riverside tranquility awaits at this peaceful retreat where travelers can rejuvenate with mineral hot springs while surrounded by natural serenity ## Photo gallery for Yushintei ![Hot springs - Yushintei (Hakone)](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/a8329aef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Twin Room with Tatami Area and Open-Air Bath | View from room - Yushintei (Hakone)](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/042071b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Yushintei (Hakone)](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/ecaeb8f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Yushintei (Hakone)](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/b3673257.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking - Yushintei (Hakone)](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/41453df9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Yushintei Ryokan, by a quiet river, offers a true escape. Relax in the indoor mineral hot spring and enjoy free in-room WiFi. Practical amenities include luggage storage and a front-desk safe for a worry-free stay. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Hot tub - Parking included - Free WiFi - Air conditioning - Housekeeping VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar. 2 - Mar. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 3 - Mar. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Japanese-Style Standard Room with Shared Bathroom ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/a9996996.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Standard Room with Shared Bathroom 8.0 Very good 2 reviews ### Highlights Air conditioning Refrigerator TV Bidet Satellite channels Daily housekeeping In-room safe - Garden view - 161 sq ft - Sleeps 3 - 3 Twin Futons ### View all photos for Japanese-Style Standard Twin Room with Open-Air Bath ![Japanese-Style Standard Twin Room with Open-Air Bath](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/1215b149.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Standard Twin Room with Open-Air Bath 10.0 Exceptional 2 reviews ### Highlights Air conditioning Refrigerator TV Hydromassage showerhead Bidet Separate bathtub and shower Spring water bathtub Private bathroom - Garden view - 581 sq ft - Sleeps 3 - 3 Twin Futons ### View all photos for Superior Twin Room with Tatami Area and Open-Air Bath ![Superior Twin Room with Tatami Area and Open-Air Bath](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/699cffe2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room with Tatami Area and Open-Air Bath 10.0 Exceptional 4 reviews ### Highlights Air conditioning Refrigerator TV Hydromassage showerhead Bidet Separate bathtub and shower Spring water bathtub Private bathroom - Garden view - 549 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Japanese-Style Standard Room with Shared Bathroom - SPO ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/a9996996.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Standard Room with Shared Bathroom - SPO 10.0 Exceptional 1 review ### Highlights Air conditioning Refrigerator TV Bidet Satellite channels Daily housekeeping In-room safe - Garden view - 161 sq ft - Sleeps 3 - 3 Twin Futons ### View all photos for Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking ![Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/7536fe30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator TV Hydromassage showerhead Bidet Separate bathtub and shower Spring water bathtub Private bathroom - Garden view - 613 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking ![Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/41453df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Refrigerator TV Hydromassage showerhead Bidet Separate bathtub and shower Spring water bathtub Private bathroom - Garden view - 613 sq ft - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/48700/48627/5804cb59_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fujiya Hotel Miyanoshita - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 776 reviews CA $303 CA $386 total Mar 9 - Mar 10 [](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information?chkin=2026-3-9&chkout=2026-3-10&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=a5b08d0c-f745-4aa7-8cf8-685b81a46176&top_cur=CAD) Ad ![[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109400000/109393700/109393638/9ad32804_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washer - Dryer - Parking included 9.6 Exceptional 119 reviews CA $292 CA $325 total Mar 5 - Mar 6 [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-TERRACE-Hakone-Kowakudani.h109393638.Hotel-Information?chkin=2026-3-5&chkout=2026-3-6&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=a5b08d0c-f745-4aa7-8cf8-685b81a46176&top_cur=CAD) Ad ![Hot springs](https://images.trvl-media.com/lodging/2000000/1060000/1050300/1050228/165f4945.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Odawara Resort & Spa Nebukawa - Pool - Hot tub - Spa - Pet friendly 8.6 Excellent 801 reviews CA $219 CA $282 total Mar 11 - Mar 12 [](https://www.expedia.ca/Hakone-Hotels-Hilton-Odawara-Resort-Spa.h1050228.Hotel-Information?chkin=2026-3-11&chkout=2026-3-12&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=a5b08d0c-f745-4aa7-8cf8-685b81a46176&top_cur=CAD) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1590000/1580300/1580221/ebd33ecc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Hakone Resort and Spa Gora - Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 1,001 reviews CA $315 CA $401 total Mar 4 - Mar 5 [](https://www.expedia.ca/Hakone-Hotels-Hyatt-Regency-Hakone-Resort-And-Spa.h1580221.Hotel-Information?chkin=2026-3-4&chkout=2026-3-5&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=a5b08d0c-f745-4aa7-8cf8-685b81a46176&top_cur=CAD) Ad ![(Loft included)Dog Friendly, Non Smoking | Bathroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101810000/101807800/101807754/921a4370_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### RakutenSTAY FUJIMITERRACE HakoneAshinoko Motohakone - Kitchen - Washer - Dryer - Parking included 9.6 Exceptional 314 reviews CA $461 CA $511 total Mar 5 - Mar 6 [](https://www.expedia.ca/Hakone-Hotels-RakutenSTAY-FUJIMITERRACE-HakoneAshinoko.h101807754.Hotel-Information?chkin=2026-3-5&chkout=2026-3-6&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=a5b08d0c-f745-4aa7-8cf8-685b81a46176&top_cur=CAD) Ad ![Separate tub and shower, spring water tub, hair dryer, electronic bidet](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115990000/115982300/115982272/387f2b97_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY VILLA Hakone Togendai Motohakone - Kitchen - Free WiFi - Air conditioning - Laundry 8.8 Excellent 17 reviews CA $477 CA $527 total Mar 11 - Mar 12 [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Togendai.h115982272.Hotel-Information?chkin=2026-3-11&chkout=2026-3-12&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=a5b08d0c-f745-4aa7-8cf8-685b81a46176&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Yushintei.h15231511.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Yushintei.h15231511.Hotel-Information) ## About the area Located in Yumoto, a neighborhood in Hakone, Yushintei is in the mountains and on a river. Hakone Hot Springs and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.22726%2C139.09251&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DZ1UV2uV5rJGu41nMDKdGvr_zks=) Yumotochaya 193, Hakone, Kanagawa, 250-0312 ### What's nearby - ![Hakone Hot Springs showing a house](https://images.trvl-media.com/place/6360682/6232a6d6-d8ee-4c40-aa46-4719786ed584.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Hot Springs 1 min walk \- 0.0 km - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 km - Tamadare Falls 4 min walk \- 0.4 km - Gyokuren Shrine 6 min walk \- 0.5 km - Sounji Temple 15 min walk \- 1.3 km ### Getting around - Kowakidani Station 12 min drive - Hakone Yumoto Station 17 min walk - Haneda Airport (HND) 87 min drive ### Restaurants - 囲炉裏茶寮八里 4 min drive - はつ花そば 本店 13 min walk - 茶のちもと 13 min walk - 滋養料理山法師 9 min walk - 箱根浪漫亭湯本店 13 min walk ## About this property ### Yushintei Ryokan near Hakone Open Air Museum Close to Hakone Hot Springs, Yushintei provides amenities like an outdoor public bath (no minerals). For some rest and relaxation, visit the outdoor private onsen or the indoor private bath. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking - Japanese breakfast (surcharge), hot springs on site, and a front-desk safe - Luggage storage Room features All guestrooms at Yushintei have comforts such as air conditioning, in addition to amenities like free WiFi and safes. Other conveniences in all rooms include: - Bidets and free toiletries - 19-inch TVs with satellite channels - Refrigerators, heating, and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,821 reviews CA $539 CA $655 total Mar 4 - Mar 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4570000/4565500/4565449/38cbe737.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Okada Yumoto - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 878 reviews CA $395 CA $482 total Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=4565449&PinnedHotelID=4565449&HadPinnedHotel=true®ionId=-1&adults=2) ![Special Room - 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Hot springs ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - In the mountains - On a river ### Spa - Hot springs - Private indoor bath (no minerals) in communal space - Private indoor onsen (mineral springs) in communal space - Private outdoor bath (no minerals) in communal space - Private outdoor onsen (mineral springs) in communal space - Public bath open from 3:00 PM - 9:30 AM - Public indoor mineral hot springs (onsen) - Public outdoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Shared men and women areas - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bathroom - Bidet - Free toiletries - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 19-inch TV with cable/satellite channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Geta (wooden sandals) - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 7 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 7 AM - 11 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner. The property cannot hold luggage before noon. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 12 and younger are not allowed at this property; All guests older than 12 are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for Japanese breakfast: approximately JPY 2500 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bathing facility This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 12 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Guests with tattoos are welcome to use the onsite public bathing facilities ### Property is also known as Yushintei Inn Hakone Yushintei Inn Yushintei Hakone Yushintei Ryokan Yushintei Hakone Yushintei Ryokan Hakone ## Frequently asked questions ### Is Yushintei pet-friendly? ### How much does it cost to stay at Yushintei? ### How much is parking? ### What time is check-in at Yushintei? ### What time is check-out at Yushintei? ### Where is Yushintei located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Yushintei Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 9.0 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 95 8 - Good 48 6 - Okay 19 4 - Poor 6 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Luis Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and onsen! ##### Luis Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Michael Jan 8, 2026 Liked: Cleanliness, staff & service, property conditions & facilities The staff is so incredibly helpful, the room is very traditional Japanese with Tommy mass and show G screens in its own private bath but there’s also three other hot water spring baths in the general area. Highly recommended ##### Michael Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Hooi Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent! Had a great time staying at Yushintei. Staff were polite, friendly and helpful. The room was big, clean and comfortable. Love the private onsen, can relax and enjoy after a long day out. The only downside is they don’t have an in-house restaurant. It would be perfect! ##### Hooi Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Niamh Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing stay. Perfect night relaxing after a busy few days in Tokyo. Beautiful facilities Staff could not have been more accommodating and welcoming. We added on dinner and the food was amazing, some of the best we have had! Was a real cultural experience! ##### Niamh Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Heidi Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff!!!! Best room EVER!!!! Will return next yr! Thank you! ##### Heidi Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Sarah Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful overnight stay at Yushintei. Staff were so attentive, friendly and polite. The room was comfortable and spacious. The private onsen was delightful, it was outside but enclosed so you can enjoy the sounds of the crickets outside whilst being in the onsen. All amenities were available, including a nice skin care kit. All in all a very peaceful and relaxing stay. ##### Sarah Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Dmitriy Aug 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, amazing room, and great food. Would highly recommend this property. ##### Dmitriy Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Sarah Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Booked the private onsen traditional room. This was the highlight of our trip. Private open air tub was amazing and would recomend absolutly. Hope to be back one day for another visit ##### Sarah Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Paul Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful experience. The rooms were very spacious and nicely decorated. The location was a convenient, short walk from the train station but still remote enough to be serene. Very friendly and courteous staff! ##### Paul Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Michelle Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From the beginning of our stay, the staff went above and beyond at every opportunity to make sure our needs were met. The food was amazing! They clearly put a lot of time and thought onto the preparation and presentation. The fresh air bath was wonderful and I really enjoyed the onsen as well ##### Michelle Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Alma Nov 10, 2024 Liked: Staff & service, property conditions & facilities Absolutely loved the experience of having our own private in-room onsen. The staff were extremely nice and helpful even though there was a communication barrier they did everything to makes us feel welcome. ##### Alma Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jordan May 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Onsen was so relaxing!! Staff was super nice to us and did their best to communicate in English ##### Jordan Stayed 2 nights in May 2024 ### 10/10 Excellent #### Thomas Nov 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really recommended We had a really nice stay, the staff were extremely accomodating and helpful, despite our extremely limited Japanese! The room was clean and spacious, with many amenities provides. Beds were very comfortable, and we slept really well. We'd recommend this hotel for anyone after a more traditional experience ##### Thomas Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Abigail Jun 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay here, the staff is very friendly and patient as most communication is via google translate, and they are very good at making sure your stay is pleasant, especially for first time ryokan visitors. I’ve seen some folks say it is an older building, but that is its charm. When you are in the baths, it will all make sense. It was clean and the AC unit worked great. I am only sad that the chef was not working as I’ve seen great reviews about the food, but dinner recommendations were provided. Call ahead to find this out. ##### Abigail Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Andrea Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities So firstly this was a great hotel, in a great location, with awesome staff. In fact, I had accidentally left a backpack in a Starbucks in Kanazawa the day before and was leaving for North America in 2 days. I do not speak Japanese. The staff at the hotel actually called the Starbucks for me and made arrangements to have it shipped to my next hotel in a day and a half!! Incredible service. ##### Andrea Stayed 1 night in May 2025 ### 6/10 Okay #### Dana Apr 24, 2025 Liked: Amenities The staff were extremely friendly and helpful. The property is traditional but tired. Ripped wallpaper, fabric chairs were ripped, and our room smelled musty. We paid extra for a private bath which was lovely but the shower room had mould. The property could be lovely but it needs some work. ##### Dana Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Iris Mar 7, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities No WiFi connection provided, I stayed two nights. Only one small & middle size towels provided for private onsen bath which is not enough. The facilities were clean and nice. Staff services were considered helpful. ##### Iris Stayed 2 nights in Mar 2025 ### 8/10 Good #### Lucy Oct 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place to stay - the staff were super helpful and friendly explaining how to use the on premise onsen via Google translate. Rooms are a bit tired, but clean and comfortable. The Japanese breakfast was delicious and highly recommended. The property is easily walkable from Hakone-Yumato station and has a great view of the river nearby ##### Lucy Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Shian Feb 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Tranquil and Relaxing Traditional Escape My recent stay at this incredible hotel was nothing short of spectacular. From the moment I arrived, I was immersed in an atmosphere of relaxation and traditional elegance. The beautifully designed room exuded warmth and comfort, with cozy futons that provided a perfect night’s rest. The private wooden onsen was the highlight of the experience—peaceful, rejuvenating, and impeccably maintained. The attention to detail in every corner, from the serene lighting to the spotless and modern bathroom, made the stay feel truly indulgent. The entire experience was flawless, blending Japanese hospitality with an intimate and tranquil retreat. I highly recommend this hotel to anyone looking for a rejuvenating and luxurious getaway. I can’t wait to return! ![](https://a.travel-assets.com/ugc/hotel-reviews/77F3BB78DF249B54C66BBF29613A64232FDC8F7C1740546937174.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DE0A053E441165A26CFD235CA0E1BECDF1BB20EA1740546937407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FB213AF58976EC2871297EA8BD9CBAA88A1E5C351740546937446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shian Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Ruyan Jun 3, 2024 Liked: Staff & service, amenities, property conditions & facilities This is a very traditional hotel: building,condition and service. We were told to be back before 11pm otherwise the gate will be locked. I understand this even though it’s hard if we need to meet friends. The hotel does not keep the baggages after we check out. Very difficult for us because the first day is pouring rain and we could not really travel in Hakone. And therefore, we either check out and take everthing with us or we give luggage’s with form at front desk for luggage delivery with @$9-16 charge when we pick up at station! We decided to check out at 7am with our belongs. I have to say, good indoor outdoor onsen, tatami style traditional overall ##### Ruyan Stayed 1 night in Jun 2024 ### 4/10 Poor #### Olivia May 6, 2025 Liked: Cleanliness, amenities Disliked: Staff & service Sad to say we were disappointed by our experience here - we had such high hopes since we decided to spurge & treat ourselves for a night but we felt like we didn't get to fully enjoy it. The positives were the private onsen and unit - both beautiful and lovely! But overall, felt unwelcome and unaccommodated for. Upon arriving, the first question they asked us after asking for our passports was when we would be leaving. Which may be fine under circumstances had we received a warm welcome. We arrived just after 5:30PM and were looking forward to relaxing, staying in for the night and taking advantage of our unit. Being a Ryokan, we had asked about food and were told we were too late to book anything for our stay, not even breakfast the next morning. This caused us to have to venture out for our meals which would have been fine if we had options but many places told us they were full. They gave us a list of other hotels that had food. We walked around in the pouring rain for 2 hours that night and went to 5 other hotels and were told all were "full" for the night, finally found food at an Izakaya. I wish we had known we had to book our meals far in advance before arriving. It was a struggle to find a meal during our stay. We assumed our accommodation would accommodate us and unfortunately were wrong. The wifi also didn't work the entire time. To avoid feeling hungry and wasting time finding food, pre-book your meals before arriving if you stay here! ##### Olivia Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Wen Qi Oct 30, 2025 Liked: Cleanliness, amenities Friendly staff, great private onsens. What more can you ask for? ##### Wen Qi Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Brendan Nov 18, 2025 Great staff and amazing amenities ##### Brendan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Alexander Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful experience, excellent for couples. Please, take the time to learn some japanese and express your gratitude to the hosts. ##### Alexander Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jordi Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great traditional Japanese room ##### Jordi Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Sotetsu Fresa Inn Yokohama Totsuka](https://www.expedia.ca/Yokohama-Hotels-Sotetsu-Fresa-Inn-Yokohama-Totsuka.h4482717.Hotel-Information) > > [Hotels with Waterslides in Kingston](https://www.expedia.ca/Kingston-Hotels-Hotels-With-Waterslides.0-0-d6057821-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [Re Cove Hakone](https://www.expedia.ca/Hakone-Hotels-Re-Cove-Hakone.h34779325.Hotel-Information) > > [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.ca/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > > [4 Star Hotels in Kanata](https://www.expedia.ca/4Star-Kanata-Ottawa-Hotels.s40-n6057858-0.Travel-Guide-Filter-Hotels) > > [Apartments Punta Cana](https://www.expedia.ca/Punta-Cana-Apartments.d601906-aaApartments.Travel-Guide-Accommodation) > > [Oakwood Suites Yokohama](https://www.expedia.ca/Yokohama-Hotels-Oakwood-Suites-Yokohama.h46511624.Hotel-Information) > > [Livemax Resort Hakone Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Livemax-Resort-Hakone-Sengokuhara.h15801869.Hotel-Information) > > [Lake Hotels in Ontario](https://www.expedia.ca/Destinations-In-Ontario-Lake-Hotels.0-0-d11178-tLakeHotels.Hotel-Filter-Destinations) > > [Super Hotel Yokohama Kannai](https://www.expedia.ca/Yokohama-Hotels-Super-Hotel-Yokohama-Kannai.h54182757.Hotel-Information) > > [Kinnotake Sengokuhara - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Sengokuhara-Adult-Only.h11899828.Hotel-Information) > > [HOTEL LiVEMAX Yokohamaeki-Nishiguchi](https://www.expedia.ca/Yokohama-Hotels-HOTEL-LiVEMAX-YOKOHAMAEKI-NISHIGUCHI.h35093613.Hotel-Information) > > [Richmond Hotel Yokohama Bashamichi](https://www.expedia.ca/Yokohama-Hotels-Richmond-Hotel-Yokohama-Bashamichi.h3804628.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [ESPACIO The Hakone Geihinkan Rin-Poh-Ki-Ryu](https://www.expedia.ca/Hakone-Hotels-ESPACIO-HAKONE-GEIHINKAN-RIN-POH-KI-RYU.h103822942.Hotel-Information) > > [Shin Yokohama Grace Hotel](https://www.expedia.ca/Yokohama-Hotels-Shin-Yokohama-Grace-Hotel.h8282242.Hotel-Information) > > [Hakone Yunohana Prince Hotel](https://www.expedia.ca/Hakone-Hotels-Hakone-Yunohana-Prince-Hotel.h2875806.Hotel-Information) > > [Irori Guesthouse Tenmaku - Hostel](https://www.expedia.ca/Hakone-Hotels-Irori-Guesthouse-Tenmaku-Hostel.h27412501.Hotel-Information) > > [Hotels in New Westminster](https://www.expedia.ca/New-Westminster-Hotels.d10551.Travel-Guide-Hotels) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Toyoko Inn Musashi Nakahara Station](https://www.expedia.ca/Yokohama-Hotels-Toyoko-Inn-Musashi-Nakahara-Ekimae.h17367067.Hotel-Information) ### Flights > [Flights from Marrakech (RAK) to Lisbon (LIS)](https://www.expedia.ca/lp/flights/rak/lis/marrakech-to-lisbon) ### Cars ### Packages > [Collingwood Scenic Caves](https://www.expedia.ca/Collingwood-Scenic-Caves-The-Blue-Mountains.d6166159.Vacation-Attraction) ### General > [Visit Cheung Chau](https://www.expedia.ca/Cheung-Chau.dx8483)