Title: Hatsuhana (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hatsuhana Travelers find both relaxation and luxury at this mountain retreat, where spa treatments rejuvenate and delicious meals complement the scenic surroundings. ## Photo gallery for Hatsuhana ![Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Bathroom - Hatsuhana (Hakone)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/cc330e3e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) - Hatsuhana (Hakone)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/5e40a206.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hatsuhana (Hakone)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/e8c0afc4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Bathroom - Hatsuhana (Hakone)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/3391acff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) - Hatsuhana (Hakone)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/0c284557.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hatsuhana creates a peaceful mountain escape with its full-service spa and convenient on-site shopping. Guests enjoy local flavors at DINING HANAEMI and can connect with free WiFi while relaxing on the terrace with mountain views. ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Feb. 20 - Feb. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=17740417&PinnedHotelID=17740417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=17740417&PinnedHotelID=17740417&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 21 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=17740417&PinnedHotelID=17740417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=17740417&PinnedHotelID=17740417&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=17740417&PinnedHotelID=17740417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=17740417&PinnedHotelID=17740417&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=17740417&PinnedHotelID=17740417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=17740417&PinnedHotelID=17740417&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 13 of 13 rooms ### View all photos for Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30) ![Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/4820bfb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30) ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 862 sq ft - 1 bedroom - Sleeps 4 - 2 Large Twin Beds OR 1 Twin Trundle Bed and 1 Large Twin Sofa Bed ### View all photos for Comfort Room, Non Smoking (Dinner time 19:00 or 19:30) ![Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/31e8d707.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Non Smoking (Dinner time 19:00 or 19:30) ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 471 sq ft - 1 bedroom - Sleeps 2 - 2 Large Twin Beds ### View all photos for Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30) ![Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/3eb790d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30) ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 942 sq ft - 1 bedroom - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ### View all photos for Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30) ![Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/5c0ad978.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30) ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 704 sq ft - 1 bedroom - Sleeps 3 - 2 Large Twin Beds OR 1 Twin Trundle Bed ### View all photos for Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30) ![Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/00e8eeaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30) ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 939 sq ft - 1 bedroom - Sleeps 3 - 2 Large Twin Beds and 1 Twin Sofa Bed ### View all photos for Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30) ![Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/9b0ba260.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30) 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 948 sq ft - 1 bedroom - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ### View all photos for Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30) ![Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/bb88a46f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30) ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 949 sq ft - 1 bedroom - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ### View all photos for Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30) ![Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/b09e1fc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30) ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 1139 sq ft - 1 bedroom - Sleeps 5 - 2 Large Twin Beds and 3 Twin Futons ### View all photos for Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) ![Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/5e40a206.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub Bidet - 726 sq ft - Sleeps 2 - 2 Large Twin Beds ### View all photos for Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30) ![Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/090cacd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30) ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 726 sq ft - 1 bedroom - Sleeps 2 - 2 Large Twin Beds ### View all photos for Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30) ![Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/25fe0e11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30) ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 993 sq ft - 1 bedroom - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ### View all photos for Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30) ![Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/68513129.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30) ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 833 sq ft - 1 bedroom - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ### View all photos for Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) ![Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)](https://images.trvl-media.com/lodging/18000000/17750000/17740500/17740417/8d9ae36c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Renovated in 2022 Separate bedroom Blackout drapes/curtains Separate bathtub and shower Hair dryer Spring water bathtub - 979 sq ft - 1 bedroom - Sleeps 4 - 2 Large Twin Beds and 2 Twin Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) ## About the area Located in Yumoto, a neighborhood in Hakone, Hatsuhana is in the mountains and in a national park. Hakone Hot Springs and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.22220%2C139.07977&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jCNotHRdCjTdsXvZr-7oRrhFqMU=) 20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Hakone, Kanagawa Prefecture, 2500313 ### What's nearby - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 km - ![Hakone Hot Springs showing a house](https://images.trvl-media.com/place/6360682/6232a6d6-d8ee-4c40-aa46-4719786ed584.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Hot Springs 7 min walk \- 0.7 km - Gyokuren Shrine 6 min drive \- 2.0 km - Tamadare Falls 6 min drive \- 2.0 km - Shogenji Temple 7 min drive \- 2.3 km ### Getting around - Hakone-Itabashi Station 10 min drive - Kowakidani Station 16 min drive - Haneda Airport (HND) 105 min drive ### Restaurants - 囲炉裏茶寮八里 7 min drive - はつ花そば 本店 6 min drive - 茶のちもと 6 min drive - 滋養料理山法師 15 min walk - 箱根浪漫亭湯本店 6 min drive ## About this property ### Hatsuhana Hotel remodeled in 2022 and located near Hakone Hot Springs At Hatsuhana, you can look forward to a terrace, shopping on site, and a full-service spa. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, DINING HANAEMI, offers breakfast and dinner. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Local cuisine breakfast (surcharge), an electric car charging station, and luggage storage - Smoke-free premises and a 24-hour front desk Room features All guestrooms at Hatsuhana boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with spring water tubs and bidets - 50-inch flat-screen TVs with digital channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,818 reviews CA $471 CA $573 total Mar 4 - Mar 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/91000000/90940000/90933900/90933883/ae2c3073.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Gora KARAKU Gora - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 223 reviews CA $799 CA $883 total Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=90933883&PinnedHotelID=90933883&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/7f7b31bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - 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Non-Smoking | Bathroom](https://images.trvl-media.com/lodging/14000000/13240000/13231200/13231124/d1cb3d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mizunoto Kowakudani - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 171 reviews CA $438 CA $486 total Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=13231124&PinnedHotelID=13231124&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=17740417&PinnedHotelID=17740417&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17740417,16219270,90933883,37610710,20146974) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 4,235 for adults and JPY 2,420 for children - A restaurant ### Restaurants on site - DINING HANAEMI ### Things to do - Full-service spa - Shopping ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - In a national park - In the mountains - Terrace ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - No elevator - Thin carpet in public areas - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Renovated entire property - September 2022 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Partially-open bathroom - Separate bathtub and shower - Slippers - Spring water bathtub - Towels provided ### Entertainment - 50-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 7:00 PM Minimum check-in age: 20 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests with Half Board plans must check in by 8 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 8 PM. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for local cuisine breakfast: approximately JPY 4235 for adults and JPY 2420 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Hotel Hatsuhana Hakone Hatsuhana Hakone Hatsuhana Hotel Hakone Machi Hatsuhana Hotel Hotel Hatsuhana Hatsuhana Hakone Hatsuhana Hotel Hakone ## Frequently asked questions ### Is Hatsuhana pet-friendly? ### How much does it cost to stay at Hatsuhana? ### How much is parking? ### What time is check-in at Hatsuhana? ### What time is check-out at Hatsuhana? ### Where is Hatsuhana located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hatsuhana Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 6.6 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 46 8 - Good 9 6 - Okay 1 4 - Poor 3 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Olaseye Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything! The staff were attentive, the room was immaculate and the food was sensational. ##### Olaseye Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Viktor Oct 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful experience. Impeccable service and fantastic location with great views. Serene and tranquil. ##### Viktor Stayed 1 night in Oct 2025 ### 10/10 Excellent #### LEI Mar 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ambience for private onsen. Staff are very friendly and some of them can speak English. ##### LEI Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Paolo Jun 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely stunning. Service is top quality. Views are incredible. Highly recommended. ##### Paolo Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Raymond May 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend to anyone who wants an amazing experience. The room was spacious and clean. The beds were confortable. The staff attentive, nice and polite. The food was delicious. 10/10 ##### Raymond Stayed 1 night in May 2025 ### 10/10 Excellent #### Man Ching Grace Dec 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service, environment, and food are really pre-eminent. Many staff can speak English that easily to communicate with foreigner. ##### Man Ching Grace Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Devin May 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very reclusive area. Close to nature but far from everything else. ##### Devin Stayed 1 night in May 2024 ### 10/10 Excellent #### Ma Ka Ho Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities All the staff members are incredibly friendly. Although some of them had limited English skills, they made every effort to communicate effectively with us. Everyone was so helpful and welcoming, and I want to express my heartfelt gratitude to all of them. The building is very new, and the view was stunning—especially with the tall green trees, which added to the cool and tranquil atmosphere. I would definitely love to return and stay at this hotel again. ##### Ma Ka Ho Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Meredith Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was spectacular! And the setting was so serene (the lobby, restaurant, and onsen were all immaculate). The dining experiences (both breakfast and dinner) were also very special - definitely a once-in-a-lifetime experience with many new foods to try and impeccable service. My only (small) notes: there is no fitness center and no nearby running/walking/hiking (the property is located off a busy highway with no sidewalks), so if you are an active person, be prepared to do a lot of sitting around! We asked for trail recommendations but were told they didn't exist. We also found that the hotel staff, while very accommodating, were NOT knowledgeable about nearby activities, dining, etc. We really had to fend for ourselves in that regard. Perhaps it was the language barrier, but seemingly simple requests (like laundry service, or calling a taxi), they were not able to help us with. Also, note that the dining is private in individual dining rooms, but it is not IN your hotel room, if that's what you're looking for. All in all, I'd say this is an amazing retreat for 1 or 2 nights if you really just want to unplug and lay around in a beautiful space! ##### Meredith Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Elana Nov 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though! ##### Elana Stayed 3 nights in Nov 2024 ### 8/10 Good #### Cloriza Oct 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay. ##### Cloriza Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Kelvin May 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice hotel with a gorgeous environment. The open-air bath is excellent, and the entire atmosphere is calm and relaxing. While the staff speak limited English, it’s clear they are doing their best to provide outstanding service and a memorable experience. If you’re driving, be sure to follow the address from Google Maps rather than the one listed on Expedia. I was misdirected and ended up driving an extra 15 minutes through narrow residential roads in the area. ##### Kelvin Stayed 1 night in May 2025 ### 8/10 Good #### Yali Jan 15, 2026 Everything is perfect! Just the food is very ##### Yali Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Pauline Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So zen and relaxing, really amazing beautiful property. ##### Pauline Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Masahiro Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hospitality exceeded my expectations ##### Masahiro Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Michael May 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful experience a superlative modern property with exceptional staff. ##### Michael Stayed 1 night in May 2024 ### 10/10 Excellent #### Mauricio Alejandro Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just love it ##### Mauricio Alejandro Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Saeko Jan 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても素敵な宿でサービスも心地よかったです。ぜひまた特別な日に行きたいです！！ ##### Saeko Stayed 1 night in Dec 2025 ### 10/10 Excellent #### SHIZUKA Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities 今回、母の卒寿のお祝いに宿泊しました。 夕食時にお花のプレゼントをいただき母は大変喜んでいました。タブレットで写メを撮っていただきチェックアウトに写真のプレゼントをしてくださいました。スタッフの方々は皆さん気持ちの良い細やかな対応サービスをしてくださいました。 お部屋はとても広くコスメなど良い物がセットされていました。お部屋に用意してくださったたくさんのお菓子やドリンク類に浴衣？羽織、巾着袋、籠草履、パジャマ、バスローブ調度品は至れり尽くせりでした。 ##### SHIZUKA Stayed 1 night in Dec 2025 ### 8/10 Good #### David Nov 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities A great hotel but had an issue with ordering wine at the restaurant. On the mobile app menu we ordered a French Chardonnay and it turned out to be 2007, way too old. It was oxidized and we told the waiter who referred us to the sommelier who agreed. We ordered a replacement but when we checked out they charged us for the wine we did not drink. That’s not acceptable and they should not be selling this vintage of white wine, way too old. ##### David Stayed 1 night in Nov 2025 ### 10/10 Excellent #### マサコ Nov 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 食事大変美味しく又行きたいと思います ##### マサコ Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Dan Nov 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful ##### Dan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### ZIHUI Oct 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Generally good. ##### ZIHUI Stayed 1 night in Oct 2025 ### 4/10 Poor #### Misuzu Oct 19, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities ホテルの雰囲気、部屋のデザインは素晴らしかったです。部屋から見える景色も楽しむことができました。 ホテルのスタッフの方も感じが良いです。 でも、残念なことがふたつあります。ひとつは、アメニティが備えられてないことです。部屋にあったのは、袋に入っていないコットンと綿棒だけ（大丈夫かな？）。ヘアブラシもシャワーキャップもヘアゴムも髭剃りもなし。髪の毛が濡れても櫛でとかすことができないので温泉に入るのをあきらめました。SDGsの取り組みだということですが、予約の時に言って欲しかったな。 もう一つは、小皿料理の一つが、二人分一つのお皿に出てきたことです。同じテーブルを囲んでいるとはいえ、他人と小さいお皿をつつき合って食べるのはなかなかむずかしい。相手の方に気を遣って少しだけ箸をつけたものの、相手の方もちょっと戸惑っているようでした。 残念でした。 ##### Misuzu Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Akemi Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 貸切露天風呂を初め、温泉を堪能させていただきました また、キャリーケースの件で，大変ありがたいサービスをしていただき、ありがとうございます。誕生日の花，写真も嬉しかったです また，ぜひ伺いたいと思います ##### Akemi Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Sotetsu Fresa Inn Yokohama Totsuka](https://www.expedia.ca/Yokohama-Hotels-Sotetsu-Fresa-Inn-Yokohama-Totsuka.h4482717.Hotel-Information) > > [Cheap Hotels in Southchase](https://www.expedia.ca/Southchase-Orlando-Hotels-Cheap-Hotels.0-n6361037-0-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Re Cove Hakone](https://www.expedia.ca/Hakone-Hotels-Re-Cove-Hakone.h34779325.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Super Hotel Yokohama Kannai](https://www.expedia.ca/Yokohama-Hotels-Super-Hotel-Yokohama-Kannai.h54182757.Hotel-Information) > > [Kinnotake Sengokuhara - 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