Title: Suiun (Ryokan) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=35146060&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Suiun Travelers find tranquility in a Japanese garden setting at this Hakone retreat, where hot springs and spa treatments create a perfect balance of relaxation ## Photo gallery for Suiun ![Hot springs - Suiun (Hakone)](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/a8a2839a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath - Suiun (Hakone)](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/825783ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Suiun (Hakone)](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/27c7acb4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Suiun (Hakone)](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/e495b2b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, free WiFi - Suiun (Hakone)](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/48bd27ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakone at Suiun offers a peaceful escape with garden views and an indoor mineral hot spring. Guests can enjoy facials and body treatments at the spa while using in-room WiFi. The staff is praised for their attentive service. ## Reviews 9.6 Exceptional ## Popular amenities - Parking included - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/5a760ca4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Twin Room, Garden View, Private Open-Air Bath 10.0 Exceptional 12 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Separate bathtub and shower Hair dryer Private bathroom Deep soaking bathtub - Garden view - 409 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/48bd27ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath 9.8 Exceptional 6 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Separate bathtub and shower Hair dryer Private bathroom Deep soaking bathtub - Garden view - 538 sq ft - Sleeps 4 - 4 Twin Beds ### View all photos for Japanese Western Style Twin Room, Private Open-Air Bath ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/c67e7811.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Twin Room, Private Open-Air Bath 9.8 Exceptional 7 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Separate bathtub and shower Hair dryer Private bathroom Deep soaking bathtub - 409 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/db0b96a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Quadruple Room, Private Open-Air Bath 10.0 Exceptional 5 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Separate bathtub and shower Hair dryer Private bathroom Deep soaking bathtub - 538 sq ft - Sleeps 4 - 4 Twin Beds ## You may also like Ad ![[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109400000/109393700/109393638/9ad32804_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washer - Dryer - Parking included 9.6 Exceptional 119 reviews [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-TERRACE-Hakone-Kowakudani.h109393638.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=4111d4da-1946-4ae2-8460-c0d2ff492503&top_cur=CAD) Ad ![(Loft included)Dog Friendly, Non Smoking | Bathroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101810000/101807800/101807754/921a4370_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### RakutenSTAY FUJIMITERRACE HakoneAshinoko Motohakone - 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Kitchen - Free WiFi - Air conditioning - Laundry 8.8 Excellent 17 reviews CA $477 CA $527 total Mar 11 - Mar 12 [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Togendai.h115982272.Hotel-Information?chkin=2026-3-11&chkout=2026-3-12&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=4111d4da-1946-4ae2-8460-c0d2ff492503&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Suiun.h35146060.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Suiun.h35146060.Hotel-Information) ## About the area Located in Gora, a neighborhood in Hakone, Suiun is near a train station. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Pirate Ship and Hakone Toy Museum are also worth visiting. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.24840%2C139.04500&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vFHyECs39tqNOqENlpXo35QalN4=) 1300-61 Gora, Hakone, Kanagawa, 250-0408 ### What's nearby - ![Hakone Gora Park showing a fountain](https://images.trvl-media.com/place/553248621563235364/b4f1a93e-f4e3-4565-a224-25d6156af173.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Gora Park 1 min walk \- 0.0 km - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 km - ![Hakone Museum of Art featuring a park and mist or fog](https://images.trvl-media.com/place/553248621526921104/053de02b-c072-4bac-b13a-50cc673d6cc7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Museum of Art 3 min walk \- 0.3 km - ![Hakone Open Air Museum which includes outdoor art, a fountain and street scenes](https://images.trvl-media.com/place/6202085/5798b208-c835-4f03-8a00-90826e318d4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Open Air Museum 10 min walk \- 0.9 km - ![Hakone Kowakien Yunessun featuring a waterpark and swimming](https://images.trvl-media.com/place/553248621562274201/632091e1-efb2-41f2-9a3e-ecd5b94e22dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Kowakien Yunessun 18 min walk \- 1.6 km ### Getting around - Kowakidani Station 3 min drive - Hakone Gora Station 7 min walk - Haneda Airport (HND) 103 min drive ### Restaurants - リバーサイド・キッチン＆バー 14 min walk - 箱根餃子センター 7 min walk - Gora Brewery And Grill 2 min walk - Coffee Camp 8 min walk - たび屋 TABIYA'S 14 min walk ## About this property ### Suiun Upscale ryokan near Hakone Open Air Museum Located close to Hakone Kowakien Yunessun, Suiun provides an indoor mineral hot spring (onsen), a garden, and a sauna. Treat yourself to spa services, such as a body treatment, aromatherapy, or a facial. Stay connected with free in-room WiFi. Other perks include: - Free self parking - An elevator, luggage storage, and a front-desk safe - A 24-hour front desk - Guest reviews say great things about the helpful staff Room features All guestrooms at Suiun offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Other amenities include: - Bathrooms with deep soaking tubs and toilets with electronic bidets - Wardrobes/closets, refrigerators, and electric kettles ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,820 reviews CA $539 CA $655 total Mar 4 - Mar 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/7f7b31bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 973 reviews CA $277 CA $353 total Mar 4 - Mar 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ![Separate tub and shower, spring water tub, free toiletries, hair dryer](https://images.trvl-media.com/lodging/21000000/20150000/20147000/20146974/dc4cfda0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Airu Yumoto - 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Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 732 reviews CA $272 CA $300 total Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=35602111&PinnedHotelID=35602111&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/19000000/18350000/18340300/18340226/ae548f49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Susukinohara Ichinoyu Sengokuhara - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 347 reviews CA $337 CA $373 total Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=18340226&PinnedHotelID=18340226&HadPinnedHotel=true®ionId=-1&adults=2) ![Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/3966c32c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kajikaso Yumoto - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 325 reviews CA $451 CA $500 total Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=35146060,16219270,37610710,20146974,10147953) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - Kaiseki meal ### Things to do - Full-service spa - Sauna ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden ### Full-service spa - Aromatherapy - Body scrubs - Facials - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (31 inch wide door) - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Heating (climate-controlled) - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 6:00 PM Minimum check-in age: 15 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools Disposable personal items are available in the lobby. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children 18 and younger are not allowed at this property; All guests older than 18 are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Suiun Inn Hakone Suiun Hakone Ryokan Suiun Hakone Hakone Suiun Ryokan Ryokan Suiun Suiun Inn Suiun Ryokan Suiun Hakone Suiun Ryokan Hakone ## Frequently asked questions ### Is Suiun pet-friendly? ### How much does it cost to stay at Suiun? ### How much is parking? ### What time is check-in at Suiun? ### What time is check-out at Suiun? ### Where is Suiun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Suiun Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.8 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 154 8 - Good 22 6 - Okay 2 4 - Poor 1 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### David Jan 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We only stayed one night but it was the highlight of our trip! Beautiful property with great staff! ##### David Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Nicole Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities Absolutely loved this place. Was one of the top places I stayed during my Japan trip. All of the staff were super friendly and the amenities were great. The room was also spotless. ##### Nicole Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Joanne Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff and breakfast were wonderful and it was a very relaxing and calm experience ##### Joanne Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Yanhui Dec 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great experience. The staffs are extremely friendly and helpful. ##### Yanhui Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Yuchen Jun 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great japanese style hotel with friendly staff ##### Yuchen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jennifer Oct 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Suiun was a beautiful place to stay in the serene Hakone. It was a perfect relaxing contrast to the busy city life. The hot spring tubs were zen and so enjoyable. Wearing a kimono around the property was a fun addition to the experience and the pjs were so comfortable. ##### Jennifer Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Michael Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is gorgeous and such a great experience. The Onsen is great, not too crowded. In room onsen/outdoor bath was a fantastic addition and really made it feel exclusive. Expensive, but the included meals are a whole experience in themselves and worth the extra cost. A great way to experience the area. Check out the outdoor sculpture park nearby. ##### Michael Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kai Kei May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staffs and services, all areas are cleaned well, free flow of drinks and snacks, pillow choices, great dinner and breakfast. ##### Kai Kei Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Corinne Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff facilities and dinner and breakfast ##### Corinne Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Amela Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Simply amazing experience - kind and friendly staff; delicious snacks/drinks; to-dream-of kind of breakfast; and hot spring baths (in-room, private, AND shared/sauna); selection of yukata; amenities just 5 out of 5\. Did not feel like leaving and a huge thank you to the staff - made us feel very welcome and the entire experience completely surpassed my expectations. ##### Amela Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Mutsa Apr 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay! Helpful and friendly staff. The property also has amazing amenities ##### Mutsa Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jin U Jan 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and very clean property ##### Jin U Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Rachel Mar 18, 2025 Liked: Cleanliness, property conditions & facilities Nice and good service and good food ##### Rachel Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveller Nov 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel in a great location Friendly, helpful staff and a lovely suite - wish we could have stayed longer! ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Thuy Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property Breakfast and dinner amazing. Private onsen bath in the room is perfect and relaxing . Highly recommended. ##### Thuy Stayed 1 night in Mar 2025 ### 8/10 Good #### Donna Dec 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff and very clean! ##### Donna Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Stacey Mar 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Suiun Hakone in March 25 The staff was superb, detail oriented and acommodating, the hotel was beautiful, peaceful, and super clean. We would stay here over and over again if we could !! ##### Stacey Stayed 1 night in Mar 2025 ### 10/10 Excellent #### David Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ryoken in Gora. Close to Gora station for access to the Cable Car to the Hakone Ropeway. 15 minute walk to the Hakone Open Air museum and steps from Gora Park. Rooms are beautifully appointed, open air room onsen was a plus. Public onsen and sauna also top notch. Free snacks and drinks, including alcoholic beverages. Staff were incredibly attentive. We did not partake of meals or spa services but the spa services were affordable. Highly recommend staying here if you are looking for a great ryoken in the Hakone area. ##### David Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Heather Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Onsen had both private and public baths, as well as an open air bath attached to your room. We also enjoyed a massage that was very relaxing. The food was very good as well. ##### Heather Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Debbie May 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service! Amazing staff. Wonderful accommodations! So many great things offered here for free and such a lovely relaxing environment. ##### Debbie Stayed 1 night in May 2025 ### 10/10 Excellent #### Ruolan Dec 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We are really grateful the staff helped us get a dinner and breakfast plan in the last minute, it turned out to be the best meal we had in Japan during our 1-week trip. ##### Ruolan Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Andrew Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my time at Suiun. Some of the staff speak English, which was helpful. I will book a room here if I visit Hakone again. ##### Andrew Stayed 1 night in Apr 2025 ### 8/10 Good #### Verified traveller Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing in every way except the food The hotel was amazing, the onsen and the rooms were fantastic. The service was excellent. I would advise people NOT to get the food, it was not flavorful, it was weird and many courses. There are really good food options in Gora, so enjoy the hotel and eat out in the town instead. ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mei Fan, Hongbing May 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a very special experience, the hotel’s location is perfect and it’s like a private setting. It’s very worthwhile. ##### Mei Fan, Hongbing Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller Apr 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Loved the friendly people! 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