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Laptop workspace, free WiFi
Laptop workspace, free WiFi
Laptop workspace, free WiFi
Laptop workspace, free WiFi

Guest reviews

4.4 out of 5 Excellent
407 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Spa
Breakfast Available
Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationDaihakone Country Club3 min drive
Popular LocationŌwakudani7 min drive
Popular LocationMount Ashigara8 min drive
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Deluxe Twin Room (Japanese Western Style)

5/5 guest room rating
  • 495 sq ft
  • Mountain view
  • Sleeps 2

Superior Twin Room (Japanese Western Style), 2 Adults Only

5/5 guest room rating
  • 248 sq ft
  • Sleeps 2

Japanese Style Room with Shared Bathroom

4.7/5 guest room rating
  • 248 sq ft
  • Mountain view
  • Sleeps 3

Japanese Western Style Single Room

4.8/5 guest room rating
  • 108 sq ft
  • Mountain view
  • Sleeps 1

About this area

Hakone

Mount View Hakone is located in Hakone. Museum of the Little Prince and Lalique Museum Hakone are cultural highlights, and some of the area's notable landmarks include Choanji Temple and Kintoki Shrine. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater. Guests appreciate the ryokan's location for the sightseeing.
Visit our Hakone travel guide
View in a map
Popular Location

What's nearby

  • Daihakone Country Club - 3 min drive
  • Ōwakudani - 7 min drive
  • Mount Ashigara - 8 min drive
  • Hakone Kowakien Yunessun - 11 min drive
  • Hakone Gora Park - 11 min drive

Getting around

  • Hakone Gora Station - 6 min drive
  • Kowakidani Station - 7 min drive

Restaurants

  • Oohiroma — 1 min walk
  • Irmori Chaya - 4 min walk
  • Restaurant Le Petit Prince - 5 min walk
  • Daichi - 6 min walk
  • La Canzone - 15 min walk

About this property

Mount View Hakone

3.5-star spa ryokan, walk to Museum of the Little Prince
Along with a full-service spa, this ryokan has free newspapers and multilingual staff. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a TV in a common area. All 37 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and LCD TVs. Guests will also find room service, hairdryers and free toiletries.
Mount View Hakone offers 37 forms of accommodation with complimentary slippers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers, toilets with an electronic bidet and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 1320 per person
  • Room service available

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Japanese

Spa

  • 5 hot springs
  • Aromatherapy
  • Hot springs/mineral springs
  • Hot springs open from 3:00 PM to 5:30 AM
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)

Bathroom

  • Bathtub or shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch LCD TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Laptop-friendly workspace
  • Slippers

Policies

Check-in

Check-in between 3 PM and 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book Half Board rate plans and require dinner must check-in by 6 PM. No refunds will be issued.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: JPY 1320 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash for all bookings
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation.

We should mention

Hot springs access available from 3:00 PM to 5:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mount View Hakone Inn
Mount View Hakone
Mount View Hakone Ryokan
Mount View Hakone Hakone
Mount View Hakone Ryokan Hakone

Frequently asked questions

Can I cancel my reservation for free at Mount View Hakone and receive a full refund?
Yes, Mount View Hakone offers free cancellation on select room rates, because flexibility matters! Please refer to Mount View Hakone cancellation policy on our site for more details about any exclusions or requirements.
Is Mount View Hakone pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mount View Hakone?
Self-parking is free at this property.
What time is check-in at Mount View Hakone?
Check-in is from 3 PM to 7:30 PM. After-hours check-in is not available.
What time is check-out at Mount View Hakone?
Checkout is at 10 AM.
Where is Mount View Hakone located?
Situated in a national park, this spa ryokan is within a 10-minute walk of Museum of the Little Prince, Choanji Temple and Lalique Museum Hakone. Hakone Village Samurai Museum and Kintoki Shrine are also within 1 mi (2 km).
4.4
Excellent
5 - Excellent
221
4 - Good
148
3 - Okay
31
2 - Poor
5
1 - Terrible
2

4.4/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating to our needs - my boyfriend is vegetarian and we informed the hotel before our stay. They provided him with an amazing Japanese dinner that he loved. Male and female onsens were great, really enjoyed using them. Private onsen was also excellent. We used it in the evening after dinner and was a great experience. Very friendly and knowledgeable staff. They showed us where were could explore around the local area, what restaurants and shops were open and helped find the buses we needed to take for our onward travel. They also held our luggage for a few hours after checkout whilst we explored Hakone. Our traditional room was simple and clean, only issue was that the pillows were a bit flat. Overall great experience, would recommend
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully relaxing and traditional stay
10/10 is not enough to give this wonderful hotel. We came as part of our honeymoon trip to Japan and can’t recommend it enough. The service is top-notch, the superior rooms are absolutely beautiful with rolltop bath. We used the private onsen which was very beautiful and relaxing and also enjoyed dinner on the tatami mats in the restaurant which was superb. Would love to come back if I ever return to Japan! Peaceful, relaxing and romantic.
Stayed 2 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful mountain retreat
A lovely place to escape Tokyo. This is a very classy ryokan - make sure you pay extra and get the meals (we had the dinner and it was an extraordinary feast). It isn’t cheap, but is totally indulgent. If you want to splurge I recommend it. We got a very large double room with v comfy futons and lovely view. Traditional design with tatami mats etc. and the private onsen was tremendous. There’s not a lot you can do in the township itself, so relax in the ryokan or book some side trips for views of Mt Fuji
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, near bus stop. The staffs are friendly. The food is good.
Stayed 2 nights in Dec 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a Japanese Style room; the room was large and clean and the futons were surprisingly comfortable. The hotel itself was a little difficult to get to as a typhoon had closed part of the bus route, so it took two buses and over 90 minutes to get there from Odawara Station. However the staff were helpful with emailing information with directions on how to reach the hotel prior to our stay, so we were aware of the route change. We also experienced the private onsen which was lovely. The negatives of this hotel for us were mainly the noise from outside through the windows on a night, the location as it wasn't near anything of interest (to us) and we found the buses to be unreliable and infrequent. Also, we found the random requirement to hand the room key to reception whenever we left the room pointless. This was especially inconvenient when we nearly missed the bus waiting for other people to check out on a morning.
Stayed 2 nights in Nov 2019