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Hotel Okada

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
407 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Spa

Map

What's nearby

  • Popular Location
    Kanagawa Prefectural Museum of Natural History
    6 min drive
  • Popular Location
    Hakone Kowakien Yunessun
    13 min drive
  • Restaurant
    Tenseien
    7 min walk
  • Restaurant
    Isshintoiro
    13 min walk

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Japanese or Japanese-Western room, Smoking

    Room Amenities

    • River view
    • Sleeps 5
    More details
  • Superior Japanese or Japanese-Western Style, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 5
    More details
  • -YUAN- Deluxe Japanese-Western with Open air bath Non-smoking

    Room Amenities

    • Sleeps 5
    More details
  • -MIYABI- Japanese Style Suite, Smoking

    Room Amenities

    • Mountain view
    • Sleeps 5
    More details
  • -SUISAI- Japanese-Western with Open air bath Non-smoking

    Room Amenities

    • Sleeps 4
    More details
  • -SAKURA- Superior Japanese or Japanese-Western Modern Style Non-smoking

    Room Amenities

    • Mountain view
    • Sleeps 5
    More details
  • Superior Japanese or Japanese-Western Style, Smoking

    Room Amenities

    • Mountain view
    • Sleeps 5
    More details
  • -SENYU- Japanese room with private hot spring bath, Non Smoking

    Room Amenities

    • River view
    • Sleeps 5
    More details
  • -SENYU- Twin room with private hot spring bath, Non Smoking

    Room Amenities

    • River view
    • Sleeps 2
    More details
  • -SUISAI- Deluxe Japanese Western room with Open air bath (42㎡) Non-smoking

    Room Amenities

    • Sleeps 5
    More details
  • -YUAN- Deluxe Japanese room with Open air bath Non-smoking

    Room Amenities

    • Sleeps 5
    More details
  • Standard Japanese or Japanese-Western room, Non Smoking

    Room Amenities

    • River view
    • Sleeps 5
    More details
  • -MIYABI- Japanese Style Suite, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 5
    More details

About this area

Hakone

Located in Hakone, Hotel Okada is in the historical district and on a river. Odawara Castle and Hakone Shrine are notable landmarks, and some of the area's activities can be experienced at Hakone Kowakien Yunessun and Hakone Gora Park. Travelling with kids? Consider Mishima Sky Walk and Tsujimura Botanical Garden.

4.5/5 guest location rating

Guests like it for

  • Quiet (170 reviews)
  • Safe (110 reviews)
  • Walkable (45 reviews)

What's nearby

  • Popular Location
    Kanagawa Prefectural Museum of Natural History - 6 min drive
  • Popular Location
    Hakone Kowakien Yunessun - 13 min drive
  • Popular Location
    Hakonejinja Mototsumiya - 14 min drive
  • Popular Location
    Hakone Open Air Museum - 14 min drive
  • Popular Location
    Hakone Gora Park - 14 min drive

Getting around

  • Hakone Yumoto Station - 19 min walk
  • Kowakidani Station - 20 min drive
  • Tokyo (NRT-Narita Intl.) - 130 min drive

Restaurants

  • Sky Lounge — 1 min walk
  • Yamazakura — 1 min walk
  • Tenseien — 7 min walk
  • Isshintoiro — 13 min walk
  • はつ花 本店 — 14 min walk

About this property

Hotel Okada

Family-friendly ryokan with 2 restaurants and free valet parking
Along with 2 restaurants, this ryokan has a nightclub and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area and massage/treatment rooms. All 117 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with digital channels. Other amenities available to guests include down duvets, hairdryers and safes.
Hotel Okada offers 117 forms of accommodation with a safe and a hairdryer. Beds feature down comforters. 32-inch Flat-screen televisions come with digital channels.
Bathrooms include a combined bath/shower unit, a bidet and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access.

Renovations and closures

The property will be renovating from 10 January 2020 until 24 January 2020 (completion date subject to change). The following areas are affected:
  • Hot tub

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Policies

Check-in

Check-in between 2 PM - 6 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit.

We should mention

The seasonal pool will be open from August to August.Pool access available from 9 AM to 5 PM Hot springs access available from 5:30 AM to 12:30 AM.Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Alcohol is not permitted at this property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Arcade/game room
  • Children's pool
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 4 meeting rooms
  • Computer station
  • Conference space (5199 square feet)

Outdoors

  • Terrace

Spa

  • 2 indoor hot springs
  • 3 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Hot springs open from 5:30 AM to 12:30 AM
  • Indoor mineral hot springs (onsen)
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 5:30 AM to 1:00 AM
  • Separate men/women areas in public bath

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • digital channels

More

  • Phone
  • Safe

Nearby things to do

Activities

Where to eat

4.2

Very Good

5 - Excellent
173
4 - Good
157
3 - Okay
56
2 - Mediocre
18
1 - Poor
3
4.2
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.0
Property condition

3/5

  • Liked: Cleanliness

Check in poor service. I realised as I was travelling to hotel that my itinerary was for one person. I thought I had booked 2 people. So no problem room was payed for and was a double. So foned hotel they refused to change booking told me to ring expedia. Called expedia they were helpfull and put me on hold for 10 minutes while they called the hotel. Booking changed to 2 people. My point is that it should not be that difficult. Most any other place in the world the hotel would assist even if booking was with Expedia. I really dont think this country is ready for next years Olympics and influx of tourists. I payed 700 gbp for one night. Onsen is basic, room is ok, food was ok not sure what I got for 700 gbp. Could have had a weekend in Spain for what I spent lol

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel! Love the private onsen, love the private garden! The buffet was great as well! Would definitely come back next time!

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Staff & service, amenities

Good location, good breakfast. The facilities should be renovated.

Stayed 3 nights in Sep. 2019

3/5

  • Liked: Cleanliness, staff & service, amenities
  • Disliked: Property conditions & facilities

The suite with a bath is excellent and relaxing. DO NOT order any food - it is overpriced and bland (think school cafeteria)

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

This was a great experience. Great traditional ryokan with private onsen. Staff was friendly and helpful despite our language barriers. Would definitely stay here again.

Stayed 1 night in Oct. 2019

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