Title: HAKONE Setsugetsuka - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HAKONE Setsugetsuka Experience the perfect blend of natural beauty and modern comfort at this tranquil Hakone retreat where guests can unwind in a soothing garden or mineral hot spring ![Hot springs](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/f96dfdba.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/f365b684.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room, For 2 People, Semi Open-Air Bath ](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/7875d344.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/325572a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/2329da6a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HAKONE Setsugetsuka provides a peaceful escape with its indoor mineral hot spring and garden views. Travelers appreciate the convenient location near public transit, while practical amenities like free WiFi and luggage storage make for a hassle-free stay in this serene ryokan. 8.8 Excellent ## Popular amenities - 24/7 front desk - Housekeeping - Air conditioning - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 19 - Oct. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Japanese Western Style Room, For 3 People, Private Open-Air Bath](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/bc44cb3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room, For 3 People, Private Open-Air Bath 8.0 Very good 5 reviews ### Highlights Fireplace Air conditioning Refrigerator Flat-screen TV Hair dryer Toilet with electronic bidet Separate bathtub and shower Deep soaking bathtub - 388 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Futon ![Twin Room, For 2 People, Semi Open-Air Bath ](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/20764e99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, For 2 People, Semi Open-Air Bath 8.0 Very good 1 review ### Highlights Fireplace Air conditioning Refrigerator Flat-screen TV Hair dryer Toilet with electronic bidet Separate bathtub and shower Deep soaking bathtub - 388 sq ft - Sleeps 2 - 2 Twin Beds ![Double Room, For 2 People, Private Open-Air Bath](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/be3cadf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, For 2 People, Private Open-Air Bath 8.6 Excellent 4 reviews ### Highlights Fireplace Air conditioning Refrigerator Flat-screen TV Hair dryer Toilet with electronic bidet Separate bathtub and shower Deep soaking bathtub - 205 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/c1d3fcee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Style Double Room - Sleeps 2 ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/ffba9e42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Style Twin Room 10.0 Exceptional 1 review - Sleeps 2 ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/7cfb687b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room(for 2-3 persons) - Sleeps 3 ![Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/325572a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) 9.6 Exceptional 4 reviews ### Highlights Fireplace Air conditioning Refrigerator Flat-screen TV Hair dryer Toilet with electronic bidet Separate bathtub and shower Deep soaking bathtub - Sleeps 2 - 2 Twin Beds ### Japanese Western Style Room, For 4 People, Non Smoking ### Highlights Fireplace Air conditioning Refrigerator Flat-screen TV Hair dryer Toilet with electronic bidet Separate bathtub and shower Deep soaking bathtub - 484 sq ft - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/64b0a0e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room(for 2-4 persons) - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-HAKONE-Setsugetsuka.h10169424.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-HAKONE-Setsugetsuka.h10169424.Hotel-Information) ## About the area Located in Gora, a neighborhood in Hakone, HAKONE Setsugetsuka is near a train station and near theme parks. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Pirate Ship and Hakone Toy Museum are also worth visiting. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.24981%2C139.04796&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=655Ji6uWVShTfS6gCqvdO_NEm5s=) 1300-34 Gora, Hakone, Kanagawa, 250-0408 ### What's nearby - Hakone Gora Park - 3 min walk - 0.3 km - Hakone Open Air Museum - 11 min walk - 0.9 km - Hakone Kowakien Yunessun - 18 min walk - 1.6 km - Ōwakudani - 4 min drive - 2.3 km - Hakone Ropeway - 6 min drive - 4.9 km ### Getting around - Hakone Gora Station - 2 min walk - Kowakidani Station - 2 min drive - Haneda Airport (HND) - 102 min drive ### Restaurants - ‪箱根餃子センター - ‬6 min walk - ‪リバーサイド・キッチン＆バー - ‬9 min walk - ‪Gora Brewery And Grill - ‬4 min walk - ‪鮨・天麩羅 風月 - ‬1 min walk - ‪Coffee Camp - ‬3 min walk ## About this property ### HAKONE Setsugetsuka Ryokan near Hakone Gora Park Hakone Open Air Museum and Hakone Kowakien Yunessun are located near HAKONE Setsugetsuka, which provides an indoor mineral hot spring (onsen), a garden, and a restaurant. Guests can connect to free in-room WiFi. You'll also find perks like: - Free self parking - An elevator, luggage storage, and a 24-hour front desk - Guest reviews say good things about the proximity to public transit and overall condition Room features All 158 rooms boast comforts such as fireplaces and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Other amenities include: - Deep soaking tubs, toilets with electronic bidets, and free toiletries - Refrigerators, heating, and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/221f5fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,642 reviews CA $630 CA $765 total Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Kaiseki dinner - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom) | Room amenity](https://images.trvl-media.com/lodging/11000000/10150000/10148000/10147953/63fd12da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Mikawaya Ryokan Kowakudani - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 209 reviews CA $432 CA $478 total Nov 10 - 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Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,005 reviews CA $323 CA $394 total Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=14905327&PinnedHotelID=14905327&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/36000000/35610000/35602200/35602111/d2e5d71a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Yutowa Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 669 reviews CA $163 CA $181 total Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=35602111&PinnedHotelID=35602111&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11760000/11755500/11755444/9d83b6cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Musashino Bekkan Miyanoshita - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 471 reviews CA $577 CA $640 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=11755444&PinnedHotelID=11755444&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/a56ed6cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Gora - Pet-friendly - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 313 reviews CA $474 CA $524 total Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/3db501f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suiun Gora - Spa - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 157 reviews CA $692 CA $769 total Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/19000000/18350000/18340300/18340226/329c602f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Susukinohara Ichinoyu Sengokuhara - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 296 reviews CA $351 CA $388 total Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=18340226&PinnedHotelID=18340226&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - A restaurant - Tea service ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Garden ### Spa - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Fireplace - Heating (climate-controlled) - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 19 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Disposable personal items are available in the lobby. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the hot springs This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Requests for dietary restrictions or food allergies cannot be accommodated. ### We should mention Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as HAKONE Setsugetsuka Inn Setsugetsuka Inn Setsugetsuka Ryokan HAKONE Setsugetsuka Hakone Hakone HAKONE Setsugetsuka Ryokan Ryokan HAKONE Setsugetsuka HAKONE Setsugetsuka Hakone HAKONE Setsugetsuka Ryokan HAKONE Setsugetsuka Hakone HAKONE Setsugetsuka Ryokan Hakone ## Frequently asked questions ### Is HAKONE Setsugetsuka pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at HAKONE Setsugetsuka? > As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at HAKONE Setsugetsuka on Oct 28, 2025 start from CA $467.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hakone-Hotels-HAKONE-Setsugetsuka.h10169424.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at HAKONE Setsugetsuka? > Self parking is free at this property. ### What time is check-in at HAKONE Setsugetsuka? > Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available. ### What time is check-out at HAKONE Setsugetsuka? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is HAKONE Setsugetsuka located? > Located in Gora, this ryokan is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Hakone Kowakien Yunessun is 1.2 mi (2 km) away. Hakone Gora Station is only a 2-minute walk and Kowakidani Station is 21 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HAKONE Setsugetsuka Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 144 8 - Good 90 6 - Okay 20 4 - Poor 8 2 - Terrible 4 ### 10/10 Excellent #### Agnes Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful ryokan! The onsen were wonderful and the meals were delicious! ##### Agnes Stayed 1 night in Oct 2025 ### 8/10 Good #### Kevin Oct 3, 2025 Liked: Staff & service, amenities, property conditions & facilities Hot spring in the room was a bit dirty and the yukata clothes were a little dirty. Towels had a certain smell to them too. There are 3 private onsen rooms too, but you have to wait for a while because there is no time limit. Dinner and breakfast were included and delicious. Also had a bunch of other food amenities like yogurt (?), fish grill, and ramen, but I did not get to try. ##### Kevin Stayed 1 night in Sep 2025 ### 2/10 Terrible #### SHAOTANG Oct 10, 2025 Disliked: Staff & service Poor organization of the breakfast. We were waiting for almost half hour and no body serviced us. We had to cancel our reservation of the breakfast. ##### SHAOTANG Stayed 1 night in Oct 2025 ### 8/10 Good #### Wai Man Aug 31, 2025 Liked: Cleanliness, staff & service, amenities The hotel itself is great but the room is a bit dated. Overall it is clean and comfortable though. It is close to the Gora station and it is so convenient to travel around. Our stay included dinner and breakfast. Food is good and the servers are excellent. I like the 3 private onsens a lot. Though it is first come first serve, but usually we didn't need to wait. ##### Wai Man Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Terra May 18, 2025 Liked: Amenities Wonderful sat and friendly helpful staff. ##### Terra Stayed 2 nights in May 2025 ### 10/10 Excellent #### YUGARSI Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was great ##### YUGARSI Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Robert Sep 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel in an amazing area, right next to the train and funicular station to get around the mountain. ##### Robert Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### lori Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a full service relaxation experience. The lovely and traditional dinner and breakfast that comes with the half board were experiences. The attention to detail and little extras provided made our stay extraordinary. The room was spacious and the in room open air onsen was lovely. Highly recommend! ##### lori Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Christine Nov 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service, convenient location, helpful and gracious staff. The property is absolutely stunning and peaceful. ##### Christine Stayed 1 night in Oct 2024 ### 8/10 Good #### Kay Apr 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Natural hot spring is the main reason to stay, very close to the Gora station. ##### Kay Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Jomerene Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel! The food for the half board was so good and the facility was beautiful. We went when it was snowing and the view from our hotel balcony was stunning. The private baths were also really nice as well as the public baths. It was a walking distance from the station so it was a breeze to get there (~5min walk). For being my first time in Japan and on an onsen, everything was easy to understand. The staff were also very helpful. Will definitely come back here again. ##### Jomerene Stayed 1 night in Mar 2025 ### 6/10 Okay #### Antonio Jan 28, 2025 Liked: Staff & service, property conditions & facilities The property little old you can tell, little noisy when people walk through the corridor, no protection in between two building, you will feel very cool when you cross in between.at winter. Room very spacious, staff is very friendly and helpful. ##### Antonio Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Polly Feb 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended hot spring resort Very beautiful setting, and hot springs are wonderful. The meals are excellent, beyond expectations. ![](https://a.travel-assets.com/ugc/hotel-reviews/D9785B8184C2685B50461FFDC1AE6537F04F97371676600837636.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/37FB27C2FEBCAE7EB764E1181429AAA9560D440A1676600833430.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DF81C47C89426124DDF6BE5F933BCBFD821A79CA1676600839076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ABCBC25937D4AF0D5BE4BDEADCAEDCF415680AC1676600836641.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Polly Stayed 1 night in Feb 2023 ### 4/10 Poor #### Jared May 3, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The hotel is pretty old and dirty. Walls are stained, and there is an overall smell that is not pleasant. The food was not very good so we chose to go to restaurants instead of eating the dinner there after one try. ##### Jared Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Hai Tao Aug 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean and friendly ##### Hai Tao Stayed 1 night in Jul 2024 ### 8/10 Good #### Hong Apr 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Hong Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### BEE LENG Oct 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is well organised, serves delicious kaiseiki meal, location is good, few minutes walk from Gora station ##### BEE LENG ### 10/10 Excellent #### Weixing Nov 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is right at the cable car and train station, very convenient for guests to go to the park/mountains and to the town of Hakone and beyond. Breakfast and dinner are very good. The in room hot springs tub is great, as you don’t have to go to the public hot springs in the open. We had a great stay and fortunately enough to be able to see Mount Fuji on our last day, as it was raining before that. ##### Weixing Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Yau Oi Apr 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a nice place to relax with onsen. All staff were very helpful and polite. ##### Yau Oi Stayed 1 night in Apr 2023 ### 8/10 Good #### Verified traveller Jan 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A clean and comfortable place with private hot bath ##### Verified traveller Stayed 1 night in Jan 2023 ### 6/10 Okay #### Yuen Lun Apr 9, 2025 Liked: Cleanliness, property conditions & facilities Overly priced; - Both quantity and quality of food in the dinner are not up to the standard for onsen hotel - Shower is completely outdoor, it's freezing to take shower in winter time - The open-air bath is not hot-spring water which is not explicitly specified on the booking page ##### Yuen Lun Stayed 1 night in Apr 2025 ### 8/10 Good #### Sara Dec 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hakone onsen experience! My only complaint would be that some areas seemed to need a little updating. But other than that the rooms were very spacious and there were a lot of amenities included in the cost of the room. ##### Sara Stayed 1 night in Oct 2024 ### 8/10 Good #### Melinda Apr 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A relaxing return to Hakone We returned to Setsugetsuka after an absence of 10+ years while we visited other parts of Japan. It was a very comfortable & pleasant homecoming! ##### Melinda Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Caroline Nov 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing stay in a beautiful location An amazing stay. Loved having our own private onsen to relax after a day’s exploring. Enjoyed all the traditional touches that the hotel offered. Beautiful surroundings and extremely convenient for the station at Gora. Definitely better to take the train than the bus as the roads were pretty busy. The Hakone Freepass was definitely worth the money. Enjoyed the rope way, although low cloud meant we couldn’t see Mt Fuji. The Open Air Museum was excellent. The evening meals were both amazing and beautifully presented. But, for our palates, we found the breakfast a little too much. ##### Caroline Stayed 2 nights in Nov 2024 ### 8/10 Good #### Scott Mar 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love to stay here when we visit Hakone. The only downside to booking with Expedia is that dinner is not included! I enjoy having dinner there since it is a nice japanese experience but there wasn't an option to add on dinner and by the time I arrived, it was all booked up. ##### Scott Stayed 2 nights in Mar 2023 ## Expedia's Latest Trends ### Hotels > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Yumoto Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Yumoto-Fujiya-Hotel.h5708962.Hotel-Information) > > [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.ca/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > > [Yaeikan](https://www.expedia.ca/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [The Yokohama Bay Hotel Tokyu](https://www.expedia.ca/Yokohama-Hotels-The-Yokohama-Bay-Hotel-Tokyu.h63421.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Hakone Suimeisou](https://www.expedia.ca/Hakone-Hotels-Hakone-Suimeisou.h8661576.Hotel-Information) > > [Mizunoto](https://www.expedia.ca/Hakone-Hotels-Mizunoto.h13231124.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.ca/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Hotel Metropolitan Kawasaki](https://www.expedia.ca/Yokohama-Hotels-Hotel-Metropolitan-Kawasaki.h42234317.Hotel-Information) > > [Tsukino Yado Sara](https://www.expedia.ca/Hakone-Hotels-Tsukino-Yado-Sara.h35145849.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Hotel Okada](https://www.expedia.ca/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Hakone Ashinoko Hanaori](https://www.expedia.ca/Hakone-Hotels-HAKONE-ASHINOKO-HANAORI.h17821569.Hotel-Information) > > [The Westin Yokohama](https://www.expedia.ca/Yokohama-Hotels-The-Westin-Yokohama.h76584180.Hotel-Information) > > [Hakone Airu](https://www.expedia.ca/Hakone-Hotels-Hakone-Airu.h20146974.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.ca/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary)