Title: Hotel Roma 191 - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Roma 191 Colonial hotel with a rooftop terrace and a 24-hour front desk ![Grand Room](https://images.trvl-media.com/lodging/36000000/35390000/35384600/35384535/f2f52ccd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Grand Room](https://images.trvl-media.com/lodging/36000000/35390000/35384600/35384535/f93d6351.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Room](https://images.trvl-media.com/lodging/36000000/35390000/35384600/35384535/6b034afe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Room](https://images.trvl-media.com/lodging/36000000/35390000/35384600/35384535/7177aadf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/36000000/35390000/35384600/35384535/c0418058.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Roma 191 in Mexico City's center offers a rooftop with city views and cooked-to-order breakfast. Enjoy WiFi and luggage storage while visiting nearby Parque Zoologico de Chapultepec and Palacio de Bellas Artes. The concierge team is praised for their attentive service. 7.0 Good ## Popular amenities - Room service - Breakfast available - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=35384535&PinnedHotelID=35384535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=35384535&PinnedHotelID=35384535&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=35384535&PinnedHotelID=35384535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=35384535&PinnedHotelID=35384535&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=35384535&PinnedHotelID=35384535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=35384535&PinnedHotelID=35384535&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=35384535&PinnedHotelID=35384535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=35384535&PinnedHotelID=35384535&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 6 of 6 rooms ![Superior Room](https://images.trvl-media.com/lodging/36000000/35390000/35384600/35384535/5772c855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning TV Renovated in 2020 Premium bedding Blackout drapes/curtains Down duvet - 248 sq ft - Sleeps 2 - 1 King Bed ![Standard Room | Bathroom](https://images.trvl-media.com/lodging/36000000/35390000/35384600/35384535/29b4f10a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually furnished Individually decorated Air conditioning TV Renovated in 2020 Premium bedding Blackout drapes/curtains Down duvet - 194 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Room](https://images.trvl-media.com/lodging/36000000/35390000/35384600/35384535/da9b8390.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Individually furnished Individually decorated Air conditioning TV Renovated in 2020 Premium bedding Blackout drapes/curtains Down duvet - 301 sq ft - City view - Sleeps 2 - 1 King Bed ![Standard Room](https://images.trvl-media.com/lodging/36000000/35390000/35384600/35384535/be7bf9cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually furnished Individually decorated Air conditioning TV Renovated in 2020 Premium bedding Blackout drapes/curtains Down duvet - 226 sq ft - Sleeps 2 - 1 Queen Bed ![Grand Room](https://images.trvl-media.com/lodging/36000000/35390000/35384600/35384535/b787b5cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning TV Renovated in 2020 Premium bedding Blackout drapes/curtains - 689 sq ft - Sleeps 2 - 1 King Bed ![Superior Room](https://images.trvl-media.com/lodging/36000000/35390000/35384600/35384535/e2223ae9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Individually furnished Individually decorated Air conditioning TV Renovated in 2020 Premium bedding Blackout drapes/curtains Down duvet - 226 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110730000/110721100/110721053/ff009043_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Parián Roma Norte - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 26 reviews CA $273 CA $326 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Parian.h110721053.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=02a5d10d-b08e-443a-8fb6-2180f166cbae&top_cur=CAD) Ad ![Superior Suite, 1 King Bed](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/f8c2e526.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Mexico City Toreo Naucalpan - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Capital-O-Roma-191.h35384535.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Capital-O-Roma-191.h35384535.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.41328%2C-99.16312&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=msIliBS1DAiZ-9TJPjZNe_2ws64=) 191 Monterrey Roma Norte, Mexico City, CDMX, 06700 #### What's nearby - Angel of Independence Monument - 6 min drive - 1.9 km - Chapultepec Castle - 11 min drive - 2.7 km - Zócalo - 13 min drive - 7.6 km - Palacio de Bellas Artes - 14 min drive - 4.2 km - Parque Zoologico de Chapultepec - 15 min drive - 3.8 km #### Getting around - General Hospital Station - 13 min walk - Mexico City Buenavista Station - 16 min drive - Benito Juarez International Airport (MEX) - 22 min drive #### Restaurants - ‪Mikasa - ‬1 min walk - ‪Páramo - ‬2 min walk - ‪Expendio De Maiz Sin Nombre - ‬2 min walk - ‪Brisa Tap Room - ‬2 min walk - ‪El Parnita - ‬2 min walk ## About this property ### Hotel Roma 191 Hotel remodeled in 2020 and located near Chapultepec Castle Located close to Parque Zoologico de Chapultepec and Palacio de Bellas Artes, Hotel Roma 191 provides a rooftop terrace. Stay connected with free in-room WiFi. Other perks at this hotel include: - Cooked-to-order breakfast (surcharge), concierge services, and luggage storage - A front-desk safe, smoke-free premises, and a 24-hour front desk Room features All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra amenities include: - 6 bathrooms with showers and free toiletries - 42-inch TVs with cable channels - Wardrobes/closets and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/46200/46188/8fca3388.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel PF Reforma - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2,146 reviews CA $105 CA $125 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=46188&PinnedHotelID=46188&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1820000/1818200/1818195/35c451b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Ciudad de Mexico Patriotismo Benito Juarez - Breakfast included - Free WiFi - Air conditioning - Parking available 8.4 Very good 1,002 reviews CA $109 CA $131 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1818195&PinnedHotelID=1818195&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (USD 18 per person)](https://images.trvl-media.com/lodging/84000000/83090000/83086000/83085910/a728d0fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Mexico City Insurgentes - 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Renovated entire property - October 2020 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - 6 private bathrooms - Bathrobes - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch TV with cable channels ### Food and drink - Minibar - Room service ### More - Air conditioning - Individual decor - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation This property's breakfast is served at a nearby location. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children 11 and younger are not allowed at this property; All guests older than 11 are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 245 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Children 11 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Capital Roma 191 Hotel Ciudad de México Capital Roma 191 Ciudad de México Capital Roma 191 Hotel Capital O Roma 191 Ciudad de México Ciudad de México Capital O Roma 191 Hotel Capital O Roma 191 Ciudad de México Capital Roma 191 Hotel Hotel Capital O Roma 191 Capital Roma 191 Hotel Mexico City Capital Roma 191 Hotel Capital Roma 191 Mexico City Capital Roma 191 Hotel Capital O Roma 191 Mexico City Mexico City Capital O Roma 191 Hotel Hotel Capital O Roma 191 Capital O Roma 191 Mexico City Capital Roma 191 Mexico City Capital O Roma 191 Hotel Roma 191 Hotel Hotel Roma 191 Mexico City Hotel Roma 191 Hotel Mexico City ## Frequently asked questions ### Is Hotel Roma 191 pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Roma 191? > Hotel Roma 191 doesn't offer parking. ### What time is check-in at Hotel Roma 191? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel Roma 191? > Check-out is at noon. ### Where is Hotel Roma 191 located? > Located in Roma Norte, this hotel is within 3 mi (5 km) of Chapultepec Castle, Parque Zoologico de Chapultepec, and Palacio de Bellas Artes. Zócalo and Metropolitan Cathedral are also within 6 mi (10 km). General Hospital Station is 13 minutes by foot and Chilpancingo Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Roma 191 Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 9.6 Location ### 7.6 Staff & service ### 7.4 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 23 8 - Good 12 6 - Okay 2 4 - Poor 7 2 - Terrible 13 ### 10/10 Excellent #### SALVADOR ARTEAGA Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is not easy to find parking around the hotel. They should provide us an option to park our car ##### SALVADOR ARTEAGA Stayed 1 night in Nov 2024 ### 4/10 Poor #### Adriana Dec 29, 2024 Disliked: Cleanliness, amenities La habitación estuvo bien en tamaño, pero revisando la habitación en una de las mesas de noche se encontró una caja de condones y un paquete abierto, indica que no se realiza una buena limpieza profunda en la habitación y pone en duda si las sábanas están limpias o todo lo demás ##### Adriana Stayed 1 night in Dec 2024 ### 8/10 Good #### Sofia Dec 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities todo muy bien nos gustó mucho, solo que no cuentan con agua caliente 😞 ##### Sofia Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### jorge Dec 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tarde en encontrar el letrero en la entrada y llegue noche no estaba claro pero una ve dentro todo exelente ##### jorge Stayed 1 night in Nov 2024 ### 8/10 Good #### steven Aug 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Decent - with minor complaints The rates are good and the front desk was perfectly fine. The sheets and towels are new but noticeably rough. The bed was firm, but that is fine. The pillows are huge and hard and not fun in bed - I had to take a cover off a throw pillow and put a pillowcase on it for something reasonable. The main blanket was ridiculously heavy and stiff - it was not needed no matter what - there is an excellent AC Heater on the wall. The lights (several options) were very bright; I found a standing lamp I could throw a t-shirt over, that helped. They should install dimmers and replace the harsh cold blueish lights with warmer bulbs. (I always have several USB lights and an extension cord for every hotel stay for this situation.) There are no outlets near the bed. There are no USB plugs. The safe was not bolted in - and with an outside balcony door that was not locked (with no key available) someone could have made it in the room from a nearby rooftop and carried it away - not likely but not impossible. Everything was clean and housekeeping was OK, except they had a new one and I had to ask for water and coffee pods a few times. There were no bugs. -- In summary: it's fine, none of these are dealbreakers (it's a 3-star hotel.) I didn't move to another hotel right away and added two more nights. But the other hotel was really better and I wished I did move sooner. Maria Condesa. Enjoy your stay! ##### steven Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### FABIOLA Apr 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bonito, cómodo, bien ubicado y con mucho por donde comer alrededor ##### FABIOLA Stayed 1 night in Apr 2024 ### 8/10 Good #### Xiurave Mar 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy cómodo y accesible para caminar en la Roma y Condesa! ##### Xiurave Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Jonathan Jan 1, 2024 Disliked: Staff & service #### DO NOT STAY HERE The room was fine. However, 100 usd was taken from my bag from my room. ##### Jonathan Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Mary Dec 16, 2023 It was a very chic and attractive small hotel. The staff were so kind and helpful. However, it was noisy as they hold events on the top floor and the traffic noise was very loud at the front of the hotel. That said, I would go back and stay as the staff were so delightful. ##### Mary Stayed 5 nights in Dec 2023 ### 4/10 Poor #### Analeine May 28, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The shower had hair and it was really noisy all through the night and in the morning the construction workers started as well as a water bomb day and night. ##### Analeine Stayed 1 night in May 2023 ### 6/10 Okay #### Rodrigo May 22, 2023 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness La estancia en la habitación estuvo "bien", la comodidad en la habitación fue muy buena, sin embargo al final de nuestra estancia nos encontramos una cucaracha muerta. ![](https://a.travel-assets.com/ugc/hotel-reviews/ABF5BD309DA5F4F8E2943B936005D494381A47F11684775761462.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rodrigo Stayed 1 night in May 2023 ### 2/10 Terrible #### Laura Apr 16, 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities El costo es incongruente con las instalaciones ##### Laura Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Julián Mar 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities En general la experiencia fue muy buena. ##### Julián Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Javier Dec 12, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel. I really enjoyed my stay. I will be returning here again. ##### Javier Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Areli Nov 1, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities NO ES UN HOTEL ES UN NIGHT CLUB, hay música hasta las 3am no lograrás dormir ni una sola noche, no nos limpiaron la habitación tuvimos que solicitarlo, el baño huele horrible a humedad no hay ni una sola ventilación, terrible estancia ##### Areli Stayed 4 nights in Oct 2021 ### 4/10 Poor #### Fortunato Sep 2, 2021 Liked: Cleanliness, property conditions & facilities Disliked: Room comfort #### Necesitan más cuidado con descamación Mi pareja tiene una deseabilidad y tuvimos qué tomar un cuarto más caro porque no tiene elevador y las escaleras están muy difícil. Más importante es que les notifique y no les importo. ##### Fortunato Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Verified traveller Aug 16, 2021 Disliked: Staff & service, property conditions & facilities This was possibly the worst experience I've ever had at a hotel in my lifetime. First, when we tried to check in, the clerk told us there was an additional charge because the rate had changed after we had booked through Expedia. Sorry, but that's not how it works. Second, and most importantly, our room was directly underneath the hotel's advertised "rooftop lounge" which was in reality an extremely loud nightclub. Normally, I think of a hotel being a hotel, not a nightclub with a place to sleep, if needed. We immediately booked another hotel and hope we receive a refund from Expedia. ##### Verified traveller Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller May 15, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones y las amenidades son muy bonitas ##### Verified traveller Stayed 1 night in May 2021 ### 2/10 Terrible #### Tito, Mexico Aug 26, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The building is closed and for sale, still I got charged ##### Tito Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Verified traveller Feb 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and cozy boutique hotel in an old renovated building. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Jose Dec 12, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El hotelito mas Lindo y Romantico de la CD Mx El hotel es hermoso, un pequeño y romántico hotel en medio de la Colonia Roma de la ciudad de México. Trato cálido y personal. Lo recomendamos ampliamente y quedamos enamorados del lugar ##### Jose Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller Nov 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities El hotel está muy bonito, las habitaciones limpias, personal amable y lo mejor es la ubicación, puedes caminar a varios puntos de la colonia Roma y buenos restaurantes. Definitivamente me volvería a hospedar con ellos ##### Verified traveller Stayed 1 night in Nov 2019 ### 2/10 Terrible #### Jonathan, Bogota Oct 24, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities Despues de tener muchisimos años bookeando hoteles con ustedes y 12 años de viajar a ciudad de mexico e conocido y tenido la peor experiencia de mi vida en este hotel, me robaron mis gafas, me trataron super mal y tras del hecho por media hora nos cobraron 400 pesos mas que por late check out, despues de darnos una habitacion que no era lo que ustedes decian y aparte elos justificarse y decir que eso es problema de expedia y que ustedes deben arreglarlo con nosotros, no habi papel higienico en el baño, no habian toallas, la señora encargada es la cosa mas grosera y altanera de la vida y sus enpkeados igual, que asco de lugar ##### Jonathan Stayed 2 nights in Oct 2019 ### 4/10 Poor #### Verified traveller Oct 16, 2019 Liked: Cleanliness, property conditions & facilities Positives: - The hotel is in a good location, walking distance to lots of great bars, restaurants and parks. - The room was very clean, modern and a good size. - There is a security guard in the building all night. Negatives: - Reception is not always looked after if you need help and we could not call being on international sims. Our room was at the front of the building and it is on a main road, extremely noisy and we didn't sleep much at all (even with earplugs). If you stay here, request a back room. Noise in the reception (phone, music, reception talking) also travels to the rooms as it is very open plan. - Our shower was broken, we had to wait 15 minutes every shower for the hot water to come through (waste of water and time). - Our booking stated that we would get a free breakfast included with our cost. This was not true. I asked reception about the breakfast and was given a very rude response saying there is no breakfast and I should call Expedia to advise them (I believe this is the hotel's responsibility not the guest's..). We would not stay here again but if you're looking for a good priced modern hotel, you're a heavy sleeper and you don't require breakfast then the hotel will be perfect for you. ##### Verified traveller Stayed 3 nights in Oct 2019 ### 2/10 Terrible #### Verified traveller Oct 10, 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Roma is typically a nice area; Condessa neighborhood a little more nice. Anyways, I stayed in Roma this trip and am always open to staying at different hotels or Air-bnb’s. The staff (girl at front desk) was very nice and spoke some English despite her initially telling me Spanish only ;-) The front of the building is a little off-putting and could use some freshening and more exterior lighting at night time. In my room, there was a sewer back up that flooded the shower floor (no bueno). However, the front desk girl happily cleaned it all up while I went for dinner. Despite the cleaning, I still chose to not shower. No toilet paper (bring your own). No hot water. I ran the sink water for quite a while and still no hot water. Anyways, the next morning I got my hair wet in the sink with cold water and went on my way without pooping. I think (hope) these issues can be relatively easily fixed. ##### Verified traveller Stayed 1 night in Oct 2019 ## Expedia's Latest Trends ### Hotels > [Marquis Reforma Hotel Spa](https://www.expedia.ca/Mexico-City-Hotels-Marquis-Reforma-Hotel-Spa.h366.Hotel-Information) > > [NH Collection Mexico City Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Centro-Historico.h1353939.Hotel-Information) > > [Barceló México Reforma](https://www.expedia.ca/Mexico-City-Hotels-Barcelo-Mexico-Reforma.h25798.Hotel-Information) > > [Camino Real Polanco Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Polanco-Mexico.h9253.Hotel-Information) > > [Courtyard Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [Sheraton Maria Isabel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sheraton-Mexico-City-Maria-Isabel-Hotel.h18081.Hotel-Information) > > [Hyatt Regency Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Hyatt-Regency-Mexico-City.h23360.Hotel-Information) > > [Mexico City Marriott Reforma Hotel](https://www.expedia.ca/Mexico-City-Hotels-Mexico-City-Marriott-Reforma-Hotel.h2297329.Hotel-Information) > > [Hotel Catedral](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Catedral.h39209897.Hotel-Information) > > [JW Marriott Hotel Mexico City Polanco](https://www.expedia.ca/Mexico-City-Hotels-JW-Marriott-Hotel-Mexico-City.h42008.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Las Alcobas, a Luxury Collection Hotel, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Las-Alcobas.h3499699.Hotel-Information) > > [Casa Malí by Dominion](https://www.expedia.ca/Mexico-City-Hotels-Casa-Mali-By-Dominion.h12526562.Hotel-Information) > > [izZzleep Aeropuerto Terminal 2](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-2.h31795161.Hotel-Information) > > [Galeria Plaza Reforma](https://www.expedia.ca/Mexico-City-Hotels-Galeria-Plaza-Reforma.h582712.Hotel-Information) > > [Casa Pepe Hostel Boutique - CDMX](https://www.expedia.ca/Mexico-City-Hotels-Casa-Pepe-Hostel.h23817860.Hotel-Information) > > [NH Collection Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243.Hotel-Information) > > [Camino Real Aeropuerto Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Aeropuerto-Mexico.h46176.Hotel-Information) > > [Gran Hotel Ciudad de Mexico Zocalo View](https://www.expedia.ca/Mexico-City-Hotels-Gran-Hotel-Ciudad-De-Mexico.h21358.Hotel-Information) > > [InterContinental Presidente Mexico City by IHG](https://www.expedia.ca/Mexico-City-Hotels-InterContinental-Presidente-Mexico-City.h4641.Hotel-Information) > > [The St. Regis Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-St-Regis-Mexico-City.h2469062.Hotel-Information) > > [W Mexico City](https://www.expedia.ca/Mexico-City-Hotels-W-Mexico-City.h919779.Hotel-Information) > > [The Ritz-Carlton, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [Hilton Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Reforma.h860881.Hotel-Information) > > [Sofitel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information) > > [Four Seasons Hotel Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Four-Seasons-Hotel-Mexico-City.h22640.Hotel-Information) > > [Hilton Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Airport.h72865.Hotel-Information) > > [Hotel San Fernando](https://www.expedia.ca/Mexico-City-Hotels-Hotel-San-Fernando.h18180394.Hotel-Information)