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Embassy Suites by Hilton Niagara Falls Fallsview

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Indoor pool
Indoor pool
Indoor pool
View from Room

Overview of Embassy Suites by Hilton Niagara Falls Fallsview

Embassy Suites by Hilton Niagara Falls Fallsview

3.5 out of 5

3.7/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationFallsview Casino5 min walk
  • Popular LocationSkylon Tower13 min walk
  • Popular LocationQueen Victoria Park13 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)39 min drive

Choose dates to view prices

About this area

Niagara Falls

Located in Niagara Falls, Embassy Suites by Hilton Niagara Falls Fallsview is on the Strip and near a metro station. Skylon Tower and Rainbow Bridge are notable landmarks, and the area's natural beauty can be seen at Horseshoe Falls and American Falls. Maid of the Mist and Fallsview Indoor Waterpark are not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and ziplining in the area. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Fallsview Casino - 5 min walk
  • Skylon Tower - 13 min walk
  • Queen Victoria Park - 13 min walk
  • Journey Behind The Falls - 19 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 39 min drive

Restaurants

  • T.G.I Fridays — 1 min walk
  • The Keg Steakhouse — 1 min walk
  • Milestones Niagara Falls Restaurant — 4 min walk
  • Terrapin Grille Niagara Falls Restaurant — 4 min walk
  • Watermark Restaurant — 4 min walk

About this property

Embassy Suites by Hilton Niagara Falls Fallsview

3.5-star Niagara Falls hotel in Fallsview, walk to Fallsview Casino
3 restaurants, an indoor pool, and 2 bars/lounges are available at this smoke-free hotel. Other amenities include a coffee shop/café, WiFi in public areas, and a business center. All 613 rooms provide conveniences like living rooms and refrigerators, plus WiFi and flat-screen TVs with digital channels. Other amenities available to guests include microwaves, minibars, and room service.
Embassy Suites by Hilton Niagara Falls Fallsview offers 613 accommodations with minibars and laptop-compatible safes. Accommodations offer separate living rooms. Flat-screen televisions come with digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per day)
  • Available in some public areas: WiFi (CAD 9.95 per day)

Parking and transportation

  • Secured self parking on site (CAD 60 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • Access to nearby indoor pool
  • Arcade/game room
  • Indoor pool
  • Public winery tours
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French

Business services

  • Business center
  • Conference space (20000 square feet)
  • Meeting rooms - 10

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Renovated entire property - January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Recycling
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving or departing on NFL game day are subject to additional parking and check-in restrictions.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 5 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: CAD 9.95 per day (rates may vary)
  • Secured self parking fee: CAD 60 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 5 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hilton Hotel Niagara Falls Fallsview
Embassy Suites Hilton Niagara Falls Fallsview
Embassy Suites Niagara Falls Fallsview
Niagara Falls Fallsview Embassy Suites
Embassy Suites Hilton Niagara Falls Fallsview Hotel
Embassy Suite Niagara Falls
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 2607 out of 7238 reviews
5 - Excellent 36%
Rating 4 - Good. 2140 out of 7238 reviews
4 - Good 30%
Rating 3 - Okay. 1129 out of 7238 reviews
3 - Okay 16%
Rating 2 - Poor. 774 out of 7238 reviews
2 - Poor 11%
Rating 1 - Terrible. 588 out of 7238 reviews
1 - Terrible 8%

4.2/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Disliked: Amenities
The view
Stayed 1 night in Jun 2021

1/5 Terrible

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Never again
Stayed 1 night in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The room was small and narrow . But the falls view, for what we booked that room , served the purpose! Having a microwave oven in the room was a bonus and we liked it! Parking fee is horrible ! On site parking 60$/day, off site 35$/ day ! Unacceptable! Elevator service is terrible ! You need to wait long to get the elevator , though they have at least 9 elevators! On check out day, we had to wait 20 minutes for the elevator to stop at floor 25 for us. I called the receptionist to ask about it and started shouting at me and told that “ there are 400 rooms and if you need to get the elevator on time , you should plan check out well ahead “! Did they advice that during check-in ! When I informed about her behaviour to the desk to a guy during check out, he apologized and I wanted to talk to his manager or supervisor. He lied instantly telling that he is the manager. And when I asked for his business card , he couldn’t produce any . A hotel like this with staffs with this kind of attitude is not expected. Never going back there , and not recommending anyone there just because of the ill attitude of the staffs!
Stayed 1 night in Jun 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was clean but we saw a small hair inside the shower Before we stepped in to the shower.I just didnt bother reporting coz the staff does not seem to care. I asked for The room that I booked as shown on my booking confirmation but the staff said there's nothing he can do, he didnt even bother trying. I Was just shocked coz its a really nice hotel and expected high for service but it was disappointing. Nothing was even explained at check in, regarding the charge on my card and hotel amenities
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021