The room was small and narrow . But the falls view, for what we booked that room , served the purpose! Having a microwave oven in the room was a bonus and we liked it! Parking fee is horrible ! On site parking 60$/day, off site 35$/ day ! Unacceptable! Elevator service is terrible ! You need to wait long to get the elevator , though they have at least 9 elevators! On check out day, we had to wait 20 minutes for the elevator to stop at floor 25 for us. I called the receptionist to ask about it and started shouting at me and told that “ there are 400 rooms and if you need to get the elevator on time , you should plan check out well ahead “! Did they advice that during check-in ! When I informed about her behaviour to the desk to a guy during check out, he apologized and I wanted to talk to his manager or supervisor. He lied instantly telling that he is the manager. And when I asked for his business card , he couldn’t produce any . A hotel like this with staffs with this kind of attitude is not expected. Never going back there , and not recommending anyone there just because of the ill attitude of the staffs!
