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Embassy Suites by Hilton Niagara Falls Fallsview

3.5 star property
Comfortable hotel, a quick walk to Fallsview Casino

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Embassy Suites by Hilton Niagara Falls Fallsview

Exterior
Indoor pool, sun loungers
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Flat-screen TV, pay movies
View from room

Reviews

7.8

Good

Popular amenities

  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Hot tub
    Hot tubHot tub

Explore the area

Map
6700 Fallsview Blvd, Niagara Falls, ON, L2G3W6
  • Popular LocationFallsview Casino5 min walk
  • Popular LocationHorseshoe Falls4 min drive
  • Popular LocationNiagara Falls State Park8 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)44 min drive

Most relevant reviews

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Room options

Available filters for rooms
Showing 24 of 24 rooms

2 Queen Beds Accessible Suite with Sofa Bed and view of Niagara Falls - Floors 10-24

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 450 sq ft
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

3 Queens with view of Niagara Falls & American Falls - Floor 36

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • Water view
  • Sleeps 6
  • 3 Queen Beds

King Bed with Sofa Bed Studio

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 272 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed Cityview Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 320 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

3 Queens with view of Niagara Falls and American Falls - Floors 11-18

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • Water view
  • Sleeps 6
  • 3 Queen Beds

4 Beds with 2 Bathrooms and view of Niagara Falls - Floors 32-37

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 450 sq ft
  • Water view
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

Premium Corner Suite - King, Sofabed, Views Niagara Falls & American Falls - Floor 25-35

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 450 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 450 sq ft
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

4 Beds with view of Niagara Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Water view
  • Sleeps 8
  • 2 Queen Beds and 2 Double Beds

2 Queen Beds with Sofa Bed and view of Niagara Falls & American Falls - Floors 11-20

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 450 sq ft
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and view of Niagara Falls American Falls - Floor 40

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds

Premium Family Suite with 1 King, 1 Double and view of Niagara Falls American Falls - Floors 11-24

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed

2 Queen Beds Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 40

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 452.1 sq ft
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Suite with 1 King, Sofa Bed and view of Niagara Falls and American Falls Floors 32-35

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

5 Beds with 2 Bathrooms and view of Niagara Falls and American Falls Floor 39

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 678 sq ft
  • Water view
  • Sleeps 12
  • 2 Queen Beds, 2 Double Beds and 2 Double Sofa Beds

2 Queen Beds with Sofa Bed City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 490 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed, Whirlpool and partial view of Niagara Falls - Floor 15

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 450 sq ft
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

2 Queen Beds with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 450 sq ft
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

1 King Bed - Cityview Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

King Bed with Whirlpool, Sofa Bed and partial view of Niagara Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 450 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed and partial view of Niagara Falls - Floors 10-25

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 275 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed with Sofa Bed and view of Niagara Falls & American Falls - Floor 15

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 450 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Bed Premium with Sofa Bed and view of Niagara Falls & American Falls - Floor 30

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 564 sq ft
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Niagara Falls

On the Strip, Embassy Suites by Hilton Niagara Falls Fallsview is in Fallsview, a walkable area in Niagara Falls with good shopping. The area's natural beauty can be seen at Journey Behind The Falls and Horseshoe Falls, while Fallsview Indoor Waterpark and Maid of the Mist are popular area attractions. Fallsview Casino and Skylon Tower are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and ziplining in the area. Guests love the hotel's location for the sightseeing.

What's nearby

  • Fallsview Casino - 5 min walk
  • Clifton Hill - 3 min drive
  • Horseshoe Falls - 4 min drive
  • Rainbow Bridge - 4 min drive
  • Niagara Falls State Park - 8 min drive

Getting around

  • Niagara Falls Station - 10 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 44 min drive

Restaurants

  • ‪Grand Buffet - ‬7 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Watermark Restaurant - ‬4 min walk
  • ‪Embassy Suites Breakfast Buffet - ‬1 min walk

About this property

Embassy Suites by Hilton Niagara Falls Fallsview

Hotel near Fallsview Casino
Located close to Journey Behind The Falls and Horseshoe Falls, Embassy Suites by Hilton Niagara Falls Fallsview provides free full breakfast, a grocery/convenience store, and a free daily manager's reception. For some rest and relaxation, visit the 2 spa tubs. Be sure to enjoy lunch, dinner, and kids' meals at the two on-site restaurants. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Limo/town car service, valet parking (surcharge), and an electric car charging station
  • Express check-out, a porter/bellhop, and smoke-free premises
  • 10 meeting rooms, a gift shop, and an elevator
  • Guest reviews give top marks for the family-friendly amenities, dining options, and helpful staff
Room features
All 613 rooms have comforts such as wet bars and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Recycling, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per day)
  • Available in some public areas: WiFi (CAD 9.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CAD 35 per night)
  • Limo/town car service
  • Secured, covered self parking on site (CAD 70 per night)
  • Secured, covered valet parking on site (CAD 100 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Starbucks
  • TGI Fridays Restaurant
  • The Keg Steakhouse

Things to do

  • 2 spa tubs
  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Shopping
  • Wine tours

Family friendly

  • Arcade/game room
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 20,000 square feet of conference space
  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 42 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
5 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: CAD 9.95 per day (rates may vary)
  • Covered self parking fee: CAD 70 per night (in/out privileges)
  • Covered valet parking fee: CAD 100 per night (in/out privileges)
  • Nearby parking fee: CAD 35 per night (2297 ft away)
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Hotel Niagara Falls Fallsview
Embassy Suites Hilton Niagara Falls Fallsview
Embassy Suites Niagara Falls Fallsview
Niagara Falls Fallsview Embassy Suites
Embassy Suites Hilton Niagara Falls Fallsview Hotel
Embassy Suite Niagara Falls
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls

Frequently asked questions

Does Embassy Suites by Hilton Niagara Falls Fallsview have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites by Hilton Niagara Falls Fallsview?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Niagara Falls Fallsview on Jul 29, 2024 start from CA $273.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Niagara Falls Fallsview pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Embassy Suites by Hilton Niagara Falls Fallsview?

Self parking is available for CAD 70 per night. Valet parking is available for CAD 100 per night.

What time is check-in at Embassy Suites by Hilton Niagara Falls Fallsview?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Embassy Suites by Hilton Niagara Falls Fallsview?

Check-out is at 11 AM. Late check-out is available for CAD 50 (subject to availability).

Where is Embassy Suites by Hilton Niagara Falls Fallsview located?

Located in Fallsview, this hotel is within a 15-minute walk of Fallsview Casino and Skylon Tower. Journey Behind The Falls and Clifton Hill are also within 1 mi (2 km).

Embassy Suites by Hilton Niagara Falls Fallsview Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4134 out of 9441 reviews" "
Rating 8 - Good. 2248 out of 9441 reviews" "
Rating 6 - Okay. 1327 out of 9441 reviews" "
Rating 4 - Poor. 865 out of 9441 reviews" "
Rating 2 - Terrible. 867 out of 9441 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

a

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Good breakfast. Hiden parking cost surprise as little
Stayed 2 nights in Jul 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Just behind it is the falls incline railway down to the falls and other activities. The only downside is the crowds. There was often a wait for the elevators. Also breakfast was good, but could be very crowded if you didn't arrive early. Overall I would recommend this hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Amit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lift waiting time was too much at times
Stayed 1 night in Jul 2024

2/10 Terrible

Cristy

AC was screeching all night long. Informed the front desk and nothing was done about it
Stayed 1 night in Jul 2024

8/10 Good

SUNG JOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No water in room!
Stayed 2 nights in Jul 2024

6/10 Okay

Roque

Liked: Property conditions & facilities
Property ok too costly, crowdy breakfast late check in and no parking for a night stay
Stayed 1 night in Jul 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and convenient place to stay. It was difficult relying on efficient elevators when you needed them.
Stayed 2 nights in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located on the best street
Stayed 3 nights in Jul 2024

10/10 Excellent

Axel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Improve the elevator. We are from Puerto Rico language Spanish in breakfast a women call Filomena doing jokes about me and my wife language it’s a terrible situation and the manager do nothing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kruthika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

zaw

Disliked: Staff & service
Reception peoples are really bad for us! lmpatient ! no parking space
Stayed 1 night in Jul 2024

2/10 Terrible

Golam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it was not a good decision to select this hotel. they charged more than CAD 900 for a room but not given a bottle of water as complementary in the room. inadequate pillow in the room. breakfast was terrible. items were very limited and so much crowdy for even seating. only good thing is it's near the fall. I will strongly not recommending it.
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jaya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view
Stayed 2 nights in Jul 2024

6/10 Okay

Victor

Stayed 1 night in Jul 2024

8/10 Good

Assadalla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Jul 2024

8/10 Good

Austin

Travelled with partner
Liked: Property conditions & facilities
Amazing staff and great amenities with the daily breakfast and drinks. However, didn’t get clean towels in our 3-night stay. And suited floors 10-18 have a separate elevator, which seems so fancy, but there is only one and it’s a nightmare at most of times of the day. Overall, great hotel though with clean rooms, great views and friendly staff who go out of their way to make sure you have a positive experience.
Stayed 3 nights in Jul 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views of falls. Breakfast was very crowded though.
Stayed 1 night in Jul 2024

8/10 Good

Glory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating staff except the guy in the swimming pool, he doesn’t want us to get extra towels. We have small kids of course we don’t want them to get cold ,we need to dry them really good so we need more towels . Very strict!
Stayed 1 night in Jul 2024

6/10 Okay

Jeffrey, Dove Canyon

Liked: Cleanliness
The hotel is not suited for the amount of travellers it supports. Waiting for 30 minutes for an elevator during morning hours was common (taking the stairs is not an option when you are on the 29th floor). The breakfast buffet was a failure of crowd control with long lines , very crowded seating, and long walks to and from service areas. On top of this the hotel wasn’t even at capacity (pushing premium rooms at lower rates)…
Stayed 2 nights in Jul 2024

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for one night. Obviously it’s a very large hotel and it accommodates thousands of people. So just be prepared for waits at the elevator, although it’s usually not much longer than a five minute wait, and on most floors, they have elevator attendees keeping the chaos under control. Also, the free breakfast was not worth it at all for us. Again, it was controlled chaos but just way too many people, and it was not enjoyable. The hotel itself was beautiful. We arrived very early and they accommodated that and upgraded us to a beautiful room on a higher floor with a beautiful view of the falls. The room was clean and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Andres

Sweet host
Stayed 1 night in Apr 2024

2/10 Terrible

Marlene

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Do not trust these people. 3 different taxes/ fees now since it was illegal to call it a “tourist tax”. Upgraded us to a room that was NOT what they sold us then called us liars. Their effort to rectify was offer us the old room with no view. Free breakfast was chaos. Too many people wanting breakfast before 9:30. The time needs to be extended. Overall way too much money . Niagara Falls has become such a cash grab for non tourists. I feel sorry for the tourists.
Stayed 1 night in Jul 2024

6/10 Okay

Dongmei

Dirty on tables Front desk doesn't have patience, she hung up the phone twice until I know how to connect to the wifi
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5