Title: Oasis Palm - All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oasis Palm - All Inclusive Family-friendly beachfront location with outdoor pool ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/4e16ba32.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/4c79b406.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Blackout drapes, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/b3329d89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/137ee845.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children's activities](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/7781ea4b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Langosta Beach and Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace, and a playground. This property is a great place to bask in the sun with a beachfront location and kayaking. Indulge in a facial, a massage, and a body treatment at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a hair salon and an arcade/game room. 6.8 ## Popular amenities - Bar - Spa - All-inclusive - Breakfast included - Pool - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 2 of 2 rooms ![Blackout drapes, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/w3836h2560x4y0-aca29ba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Rainfall showerhead Hair dryer Private bathroom Coffee/tea maker Cable channels - Sleeps 5 - 2 Double Beds OR 1 King Bed ![Blackout drapes, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/w3836h2560x4y0-aca29ba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Rainfall showerhead Hair dryer Private bathroom Coffee/tea maker Cable channels - Sleeps 5 - 1 King Bed and 2 Double Beds ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 2,308 reviews CA $136 CA $171 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=ae356f10-53eb-4675-b398-24a821ca2c4f&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/70000000/69570000/69562400/69562378/fdefebfa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 1,994 reviews CA $561 CA $561 total includes taxes & fees Oct 15 - 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Pool - All-inclusive - Spa - Kids pool 9.2 Wonderful 1,853 reviews CA $636 CA $636 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=ae356f10-53eb-4675-b398-24a821ca2c4f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Oasis-Palm-All-Inclusive.h8238.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Oasis-Palm-All-Inclusive.h8238.Hotel-Information) ## About the area Located on the beach, Oasis Palm - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Extreme Adventure, or check out an event or a game at Beto Avila Baseball Stadium. Take an opportunity to explore the area for water adventures such as snorkeling and other activities like golfing. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14281%2C-86.78641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ceJXztpal-2Pb16JpqDFA7oe1wc=) Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - Langosta Beach - 8 min walk - 0.7 km - Playa Tortugas - 11 min walk - 1.0 km - Tortuga Beach - 2 min drive - 2.1 km - Las Perlas Beach - 3 min drive - 2.8 km - La Isla Shopping Mall - 11 min drive - 9.1 km ### Getting around - Cancun Intl. Airport (CUN) - 23 min drive ### Restaurants - ‪Restaurant Dos Lunas - ‬1 min walk - ‪Wink Lobby Bar - ‬6 min walk - ‪La Trattoria - ‬4 min walk - ‪The White Box Gastrobar - ‬2 min walk - ‪Los Chachalacos - ‬8 min walk ## About this property ### Oasis Palm - All Inclusive Upscale all-inclusive property near Langosta Beach Close to Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace, and a playground. With amenities like a beachfront location and kayaking, this property is the perfect place to soak up the sun. Indulge in a facial, a massage, and a body treatment at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi, with speed of 25+ Mbps. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking and valet parking - Express check-out, babysitting (surcharge), and a ballroom - Concierge services, smoke-free premises, and a porter/bellhop - Guest reviews give top marks for the helpful staff Room features All 214 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping, and phones ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All à la carte meals, snacks, and select beverages included In-room minibar (some restrictions) Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Surfing/body boarding ### Land activities Fitness facilities Volleyball Golf green fees ### Lessons/classes/games Bartending Cooking Language ### Entertainment Onsite entertainment and activities Access to offsite nightclubs Onsite live performances Theme parties ## Similar properties ![On the beach, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/w3840h2558x0y3-a707ffb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Palm - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.8 1,009 reviews CA $255 CA $323 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/56671748.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Cancun - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.0 1,671 reviews CA $255 CA $322 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Studio Suite, Hot Tub, Ocean View](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/299b708d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 2,555 reviews CA $233 CA $288 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=197382&PinnedHotelID=197382&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10930000/10924100/10924097/w3840h2555x0y3-27ac9700.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pyramid Cancun By Oasis - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 7.2 Good 1,507 reviews CA $324 CA $407 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=10924097&PinnedHotelID=10924097&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/384b640e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 1,961 reviews CA $152 CA $190 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/19ea30a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Bay All Inclusive Hotel Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,261 reviews CA $191 CA $247 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/890000/888300/888269/19b7775f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flamingo Cancun - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 6.8 1,206 reviews CA $225 CA $287 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=888269&PinnedHotelID=888269&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/20000/13700/13655/119aa0b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Solaris Cancun - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.8 Good 1,475 reviews CA $304 CA $374 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=13655&PinnedHotelID=13655&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, breakfast, lunch, dinner served; Mexican cuisine](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/be515434.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Cancun All Inclusive Resort & Villas Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,437 reviews CA $292 CA $359 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/2000000/1580000/1579700/1579645/f3f2685d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seadust Cancún All Inclusive Family Resort Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.6 Good 2,642 reviews CA $428 CA $428 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=1579645&PinnedHotelID=1579645&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Free in-room WiFi has a 1-device limit - Available in some public areas: Free WiFi - WiFi in public areas is free with a 1-device limit ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 7 bars/lounges - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Dos Lunas - La Bamba - Los Agaves - Piratas del Caribe(niños) - Sisal Buffet ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Gym - Kayaking - Outdoor pool - Playground - Sauna - Volleyball - Waterslide ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Beach towels - Beach umbrellas - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Facials - Manicures/pedicures - Massage - Spa open daily ### Accessibility - Elevator ### More - 8 floors - Ballroom - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 30 per stay for guests under 26 years old - A tax is imposed by the city: USD 4.30 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 25 years old This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit ### Property is also known as All Inclusive Oasis Oasis Palm Oasis Palm All Inclusive Oasis Palm All Inclusive All-inclusive property Cancun Oasis Palm Cancun Palm Oasis Oasis Palm All Inclusive All-inclusive property Oasis Palm Beach Cancun Oasis Palm Beach Hotel Cancun Oasis Palm Beach Resort Cancun Oasis Palm Hotel Cancun Oasis Palm All Inclusive Oasis Palm Inclusive Inclusive Oasis Palm - All Inclusive Cancun Oasis Palm - All Inclusive All-inclusive property Oasis Palm - All Inclusive All-inclusive property Cancun ## Frequently asked questions ### Does Oasis Palm - All Inclusive have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Oasis Palm - All Inclusive? > As of Oct 10, 2025, prices found for a 1-night stay for 2 adults at Oasis Palm - All Inclusive on Oct 11, 2025 start from CA $243.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Oasis-Palm-All-Inclusive.h8238.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Oasis Palm - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Oasis Palm - All Inclusive? > Self parking and valet parking are free at this property. ### What time is check-in at Oasis Palm - All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Oasis Palm - All Inclusive? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Oasis Palm - All Inclusive? > Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include kayaking, surfing/body boarding, volleyball, and more. ### Where is Oasis Palm - All Inclusive located? > Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Escénica Tower and Langosta Beach. Playa Tortugas and Teatro de Cancún are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Oasis Palm - All Inclusive Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 5.4 Location ### 7.2 Staff & service ### 7.2 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 301 8 - Good 208 6 - Okay 177 4 - Poor 135 2 - Terrible 181 ### 10/10 Excellent #### Sarah Mae Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will definitely be back! ##### Sarah Mae Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Midi Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this hotel, good food, kids friendly, nice staffs, pretty view, white sand, excellent internet, amazing shows, it worth to come second time. ![](https://a.travel-assets.com/ugc/hotel-reviews/d2f822eb-9f76-43ad-8820-83b2d1a75e88-1754900572384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/70233d8d-b2f2-4b56-b0c5-39cff51fe95f-1754900576444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ffb1258f-e500-4a90-9abd-c60b0fb44118-1754900573427.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c07c2b2e-a2ab-4f0d-b72e-b28aa7bc04a0-1754900576711.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Midi Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Sami Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Glad to go back there ##### Sami Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### Rafael Jul 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent ambient, close to downtown ##### Rafael Stayed 4 nights in Jun 2025 ### 8/10 Good #### Jose Javier Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was ok unfortunately the drinks offered have low quality and the beers aren´t the best at all. ##### Jose Javier Stayed 4 nights in May 2025 ### 10/10 Excellent #### Shalini Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### Shalini Stayed 5 nights in Jul 2025 ### 8/10 Good #### Dexter Aug 22, 2025 Liked: Amenities Overall I give it a 8 out 10 ##### Dexter Stayed 4 nights in Aug 2025 ### 8/10 Good #### Javier Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony. ##### Javier Stayed 5 nights in Jun 2025 ### 8/10 Good #### Ana Paula Jul 9, 2025 Liked: Amenities, property conditions & facilities Great resort, the only bad side was that I found a cockroach 😔, a big one. ##### Ana Paula Stayed 6 nights in Jun 2025 ### 8/10 Good #### Heidy Socorro Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities I like the kid gaming area and the different variety of kid pools, but overall I wish they had better food selections. The room was up to date and clean. Great hotel for families! ##### Heidy Socorro Stayed 4 nights in Jun 2025 ### 2/10 Terrible #### Tania Aug 23, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were dirty bed had stains, the drawers had left over food wraps , employee are extremely rude , they always have attitude like they own the place , the all inclusive is a scam the lines to eat are crazy long , or you will need reservations to eat , we didn’t even end up staying and lost our money , they also charge us extra fees . ##### Tania Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jose Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great family vacation ##### Jose Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Luis Alberto Rodriguez Aug 4, 2025 Disliked: Staff & service, property conditions & facilities Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well. ##### Luis Alberto Rodriguez Stayed 6 nights in Jul 2025 ### 8/10 Good #### Karla Isabella May 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort people friendly ##### Karla Isabella Stayed 6 nights in May 2025 ### 10/10 Excellent #### Rodrigo Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything in general was so good. ##### Rodrigo Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Sunil Godson Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Resort has full entertainment through out the day. ##### Sunil Godson Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Laura Jan 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family place! ##### Laura Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Mayra Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities N/A ##### Mayra Stayed 7 nights in Jul 2025 ### 4/10 Poor #### Laurie Jul 3, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Rooms need to be upgraded, falling apart, don’t recommend after what I experienced. This place is only beach time and to relax . Not much activities. ##### Laurie Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Roberto May 1, 2025 Liked: Property conditions & facilities Todo excelente 👍 ##### Roberto Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Abdulrahman M May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Abdulrahman M Stayed 5 nights in May 2025 ### 4/10 Poor #### Nildreys Jun 18, 2025 Disliked: Cleanliness, amenities, property conditions & facilities I didn't like the hotel, the room was dirty, the food wasn't good. ##### Nildreys Stayed 2 nights in Jun 2025 ### 8/10 Good #### Ricardo Jul 24, 2025 Liked: Amenities I like it in general great property plenty amenities and activities. Staff is very limited on information. I think smile’s cost more. If someone is smiling at you or being nice or helping is because they want to sell something at you. Too many sells force people very little service staff. ##### Ricardo Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Abdassamad Mar 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great for families with small kids ##### Abdassamad Stayed 17 nights in Feb 2025 ### 4/10 Poor #### Jessica Jun 19, 2025 Liked: Cleanliness, amenities Disliked: Staff & service It’s ok the food ok but the rooms need to be remodeled and honestly boring no music it was very boring drinks were terrible!! Tasted like antiseptic ##### Jessica Stayed 5 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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