Title: Oasis Palm - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oasis Palm - All Inclusive Family-friendly beachfront location with outdoor pool ## Photo gallery for Oasis Palm - All Inclusive ![On the beach, white sand, beach umbrellas, beach towels - Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/4e16ba32.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/4c79b406.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Blackout drapes, iron/ironing board, free WiFi, bed sheets - Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/b3329d89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/137ee845.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children's activities - Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/7781ea4b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Langosta Beach and Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace, and a playground. This property is a great place to bask in the sun with a beachfront location and kayaking. Indulge in a massage, aromatherapy, and a manicure/pedicure at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a hair salon and an arcade/game room. ## Reviews 6.8 ## Popular amenities - Bar - Spa - All-inclusive - Breakfast included - Pool - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Standard ![Blackout drapes, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/w3836h2560x4y0-aca29ba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Hair dryer Rainfall showerhead Private bathroom Coffee/tea maker Cable channels - Sleeps 5 - 2 Double Beds OR 1 King Bed ### View all photos for Family ![Blackout drapes, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/w3836h2560x4y0-aca29ba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Hair dryer Rainfall showerhead Private bathroom Coffee/tea maker Cable channels - Sleeps 5 - 1 King Bed and 2 Double Beds ### Family Suite - Sleeps 4 ### Standard Room - Sleeps 4 ### Superior Room - Sleeps 4 ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15540000/15533100/15533065/973d67f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 1,003 reviews CA $1,215 CA $1,215 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Cancun-Hotels-Turquoize-At-Hyatt-Ziva-Cancun-Adults-Only-All-Inclusive.h15533065.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=6fd287cf-72a7-4552-b60a-606e0c7432ef&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27400/27301/064d691a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Le Blanc Spa Resort Cancun - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Oasis-Palm-All-Inclusive.h8238.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Oasis-Palm-All-Inclusive.h8238.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14281%2C-86.78641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ceJXztpal-2Pb16JpqDFA7oe1wc=) Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - Escénica Tower \- 3 min walk \- 0.3 km - Langosta Beach \- 8 min walk \- 0.7 km - Playa Tortugas \- 11 min walk \- 1.0 km - Tortuga Beach \- 3 min drive \- 2.1 km - Las Perlas Beach \- 3 min drive \- 2.8 km #### Getting around - Cancun Intl. Airport (CUN) - 23 min drive #### Restaurants - ‪Restaurant Dos Lunas - ‬1 min walk - ‪Wink Lobby Bar - ‬6 min walk - ‪The White Box Gastrobar - ‬2 min walk - ‪Los Chachalacos - ‬8 min walk - ‪La Trattoria - ‬4 min walk ## About this property ### Oasis Palm - All Inclusive Upscale all-inclusive property near Langosta Beach Close to Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace, and a playground. With amenities like a beachfront location and kayaking, this property is the perfect place to soak up the sun. Indulge in a massage, aromatherapy, and a manicure/pedicure at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi, with speed of 25+ Mbps. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking and valet parking - Express check-out, babysitting (surcharge), and coffee/tea in the lobby - Beach towels, 1 meeting room, and an elevator - Guest reviews give top marks for the helpful staff Room features All 214 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping, and phones ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All à la carte meals, snacks, and select beverages included In-room minibar (some restrictions) Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Surfing/body boarding ### Land activities Fitness facilities Volleyball Golf green fees ### Lessons/classes/games Bartending Cooking Language ### Entertainment Onsite entertainment and activities Access to offsite nightclubs Onsite live performances Theme parties ## Similar properties ![On the beach, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/w3840h2558x0y3-a707ffb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Palm - All Inclusive Zona Hotelera - 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Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1146850&PinnedHotelID=1146850&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/3000000/2480000/2478600/2478524/b9f8f879.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solymar Hotel - All Inclusive Zona Hotelera - On private beach - Pool - All-inclusive - Kids pool 5.4 657 reviews CA $94 CA $119 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=2478524&PinnedHotelID=2478524&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Free in-room WiFi has a 1-device limit - Available in some public areas: Free WiFi - WiFi in public areas is free with a 1-device limit ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 7 bars/lounges - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Dos Lunas - La Bamba - Los Agaves - Piratas del Caribe(niños) - Sisal Buffet ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Gym - Kayaking - Outdoor pool - Playground - Sauna - Volleyball - Waterslide ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Beach towels - Beach umbrellas - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Facials - Manicures/pedicures - Massage - Spa open daily ### Accessibility - Elevator ### More - 8 floors - Ballroom - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 30 per stay for guests under 26 years old - A tax is imposed by the city: USD 4.36 per accommodation, per night - Resort fee: USD 8 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 25 years old This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit ### Property is also known as All Inclusive Oasis Oasis Palm Oasis Palm All Inclusive Oasis Palm All Inclusive All-inclusive property Cancun Oasis Palm Cancun Palm Oasis Oasis Palm All Inclusive All-inclusive property Oasis Palm Beach Cancun Oasis Palm Beach Hotel Cancun Oasis Palm Beach Resort Cancun Oasis Palm Hotel Cancun Oasis Palm All Inclusive Oasis Palm Inclusive Inclusive Oasis Palm - All Inclusive Cancun Oasis Palm - All Inclusive All-inclusive property Oasis Palm - All Inclusive All-inclusive property Cancun ## Frequently asked questions ### Does Oasis Palm - All Inclusive have a pool? ### How much does it cost to stay at Oasis Palm - All Inclusive? ### Is Oasis Palm - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Oasis Palm - All Inclusive? ### What time is check-out at Oasis Palm - All Inclusive? ### Are there all-inclusive benefits at Oasis Palm - All Inclusive? ### Where is Oasis Palm - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Oasis Palm - All Inclusive Reviews ## Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 300 8 - Good 207 6 - Okay 179 4 - Poor 135 2 - Terrible 182 ### 7.2/10 Cleanliness ### 7.2/10 Staff & service ### 6.8/10 Amenities ### 6.6/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Suheily Dec 1, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Need to upgrade rooms furnitures and bathrooms ##### Suheily Stayed 4 nights in Nov 2025 ### 4/10 Poor #### Marina Nov 11, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Buffet and beach food was awful. Pools are freezing. ##### Marina Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Sarah Mae Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will definitely be back! ##### Sarah Mae Stayed 5 nights in Sep 2025 ### 2/10 Terrible #### Daniela Dec 9, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This was a terrible hotel from customer service to property. You had to make a line for everything for breakfast buffet and for dinner as well which we’ve never experienced at another resort. Not to mention the terrible customer service at check in super rude and took 4 hours to check us in there was a big line. Look it up on TikTok other guests made videos. Also when we got to the ro they were painting the walls!!!! Crazy, so please don’t waste your money ##### Daniela Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Ivan Oct 10, 2025 Liked: Staff & service, amenities, property conditions & facilities decent enough ##### Ivan Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Sami Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Glad to go back there ##### Sami Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### Midi Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this hotel, good food, kids friendly, nice staffs, pretty view, white sand, excellent internet, amazing shows, it worth to come second time. ![](https://a.travel-assets.com/ugc/hotel-reviews/d2f822eb-9f76-43ad-8820-83b2d1a75e88-1754900572384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/70233d8d-b2f2-4b56-b0c5-39cff51fe95f-1754900576444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ffb1258f-e500-4a90-9abd-c60b0fb44118-1754900573427.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c07c2b2e-a2ab-4f0d-b72e-b28aa7bc04a0-1754900576711.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Midi Stayed 4 nights in Jul 2025 ### 4/10 Poor #### Tiffeny Nov 18, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though. ##### Tiffeny Stayed 7 nights in Nov 2025 ### 8/10 Good #### Jackie Lee Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Older property but still acceptable. Food was good and lots of variety. ##### Jackie Lee Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Rafael Jul 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent ambient, close to downtown ##### Rafael Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Shalini Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### Shalini Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### Armando Oct 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was not clean and there’s of other things I have pictures to share ![](https://a.travel-assets.com/ugc/hotel-reviews/c06c0c63-5e6d-47cc-970d-e45fab191033-1760360995777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eda7c1e7-e72a-4875-bbe2-c7e21d73a79f-1760360995754.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/79115fba-375e-4b4d-8349-7c4bca8daf7d-1760360993940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/052929be-fe73-4b2f-b13e-8fbae4e691d1-1760360996118.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Armando Stayed 4 nights in Oct 2025 ### 8/10 Good #### Jose Javier Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was ok unfortunately the drinks offered have low quality and the beers aren´t the best at all. ##### Jose Javier Stayed 4 nights in May 2025 ### 8/10 Good #### Michael Mar 17, 2025 Liked: Cleanliness, staff & service Very family friendly and lots for all members to do. ##### Michael Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jose Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great family vacation ##### Jose Stayed 4 nights in Feb 2025 ### 8/10 Good #### Javier Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a great time, the food was good, most of the staff was friendly and helpful and the highlight is definitively the calm and kid friendly beach. We went with our kids, and it was a wonderful beach for them to explore, swim and have fun. The only thing I did not like was the fact that the bedroom did not have a balcony. ##### Javier Stayed 5 nights in Jun 2025 ### 8/10 Good #### Ana Paula Jul 9, 2025 Liked: Amenities, property conditions & facilities Great resort, the only bad side was that I found a cockroach 😔, a big one. ##### Ana Paula Stayed 6 nights in Jun 2025 ### 8/10 Good #### Heidy Socorro Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities I like the kid gaming area and the different variety of kid pools, but overall I wish they had better food selections. The room was up to date and clean. Great hotel for families! ##### Heidy Socorro Stayed 4 nights in Jun 2025 ### 8/10 Good #### Dexter Aug 22, 2025 Liked: Amenities Overall I give it a 8 out 10 ##### Dexter Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Laura Jan 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family place! ##### Laura Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### Saida Jezzin Nov 9, 2025 Disliked: Amenities, property conditions & facilities My experience at this hotel was very disappointing. The ramps for people with disabilities are a real safety hazard — they’re poorly built and quite dangerous. The safes in the rooms are extremely outdated; you have to carry around the key, which makes no sense if you’re going to the beach. There were cockroaches in the restaurant, which was absolutely unacceptable. The timeshare salespeople were the worst part — they ask you to tell all sorts of lies and even to show your credit cards. The bathrooms are old, small, and uncomfortable. The TVs don’t have Netflix or YouTube, which is surprising these days. And finally, the air conditioner is so noisy that it’s almost impossible to get a good night’s sleep. I definitely wouldn’t recommend this place. ![safety box key ](https://a.travel-assets.com/ugc/hotel-reviews/4dc0ba9e-543d-487a-823e-faf78782e2ec-1762696857408.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![ramp](https://a.travel-assets.com/ugc/hotel-reviews/87b52479-bab2-4ca8-aa52-fa777b6cc3be-1762696857460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Saida Jezzin Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Sunil Godson Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Resort has full entertainment through out the day. ##### Sunil Godson Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Rodrigo Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything in general was so good. ##### Rodrigo Stayed 7 nights in Apr 2025 ### 6/10 Okay #### Paola May 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Too crowded, but it was a good option. good beach site and nice view of cancun ##### Paola Stayed 2 nights in Apr 2025 ### 8/10 Good #### Karla Isabella May 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort people friendly ##### Karla Isabella Stayed 6 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [All Ritmo Cancun Resort & Water Park - 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