Aparthotel

Valhalla Residence by Biwa

Property class: 3.5

Choose dates to view prices

Located close to Cenote Calavera and Gran Cenote, Valhalla Residence by Biwa provides a terrace, a garden, and laundry facilities. Guests can connect to free in-room WiFi.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Apartment, 1 King Bed with Sofa bed

A modern living room with a grey sofa, a blue armchair, a wooden coffee table, a flat-screen TV mounted on the wall, and a ceiling fan.

Classic Apartment, 1 King Bed with Sofa bed

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony, Garden View

A bedroom with a large bed, a wooden chair, and a balcony with a view of trees.

Family Apartment, 2 Bedrooms, Balcony, Garden View

  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Sofa Bed

View all photos for Luxury Penthouse, 2 Bedrooms

A modern bedroom with a bed, a TV, and a balcony with a view.

Luxury Penthouse, 2 Bedrooms

  • 2153 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Pool View

A modern kitchen with a central island, bar stools, and a ceiling fan.

Superior Apartment, 2 Bedrooms, Pool View

  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

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About the area

Tulum is home to Valhalla Residence by Biwa. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Cenote Calavera and Gran Cenote. Tulum Mayan Ruins and Playa Ruinas are two other places to visit that come recommended. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
C. Lirio Mz 20 Lt21 Esq. C. Palma, Tulum, QROO, 77760

What's nearby

  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    13 min drive - 7.4 km
  • A coastal landscape with a clear blue sky, turquoise waters, and a historic stone structure on a cliff overlooking the beach.
    Tulum Beach
    14 min drive - 9.5 km
  • A coastal area with a historical stone structure, a beach, and clear blue waters.
    Playa Paraiso
    15 min drive - 8.8 km
  • Hospital de Tulum
    4 min drive - 2.2 km
  • Dos Aguas Park
    5 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    45 min drive

Restaurants

  • Taqueria El Sabor Mexicano
    4 min drive
  • Palma Central
    3 min drive
  • Sukhothai
    4 min drive
  • El Camello Jr
    4 min drive
  • La Palapa Del Pirata
    2 min drive

About this property

Valhalla Residence by Biwa

  • Aparthotel near Gran Cenote
  • Located close to Cenote Calavera, Valhalla Residence by Biwa provides a terrace, a garden, and laundry facilities. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Bike rentals, a roundtrip airport shuttle (surcharge), and beach towels
    • Smoke-free premises, an elevator, and barbecue grills
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like separate sitting areas and separate dining areas.
  • More conveniences in all rooms include:
    • Showers, hair dryers, and shampoo
    • 40-inch Smart TVs with digital channels
    • Separate sitting areas, separate dining areas, and kitchens

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Frequently asked questions

Does Valhalla Residence by Biwa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Valhalla Residence by Biwa?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Valhalla Residence by Biwa on Nov 2, 2026 start from CA $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Valhalla Residence by Biwa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Valhalla Residence by Biwa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Valhalla Residence by Biwa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Valhalla Residence by Biwa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 4400 per vehicle applies.

Where is Valhalla Residence by Biwa located?

Situated in Tulum, this aparthotel is 1.7 mi (2.7 km) from Cenote Calavera and 2.9 mi (4.7 km) from Gran Cenote. Tulum Mayan Ruins and Playa Ruinas are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Valhalla Residence by Biwa Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 57 out of 66 reviews
Rating 8 - Good. 6 out of 66 reviews
Rating 6 - Okay. 1 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
reception was there during check-in, very nice and helpful. everything was fast and convenience. the place itself is very safe and quite. if driving, there's a gate check-in - need to let them know it's an hotel stay for them to let pass. would stay here again next time in tulum. Parking available onsite which is nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Its a beatiful.hotel in a quite area. Nice and big rooms with all your needs.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hostess was REALLY nice and accommodative. She gave valuable recommendations for grocery stores/ restaurants that we liked.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice modern long stay residences. Full kitchen setup. good for family stays and group stays.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Best place in Tulum! Safe and Chill!

Dumbfounded, how beautiful this place was! I was just passing through for a few days in Tulum and it was a great place to land and the service was awesome!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Excellent Location and Host

It was a great place, safe location, easy access 25/7, not too far from Centro Tulum, a car rental was ideal for us, as we had the opportunity to visit many Tulum gems around the area, Host was was so gracious, in helping with day to day things, and overall was a very stress free place to stay, a cab ride not too bad, but weekly car rental was great to go to ruins, cenote, and beach daily, and made the trip. Very clean and friendly place.
Stayed 11 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Its a beatiful hotel in a quite area. Nice and big rooms with all your needs. Includes kitchen and huge refrigerator
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and in a guarded area. Clean. Staff was friendly. Beds are hard. No coffee etc.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception of the staff and Antoinette were professional, kind and very helpful. The property is very quiet, safe, very beautiful and the rooms were very spacious. I look forward to my next trip there. I highly recommend the Valhalla Residence. Thank you! Steve
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and calm location. In a gated community. You need a car to get there. We had a quiet stay with our family, exactly what we were looking for, out of the buzz from Tulum. Near some awesome cenotes. The appartement is well furnishwd and really, but really clean. Strongly recommended.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
A delightful gem in a quiet, residential neighborhood. Very clean. Modern. Well equipped kitchens. Friendly and helpful staff on site during business hours. A little confusing to find on the first try. It is an apartment complex in a gated neighborhood that has been converted into an apartment hotel. A little confusing to find on the first try. The address will get you really close on Google or Apple maps. Great for people who rent a car and want to cook some of thier own meals. Nearest grocery store is more than a mile away. 2 miles from the central commercial area and 5 miles from the beach. A great option for people who want to 'freestyle' their time in Tulum away from the hotel zone. It was easy for us, we both speak Spanish and are comfortable driving around town.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Absolutely perfect! Kids loved the pool too
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Really nice quiet place to stay.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place.
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
Really nice place, quiet and super clean.
Stayed 6 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay and receptionist is caring and attentive to making sure you feel comfortable and explaining everything.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
It’s a beautiful place
Stayed 10 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Anntoinetta is very accommodating. My second visit to Valhalla Residence.Nice building and upkept.
Stayed 10 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Antonietta, the manager, is the loveliest person. She went out of her way to make our stay a pleasurable one (specially after the Amira Central 305 fiasco). I recommend Valhalla Residence as your choice for a Tulum stay 👍
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great residential apartments

Our family loved staying at Valhalla. It was a bit hard to find at first but easy after the first day. The rooms are large, clean and well-maintained. The pool is unusually large for a short-stay building. Antoinetta was a gracious and helpful on-site manager
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, my stay was for 8 days and throughout those 8 days it was great. The rooms were clean and spacious. The receptionist was kind and made you feel welcome. It is especially best at night because there isn't really any noise to bother anyone who's stays. I had always felt safe staying here, the doors were secure and needed codes to get into them. Overall 10/10 place to stay in whenever you're in Tulum.
Stayed 8 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Ok
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

The place you will feel like you’re in your home!!

Everything around was perfect 100% From the owner ship to the las employees working there Antonieta manager super so friendly to Silvia so nice fast with smiles all the time and Jose the chofer for my pickup from airport was so professional and cordial I hire whole week for whatever I was needed And the most that feeling of security having a chofer know the job was like I having private secretary. And the main hotel wow! All employees there was like my friends of all time. It’s the owner Harold and Carlos his second in charge constantly there making sure everything was going well the POINT! Was so feeling good and satisfied I tried hand shake each one for their superb jobs in my last day give my appreciation!
Stayed 6 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is super clean and very well maintaned property, 2 bedroom suites with a large livingroom amd kitchen that is well supplied of all items needed to cook from plates, cups glasses, pots pand coffee maker, showerhas hot water that never ends!, pool is perfecy size for adults and little kids,propert is completely fenced amd has a security entrance, theresmanagements 24 hrs and they were very good at taking care of ournever ending needs, they also have a few vats for rent and cam be paid for in cash debit or credit, the rooms come with beach towels too, they also have bikes for rent, we stayed for 1 week with 3 teems and 2 adults, no complaints from me, they have coffee maker for american and pods they also give u a few coffee pods to get u started, i cam go to the supermarket : chedraui or any oxxo convi ience store to buy what u need to cook,propert is in the line with the jungle so the view from the top is amazing, i recommend this place tp anyone especially if u r traveling with kids, is very safe and beautiful, i recommend u do rent a car, so bbn u can go into downtown and the beach, theres another car rental : america car rental in tulum a d they accept debit cards too a d they rent a phone too which u can Use as phone , gps and hot spot and insurance is already included in the price, no hidden charges, the propert also has a fridge that makes ice and most important THEY HAVE FILTERED DRINKING WATER!!!!, AND A PITCHER U CAM FILL AND PUT IN THE FRIDGE! 100% HAPPY!
Stayed 6 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
Me están cobrando cuando ni tan siquiera llegué quise cancelar y no quisieron
Stayed 1 night in Aug 2026