See all properties
Save

Paramar Viva

3.5 star property
Comfortable suburban hotel near Tulum National Park

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Paramar Viva

Property grounds
Exterior
Junior Apartment
Panoramic Apartment | Terrace/patio
Classic Apartment | Bathroom
Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Aldea Premium, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
  • Popular LocationPlaya Paraiso15 min drive
  • AirportTulum, Quintana Roo (TUY)16 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Elite Apartment

Elite Apartment | Living area

Elite Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment

Panoramic Apartment | Terrace/patio

Panoramic Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cribs/infant beds
Kitchen
  • Resort view
  • Sleeps 7
  • 3 Double Beds and 1 Large Twin Bed

View all photos for Honeymoon Apartment

Honeymoon Apartment

Honeymoon Apartment

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cribs/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

Classic Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Smart TV
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Apartment

Classic Apartment | Private kitchen

Classic Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Apartment

Junior Apartment

Junior Apartment

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cribs/infant beds
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Apartment

Honeymoon Apartment

Honeymoon Apartment

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Smart TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Deluxe One Bedroom Apartment Private plunge Pool | Terrace/patio
The Waves Tulum
Pool
Hot tub
Spa
Pet-friendly
8.6 out of 10, Excellent, (527)
The price is CA $93
CA $116 total
includes taxes & fees
May 29 - May 30
The Waves Tulum

About the area

Tulum

Paramar Viva is located in Zama, a neighborhood in Tulum, and is in the suburbs. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 4 min drive
  • Tulum Beach - 11 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Las Palmas Public Beach - 13 min drive
  • Playa Paraiso - 15 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive

Restaurants

  • Mercado Tulum - 4 min drive
  • Rossina Cafe - 8 min walk
  • Las BBQ Tulum - 5 min drive
  • Carl's Jr. - 4 min drive
  • El Agavero - 5 min drive

About this property

Paramar Viva

Family-friendly hotel located in Zama
You can look forward to a rooftop terrace, a playground, and an arcade/game room at Paramar Viva. For some rest and relaxation, visit the sauna. In addition to laundry facilities, guests can connect to free in-room WiFi.
Other perks include:
  • 3 outdoor pools and 2 indoor pools, with free cabanas
  • Free self parking
  • A nature reserve, outdoor furniture, and smoke-free premises
  • An elevator
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs and baby baths
  • Rainfall showers and shampoo
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 2 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Playground
  • Sauna

Family friendly

  • 2 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Baby bath
  • Highchair
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Playground
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Free pool cabanas
  • In a nature reserve
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Blender
  • Chef service
  • Cookware, dishware, and utensils
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Late check-in fee: USD 35 for check-in between noon and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 35 (subject to availability)
  • Late check-in fee: USD 35 for check-in between noon and 2:00 PM
  • Late check-out fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Paramar Viva Hotel
Paramar Viva Tulum
Paramar Viva Hotel Tulum

Frequently asked questions

Does Paramar Viva have a pool?

Yes, this property has 2 Indoor pools and 3 outdoor pools.

Is Paramar Viva pet-friendly?

No, pets are not allowed at this property.

How much is parking at Paramar Viva?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Paramar Viva?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of USD 35 (subject to availability). Late check-in is available from noon– 2:00 PM for a fee of USD 35.

What time is check-out at Paramar Viva?

Check-out is at 11:00 AM. Late check-out is available for USD 35 (subject to availability).

Where is Paramar Viva located?

This family-friendly Tulum hotel is located in the suburbs, within 1 mi (2 km) of Tulum National Park and Dos Aguas Park. Tulum Beach and Tulum Mayan Ruins are also within 3 mi (5 km).

Paramar Viva Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Maribel

Stayed 3 nights in Feb 2024

6/10 Okay

Nelson

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Nice unit, but far from the beach and restaurants. If you want to stay here you need to rent a car for sure, it will be cheaper than paying for a taxi during your whole stay. Staff at the complex was very friendly and helpful. But you need to deal with the managing company in charge of renting the apartment. They didn't send anyone to clean the apartment upon request. I just gave up on that despite I was told they will come to change towels and do the cleaning.
Stayed 8 nights in Mar 2024

2/10 Terrible

Natalie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts are completely unresponsive and the property is extremely dirty. When we arrived “housekeeping” was still in the room so we saw her finishing up. She had towels on the floor which she then rolled up and placed on the bed. Upon inspecting the room we kept finding more and more issues. The sheets were dirty and stained, the walls were dirty, dirty mirror, pasta stuck onto the wall, stained couch, garbage on the floor, dust clots on the floor (where the towels that went on the bed were laying…) etc.. we contacted the host to no response. Host also did not provide us with the Wifi password until the last night, and would not answer any q’s in the group chat. The water also went out twice during our visit. The AC in the unit is also completely messed up. No matter which temperature you set it too, it always cools the same amount. Without the AC on however it gets too hot and humid. At one point we had it set to 28 degrees C and it was freezing still, but as mentioned we could not turn it off as it would get way too hot without it. This applies for both AC units in the apartment. The worst part of the entire trip came though on Monday morning when we discovered a cockroach in our room. Which was disgusting. We understand that we are in Mexico and there can be bugs but not cockroaches!! We are hoping that they didn’t lay any eggs in our luggage and we didn’t bring anything back to Canada with us.
Stayed 5 nights in Jan 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

4/10 Poor

Roberto

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Jan 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Room was cozy and the pool was beautiful. Highly recommend.
Stayed 4 nights in Dec 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hugo was amazing and extremely helpful also Adamaris was so helpful. Planning my comeback.

2/10 Terrible

Wazhma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property because of the previous reviews but what a disappointment. Upon entering the apartment there is a horrible smell, of damp wet moldy material. The floors felt like they were mopped with dirty water making them feel gross. We had to do an inventory check….waiting, while every spoon, fork, coffee cup, water glass, plate and bowl were counted. I was not quick and didnt notice that the pillows had no covers. There is no shower pressure. The wifi was not working which I brought up numerous times during check in but was told dont worry… it’ll come on. Well, there was no wifi all four days. I kept asking for help from the management group but got no answer. Finally, our last night, our room manager came to check everything again and said its a problem a technician has to fix from Cancun. I don’t recommend this property; the management is team unresponsive, the apartment is gross, the surrounding area looks like a war zone with construction everywhere. Very, very disappointing stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apts are not to far from either the beach or downtown . About 10 mins each way . Super quiet facility , pool is amazing not packed at all!!! And apts are very modern and spacious
Stayed 3 nights in Aug 2023

6/10 Okay

VICTOR

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Mar 2024