Title: Nuée Hotel & Beach Club - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=104026210&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nuée Hotel & Beach Club Guests can unwind by the refreshing outdoor pool or venture to nearby Tulum National Park to explore the ancient Mayan ruins steeped in history ## Photo gallery for Nuée Hotel & Beach Club ![Outdoor pool - Nuée Hotel & Beach Club (Tulum)](https://images.trvl-media.com/lodging/105000000/104030000/104026300/104026210/310112f4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort Double Room - Nuée Hotel & Beach Club (Tulum)](https://images.trvl-media.com/lodging/105000000/104030000/104026300/104026210/fe314cbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Nuée Hotel & Beach Club (Tulum)](https://images.trvl-media.com/lodging/105000000/104030000/104026300/104026210/40acb647.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mini-fridge, dining tables - Nuée Hotel & Beach Club (Tulum)](https://images.trvl-media.com/lodging/105000000/104030000/104026300/104026210/9ac7397a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Nuée Hotel & Beach Club (Tulum)](https://images.trvl-media.com/lodging/105000000/104030000/104026300/104026210/237ef8cf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nuée Hotel & Beach Club sits just a short distance from Tulum's archaeological treasures. Travelers appreciate the warm hospitality while enjoying WiFi connectivity throughout, including in their rooms. The outdoor pool provides a perfect spot to relax after a day of exploration. ## Reviews 7.8 Good ## Popular amenities - Pool - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=104026210&PinnedHotelID=104026210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=104026210&PinnedHotelID=104026210&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=104026210&PinnedHotelID=104026210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=104026210&PinnedHotelID=104026210&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=104026210&PinnedHotelID=104026210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=104026210&PinnedHotelID=104026210&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=104026210&PinnedHotelID=104026210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=104026210&PinnedHotelID=104026210&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Comfort Double Room ![Comfort Double Room](https://images.trvl-media.com/lodging/105000000/104030000/104026300/104026210/963773b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Dining table Smart TV Private bathroom Rainfall showerhead Digital channels Wardrobe or closet - Sleeps 2 - 1 King Bed ### View all photos for Family Quadruple Room ![Family Quadruple Room](https://images.trvl-media.com/lodging/105000000/104030000/104026300/104026210/7788cf9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Air conditioning Mini-fridge Dining table Smart TV Private bathroom Rainfall showerhead Microwave Cookware/dishes/utensils - Sleeps 4 - 2 Queen Beds ### View all photos for Basic Double Room ![Basic Double Room](https://images.trvl-media.com/lodging/105000000/104030000/104026300/104026210/73af0dfa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Air conditioning Mini-fridge Dining table Smart TV Private bathroom Rainfall showerhead Digital channels Wardrobe or closet - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/b802d394_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 279 reviews CA $569 CA $782 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=246d34f1-9953-42b7-a04b-6742ab218d29&top_cur=CAD) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 630 reviews CA $661 CA $661 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=246d34f1-9953-42b7-a04b-6742ab218d29&top_cur=CAD) Ad ![Aerial view](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/49189c4c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 291 reviews CA $90 CA $145 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=246d34f1-9953-42b7-a04b-6742ab218d29&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61580000/61573700/61573622/bccbd8f8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kimpton Aluna Tulum by IHG Zama - Pool - Spa - Pet friendly - Parking included 9.2 Wonderful 310 reviews CA $179 CA $248 total includes taxes & fees Jan 19 - Jan 20, 2026 [](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=246d34f1-9953-42b7-a04b-6742ab218d29&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/11000000/10490000/10489600/10489505/1d3409bd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Akumal Riviera Maya - Adults Only - All Inclusive Akumal - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,000 reviews CA $1,205 CA $1,205 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=246d34f1-9953-42b7-a04b-6742ab218d29&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207436/b4f693b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ana y Jose Tulum Hotel & Spa Zona Hotelera - On private beach - Pool - Breakfast included - All-inclusive 9.0 Wonderful 224 reviews CA $372 CA $484 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Tulum-Hotels-Ana-Y-Jose-Hotel-Spa-Tulum.h1207436.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=246d34f1-9953-42b7-a04b-6742ab218d29&top_cur=CAD) Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,957 reviews CA $648 CA $648 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-1-2&chkout=2026-1-3&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=246d34f1-9953-42b7-a04b-6742ab218d29&top_cur=CAD) Ad ![Private beach, sun loungers, beach umbrellas, beach towels](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16890000/16881700/16881665/18bf9a6b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Encantada Tulum Zona Hotelera - On private beach - Breakfast included - Spa - Parking included 9.8 Exceptional 127 reviews CA $779 CA $989 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Tulum-Hotels-Encantada-Tulum.h16881665.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=246d34f1-9953-42b7-a04b-6742ab218d29&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/29000000/28930000/28929900/28929900/04a19512.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delek Tulum Zona Hotelera - Pool - Spa - Pet friendly - Parking included 9.2 Wonderful 334 reviews CA $470 CA $573 total includes taxes & fees Jan 22 - Jan 23, 2026 [](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=246d34f1-9953-42b7-a04b-6742ab218d29&top_cur=CAD) Ad ![Spelunking/cave exploring](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/73000000/72550000/72542900/72542835/5e255a08_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World Tulum - Pool - Spa - Parking included - Restaurant 9.6 Exceptional 37 reviews CA $453 CA $634 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=246d34f1-9953-42b7-a04b-6742ab218d29&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Nuee-Hotel-Beach-Club.h104026210.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Nuee-Hotel-Beach-Club.h104026210.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21476%2C-87.45810&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ncZFcaozRaDgGcj0t8TwWPkFBpA=) C. 2 Pte., Tulum, QROO, 77780 #### What's nearby - Dos Aguas Park \- 10 min walk \- 0.9 km - Hospital de Tulum \- 16 min walk \- 1.4 km - Cenote Calavera \- 3 min drive \- 1.8 km - Jaguar Park \- 3 min drive \- 1.8 km - Tulum National Park \- 6 min drive \- 4.3 km #### Getting around - Tulum Intl. Airport (TQO) - 45 min drive #### Restaurants - ‪Mestixa - ‬3 min walk - ‪El Asadero - ‬2 min walk - ‪Tacos y tortas el tio - ‬3 min walk - ‪Sa’za - ‬4 min walk - ‪Akuma Tiger Sushi - ‬3 min walk ## About this property ### Nuée Hotel & Beach Club Hotel near Tulum Mayan Ruins Close to Tulum National Park, Nuée Hotel & Beach Club has plenty to offer. Guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Concierge services Room features All guestrooms at Nuée Hotel & Beach Club offer comforts such as air conditioning, as well as amenities like free WiFi and dining tables. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and shampoo - 40-inch Smart TVs with digital channels - Wardrobes/closets, mini fridges, and housekeeping ## Similar properties ![Family Studio | Private kitchen](https://images.trvl-media.com/lodging/112000000/111100000/111091700/111091634/7a42bc7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Lupita Tulum City Center - Kitchen - Pet friendly - Free WiFi - Laundry 4.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=111091634&PinnedHotelID=111091634&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed, Private Pool | Balcony view](https://images.trvl-media.com/lodging/77000000/76880000/76877200/76877138/d9a17405.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IIK Tulum by The Spot Rentals Tulum City Center - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 66 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=76877138&PinnedHotelID=76877138&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/106000000/105140000/105130300/105130261/713d1dbd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Noah Tulum Tulum City Center - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 12 reviews CA $76 CA $97 total includes taxes & fees Dec 24 - Dec 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=105130261&PinnedHotelID=105130261&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34580000/34578800/34578788/e3c0d5c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MIO Tulum Hotel Boutique Tulum City Center - Free WiFi - Air conditioning - Outdoor Space 7.0 Good 60 reviews CA $68 CA $89 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=34578788&PinnedHotelID=34578788&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Things to do - Outdoor pool ### Family friendly - Dining table - Mini-fridge - Outdoor pool ### Conveniences - Limited-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (on request) ### Accessibility - No elevator ### More - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with digital channels ### Food and drink - Dining table - Mini-fridge ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 9:30 AM - 5:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Access code, front desk (limited hours) ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Onsite parties or group events are strictly prohibited ### We should mention This property does not have elevators ### Property is also known as Nuée Hotel & Beach Club Hotel Nuée Hotel & Beach Club Tulum Nuée Hotel & Beach Club Hotel Tulum ## Frequently asked questions ### Does Nuée Hotel & Beach Club have a pool? ### Is Nuée Hotel & Beach Club pet-friendly? ### How much is parking? ### What time is check-in at Nuée Hotel & Beach Club? ### What time is check-out at Nuée Hotel & Beach Club? ### Where is Nuée Hotel & Beach Club located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Nuée Hotel & Beach Club Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 6.6 Amenities ### 7.6 Staff & service ### 7.4 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 36 8 - Good 13 6 - Okay 6 4 - Poor 4 2 - Terrible 10 ## Reviews ### 8/10 Good #### David Nov 8, 2024 Liked: Amenities Staff was friendly. Spacious room but very humid inside. The bedsheets felt like they were damp. ##### David Stayed 1 night in Nov 2024 ### 6/10 Okay #### Geronimo Sep 24, 2024 Liked: Amenities Not comfortable at all, shower has problems, construction kind of weird ##### Geronimo Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Darwin manuel Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Darwin manuel Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Pedro Jun 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice small hotel. Well located, clean, spacious rooms and a nice rooftop. Just make sure someone will be there at your arrival. Late afternoon/night most probably no staff will be at tge property. ##### Pedro Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### josue peña Jun 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities Ok ##### josue peña Stayed 4 nights in Jun 2024 ### 4/10 Poor #### Lionel Juste Dec 26, 2024 Disliked: Staff & service, property conditions & facilities #### Not a hotel The room condition is not good. No tiles, cement flooring, cement sink and toilet. Shouldn’t be called a hotel. Wifi stops all the time and no front desk to help. No water for a full day. Couldn’t brush my mouth nor take a bath. Couldn’t flush the toilet and when asked, they said they can do nothing ##### Lionel Juste Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Enrique Mar 1, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy mala experiencia, no deberia considerarse hotel. Esta casi en obra negra. No limpian la habitación. El agua es muy fria. Solo hay personal de recepción cuando entras, despues no hay quien te atienda, intente llamar varias veces por telefono y no respondieron. Enfrente hay una cantina y nodejan descansar. Pésimo! ##### Enrique Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### FULL Jan 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### TULUM FAI DA TE STRUTTURA MERAVIGLIOSA, PERSONALE ASSENTE ##### FULL Stayed 10 nights in Jan 2025 ### 10/10 Excellent #### Ana Edith Jan 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen servicio Un buen servicio, tanto en comodidad y limpieza, además de contar con una buena ubicación dentro de Tulum ![](https://a.travel-assets.com/ugc/hotel-reviews/60B96E51587F9E4898CAFC47EEFA1BB34CCA5CE61737388033088.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ana Edith Stayed 5 nights in Jan 2025 ### 6/10 Okay #### Oscar Adolfo Jan 14, 2025 Disliked: Cleanliness, staff & service El lugar muy agradable pero en temas de limpieza nunca fueron ha realizar el aseo y estuvimos 5 días, se pidió en el 3 día y nunca fueron hacer el aseo a la recámara ##### Oscar Adolfo Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Roberto Jan 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nos dejaron sin una habitación, nadie nos recibió ##### Roberto Stayed 5 nights in Jan 2025 ### 4/10 Poor #### Patricia Dec 30, 2024 No había agua, el cuarto está en obra gris y cuando salimos no había nadie no pudimos hacer el chek out por que no habia nadie ##### Patricia Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Francisco Javier Dec 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito lugar y acogedor ##### Francisco Javier Stayed 4 nights in Nov 2024 ### 2/10 Terrible #### Stas Dec 11, 2024 Disliked: Cleanliness, staff & service I just said a whole bunch it seems to have disappeared. I will call to explain what happened the truth is they said I had an attitude problem because the door was consistently not opening for me or them. Also there was no hot water in the shower and no hot tub that was hot or ready. I was directed to more than one tub. None of them would be considered a hot tub. The water was simply not even available this morning and they were Sort of nice but mostly not able to take care of things as they went. It was over three hours before I was able to get into a warm tub and my shower only worked later and when it did work, it turned off very quickly ##### Stas Stayed 7 nights in Nov 2024 ### 6/10 Okay #### Julio Nov 21, 2024 Disliked: Staff & service El primer pasillo cuando llueve se inunda para poder entrar a tu habitación y servicio pésimo además de que no hay quien de una toalla ##### Julio Stayed 1 night in Nov 2024 ### 2/10 Terrible #### alejandro Nov 5, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No la ofrezcan mala en toda y frente a un mens club de pueblo y la zona insegura ##### alejandro Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Edubiel Nov 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Esta muy limpio todo y su personal es amable ##### Edubiel Stayed 1 night in Nov 2024 ### 8/10 Good #### Juan David Nov 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel con mucho potencial, excelente ubicación a dos pasos de todo, habitaciones amplias y camas muy cómodas. Repetimos! ##### Juan David Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Benny Nov 3, 2024 Liked: Cleanliness Todo bien ##### Benny Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Andrea Oct 24, 2024 No contestan el telefono ##### Andrea Stayed 1 night in Oct 2024 ### 6/10 Okay #### Fernando Oct 12, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Tiene algunos deterioros la habitación y no nos dieron más papel de baño ##### Fernando Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Lya Pamela Sep 20, 2024 Liked: Room comfort Disliked: Cleanliness, staff & service Se inundo uno de los cuarto desde el primer dia y nunca fueron a limpiar por mas que se solicitó. No hay limpieza diaria en ningun lado ##### Lya Pamela Stayed 8 nights in Sep 2024 ### 10/10 Excellent #### Maximo Sep 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Bien el personal exelente servicio La atención vía telefónica bien El único problema es la tele no tiene canales para ver ##### Maximo Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Maximo Sep 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Una observación no pudimos ver la tele decía que no estaba conectada HDMI3 ##### Maximo Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Juan c Sep 9, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pesimo aseo, inslaciones muy feas, muy deferentes a las fotos, chicles pagados en la pared y sillas, piscina sucia con lama ![](https://a.travel-assets.com/ugc/hotel-reviews/55053F1C226E98C3EC2B7A24C758CC5FE961CDBD1725660821858.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F7C1905D863445582BC819CEAAC0AB19B1F4BC141725660822344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3D0CC71BE26007436725A43354A2830CDA23CF061725660822541.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9F2751FDCDAA9E0184C326BF313D72CEA11A6CBB1725660821102.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan c Stayed 2 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)